---
title: 'Senior Systems Administrator at Palmetto Clean Technology'
canonical: 'https://feeny.ai/job/senior-systems-administrator-palmetto-clean-technology-charlotte-y5v752b5p23x'
type: 'job'
last_seen: '2026-09-09'
---

# Senior Systems Administrator at Palmetto Clean Technology

- **Company:** Palmetto Clean Technology
- **Location:** Charlotte, NC
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-09
- **Apply:** https://job-boards.greenhouse.io/palmettocleantech/jobs/5412772008

## Job description

Company Description

Palmetto is a leading clean tech company on a mission to accelerate the transition to a clean energy future. With a belief that consumers can have it all, we are an uncompromising energy company that makes coming clean a no brainer. Our award-winning technology platform empowers homeowners, businesses, and entrepreneurs to adopt renewable energy through simple, scalable, and innovative solutions. Operating at the intersection of B2B and D2C, we offer software, financial products, and services that drive real environmental impact—without compromising value. We deliver end-to-end solutions for whole home electrification that put clean energy within reach for all.

Our employees are our most valuable resource. We foster a promote-from-within culture that prioritizes talent development, career growth, and purpose-driven work. Palmetto offers a comprehensive benefits package—including unlimited PTO, medical, dental, and vision coverage, paid parental leave, retirement plans, and more—so you can have it all both personally and professionally. Palmetto prioritizes people, planet, and profit—backed by a culture that values collaboration, impact, and balance. Join us in building a brighter, cleaner world.

Location

This position will be based in Charlotte, NC.

Reporting

This position will report to the Manager, Core Systems.

Summary of Role

We are seeking a highly capable Senior Systems Administrator to lead the administration, optimization, and evolution of our Core Systems ecosystem. This role is ideal for someone who combines deep technical expertise with strong project ownership, a cloud-first mindset, and the ability to mentor junior team members.

You will play a critical role in scaling and securing our SaaS environment, improving operational workflows, and driving automation—including the adoption of AI-powered solutions—across IT and the broader organization.

Scope of Responsibilities

- Manage SaaS applications from access, configuration, and lifecycle perspectives
- Architect and lead Core Systems projects to improve business operations
- Optimize onboarding/offboarding workflows through automation
- Support and enhance security and compliance initiatives
- Mentor junior staff and act as a technical leader within the team
- Own and drive IT-related AI initiatives across the organization

Strategic & Tactical

Systems Administration & Ownership

- Serve as the primary administrator and technical owner for key business systems, including:
- Google Workspace (Communications and productivity tools)
- Tray.io or other middleware/iPaaS platforms
- API integrations and API lifecycle management
- Atlassian suite (Jira, Confluence, Jira Service Management)
- ITSM platforms and service delivery tooling
- Manage SaaS applications at the user, access, and configuration level, ensuring security and efficiency
- Own identity and access management processes across systems (SSO, SAML)

Architecture, Integrations & Automation

- Architect and implement scalable system integrations across business platforms using APIs and middleware
- Design and maintain automation workflows to reduce manual processes across onboarding, offboarding, and support
- Lead the evaluation and implementation of new tools and technologies to improve system interoperability
- Ensure proper governance, monitoring, and documentation of integrations and APIs

ITSM, Change Management & Operations

- Support and enhance ITSM processes, including incident, request, and problem management
- Partner with leadership to design and technically implement change management processes
- Drive improvements in onboarding/offboarding workflows, ensuring consistency, security, and speed
- Collaborate with support teams to improve service delivery and reduce friction for end users

Security, Compliance & Governance

- Support and lead initiatives related to SOX, SOC 2, or other compliance frameworks
- Partner with Security and Audit teams to ensure systems meet compliance and control requirements
- Implement and automate controls where possible (access reviews, provisioning workflows, logging, etc.)
- Maintain system documentation and audit readiness

AI, Innovation & Continuous Improvement

- Act as the owner and technical leader for IT-driven AI initiatives, including:
- AI-powered support workflows
- Automation of repetitive operational tasks
- Intelligent knowledge retrieval and self-service
- Identify opportunities to leverage AI and automation to scale IT operations and improve user experience
- Partner cross-functionally to drive adoption of AI solutions across the organization

Leadership & Mentorship

- Serve as a technical leader and escalation point for complex systems and integrations
- Mentor and support junior team members, helping to elevate technical capabilities and best practices
- Lead projects independently, including planning, execution, stakeholder communication, and delivery
- Act as a bridge between technical teams and business stakeholders

## Qualifications

- 4–8+ years of experience in Systems Administration, IT Engineering, or similar roles
- Strong hands-on experience with:
- SaaS administration and ecosystem management
- API integrations and middleware platforms (Tray.io or similar)
- Atlassian tools (Jira, Confluence, Jira Service Management)
- ITSM platforms and workflows
- Experience with identity management (SSO, SAML, SCIM) and MDM solutions
- Proven experience supporting compliance frameworks (SOX, SOC 2, etc.)
- Experience implementing automation (scripting, workflows, or low-code platforms)
- Exposure to change management frameworks (ITIL or similar) is a plus
- Experience working with or implementing AI-driven tools is a strong plus

Employment is contingent upon the successful completion of a background check.

## Equal Employment Opportunity

Palmetto embraces diversity and is an Equal Employment Opportunity employer. Employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or any other status protected under federal, state, or local law.

To ensure a fair evaluation, we may use AI to assist in sorting applications, but all final decisions are made by our hiring team and no candidate dispositions are automated. We will keep your information on file for four years from the date of your application. For detailed information about how we handle your data and our use of AI, please review our full privacy policy.

For more about our Privacy Policy, visit: https://palmetto.com/privacy-policy

## About Palmetto Clean Technology

## Company Overview
- **One-liner**: Palmetto is a clean energy platform that makes it easy for homeowners to switch to solar, battery storage, HVAC upgrades, and other home electrification solutions while providing financing and energy management tools.
- **Entity Type**: Private (Series C - III) [cbinsights.com](https://www.cbinsights.com/company/palmetto-clean-technology)
- **Headquarters**: Charlotte, North Carolina, United States [cbinsights.com](https://www.cbinsights.com/company/palmetto-clean-technology)
- **Founded**: 2010 [cbinsights.com](https://www.cbinsights.com/company/palmetto-clean-technology)
- **Founders**: Not publicly available

## Core Business
- **Primary Industry**: Renewable energy, home electrification, clean technology
- **Target Customers**: Homeowners (B2C) and solar/energy installers (B2B partner network)
- **Mission Statement**: "Leading the world towards a clean energy future" and "making cleaner energy a no-brainer—easy to switch, easy to finance, easy to see the savings" [palmetto.com](https://palmetto.com/about)

## Products & Services
- **Palmetto Solar**: Full-service solar panel system design, installation, and financing for homeowners. [palmetto.com](https://palmetto.com/products/buy-solar)
- **Battery Storage**: Home battery solutions for energy backup and storage. [palmetto.com](https://palmetto.com/products/energy-storage)
- **HVAC Upgrades**: High-efficiency heating and cooling system replacements. [palmetto.com](https://palmetto.com/products/hvac)
- **Water Heater Upgrades**: Energy-efficient water heater installations.
- **Palmetto Home App**: Mobile app to monitor energy production, consumption, and manage clean energy usage. [cbinsights.com](https://www.cbinsights.com/company/palmetto-clean-technology)
- **Palmetto Marketplace**: Rewards program offering discounts on cutting-edge home products from premium partners. [palmetto.com](https://palmetto.com/)
- **Financing Options**: Flexible payment plans including loans, leases, and power purchase agreements (PPAs) to lower upfront costs.

## Market Standing
- **Valuation**: Not disclosed (total funding raised: $1.882B) [cbinsights.com](https://www.cbinsights.com/company/palmetto-clean-technology)
- **Key Metric**: Total Funding – $1.882B across multiple rounds; latest round was Series C - III ($7.18M raised ~9 months ago) [cbinsights.com](https://www.cbinsights.com/company/palmetto-clean-technology)
- **Notable Investors**: Truist, Morgan Stanley, The Rise Fund, Lerer Hippeau, ArcTern Ventures, and 17+ others [cbinsights.com](https://www.cbinsights.com/company/palmetto-clean-technology)
- **Growth Signals**: Over 97,000 homes powered for a full year*, 109k EV trips around the earth* equivalent in emissions saved, and 76k years of nonstop space heater use* offset. [palmetto.com](https://palmetto.com/about) Currently listing 29 open positions on Greenhouse. [greenhouse.io](http://job-boards.greenhouse.io/palmettocleantech)

## Competitive Advantages
- **One-stop shop** for home energy upgrades (solar, battery, HVAC, water heaters) with integrated financing and a digital platform.
- **Proprietary technology** for solar potential assessment, energy monitoring, and customer management.
- **Strong partner network** giving installers access to exclusive financing, prequalified demand, and long-term service contracts.
- **Mission-driven brand** built around simplicity, transparency, and environmental impact.

## Strategic Focus
- Accelerate mass adoption of clean energy by removing friction for homeowners (easy switching, financing, and management).
- Expand product offerings beyond solar into whole-home electrification (HVAC, heat pumps, batteries).
- Scale the partner network to drive installer growth and lock in long-term recurring revenue.
- Continue to build out the Palmetto Home app and intelligence platform (including applied AI) to improve customer experience and device performance. [greenhouse.io](http://job-boards.greenhouse.io/palmettocleantech)

## Why Work Here
- **Culture**: Values clarity, action, adaptability, inclusivity, and "customer first" mentality. Emphasis on collaboration, ownership, and making a real environmental impact. [palmetto.com](https://palmetto.com/careers)
- **Remote/Hybrid**: Some roles are fully remote (e.g., Senior Salesforce Product Manager, Capital Markets roles), while many engineering and leadership roles are based at the Charlotte HQ. [greenhouse.io](http://job-boards.greenhouse.io/palmettocleantech)
- **Benefits**: Comprehensive health coverage (medical, dental, vision), unlimited PTO (Responsible PTO), stock options, 401(k) with employer match (from day one), generous parental leave, pet insurance, professional development programs, and equity grants. [greenhouse.io](http://job-boards.greenhouse.io/palmettocleantech)
- **Perks**: Annual peer-nominated "Grahammy Awards" (named after the canine cofounder), team experiences in Charlotte, and a dog-friendly office. [palmetto.com](https://palmetto.com/careers)
- **Engineering Culture**: Focus on solving complex problems with space to innovate; roles include Senior Product Manager for Intelligence Platform/Applied AI, Software Development Engineer III, and VP of Technical Product Commercialization. [greenhouse.io](http://job-boards.greenhouse.io/palmettocleantech)

## Sources
1. [palmetto.com/about](https://palmetto.com/about)
2. [palmetto.com/careers](https://palmetto.com/careers)
3. [palmetto.com/products](https://palmetto.com/)
4. [greenhouse.io - Palmetto Clean Technology Jobs](http://job-boards.greenhouse.io/palmettocleantech)
5. [cbinsights.com - Palmetto Company Profile](https://www.cbinsights.com/company/palmetto-clean-technology)

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- [Corporate Counsel, Risk](https://feeny.ai/job/corporate-counsel-risk-palmetto-clean-technology-charlotte-3p7rv54q270z) — Charlotte, NC
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- [Portfolio Management Analyst](https://feeny.ai/job/portfolio-management-analyst-palmetto-clean-technology-charlotte-vwgv9v838pje) — Charlotte, NC / New York, NY
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- [Relationship Specialist (Southeast)](https://feeny.ai/job/relationship-specialist-southeast-palmetto-clean-technology-united-states-0rb5vt59gnre) — United States
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- [VP, Investor Relations](https://feeny.ai/job/vp-investor-relations-palmetto-clean-technology-new-york-89hnfcz7jc0m) — New York, NY
- [Capital Markets Associate, Structured Finance](https://feeny.ai/job/capital-markets-associate-structured-finance-palmetto-clean-technology-new-york-x2v83hstzn06) — New York, NY