--- title: 'Senior Technical Consultant at Bloomreach' canonical: 'https://feeny.ai/job/senior-technical-consultant-bloomreach-united-states-gxwrnnykrnxk' type: 'job' last_seen: '2026-09-09' --- # Senior Technical Consultant at Bloomreach - **Company:** Bloomreach - **Location:** United States - **Posted:** 2025-07-02 - **Last confirmed live:** 2026-09-09 - **Apply:** https://job-boards.greenhouse.io/bloomreach/jobs/7030216 ## Job description Bloomreach is building the world’s premier agentic platform for personalization.We’re revolutionizing how businesses connect with their customers, building and deploying AI agents to personalize the entire customer journey. - We're taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. - We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. - We're designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. And we're building all of that on the intelligence of a single AI engine — Loomi — so that personalization isn't only autonomous…it's also consistent.From retail to financial services, hospitality to gaming, businesses use Bloomreach to drive higher growth and lasting loyalty. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora. About the Role: As our products continue to evolve and our customer base grows, we are seeking an experienced Senior Technical Consultant who can lead the technical implementation of our Bloomreach Marketing and Search platforms ensuring customer success and delivering value from day one. This role combines the jobs of a technical engineering lead and a consultant. Our Technical Consultants work with both internal and customer teams to guide the technical integrations process, assist with technical problem solving, help manage and prioritize technical issues, assess business risks, and consult on best practices. A strong customer orientation, exceptional collaboration skills, and a solid technical background are key elements for success in this role. What you'll do: - Effectively communicate project requirements with a diverse group of roles within our customer's organization - Consulting customers on data architecture, data mapping best practices and recommendations, and leading technical calls as needed - Lead the technical integration of our products using web technologies such as Javascript, HTML, CSS, and SQL - Help identify, troubleshoot, and address technical risks and issues with web service integrations, from web and mobile front­end issues to back­end performance optimizations - Quickly develop a deep understanding of our products and how they can be leveraged to meet customer requirements - Use Bloomreach tools and dashboards to demonstrate features to Customers and to provide high level overviews of functionalities available - Building out simple marketing automation scenarios in support of Customer use cases, including scenarios to support email warmups - Helping our Business Consultants set up more advanced Marketing functionalities (connecting databases, internal apps, setting up web layers, dynamic content personalization, targeted campaigns, etc.) - Validate functional discovery, scope, and solution design decisions for product integrations - Develop repeatable and scalable processes to improve project quality - Work with internal Support teams to resolve account issues on an as needed basis What you'll bring: - 5+ years of experience in service delivery, with strong leadership, organization, communication, and consulting skills - Being detail ­oriented, with strong technical problem ­solving and debugging skills - BS in Information Systems/Computer Science, or equivalent degree - Experience with data imports, data transformations, and data transfers (API, SFTP) is required - Frontend coding experience (Javascript – jQuery, HTML, CSS) ideally for a web-based SaaS platform, is required. Backend coding experience (node.js, Python, SQL, BigQuery) is an asset - Experience with Tag managers such Google Tag Manager and Tralium is seen as a benefit - Experience with either an omnichannel marketing automation and/or CDP platform (Salesforce Marketing Cloud, Adobe Marketing Cloud, Emarsys, Braze, Klaviyo) or a search platform such as Endeca, Solr, Elasticsearch is strongly desired - Familiarity with commerce platforms (Shopify, Salesforce Commerce Cloud) is desired but not essential - Experience with building out marketing automation use cases and supporting email warmups is desired but not essential Excited? Join us and transform the future of commerce experiences. The base salary range for this position is $100,000-$130,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above. Regional benefits: - Health care including medical, dental, and vision insurance - 401k plan with employer contribution ## #LI-AB1 More things you'll like about Bloomreach: Culture: - A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility. We are interested in results from day one. - We have defined our [5 values](https://www.bloomreach.com/en/careers?utm_source=Job-Description-Footer&utm_medium=Job-Description&utm_content=Hyperlink-1) and the 10 underlying key behaviors that we strongly believe in. We can only succeed if everyone lives these behaviors day to day. We've embedded them in our processes like recruitment, onboarding, feedback, personal development, performance review and internal communication. - We believe in flexible working hours to accommodate your working style. - We work virtual-first with several Bloomreach Hubs available across three continents. - We organize company events to experience the global spirit of the company and get excited about what's ahead. - We encourage and support our employees to engage in volunteering activities - every Bloomreacher can take 5 paid days off to volunteer*. - The [Bloomreach Glassdoor page](https://www.glassdoor.com/Overview/Working-at-Bloomreach-EI_IE442167.11,21.htm) elaborates on our stellar 4.7/5 rating. The [Bloomreach Comparably page](https://www.comparably.com/companies/bloomreach) Culture score is even higher at 4.9/5 Personal Development: - We have a People Development Program - participating in personal development workshops on various topics run by experts from inside the company. We are continuously developing & updating competency maps for select functions. - Our resident communication coach [Ivo Večeřa](https://www.linkedin.com/in/ivo-ve%C4%8De%C5%99a-2a94291/) is available to help navigate work-related communications & decision-making challenges.* - Our managers are strongly encouraged to participate in the Leader Development Program to develop in the areas we consider essential for any leader. The program includes regular comprehensive feedback, consultations with a coach and follow-up check-ins. - Bloomreachers utilize the $1,500 professional education budget on an annual basis to purchase education products (books, courses, certifications, etc.)* Well-being: - The Employee Assistance Program -- with counselors -- is available for non-work-related challenges.* - Subscription to Calm - sleep and meditation app.* - We organize ‘DisConnect’ days where Bloomreachers globally enjoy one additional day off each quarter, allowing us to unwind together and focus on activities away from the screen with our loved ones. - We facilitate sports, yoga, and meditation opportunities for each other. - Extended parental leave up to 26 calendar weeks for Primary Caregivers.* Compensation: - Restricted Stock Units or Stock Options are granted depending on a team member’s role, seniority, and location.* - Everyone gets to participate in the company's success through the company performance bonus.* - We offer an employee referral bonus of up to $3,000! - We reward & celebrate work anniversaries -- Bloomversaries!* (*Subject to employment type. Interns are exempt from marked benefits, usually for the first 6 months.) Excited? Join us and transform the future of commerce experiences! If this position doesn't suit you, but you know someone who might be a great fit, share it - we will be very grateful! Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of employees of Bloomreach are considered property of Bloomreach and are not subject to payment of agency fees. #LI-Remote ## About Bloomreach ## Company Overview - **One-liner**: Bloomreach is the world’s #1 Commerce Experience Cloud, providing an AI-powered platform that unifies search, content, personalization, customer data, and conversational shopping to drive magical and measurable ecommerce experiences. - **Entity Type**: Private (valued at $2.2 billion as of 2024, with $325M+ in total funding from investors including Goldman Sachs Asset Management and Sixth Street Growth) - **Headquarters**: Not publicly available (remote-first company with offices in the US, Europe, India, and other global locations) - **Founded**: 2009 - **Founders**: Raj De Datta and Ashutosh Garg ## Core Business - **Primary industry**: Ecommerce software / Digital Commerce Experience Cloud - **Target customers**: B2B – primarily enterprise and mid-market brands (1,400+ global brands), with strong focus on retailers, DTC brands, and B2B commerce companies - **Mission**: “Our mission is to drive magical and measurable experiences for people and businesses.” ## Products & Services - **Bloomreach Discovery**: AI-driven site search and merchandising product that delivers relevant results across search, facet navigation, and product recommendations, powered by machine learning. - **Bloomreach Engagement (formerly Exponea)**: Customer Data and Experience Platform (CDXP) that unifies real-time customer and product data to power personalized campaigns across email, web, mobile, and ads. - **Bloomreach Content (formerly Hippo)**: Web content management system (CMS) integrated with the commerce platform, enabling marketers to create and manage content alongside search and personalization. - **Bloomreach Clarity**: AI-powered conversational shopping product that lets customers interact naturally via chat or voice to find products and complete purchases. - **Radiance Commerce** (acquired): Conversational AI technology integrated into the platform. ## Market Standing - **Valuation**: $2.2 billion (as of 2024, following a $175M funding round) [bloomreach.com] - **Key Metric**: Annual Recurring Revenue (ARR) surpassed $150 million at the end of 2022 [bloomreach.com] - **Total Funding**: Over $325 million (at least $150M from Sixth Street Growth in 2021, plus $175M led by Goldman Sachs Asset Management in 2024) - **Notable Investors/Partners**: Goldman Sachs Asset Management, Sixth Street Growth; technology partnerships with Google Cloud Vertex AI and NVIDIA (announced 2024) - **Growth Signals**: - Powers the equivalent of 25% of all ecommerce experiences in the US and UK - Handles 250 million searches daily and executes 100,000 email campaigns each day - Serves 1,400+ global brands - 900+ employees globally (as of 2024) - Multiples of valuation growth within one year (to $2.2B) - Acquisitions of Exponea, Hippo, and Radiance Commerce expanded product portfolio ## Competitive Advantages - **Unified platform**: Combines search, content, CDP, and personalization on one AI-native stack – a rare combination in the ecommerce space. - **Scale & reach**: The platform processes massive volumes of commerce data (250M searches/day, 25% of US/UK ecommerce) providing strong data network effects. - **AI/ML patents**: Proprietary AI/ML technology patented over the years, differentiating from legacy point solutions. - **Deep integrations**: Partnerships with Google Cloud and NVIDIA bring cutting-edge infrastructure and AI capabilities. - **Open-source roots**: Through the Hippo acquisition, Bloomreach has a strong content management foundation with an open-source pedigree. ## Strategic Focus - **AI-first innovation**: Continued investment in generative AI and conversational commerce (Clarity product) to transform shopping experiences. - **Platform breadth**: Deepening cross-product integration to offer the “Commerce Experience Cloud” as a single solution, reducing vendor sprawl for customers. - **Global expansion**: Growing presence in APAC (senior roles in India, Australia) and EMEA. - **Ecosystem partnerships**: Leveraging the Google Cloud and NVIDIA partnerships to accelerate AI capabilities and reach new enterprise customers. ## Why Work Here - **Remote-first culture**: Bloomreach explicitly states “productive work can take place anywhere” and offers flexibility to work fully remote or from one of its global offices [bloomreach.com/careers]. - **Ownership & compensation**: All employees receive stock equity grants (OWNership mindset) and participate in a semi-annual company performance bonus [bloomreach.com/careers]. - **Career development**: Leadership development program for managers, annual education budget (books, courses, certifications), and a resident coach for personal/professional challenges [bloomreach.com/careers]. - **Work-life balance**: Quarterly “DisConnect Days” where the entire company shuts down to recharge [bloomreach.com/careers]. - **Culture values**: “Own,” “Think,” “We,” “No Drama,” “Truth” – emphasizing ownership, cross-functional collaboration, transparency, and a growth mindset [bloomreach.com/careers]. - **Engineering culture**: Engineers are described as “the backbone of our product” and the company hires for potential and passion, not just skills. Teams are organized around product pillars (discovery, content, engagement) and support functions [bloomreach.com/careers]. ## Sources 1. [bloomreach.com/careers](https://www.bloomreach.com/en/careers) 2. [bloomreach.com](https://www.bloomreach.com/en) 3. [bloomreach.com/about-us](https://www.bloomreach.com/en/about-us) 4. [bloomreach.com/leadership-team](https://www.bloomreach.com/en/about-us/leadership-team) 5. 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