--- title: 'Senior Supply Operations Specialist at Preply' canonical: 'https://feeny.ai/job/senior-supply-operations-specialist-preply-barcelona-h2c4stypppny' type: 'job' last_seen: '2026-10-28' --- # Senior Supply Operations Specialist at Preply - **Company:** [Preply](https://feeny.ai/companies/preply) - **Location:** Barcelona, Spain - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-10-26 - **Last confirmed live:** 2026-10-28 - **Apply:** https://jobs.ashbyhq.com/preply/5270b4c8-6a58-4a73-821d-97f1eb670fd0 ## Job description We power people’s progress. At Preply, we’re all about creating life-changing learning experiences. We help people discover the magic of the perfect tutor, craft a personalised learning journey, and stay motivated to keep growing. Our approach is human-led, tech-enabled - and it’s creating real impact. We’ve just reached unicorn status with a $150M Series D, accelerating our vision to transform education through human-led, AI-enhanced learning. Today, 100,000+ tutors teach 90+ languages to learners in 180 countries - and we’re only getting started. As a category-defining company, we’re shaping what the future of learning looks like at global scale. Every Preply lesson sparks change, fuels ambition, and drives progress that matters. Joining Preply means helping define the future of education at global scale, and building something that truly matters for millions of people, every day. Meet the team! Supply Operations is the team behind Preply's tutor ecosystem - from how tutors grow and perform, to how they engage with learners and the platform. We work across Growth, Performance, Engagement, B2B, and Expansion to deliver a great tutor experience at scale. As we expand into new subjects, new learner segments and corporate learning through Preply Business, we’re building the Supply foundations that make growth work in practice: tutors who can be discovered, matched and succeed through a clear lifecycle and a high-quality experience. As a Senior Supply Operations Specialist, you’ll cover main investment areas of growth: Preply Business (B2B) and Expansion into non-language subjects (NLS). You’ll work closely with B2B, Expansion, RevOps, Product, Data, Growth and the other Supply and Preply teams. This is a hands-on role: you’ll run day-to-day supply operations and deliver the programs and improvements that make both areas scalable. The split between the two areas will evolve as priorities shift. What you’ll be doing: - Drive Supply workstreams for priority growth areas, with a focus on tutor coverage and liquidity, quality and lifecycle readiness (includes own our program for Preply Business Tutors, improving tutor quality for our B2B learners; supply readiness for new subjects and segments in Expansion) - Represent Supply in cross-functional planning, so Supply implications shape priorities, sequencing and launch requirements (e.g., B2B planning with commercial partners, the Expansion squad) - Be the Supply point of contact for day-to-day questions and edge cases, and escalate what needs a wider decision (e.g., tutor coverage for a specific B2B deal, a tutor no-show in a sales trial) - Structure ambiguous problems into clear plans, workstreams and decisions, and deliver from diagnosis to rollout with Product, Data, Growth, RevOps, Expansion and other Supply teams - Identify the biggest supply gaps and drive the right fixes (e.g., where NLS tutors drop off in the funnel compared with language subjects; B2B tutor satisfaction and problematic lessons) - Strengthen the end-to-end tutor lifecycle and its foundations, from onboarding to categorization, discoverability and matching - Evolve tutor quality standards and guardrails that protect quality and fairness across B2B and NLS - Define success metrics and build dashboards for supply health with Data (e.g., liquidity and coverage, funnel health, tutor CSAT, problematic lessons) - Propose new opportunities by challenging assumptions and testing practical approaches, including with AI What you need to succeed: - 4-6+ years of experience in operations, strategy & operations, consulting, marketplaces or high-growth tech roles - Project leadership: has led cross-functional initiatives from problem definition to rollout, with clear examples of shipped outcomes - Structured problem solving: can break down ambiguous topics into clear goals, options and next steps - Program management: structured planning, dependency management and follow-through across more than one workstream - Stakeholder management: works well with commercial, product and data partners, handles competing requests and trade-offs, and says no with clear reasoning - Data-driven approach: sizes opportunities, defines KPIs, interprets results and turns insights into actions - Ownership mindset: acts autonomously, anticipates issues and drives closure - Operational excellence: designs processes and guardrails that protect quality and reliability, and balances day-to-day support with project work - AI fluency: already uses AI tools in daily work and is keen to automate and improve processes with them - Clear communication: communicates clearly in writing and out loud, from crisp updates to explaining trade-offs in discussions and presenting recommendations to stakeholders - Comfortable with ambiguity and moving fast with imperfect information while keeping quality high Nice to have: - B2B commercial exposure: understands sales cycles, account management realities and deal and retention constraints - Non-language subjects or new-vertical marketplace experience: has built or scaled supply in a new category, subject or segment (e.g., tutoring or teaching outside languages, kids, or a marketplace launching a new vertical) - SQL and BI fluency (e.g., Looker) - Familiarity with marketplace supply dynamics: quality, liquidity, incentives, eligibility - Marketplace or platform experience supporting a large base of supply partners (tutors, creators, sellers, drivers, etc.) - Passion for education and an understanding of the challenges and opportunities in the EdTech industry Why you’ll love it at Preply: - An open, collaborative, dynamic and diverse culture; - A generous monthly allowance for lessons on [Preply.com](http://Preply.com), Learning & Development budget and time off for your self-development; - A competitive financial package with equity, leave allowance and health insurance; - Not in Barcelona? We offer an attractive relocation package to join us in our Preply Barcelona Hub - Access to free mental health support platforms; - Access to Gympass-partnered wellness and gym centers throughout Spain to promote and support well-being and physical health; - The opportunity to unlock the potential of learners and tutors through language learning and teaching in 175 countries (and counting!). Our Principles - Care to change the world - We are passionate about our work and care deeply about its impact to be life changing. - We do it for learners - For both Preply and tutors, learners are why we do what we do. Every day we focus on empowering tutors to deliver an exceptional learning experience. - Keep perfecting - To create an outstanding customer experience, we focus on simplicity, smoothness, and enjoyment, continually perfecting it as every detail matters. - Now is the time - In a fast-paced world, it matters how quickly we act. Now is the time to make great things happen. - Disciplined execution - What makes us disciplined is the excellence in our execution. We set clear goals, focus on what matters, and utilize our resources efficiently. - Dive deep - We leverage business acumen and curiosity to investigate disparities between numbers and stories, unlocking meaningful insights to guide our decisions. - Growth mindset - We proactively seek growth opportunities and believe today's best performance becomes tomorrow's starting point. We humbly embrace feedback and learn from setbacks. - Raise the bar - We raise our performance standards continuously, alongside each new hire and promotion. We build diverse and high-performing teams that can make a real difference. - Challenge, disagree and commit - We value open and candid communication, even when we don’t fully agree. We speak our minds, challenge when necessary, and fully commit to decisions once made. - One Preply - We prioritize collaboration, inclusion, and the success of our team over personal ambitions. Together, we support and celebrate each other's progress. Diversity, Equity, and Inclusion [Preply.com](http://Preply.com) is committed to creating an inclusive environment where people of diverse backgrounds can thrive. We believe that the presence of different opinions and viewpoints is a key ingredient for our success as a multicultural Ed-Tech company. That means that Preply will consider all applications for employment without regard to race, color, religion, gender identity or expression, sexual orientation, national origin, disability, age or veteran status. ## About Preply ## Company Overview - **One-liner**: Preply is a human-led, AI-enabled online language learning marketplace that connects over 100,000 tutors with millions of learners worldwide for personalized 1-on-1 lessons. - **Entity Type**: Private (Series D – unicorn, $1.2B valuation as of January 2026) - **Headquarters**: Brookline, Massachusetts, United States (with global hubs in Barcelona, London, Kyiv, and New York) - **Founded**: 2012 - **Founders**: Kirill Bigai (CEO) and Dmytro Voloshyn (CTO) ## Core Business - **Primary industry**: Language learning / EdTech - **Target customers**: B2C (individual learners) and B2B (corporate language training via Preply Business); primarily B2C but growing enterprise segment. - **Mission or purpose statement**: "Power people’s progress" – combining the flexibility of online learning with personalized lessons from expert tutors to create life‑changing experiences. ## Products & Services - **Preply Marketplace**: A platform where learners book 1‑on‑1 live lessons with tutors teaching 90+ languages and 120+ subjects. Tutors manage scheduling, payments, and an integrated video classroom. - **Preply Business**: Corporate language training solution for companies to upskill employees, offering tailored programs and reporting. - **AI‑Powered Tools**: New‑generation AI‑enhanced tutoring features (including AI‑generated content and adaptive learning tools) designed to supplement human‑led instruction. The company also provides enterprise OpenAI licenses to employees. ## Market Standing - **Valuation/Market Cap**: $1.2 billion (post‑money after January 2026 Series D) – becoming a unicorn. - **Key Metric**: Over $100K total funding? Actually total disclosed funding is ~$150M+ (Series A, B, C) plus the $150M Series D. Annual revenue is not publicly available (private company). Key growth metric: 100,000+ tutors across 180 countries. - **Notable Investors/Partners**: WestCap (led Series D), Owl Ventures, Horizon Capital, Hoxton Ventures, Full In Partners, Diligent Capital Partners, Point Nine Capital (led Seed round). - **Growth Signals**: - Unicorn status reached in Jan 2026. - B2B segment “Preply Business” growing. - Completed first employee tender offer in May 2026 to provide early liquidity. - CEO Kirill Bigai named EY Entrepreneur Of The Year® 2026 New England Finalist. - 700+ employees globally; 62+ nationalities represented. ## Competitive Advantages - **Network effects**: Large two‑sided marketplace with 100K+ tutors and millions of learners creates a strong moat in the $115B global language learning market. - **Human‑led + AI‑enabled**: Differentiates from purely self‑study apps (e.g., Duolingo) by combining live human interaction with AI‑powered personalization. - **Global reach**: Tutors from 180 countries teaching 90+ languages, enabling learners to find native speakers for almost any language. - **Trust & quality**: Focus on tutor quality and learner progress, with internal engagement surveys showing 86% of employees proud to work at Preply. ## Strategic Focus - **AI integration**: Deepen AI capabilities to enhance tutoring (content generation, adaptive learning paths) while keeping human interaction central. - **B2B expansion**: Grow Preply Business as a key revenue driver for corporate language training. - **Global hub growth**: Strengthen presence in existing hubs (Barcelona, London, Kyiv, New York) and expand into new markets. - **Talent & culture**: Continue building a people‑first culture with employee liquidity events and strong engagement scores. ## Why Work Here - **Culture**: Guided by five “Preply principles” (Ambition, Keep Perfecting, Care to Change the World, etc.). 86% of employees are proud to work at Preply (2025 survey); 84% would recommend it as a great place to work. - **Work model**: Hybrid working model (flexible remote/in‑office). Main office in Barcelona with hubs in New York, London, and Kyiv. - **Perks**: Competitive salaries, stock options, L&D days, monthly Preply platform allowance, wellness benefit, health insurance, flexible compensation program, after‑work gatherings, offsite events, enterprise OpenAI licenses. - **Hiring process**: 4 stages – TA chat, interviews with hiring team (may include tech test), a final task (case study / peer programming / deep technical discussion), and a Culture Champion interview. - **Global team**: 62+ nationalities and 700+ employees, offering a diverse, collaborative environment. ## Sources 1. [Preply Careers](https://preply.com/en/careers) 2. [Preply About Us](https://preply.com/en/about-us) 3. [Preply Homepage](https://preply.com/) 4. [CB Insights Company Profile](https://www.cbinsights.com/company/preply) 5. [Preply LinkedIn](https://www.linkedin.com/company/preply) ## Other roles at Preply - [Fraud Operations Manager](https://feeny.ai/job/fraud-operations-manager-preply-kyiv-v7w84dr6ez6w) — Kyiv, Ukraine - [Fraud Prevention Manager](https://feeny.ai/job/fraud-prevention-manager-preply-barcelona-z2p6x1x8hqhg) — Barcelona, Spain - [Fraud Operations Manager](https://feeny.ai/job/fraud-operations-manager-preply-london-43j44sh83ry8) — London, United Kingdom - [Lead Brand Designer](https://feeny.ai/job/lead-brand-designer-preply-barcelona-4y2csbj7y3g4) — Barcelona, Spain - [Senior Expansion Account Executive](https://feeny.ai/job/senior-expansion-account-executive-preply-barcelona-mka3qf8ye96a) — Barcelona, Spain - [Senior Relationship Manager](https://feeny.ai/job/senior-relationship-manager-preply-barcelona-kq1yp4j67br1) — Barcelona, Spain - [Senior Product Manager - Fintech](https://feeny.ai/job/senior-product-manager-fintech-preply-barcelona-xv28frth64tz) — Barcelona, Spain - [Senior Product Manager - Fintech](https://feeny.ai/job/senior-product-manager-fintech-preply-london-c0qz61zcyvxm) — London, United Kingdom - [Senior Computational Linguist](https://feeny.ai/job/senior-computational-linguist-preply-london-tqzez9tb2jqp) — London, United Kingdom - [Senior Computational Linguist](https://feeny.ai/job/senior-computational-linguist-preply-barcelona-0e9ess5cce9f) — Barcelona, Spain