---
title: 'Senior/Staff Technical Program Manager - Process and Tools at Zoox'
canonical: 'https://feeny.ai/job/senior-staff-technical-program-manager-process-and-tools-zoox-foster-city-mhk34y7fr6ft'
type: 'job'
last_seen: '2026-11-10'
---

# Senior/Staff Technical Program Manager - Process and Tools at Zoox

- **Company:** Zoox
- **Location:** Foster City, CA
- **Compensation:** $193k–$279k
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-11-05
- **Last confirmed live:** 2026-11-10
- **Apply:** https://jobs.lever.co/zoox/a5483274-c09e-4338-b2e4-cf0b373655d1

## Job description

The Program Management Office (PMO) at Zoox supports some of the company's most complex, cross-functional decisions and programs. When needed, members of the PMO will roll up their sleeves and work hand in hand with engineering and operations to solve issues that arise.

We pride ourselves on our ability to take complexity and translate that into meaningful actions and high-quality, timely decisions. We have a strong track record of helping the organization execute more effectively across a number of different programs and initiatives. We do this through clear thinking, problem-solving, implementing improved operational measures, and influencing and coaching tactics.

The PMO Processes & Tools Senior Program Manager will take end-to-end responsibility for defining and rolling out new program management processes and tools, or making improvements to existing ones.

In this role, you will:

- Own PMO Processes and Tools end-to-end: Manage the full lifecycle to deliver new PMO processes and tools (or improve existing ones), including requirements gathering, process definition and documentation, tool configuration, integration in the broader process and tool ecosystem, user training, rollout, enforcement, and when necessary, retirement.
- Artificial Intelligence: Leverage AI tools to accelerate your day-to-day work, and build applications and dashboards that support processes. Identify and realize opportunities to embed AI agents in the processes and tools that we own in order to reduce the burden on our users or provide them with new insights.
- Stakeholder Management: Act as a primary point of contact between PMO, IT, and engineering/operations stakeholders to ensure project objectives are aligned, and a shared understanding of requirements is maintained.
- Tool Expertise & Support: Serve as a subject matter expert for our core PMO tools (e.g., Jira, Confluence, Structure, Rich Filters, etc.), providing guidance, developing best practices, and creating user documentation.
- Planning, Reporting & Communication: Establish project plans, track progress against milestones, identify and manage issues and risks, and provide clear, concise status updates to leadership and stakeholders.

Qualifications:

- Bachelor's degree, preferably in a technology-related field.
- 10+ years of professional experience, with 5+ years of experience in technical project or program management, with a focus on systems and tools implementation.
- Experience with both waterfall and agile product development lifecycles, and associated enterprise-level project management software such as Jira, Confluence, Structure, or similar platforms.
- Familiarity with configuring automations within PM tools (e.g., Jira automations or AI agent embedding), and with leveraging AI tools (Gemini, Claude, etc.) to develop new processes, training content, dashboards, apps, etc.
- Comfortable with ambiguity and with owning several processes, tools and stakeholder groups at once, shifting between them as priorities change.
- Excellent communication and interpersonal skills, with a demonstrated ability to influence senior stakeholders and drive consensus.
- Strong analytical and problem-solving skills, with a talent for translating business needs into technical requirements and elegant solutions.

Bonus Qualifications

- Experience working in a fast-paced hardware and software development environment (e.g., robotics, automotive, aerospace, or consumer electronics).
- Scaled Agile, hybrid agile, or integrated master scheduling experience with a proven ability to drive alignment and delivery across multiple teams and portfolios.
- Familiarity with scripting automations for, and integrations with PM tools.
- Experience managing large-scale tool migrations or enterprise system integrations.

## About Zoox

## Company Overview
- **One-liner**: Zoox is building a fully autonomous, all-electric, purpose-built robotaxi service to give the world a better way to ride.
- **Entity Type**: Private (independent subsidiary of Amazon, acquired in 2020)
- **Headquarters**: Foster City, California, USA (with offices in Las Vegas, San Francisco, Austin, Miami, Atlanta, Los Angeles)
- **Founded**: 2014
- **Founders**: Not specified in provided sources

## Core Business
- **Primary industry**: Autonomous ride‑hailing / Self‑driving electric vehicles
- **Target customers**: B2C – individual riders seeking safe, convenient, and sustainable urban transportation
- **Mission**: “Give the world a better way to ride” – providing safer, cleaner, autonomous ride‑hailing for everyone [zoox.com](https://zoox.com/about)

## Products & Services
- **Zoox Robotaxi**: A purpose‑built, fully autonomous electric vehicle designed from the ground up for ride‑hailing. Features bidirectional driving, four‑wheel steering, and no steering wheel or pedals. The service handles all charging, maintenance, and fleet management – riders simply get in and enjoy the ride [zoox.com](https://zoox.com).

## Market Standing
- **Valuation / Market Cap**: Not disclosed (Zoox is a private subsidiary of Amazon)
- **Key Metric**: Not publicly available (revenue and funding details are not reported as a stand‑alone entity)
- **Notable Investors / Partners**: Amazon (parent company)
- **Growth Signals**:
  - Received authorization from the Nevada DMV to operate robotaxis on public roads [zoox.com/about](https://zoox.com/about)
  - Expanded testing and operations to Las Vegas, Seattle, San Francisco, and other cities
  - Continues to scale its engineering and operations teams (multiple open roles on the careers page as of 2026)

## Competitive Advantages
- **Purpose‑built design**: Unlike retrofitted vehicles, Zoox’s robotaxi is designed from scratch for autonomous ride‑hailing (symmetrical, bidirectional, four‑wheel steering, no driver controls)
- **Amazon backing**: Deep financial resources, supply chain expertise, and cloud infrastructure (AWS) support rapid development and scaling
- **Full‑stack autonomy**: In‑house AI, computer vision, and sensing stack integrated directly into the vehicle design
- **Safety‑first approach**: Comprehensive testing, safety‑critical system design, and focus on public road validation

## Strategic Focus
- Achieving commercial launch of the Zoox ride‑hailing service in select U.S. cities
- Continuing to mature the autonomous driving system through real‑world testing and simulation
- Expanding the “Go‑to‑Market” strategy and building out operations teams (see CRM Lead, Go‑to‑Market Manager roles) [jobs.lever.co/zoox](https://jobs.lever.co/zoox)
- Scaling manufacturing and prototyping to prepare for fleet deployment

## Why Work Here
- **Culture**: Diverse, supportive community with inclusion‑focused strategy. Crew‑led groups for personal and professional development. Emphasis on trust, humility, and openness [zoox.com/careers](https://zoox.com/careers)
- **Work environment**: Hybrid? The careers page lists many roles as “On‑site” in Foster City, CA, with other office locations available. In‑office perks include a famous food program with daily changing local and sustainable dishes, plus a busy calendar of events and sports teams.
- **Benefits**: Comprehensive health plans (Cigna), mental health support, wellbeing program, flexible time off, generous family planning and caregiver support, and a commitment to work‑life balance.
- **Growth opportunities**: Work on cutting‑edge autonomous vehicle technology alongside some of the brightest minds in AI, engineering, computer vision, and more. Offers internships and re‑entry programs (via Path Forward) for career returners.
- **Recruitment process**: Uses AI tools to assist in reviewing applications but final decisions are human. No fees are charged at any stage – watch for recruitment scams [zoox.com/journal/landing-a-job-zoox](https://zoox.com/journal/landing-a-job-zoox)

## Sources
1. [Zoox official website](https://zoox.com)
2. [Zoox About page](https://zoox.com/about)
3. [Zoox Careers page](https://zoox.com/careers)
4. [Zoox job openings on Lever](https://jobs.lever.co/zoox)
5. [Zoox hiring and interview process](https://zoox.com/journal/landing-a-job-zoox)

## Other roles at Zoox

- [Senior/Staff Software Engineer, Core Connectivity](https://feeny.ai/job/senior-staff-software-engineer-core-connectivity-zoox-foster-city-15efqw9c5wfb) — Foster City, CA
- [Senior Exterior Designer, Robot Industrial Design](https://feeny.ai/job/senior-exterior-designer-robot-industrial-design-zoox-foster-city-05564be811zx) — Foster City, CA
- [AI Workflows Intern [2027]](https://feeny.ai/job/ai-workflows-intern-2027-zoox-foster-city-dcekafw3fj32) — Foster City, CA
- [Process Improvement Intern [2027]](https://feeny.ai/job/process-improvement-intern-2027-zoox-foster-city-fbzwqqyamrvt) — Foster City, CA
- [Safety Reporting Intern [Summer 2027]](https://feeny.ai/job/safety-reporting-intern-summer-2027-zoox-foster-city-g4z24m6fxj1j) — Foster City, CA
- [Data Science Intern [Summer 2027]](https://feeny.ai/job/data-science-intern-summer-2027-zoox-foster-city-4nyn6sj8mqvj) — Foster City, CA
- [Program Manager Intern [Summer 2027]](https://feeny.ai/job/program-manager-intern-summer-2027-zoox-foster-city-7s150r3efdps) — Foster City, CA
- [Senior/Staff Technical Program Manager - Automation & Scaling](https://feeny.ai/job/senior-staff-technical-program-manager-automation-scaling-zoox-foster-city-9eqdh965e6b0) — Foster City, CA
- [Senior Electrical Harness Engineer](https://feeny.ai/job/senior-electrical-harness-engineer-zoox-foster-city-vwzs6q186s3x) — Foster City, CA
- [Staff Chassis Engineer, Steering and Braking Actuation](https://feeny.ai/job/staff-chassis-engineer-steering-and-braking-actuation-zoox-banbury-rpstw9nkt414) — Banbury, United Kingdom