---
title: 'Senior Systems Engineer at RFA'
canonical: 'https://feeny.ai/job/senior-systems-engineer-rfa-india-wp31m5kqgpm9'
type: 'job'
last_seen: '2026-09-09'
---

# Senior Systems Engineer at RFA

- **Company:** RFA
- **Location:** India
- **Work type:** remote
- **Posted:** 2026-05-18
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.lever.co/rfa-2/c8dc065c-c098-467d-97d4-b43eeab6e2c0

## Job description

This role provides 3rd level support to all RFA Clients and RFA systems. Support areas include all Client and RFA computer infrastructure. In addition, this role is responsible for organizing highly complex activities for IT development, project coordination, implementation, and maintenance of technology project initiatives.

## Responsibilities

- Support anti-spam, web-filtering, network perimeter defense appliances and remote access solutions
- Manage and support storage and virtualization platforms
- Act as an escalation point for matters concerning server infrastructure.
- Supporting Severs, Active Directory, Exchange, and handling all phases of migrations and upgrades.
- Coordinate any and all network related work with Network Engineering, telephony, provisioning or any other group that are involved in IT infrastructure.
- Facilitate the definition of service levels and customer requirements.
- Work with clients to determine their needs and assess solutions for improving delivery processes.
- Ability to provide updates and documentation as requested in the Project Plan as well as all closeout documents.
- Handle all infrastructure related questions for Client during duration of project.
- Work directly with vendors on third party server\software deployment.
- Work on new Project Plan design, and overhaul.
- Attend meetings and gather requirements relating to new projects such as onsite infrastructure deployment, relocations, cloud provisioning etc.
- Work closely with technical colleagues to develop Client solutions.

## Qualifications

- Bachelor’s degree or equivalent level of experience.
- Experience managing complex technical development projects involving integration of multiple systems.
- Good understanding of existing network programs and capabilities.
- Skilled in technical crisis management.
- Experience with scripting in PowerShell
- Experience with Citrix, terminal services
- 5-6 years of hands-on experience configuring and supporting Microsoft operating system based servers

Knowledge with:

- Microsoft Active Directory, DNS, Group Policy Administration
- Virtualization: Vmware
- Microsoft Exchange 2010, 2013, 2016 and Office 365
- MDM Solutions (Active Sync, MDM – MobileIron, Airwatch)
- Supporting various SAN arrays
- 1-2 years of hands on experience with Azure

## About RFA

## Company Overview
- **One-liner**: RFA is the first AI-native technology partner for finance, delivering managed IT, cybersecurity, cloud, and AI services to regulated industries, with deep specialization in alternative investments.
- **Entity Type**: Private (acquired by Titan in 2025; Titan backed by a $74M round led by General Catalyst)
- **Headquarters**: London, UK (global HQ) with major presence in New York, USA; offices across North America, Europe, and Asia-Pacific
- **Founded**: 1989
- **Founders**: Richard Fleischman (as Richard Fleischman & Associates)

## Core Business
- **Primary industries**: IT services, cybersecurity, managed cloud, and AI for financial services and other regulated industries
- **Target customers**: B2B – hedge funds, private equity firms, asset managers, and other regulated financial institutions
- **Mission/purpose**: To be the technology partner finance has trusted since 1989, delivering secure, AI-augmented operations for fast-moving, highly regulated organizations

## Products & Services
- **Managed AI**: Governed AI agents that augment human experts, built on the Titan platform, with automation, monitoring, and analytics embedded into IT operations.
- **Managed Cybersecurity**: 24/7 SOC, managed detection and response, and vCISO leadership – security is baseline for every service.
- **Managed IT Services**: End-user support, network solutions, and system management with proactive issue resolution.
- **Managed Cloud**: Azure, AWS, and Microsoft 365 managed as a single estate with resilience and cost control.
- **Compliance & Advisory**: Security leadership on tap, plus a control environment built to meet investor DDQ and regulatory exam requirements.
- **Development**: Data warehouses on Snowflake or Databricks, modelled in dbt, with reporting and applications on top.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (Titan’s $74M funding round valued the platform, but RFA’s standalone valuation is not available)
- **Key Metric**: Annual revenue of **$123.3M** (LinkedIn estimate); supports **$1.5T+ in client AUM** across **700+ financial firms**
- **Notable Investors/Partners**: General Catalyst (lead investor in Titan); Titan’s team includes engineers from Scale AI, Vanta, and Two Sigma
- **Growth Signals**: Acquired by Titan in 2025 (covered by Wall Street Journal); employee headcount of 203 (+5.2% YoY); global presence in 14 locations across 19 countries

## Competitive Advantages
- **AI-native MSP**: The Titan platform embeds governed AI agents into every service, differentiating from traditional MSPs.
- **Deep regulatory specialization**: Built specifically for capital markets and alternative investments – controls, documentation, and reporting meet investor DDQ and regulatory exam requirements.
- **Security-first foundation**: 24/7 SOC and vCISO leadership are included in every engagement, not added as an afterthought.
- **Global coverage with local compliance**: Offices in North America, EU, and Asia-Pacific ensure consistent service and regulatory adherence across jurisdictions.

## Strategic Focus
- Expanding the AI-native platform to further automate IT, security, and compliance for financial firms.
- Deepening specialization in alternative investments (hedge funds, private equity).
- Scaling the Titan platform to new regulated industries while maintaining security and governance at the core.

## Why Work Here
- **Culture**: Emphasis on internal promotions, continuous professional development, and long-standing team bonds.
- **Work model**: Hybrid and remote options available (some roles on-site in London, New York, India, etc.; global remote roles exist).
- **Notable perks**: Opportunity to work at the intersection of AI, cybersecurity, and finance; be part of a newly AI-native organization backed by top-tier VC (General Catalyst); access to a global team across 19 countries.
- **Engineering culture**: Augmented by the Titan platform – engineers work with AI agents, cloud infrastructure, and security systems in a regulated environment.

## Sources
1. [RFA Official Website](https://www.rfa.com/)
2. [RFA About Page](https://www.rfa.com/about-us)
3. [RFA Careers Page](https://www.rfa.com/careers)
4. [RFA Jobs on Lever](https://jobs.lever.co/rfa-2)
5. [RFA LinkedIn Profile](https://www.linkedin.com/company/rfa)

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