---
title: 'Senior Technical Account Manager at Breakmark'
canonical: 'https://feeny.ai/job/senior-technical-account-manager-breakmark-in-latin-xmq4sx7xnsyr'
type: 'job'
last_seen: '2026-09-11'
---

# Senior Technical Account Manager at Breakmark

- **Company:** Breakmark
- **Location:** IN Latin, United States
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-24
- **Last confirmed live:** 2026-09-11
- **Apply:** https://jobs.ashbyhq.com/breakmark/535d4df6-bd33-4952-bc18-fc25ea409ed6

## Job description

## About Us

The way people find information is being rewritten in real time. Answers now come from models, not endless blue links, and most organisations have no idea whether those models understand them, misrepresent them, or skip them entirely. We fix that. We turn memory into visibility for some of the most recognisable brands in the world. Backed by tier 1 investors, we are a small, technical team at the edge of a category whose playbook is still being written.

## About the Role

As our Senior Technical Account Manager for LATAM, you own the post-sale technical relationship across the region, end to end and in three languages. From onboarding through renewal, you are the person accountable for whether an enterprise customer adopts our platform, stays healthy, and grows. You run the relationship in Portuguese, Spanish and English. You read each account's technical and commercial health, catch risk before it becomes churn, and see the expansion moment before the customer asks for it. This is a technical AI product, so you get deep enough on how it works to advise credibly on architecture and implementation, and you hold your own with a technical team without hiding behind them. This is an own-and-advise seat in a small team, not a task-taker role. If you run accounts tightly, read them technically and commercially, and want to own a region's post-sale relationship, we want to hear from you.

## About You

- Trilingual to a client-facing standard: native or fluent Portuguese, fluent Spanish, native-level English. Non-negotiable — the role is cross-market and client-facing in all three.
- Experience in account management, customer success, or technical client-facing delivery in B2B SaaS, martech, or digital marketing/SEO — and you've owned accounts personally, not sat on the team that did.
- You already know GEO, SEO, LLMs, or AI-search concepts, and engage with how the technology actually works rather than staying at the surface.
- Self-directed, organised, comfortable in a technical environment, and comfortable deciding for yourself how the work gets done.

## What You'll Work On

- Onboarding and adoption — getting enterprise customers live, proving value early, embedding the platform into how they work.
- Account health — structured, frequent reviews to monitor usage, surface at-risk accounts, and step in early.
- Retention and expansion — owning renewals across LATAM and identifying the moment an account is ready to grow.
- Client relationship — carrying the account across Portuguese, Spanish and English as the customer's point of contact for anything complex.
- Product and platform fluency — getting deep on the product so you can advise on its technical advantage credibly.
- Customer voice — turning what you hear across the region into clear input for product and go-to-market.

## What You'll Bring

- Experience in the 1–10 (million ARR) startup growth phase — Seed → Series A → Series B equivalent.
- Trilingual fluency in Portuguese, Spanish and English, holding up in writing and on a call — not conversational only.
- 7+ years enterprise Customer Success / Technical Account Management experience, with accounts owned end to end.
- Prior knowledge of GEO, SEO, LLMs, or AI-search.
- Comfort in a technical environment: you follow technical discussions and grasp product mechanics quickly.
- A self-directed, own-and-advise operating style, comfortable with ambiguity in a high-agency team.

## Nice to Have

- Working knowledge of the Brazilian market: clients, buying behaviour, and the media/source landscape.
- Experience with a modern CRM (HubSpot) and client-comms tooling.
- Background managing and delivering to enterprise clients.

## About Breakmark

## Company Overview
- **One-liner**: Breakmark is a People Architecture firm that partners with fast-growing startups to design scalable HR strategy, global hiring infrastructure, and talent acquisition processes.
- **Entity Type**: Private (bootstrapped, no funding rounds disclosed)
- **Headquarters**: New York, United States (with team presence in Argentina, Spain, and Ecuador)
- **Founded**: 2025
- **Founders**: Angie Udry (Founder & CEO)

## Core Business
- **Primary industry/industries**: Human Resources Services, HR Technology & Advisory
- **Target customers**: B2B; early-stage to mid-growth startups and scaleups (primarily in technology, fintech, AI, SaaS, and marketplace sectors)
- **Mission or purpose statement**: To help companies build the people systems they need to scale — from first hire to global expansion.

## Products & Services
- **Fractional CHRO / HR Strategy & Advisory**: Senior-level HR thinking (organizational design, compensation frameworks, culture definition, performance management) delivered on a fractional basis.
- **Employer of Record (EOR)**: Allows startups to hire employees internationally without setting up a legal entity; handles payroll, taxes, benefits, and compliance.
- **Contractor of Record (COR)**: Compliant engagement of independent contractors across any jurisdiction, including contracts, payments, and risk mitigation.
- **Talent Acquisition (RPO & Executive Search)**: Full-cycle recruitment, sourcing strategy, executive headhunting, interview frameworks, and offer management for technical and leadership roles.
- **HR Compliance & Policy**: Labor law audits, policy design, and ongoing regulatory protection across jurisdictions.
- **People Operations**: Day-to-day HR support – onboarding, performance management, employee experience.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private, no reported funding)
- **Key Metric**: Total funding — none public; estimated employee headcount of 4 (per LinkedIn)
- **Notable Investors/Partners**: Not disclosed; clients are high-growth startups across LatAm, Europe, US, APAC, and MENA
- **Growth Signals**: LinkedIn following of 6,276 (as of mid-2026); monthly employee growth of +25%; active job postings for roles such as Talent Acquisition Consultant, CEO Office Associate, Engineering Manager, and Financial Controller

## Competitive Advantages
- **Startup-Native**: Built specifically for companies that are still figuring things out and moving fast, unlike traditional HR firms serving large enterprises.
- **Senior-Level Expertise**: Clients work directly with experienced HR professionals (no junior consultants) who have built people programs at high-growth companies.
- **Global Reach with Compliance**: EOR and COR services eliminate legal and administrative barriers to hiring globally, with fast setup (days, not weeks) and full misclassification risk protection.
- **People-First Philosophy**: Recommendations grounded in what is genuinely best for the team, not cookie-cutter solutions.
- **Agile & Scalable**: Adapts as fast as the startup pivots or scales headcount, offering flexible engagement models from fractional CHRO to full RPO.

## Strategic Focus
- **Current priorities**: Expanding global EOR/COR capabilities; deepening talent acquisition offerings for technical and leadership roles; building a remote-first team across the Americas and Europe to serve a diverse international clientele.
- **Direction for growth**: Scaling the People Architecture model to become the go-to HR partner for startups moving from first hire to hundreds of employees, with a particular focus on cross-border expansion.

## Why Work Here
- **Culture highlights**: Collaborative, entrepreneurial, and high-performance culture; opportunity to work directly with founders and executive teams of fast-growing startups.
- **Remote/hybrid/office policy**: Fully remote work environment (as stated in job postings for Talent Acquisition Consultant).
- **Notable perks or engineering culture**: Exposure to some of the fastest-growing startups globally; international and diverse client portfolio; significant professional growth and development opportunities; a chance to shape the people foundations of emerging tech companies.

## Sources
1. [breakmarkhr.com](https://www.breakmarkhr.com/) – Company services, team, and value proposition.
2. [linkedin.com](https://www.linkedin.com/company/breakmarkhr) – Company details, employee count, growth, and recent updates.
3. [tealhq.com](https://www.tealhq.com/job/talent-acquisition-consultant_7ea1a74581f12858fc3a18fcc6b03244a91dc) – Job posting with benefits and role description.
4. [linkedin.com](https://linkedin.com/in/angieudry) – Founder profile and background.
5. [jobs.ashbyhq.com](https://jobs.ashbyhq.com/breakmark) – Active job postings.

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