--- title: 'Senior System Engineer at Backbase' canonical: 'https://feeny.ai/job/senior-system-engineer-backbase-hyderabad-z98ybxp1nbgp' type: 'job' last_seen: '2026-10-17' --- # Senior System Engineer at Backbase - **Company:** Backbase - **Location:** Hyderabad, India - **Posted:** 2026-10-12 - **Last confirmed live:** 2026-10-17 - **Apply:** https://job-boards.greenhouse.io/workatbackbase/jobs/8173390 ## Job description Join the banking revolution! As the global leader in Engagement Banking, Backbase is at the forefront of revolutionizing banking services through technology. Our team is committed to developing cutting-edge tools and applications that empower our R&D organization and drive innovation. We are looking for a skilled System Engineer with a strong focus on Azure to join our global L3 team. The L3 team is responsible for managing customers as well as internal runtimes - banks - and in that regard, we hold ourselves accountable to the highest professional standards in cloud ops. Resilience, Availability, and Scalability. ● Implement, and manage Azure cloud infrastructure to ensure our customers have access to the best features Azure has to offer. ● Implement and contribute to best practices for cloud security, compliance, and disaster recovery. ● Ensure that the solution always runs in a compliant, secure and cost-effective way. ● Ensure maximum reliability, high availability and uptime of the managed hosting service we provide to our customers.. ● Help foster a culture of continuous learning and improvement. ● Troubleshoot and resolve infrastructure-related issues, ensuring resilience, availability and scalability. ● Contribute to increasing operational efficiency and helping to bring overall cloud cost under control. ● You have a deep understanding of cloud infrastructure security, cloud-native technologies, and desired state configuration, ● You are proficient with tools and tech like GitHub, Kubernetes, ArgoCD, Istio. ● You feel comfortable with the Grafana observability solution. ● You have strong communication skills allowing you to drive initiatives and decisions inside and outside your team; ● You have at least 3 years of experience in system engineering including at least 2 years of working with Azure cloud services; ● Your Azure competencies include but are not limited to Azure Front Door, WAF, Azure Service Bus, Azure SQL Database, Azure Regions, Availability Zones and DR. ● You combine technical excellence with mentorship skills, and provide your peers with hands-on guidance and collaborative problem-solving. ● You are focused on automation-first. Not content with anything manual, your goal is to make every process predictable and automated; ● You have a proven track record of implementing scalable, highly-available cloud infrastructure; ● Evidence of significant work experience with Azure is a plus; ● Work experience as software developer is a plus; ● Networking experience, including VPN configuration, is a plus; ● DB administration experience, including Azure SQL configuration, is a plus; ● Your English communication skills are excellent. ## About Backbase ## Company Overview - **One-liner**: Backbase builds the AI-native Banking OS that unifies digital channels, front office, and operations so banks can coordinate customers, employees, and AI agents from one platform. - **Entity Type**: Private (no public ticker; no funding rounds disclosed – appears organically grown) - **Headquarters**: Amsterdam, Netherlands - **Founded**: 2003 - **Founders**: Not publicly available (described as “founder-led” but names not stated on the provided sources) ## Core Business - **Primary industry**: Banking technology / financial services software - **Target customers**: B2B – large banking institutions (120+ banks globally, serving 75M+ daily users) - **Mission/purpose**: “We built something that didn't exist before – an AI-native Banking OS where humans and AI agents work side by side, at scale, inside real banks.” ## Products & Services - **AI-native Banking OS**: A unified platform that sits above legacy cores, CRMs, and data platforms. It orchestrates customer engagement (digital banking, conversational banking, front-office workspaces) and banking operations (high-volume processes like disputes, payments, lending). Designed to be deployed incrementally without rip-and-replace. Includes native AI agents for governance, automation, and auditability. ## Market Standing - **Valuation**: Not disclosed - **Key Metric**: 2,000+ employees globally, 50% of team in R&D, 120+ banks as customers, 75M+ active daily users across the platform - **Notable Investors/Partners**: Not publicly available - **Growth Signals**: Expanding globally with 16 offices across 5 continents; notable customer examples include I&M Bank (Africa) which grew onboarding from 2,000 to 21,000 new customers per month, and Techcombank (Vietnam) achieving 50% of savings and investments through digital. The company is actively hiring and describes itself as “in the middle of the biggest shift in banking’s history.” ## Competitive Advantages - **Unified Frontline architecture** – breaks down fragmentation between digital channels, front office, and operations, enabling banks to move fast without sacrificing compliance or security - **AI-native from the ground up** – not a bolt-on; full governance and audit trails for every AI decision - **Progressive modernization** – works with existing cores, no big-bang migration required - **18+ years of banking domain expertise** (since 2003) with a singular focus on banking since 2012 ## Strategic Focus - Deepening AI integration into banking workflows (Elastic Operations – scaling throughput without scaling headcount) - Expanding global footprint (17 offices, including recent additions in Hyderabad, Riyadh, Mexico City, and Toronto) - Continuing to shift banks from legacy fragmentation to a unified, composable operating system ## Why Work Here - **Culture**: Described as “ambition without ego,” “bias for action,” “you own what you ship,” and “the work is the standard.” Flat structure with no micromanagement. - **Work model**: Hybrid – “Where you do your best work is up to you.” Offices in 17 locations globally. - **Perks**: Annual learning budget, global exposure, wellness support, real ownership of projects from day one. - **Engineering focus**: 50% of the team in R&D; real AI running in production, not just pilots. ## Sources 1. [backbase.com/careers](https://www.backbase.com/careers) 2. [backbase.com/about](https://www.backbase.com/about) 3. [backbase.com](https://www.backbase.com/) 4. 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