---
title: 'Senior Technical Account Manager (Penetration Testing) at Synack'
canonical: 'https://feeny.ai/job/senior-technical-account-manager-penetration-testing-synack-in-the-gevh7e0e7yv6'
type: 'job'
last_seen: '2026-10-30'
---

# Senior Technical Account Manager (Penetration Testing) at Synack

- **Company:** Synack
- **Location:** IN the, United States
- **Work type:** remote
- **Posted:** 2026-10-21
- **Last confirmed live:** 2026-10-30
- **Apply:** https://job-boards.greenhouse.io/synack/jobs/8302514

## Job description

NetSPI+Synack is a leader in offensive security, combining elite human expertise with agentic AI to help organizations identify, validate, prioritize, and remediate exploitable risk across their entire attack surface. Its platform delivers expert-validated testing in depth, continuously, or on demand, from pre-production code to live production environments, so security teams can separate vulnerability noise from real risk, including the growing threat of AI-driven attacks. With global reach and more than 13 million hours of real-world offensive testing experience, NetSPI+Synack serves many of the world's largest enterprises and government organizations with one ambition: nothing left to exploit.

We are looking for individuals with a collaborative, innovative, and customer-first mindset to join our team. Learn more about our award-winning workplace culture and get to know our A-Team at [www.netspi.com/careers](http://www.netspi.com/careers) and [www.synack.com/careers](http://www.synack.com/careers).

The Senior Technical Account Manager (TAM) serves as a technical advisor and advocate, helping our customers achieve maximum value from our product and services.

You will have a deep understanding of penetration testing attack surfaces and a knack for developing unique solutions that align to customer goals. Your technical knowledge and client-focused approach enable you to scope and monitor penetration tests executed by our Synack Red Team (SRT). The Senior TAM partners with customers to ensure health and quality of engagements, as well as identify and articulate how our solutions can enhance their overall strategic security testing goals.

The ideal candidate will have experience in the cyber security industry, a consultative approach to working with customer stakeholders and a passion for customer advocacy.  Sounds interesting? Keep reading...

Please note: We can only hire U.S. citizens for this position due to Federal Government contract requirements.

Here’s what you'll do

- Develop the scope and rules of engagement of penetration tests, and direct researchers to effective testing
- Use your consultative communication skills to gather requirements, understand customer needs, and influence internal/external stakeholders
- Partner with internal teams to determine, develop, and analyze the client’s assets, such as:
- Their digital attack surface and value at risk
- Their existing vulnerability programs, tools, and methods
- Their security program, including requirements and goals
- Work independently and provide technical product expertise to build the appropriate solution for the client’s needs
- Provide technical SME expertise to internal stakeholders and the client on their strategic goals and testing requirements
- Proactively review assessment health to provide technical findings, vulnerability details, and insights to improve overall test quality/outcomes and mitigate risk
- Assist customers in managing and optimizing their long-term pentesting programs, ensuring continuous security improvement and adaptability
- Collaborate with the account and CSM teams to address any areas of concern or opportunities to expand to retain and grow client accounts
- Collect and act on feedback from clients to continuously improve engagement and service offering
- Responsibility for any technical escalations that may arise during the engagement

Here’s what you’ll need

- At least 5-7 years of technical account management, technical project management, and/or customer success experience in the Cyber Security Industry or Technology Industry
- Experience with vulnerability discovery management, risk management frameworks and associated business workflows, and remediation
- Experience with scripting languages (e.g. Python, Bash, Basic SQL) and developing scripted solutions to problems
- A knack for explaining technical concepts to a non-technical audience
- Relevant industry certifications in cybersecurity and/or security management such as, Security+, CISSP, CISA
- Excellent time management, multi-tasking, and prioritization skills as well as the ability to manage multiple concurrent projects
- Customer-centric mindset with a focus on delivering value
- Proactive and solution-oriented approach to addressing client challenges
- Ability to think strategically and provide innovative solutions
- Excellent verbal and written communication skills
- Candidates must be US citizens

Ready to join us?

Synack is committed to embracing diversity. Our people are our strength.  Each addition to our team is an opportunity to grow and diversify our ideas, experiences, and viewpoints. Synack strives to be inclusive of all people.

As a candidate, Synack cares about your privacy. Please view our candidate privacy policy [here](https://www.synack.com/candidate-privacy-notice/).

This position has responsibility to ensure Synack’s security and privacy posture is maintained.

$110,000 - $140,000 a year.

The range listed represents a reasonable estimate of the on target earnings for this role based on national salary averages. Salary offered to a successful candidate is determined by a combination of factors including location, level, relevant experience, role related education and skills. The compensation package for this position may also include equity and benefits.

For more details about our benefits, please see [here](https://synack.mybenefits.life). Then for the Employer code, enter: synack

## About Synack

## Company Overview
- **One-liner**: Synack provides an AI-powered Penetration Testing as a Service (PTaaS) platform that fuses intelligent AI agents with a vetted community of human security researchers to deliver continuous, high-fidelity security validation.
- **Entity Type**: Private (Series D)
- **Headquarters**: Redwood City, California, United States
- **Founded**: 2013
- **Founders**: Jay Kaplan (CEO and Co-founder)

## Core Business
- **Primary industry**: Computer and Network Security / Cybersecurity
- **Target customers**: B2B, Enterprise, specifically security teams managing complex attack surfaces in global financial systems, U.S. Department of Defense, and other critical infrastructure sectors.
- **Mission or purpose statement**: To make the world more secure by leveraging global security talent coupled with advanced technology to help enterprises discover security vulnerabilities before they become business problems.

## Products & Services
- **Synack Platform (PTaaS)**: A platform that combines the speed and scale of intelligent AI agents with the judgment of vetted human testers. It delivers continuous, high-fidelity assessments that go beyond automated scans, covering web applications, APIs, cloud environments (AWS, Azure, GCP), and hosts.
- **Attack Surface Management**: Continuously discovers, fingerprints, and prioritizes internet-facing assets for immediate testing.
- **AI Pentesting**: Automated pentesting launched in days, using both human and AI agents to filter out 99.98% of noise, delivering only verified, real vulnerabilities.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (Private company).
- **Key Metric**: Total Funding of **$107.6M** across 7 rounds. Annual Revenue estimated at **$37.0M**.
- **Notable Investors/Partners**: Backed by top-tier venture capital firms including **Kleiner Perkins Caufield & Byers**, **Microsoft (M12 - Microsoft's Venture Fund)**, and **Google Ventures**. Other investors include Icon Ventures and Notable Capital.
- **Growth Signals**: Enables nearly 10 million hours of expert testing. Protects U.S. Department of Defense networks. Headcount of 192 employees (+0.4% YoY). Operates in 24 countries. Named "Fast" in flexibility, value, and scalability compared to other PTaaS vendors.

## Competitive Advantages
- **Human + AI Fusion**: Unique model combining the speed of AI agents with the intuition and creativity of highly vetted human security researchers (the Synack Red Team) to find logic flaws, chained exploits, and subtle vulnerabilities that automated tools miss.
- **Noise Reduction**: Filters out 99.98% of false positives, delivering only verified, exploitable vulnerabilities.
- **Elite Talent Pool**: Access to at least 35 highly qualified penetration testers per engagement, drawn from a global community of vetted security researchers.
- **Military-Grade Origin**: Founded by former NSA cybersecurity operators, bringing military-grade discipline and adversarial thinking to enterprise security.
- **Proven Track Record**: 47% faster vulnerability remediation, 32% lower pentesting costs, and 22 days saved per pentest.

## Strategic Focus
- **Continuous Security Validation**: Moving away from periodic testing to a continuous, always-on model.
- **AI Innovation**: Deepening the integration of agentic AI to enhance the speed and scale of testing.
- **Expanding Attack Surface Coverage**: Continuously discovering and testing new assets across cloud, API, and ephemeral environments.
- **Protecting Critical Infrastructure**: Deep focus on securing global financial systems, defense networks, and other sensitive sectors.

## Why Work Here
- **Culture**: Fast-paced, global company with a culture of inclusion, innovation, and interconnectedness. Core values include innovation, respect, trust, transparency, and a passion for the mission.
- **Work Model**: Remote in the US. Most roles listed are remote-first.
- **Benefits**: Competitive compensation packages, comprehensive medical/dental/vision coverage (US), generous paid parental leave, and ample holidays and time off ("work hard to play hard").
- **Engineering Culture**: Focus on solving big problems with tenacity and innovation. Teams are empowered to take on tough challenges. R&D roles include Senior Software Engineer, AI; Director, Software Engineering, AI; and DevOps Engineer.
- **Team**: Diverse workforce with employees across 24 countries. Technical roles make up the largest department (26%). Notable talent sources include Bugcrowd, HackerOne, and FireEye.

## Sources
1. [synack.com](https://www.synack.com/)
2. [synack.com - About](https://www.synack.com/about/)
3. [synack.com - Careers](https://www.synack.com/careers/)
4. [LinkedIn - Synack](https://www.linkedin.com/company/synack-inc-)
5. [Greenhouse - Synack Jobs](http://job-boards.greenhouse.io/synack)

## Other roles at Synack

- [Sales Director, Defense Industrial Base (DIB)](https://feeny.ai/job/sales-director-defense-industrial-base-dib-synack-washington-p4fx5ya4z4hd) — Washington, DC
- [Graduate Software Engineer](https://feeny.ai/job/graduate-software-engineer-synack-in-the-8waszyhv4k9r) — IN the, United Kingdom
- [Manager, Information Security](https://feeny.ai/job/manager-information-security-synack-in-the-zghcaztj17f1) — IN the, United States
- [Product Manager, AI](https://feeny.ai/job/product-manager-ai-synack-in-the-8chtcex5v6h9) — IN the, United States
- [Senior SDET](https://feeny.ai/job/senior-sdet-synack-in-the-52dw5wda21s3) — IN the, United States
- [Software Engineer, AI (Level determined by experience)](https://feeny.ai/job/software-engineer-ai-level-determined-by-experience-synack-in-the-wrcrvswth2mc) — IN the, United Kingdom
- [Software Engineer - AI (Level determined by experience)](https://feeny.ai/job/software-engineer-ai-level-determined-by-experience-synack-in-the-09x8527gsr2v) — IN the, United States