---
title: 'Senior Systems Administrator at Billtrust India Careers'
canonical: 'https://feeny.ai/job/senior-systems-administrator-billtrust-india-careers-hyderabad-3vygs4w5mcv3'
type: 'job'
last_seen: '2026-09-14'
---

# Senior Systems Administrator at Billtrust India Careers

- **Company:** Billtrust India Careers
- **Location:** Hyderabad, India
- **Posted:** 2026-06-15
- **Last confirmed live:** 2026-09-14
- **Apply:** https://www.billtrust.com/careers/job-openings/?gh_jid=7742566003

## Job description

## Who We Are

Finance leaders choose Billtrust to get paid faster, control costs, and maximize customer satisfaction. As the leader in B2B accounts receivable workflow and payment software, we provide the world’s leading brands with AI-powered solutions across the full AR lifecycle—from invoice presentment and payment processing to cash application and collections. With over 2,600 global customers, more than $1 trillion in invoice dollars processed, and a proprietary network of 13 million buyers, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on meaningful customer outcomes.

We’re an AI-first company, not just in what we build for our customers, but in how we work. Across every function, our teams use AI tools daily to work faster, make better decisions, and deliver higher-quality outcomes. We hire exceptional people, give them cutting-edge AI capabilities, and measure success by the impact they create. If you want to do the best work of your career at the frontier of AI and fintech, Billtrust is the place to do it.

## Our Values

Customers

We relentlessly increase value for customer and do the right thing for them.

Action

We make ‘thoughtfully fast’ decisions, act quickly, cut through red tape, deliver progress not perfection, take ownership and accountability.

## Team Spirit

We put the team ahead of ourselves, foster trust and respect, collaborate with passion, despise toxic politics, value our differences, and celebrate together.

Innovation

We challenge the status quo, experiment thoughtfully, and are novel and brilliant in what we create.

Excellence

We love to win, but we hate losing even more. We aspire to be the best and take pride in our work. When we fall short, we own it and come back stronger.

Desktop Support Engineer

As a Desktop Support Engineer in the Billtrust GCC Operations Engineering Center, you will be the frontline technical expert responsible for endpoint management, user provisioning, and desktop infrastructure. Working closely with the Nashville-based IT Services Manager, you will support a hybrid workforce across multiple geographies, manage Intune-enrolled devices, handle imaging and deployment pipelines, and drive automation initiatives that reduce ticket volume and improve employee experience. This role replaces our legacy outsourced desktop support function and represents a strategic investment in building internal technical capability.

## Key Responsibilities

- Manage and maintain Microsoft Intune-enrolled endpoints including Windows, macOS, and mobile devices across the global Billtrust workforce
- Execute user provisioning and de-provisioning workflows in Azure AD / Entra ID, ensuring timely onboarding and secure offboarding with proper access controls
- Build and maintain standardized OS images, deployment profiles, and configuration policies using Intune and Autopilot for zero-touch provisioning
- Provide Tier 2 desktop support for hardware, software, and connectivity issues, resolving escalations from the service desk within defined SLAs
- Monitor endpoint compliance, patch status, and security posture dashboards; remediate non-compliant devices proactively
- Manage software packaging, testing, and deployment through Intune and Company Portal, maintaining an up-to-date application catalog
- Administer and troubleshoot Microsoft 365 applications, VPN configurations, printing infrastructure, and collaboration tools
- Document standard operating procedures, knowledge base articles, and runbooks for common support scenarios
- Collaborate with Security Operations to investigate and remediate endpoint-related security incidents and vulnerability findings
- Track and manage IT asset lifecycle including procurement coordination, inventory tracking, warranty management, and secure disposal

Required Qualifications

Technical Skills

- 3+ years of experience in enterprise desktop support or endpoint engineering
- Strong proficiency with Microsoft Intune, Autopilot, and Endpoint Manager for device lifecycle management
- Experience with Azure Active Directory / Entra ID for identity management, conditional access, and group policy
- Hands-on experience with Windows 10/11 imaging, deployment, and troubleshooting at scale
- Working knowledge of macOS management in a Microsoft-centric enterprise environment
- Familiarity with ITSM platforms (ServiceNow, Jira Service Management) for ticket management and SLA tracking
- Proficiency using AI Chat Claude Code, GitHub Copilot or similar AI coding assistance
- Experience using, supporting, and deploying AI assistant tools (Copilot, ChatGPT, Claude etc)
- Demonstrated ability to utilize AI-powered tools to streamline support tasks, assist with documentation and guide end-user in adopting AI productivity solutions across the organization

Soft Skills & Mindset

- Excellent written and verbal communication skills for cross-timezone collaboration with Nashville-based leadership
- Customer-service orientation with strong empathy for end-user experience
- Self-motivated and able to work independently during off-hours relative to US-based management
- Detail-oriented approach to documentation, change management, and process improvement

## Preferred Qualifications

- Microsoft certifications: MD-102 (Endpoint Administrator), AZ-900, or SC-900
- Experience with PowerShell scripting for automation of repetitive IT tasks
- Familiarity with zero-trust security models and endpoint detection & response (EDR) tools
- Experience supporting VDI or cloud-hosted desktop environments

## About Billtrust India Careers

## Company Overview
- **One-liner**: Billtrust provides AI-powered accounts receivable (AR) automation software that helps B2B companies accelerate cash flow, reduce payment processing costs, and improve financial efficiency.
- **Entity Type**: Private (acquired by EQT in 2021; previously public under ticker BTRS)
- **Headquarters**: Lawrenceville, New Jersey, USA (global offices in Hyderabad, India; Nashville, USA; Kraków, Poland)
- **Founded**: 2001
- **Founders**: Names not publicly available in the provided sources

## Core Business
- **Industry**: B2B Fintech – Accounts Receivable Automation and Order-to-Cash Solutions
- **Target Customers**: B2B enterprises, finance teams in mid-market to large companies across 40+ industries
- **Mission / Purpose**: “Develop solutions that dramatically improve financial processes, deliver transformative customer experiences, and provide insights to enable faster, better decisions—all to create raving fans and long-term loyalty.”

## Products & Services
- **AR Automation Suite**: End-to-end order-to-cash platform including invoice delivery, multi-channel payment enablement, intelligent cash application, and automated credit processes.
- **Billtrust Payments Network**: Supplier-driven payments network that automates invoice delivery into buyer AP portals.
- **Credit Application Automation**: Automates the credit application and decisioning process.
- **AI-Powered Cash Application**: Uses machine learning to automatically match payments to open invoices.
- All offerings are **SaaS** and cloud-based.

## Market Standing
- **Valuation / Market Cap**: Not disclosed (acquired by EQT in 2021 for ~$1.1 billion; no public valuation since)
- **Key Metric**: Total Funding – Not publicly available as a private company (last known public revenue prior to going private: ~$130M in 2020)
- **Notable Investors / Partners**: **EQT** (current owner)
- **Growth Signals**:
  - 900+ total employees globally (Built In)
  - 24+ years of AR technology expertise
  - Processes over **$1 trillion** in transactions annually
  - Serves **8,000+** customers with **40+** AP portal integrations
  - Active hiring in India (Hyderabad) for roles like Database Reliability Engineer, Engineering Manager, Site Reliability Engineer, TechOps Manager

## Competitive Advantages
- **Deep AR domain expertise**: No other vendor has focused exclusively on B2B AR automation for over two decades.
- **AI-driven automation** across invoice delivery, payment matching, and credit decisioning.
- **Broad connectivity**: 40+ connectors to buyer AP portals and ERP systems.
- **High customer retention** and double-digit market share in many of the industries served.
- **Scalable platform** trusted by thousands of mid-market and enterprise clients.

## Strategic Focus
- Expanding the **supplier-driven payments network** and automated invoice delivery into buyer AP portals.
- Pushing automation into new areas like **credit application** and **cash application**.
- Deepening **AI/ML capabilities** to further reduce manual work in order-to-cash.
- Growing international presence, including the **India engineering hub** in Hyderabad.

## Why Work Here
- **Remote-First Culture**: Full-remote company with optional office spaces; some roles may be hybrid (3 days/week on-site) depending on location. [billtrust.com/careers](https://www.billtrust.com/careers)
- **Work-Life Balance**: Open PTO, summer flex Fridays (half-day Fridays), birthday day off, two annual company recharge days, and a sabbatical program for long-tenured employees. [billtrust.com/careers](https://www.billtrust.com/careers)
- **Family & Wellness**: Generous paid parental leave, fertility and daycare benefits, comprehensive medical plans, disability, life, and FSA with employer contributions. [billtrust.com/careers](https://www.billtrust.com/careers)
- **Financial Growth**: 401k with company match, performance bonuses. [billtrust.com/careers](https://www.billtrust.com/careers)
- **Diversity & Inclusion**: Employee Resource Groups, equal opportunity employer, strong commitment to ethical and sustainable practices. [billtrust.com/careers](https://www.billtrust.com/careers)
- **Engineering Culture**: Emphasis on innovation, excellence, team spirit, and continuous learning – with dedicated individual contributor and leadership development tracks. [billtrust.com/careers](https://www.billtrust.com/careers)
- **India Presence**: Hyderabad office actively hiring for senior engineering and infrastructure roles (see open positions). [linuxcareers.com](https://www.linuxcareers.com/company/billtrust1)

## Sources
1. [Billtrust Careers Page](https://www.billtrust.com/careers) (benefits, culture, remote-first policy)
2. [Built In – Billtrust Profile](https://builtin.com/company/billtrust) (employee count, offices, perks)
3. [LinuxCareers – Billtrust India Openings](https://www.linuxcareers.com/company/billtrust1) (current India roles)
4. [Billtrust Homepage](https://www.billtrust.com/) (mission, product description, metrics)

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