--- title: 'Senior Strategic Partner at MSQ DX' canonical: 'https://feeny.ai/job/senior-strategic-partner-msq-dx-atlanta-georgia-fn30sy9wtvv0' type: 'job' last_seen: '2026-09-09' --- # Senior Strategic Partner at MSQ DX - **Company:** MSQ DX - **Location:** Atlanta Georgia, United States - **Compensation:** $130k–$175k - **Posted:** 2026-02-12 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/arke/jobs/4042189009 ## Job description ## Overview The Senior Strategic Partner role at MSQ DX is a key position that helps us foster trusted, long-term partnerships with our clients. In this role, you'll oversee all client deliverables, drive account growth, set the strategic direction and vision, and develop provocative ideas that inspire both our team and clients. You'll be actively collaborating with our clients and project teams to ensure that expectations and business needs are met successfully. We're looking for candidates with a strong digital background, a knack for technology, and a consultative approach to problem-solving. While this is a remote position, we do expect some in-office days to connect and collaborate. Primary Responsibilities - Provide short- and long-term strategic counsel and overall fiscal responsibility for the account as the primary client contact - Serve as the friendly liaison between the client and agency to ensure expectations are smoothly managed on both sides - Manage multiple client contacts, internal resources, and workstreams with ease - Fully immerse yourself in understanding the client’s business and industry to better serve their needs - Establish a trusted, positive relationship with the primary client contacts - Assist with proposal responses and presentation development for exciting new business opportunities - Prepare and maintain documentation and account information – e.g., statements of work, master services agreements, and contact information for invoicing, etc. - Take the initiative in creating fresh ideas, processes, and techniques that add value to the account - Assist in developing and managing budgets to meet desired profitability margins and success criteria for each initiative - Partner with cross-functional teams (e.g., UX, design, development, strategy) to ensure delivery aligns with client goals and best technological practices - Proactively identify opportunities for client growth and evolve strategic roadmaps in collaboration with our talented internal teams - Lead quarterly and annual planning sessions with clients to set and track against their business objectives ## Skills & Requirements - 5 years of experience in account services - Experience working in an agency environment - Excellent writing, listening, and verbal skills - Proven ability to manage and grow profitable accounts - Demonstrated leadership skills and ability to drive consensus - Understanding of digital engagements across web, mobile, and social platforms - Ability to work under tight deadlines with a positive attitude - Comfortable navigating enterprise client environments with complex stakeholder groups - Skilled in balancing foundational work with strategic innovation within digital transformation engagements - Working knowledge of CMS platforms, marketing tech stacks, analytics, and the digital lifecycle - Natural collaborator with a solutions-oriented mindset and strong business acumen Pay Range - Atlanta, GA $130,000—$175,000 USD ## Who We Are MSQ DX is a full-service experience design and technology consultancy dedicated to delivering connected, optimized digital solutions that spark conversations and fuel exponential growth. Our core values are the heart of MSQ DX and influence everything we do. We cultivate a vibrant culture for extraordinary people and uphold high standards while creating value for our clients and stakeholders. Why MSQ DX? At MSQ DX, our greatest strength is our people. We believe in creating an environment where everyone can do meaningful work, grow their skills, and feel supported by a team that truly cares. We offer a fantastic benefits package to our US-based employees, including health, dental, vision, life, and disability insurance, along with a 401(k) plan that includes up to a 4% company match. We also trust our employees to self-manage their personal time off and we invest in opportunities for ongoing learning, mentorship, and professional development. For our Brazil team, we provide competitive compensation and access to growth and collaboration with our cross-cultural teams. Everyone at MSQ DX plays an important role in our success, and we value each person’s unique contributions to our culture. We are proud to be a place where people enjoy working and feel encouraged to be their best. We hope you will explore what it is like to be part of MSQ DX. ## About MSQ DX ## Company Overview - **One-liner**: MSQ DX is a global digital experience agency that helps enterprise brands translate digital opportunity into measurable commercial impact. - **Entity Type**: Private (subsidiary of MSQ, a global creative, media and technology group) - **Headquarters**: Not publicly disclosed (global offices in the US, UK, and Germany) - **Founded**: 2025 (rebranded from Arke following acquisition by MSQ in December 2025; legacy agencies have over 25 years of experience) - **Founders**: Not applicable (formed from the consolidation of MSQ’s digital experience agencies – 26 DX, MMT, UDG, and Arke – under a single brand) ## Core Business - Primary industry/industries: Digital experience, digital transformation, MarTech, data & analytics, AI readiness - Target customers: B2B enterprise organisations (e.g., Porsche, Bosch, Vodafone, BCG, Caesars Entertainment, CFA Institute) - Mission or purpose statement: “Translate digital experience into commercial impact” – success is measured by revenue growth, operational efficiency, and competitive advantage, not by deliverables. ## Products & Services For each major offering: - **Digital Transformation & Strategy**: End-to-end consulting, planning, roadmapping, and organisational change to modernise digital operations. - **Brand & Content**: Creative strategy, content production, and digital brand experiences. - **MarTech & Platform Implementation**: Architecture, selection, and deployment of marketing technology stacks (e.g., Contentstack headless CMS, Microsoft Dynamics CRM). - **Data & Analytics**: Data strategy, analytics engineering, and performance measurement to drive decisions. - **AI Readiness & AI‑Powered Experiences**: Practical adoption of AI for customer experiences and internal operations. - **Proprietary Tools** (from legacy Arke): Arke Beacon (headless CMS migration accelerator), Arke Basecamp (methodology for migrations), and a Franchise Relationship Management platform. ## Market Standing - **Valuation/Market Cap**: Not disclosed - **Key Metric**: Annual revenue of £50M+ (MSQ DX) / $80M+ (600 experts globally) - **Notable Investors/Partners**: Owned by MSQ group (first global marketing group to be carbon negative and B Corp certified). Clients include Porsche, Bosch, Vodafone, BCG, Vaillant, CFA Institute, Caesars Entertainment, LG, Courtland, EAA. - **Growth Signals**: Rebranded to unify 600 digital experts under one global brand; recent new business wins with LG, Courtland, and EAA; rapid scaling within MSQ’s 1,850‑person, 24‑office network. ## Competitive Advantages - **Outcome‑based model**: Measures success by commercial impact rather than traditional deliverables, aligning strategy, technology, and design to clear business goals. - **Full‑stack capability**: Integrates creative, media, data, AI, and technology within one group – rare for a digital experience agency. - **Enterprise credibility**: Decades of experience with complex, regulated, and global brands. - **Sustainable and responsible**: Backed by MSQ, a carbon‑negative B Corp, appealing to clients and talent with ESG commitments. ## Strategic Focus - Continue unifying the acquired agencies (26 DX, MMT, UDG, Arke) under a single operating model and brand. - Accelerate AI‑enabled services (AI readiness, AI‑powered customer experiences). - Deepen enterprise partnerships and expand into new verticals and geographies. - Maintain a “people‑first” culture while scaling rapidly. ## Why Work Here - **Culture**: Values include “Challenge with respect”, “Collective intelligence”, and “Technology evolves by the day, so do we”. Emphasises honest debate, diverse perspectives, and high performance with support. - **Leadership**: People‑first leaders (e.g., Rebecca Crook, CEO UK, with a 25‑year track record of scaling agencies and mentoring). - **Impact**: Work on high‑visibility projects for globally recognised brands. - **Growth**: Part of a fast‑growing global group (MSQ, 1,850 people) with opportunities to move across offices and disciplines. - **Responsibility**: B Corp certified and carbon negative – a clear commitment to positive impact alongside commercial success. - **Work model**: Not explicitly disclosed; likely hybrid/office‑based given agency nature and multiple global offices. ## Sources 1. [msqdx.com - Homepage](https://www.msqdx.com/us/home) 2. [msqdx.com - About (Meet MSQ DX)](https://www.msqdx.com/en/about) 3. [msqdx.com - Arke becomes MSQ DX](https://www.msqdx.com/en/insights/arke-becomes-msq-dx) 4. 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