--- title: 'Senior Technical Consultant at Workato' canonical: 'https://feeny.ai/job/senior-technical-consultant-workato-mexico-city-cdmx-5k2cg7pmmtkb' type: 'job' last_seen: '2026-09-05' --- # Senior Technical Consultant at Workato - **Company:** Workato - **Location:** Mexico City Cdmx, Mexico - **Posted:** 2026-08-04 - **Last confirmed live:** 2026-09-05 - **Apply:** https://www.workato.com/careers?gh_jid=8659503002#open-roles ## Job description ## About Workato Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit [workato.com](https://www.workato.com/). Why join us? Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company. But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment [along with a multitude of benefits](http://www.workato.com/careers) they can enjoy inside and outside of their work lives. If this sounds right up your alley, please submit an application. We look forward to getting to know you! Also, feel free to check out why: - [Business Insider](https://www.businessinsider.com/47-enterprise-startups-to-bet-your-career-on-in-2020-2019-12) named us an “enterprise startup to bet your career on” - [Forbes’ Cloud 100](https://www.forbes.com/cloud100/#a57477b5f941) recognized us as one of the top 100 private cloud companies in the world - [Deloitte Tech Fast 500](https://www2.deloitte.com/us/en/pages/technology-media-and-telecommunications/articles/fast500-winners.html) ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America - [Quartz](https://qz.com/work/2053446/the-best-companies-for-working-from-home/) ranked us the #1 best company for remote workers ## Responsibilities We are looking for an exceptional Sr. Technical Consultant (Post Sales) to join our growing team. In this role, you will assist customers in adopting the Workato platform for integration and automation from both business and technical perspectives. You will be defining and driving best practices working with customer business and technical stakeholders. You will help Workato extend the functionality of our product and continuously improve our engagement best practices. In this role, you will also be responsible to: - Onboarding new customers onto Workato’s platform by providing technical consulting, guidance, and enablement to customers to achieve value quickly - Engaging with customers to gather integration and automation requirements and leading the solution design process jointly with customers - Sharing best practices from a business and technical perspective, related to deployment models and governance structures - Working closely with Product and Engineering to review customer requirements and feedback, and identify opportunities for Workato platform enhancements, while managing customer expectations - Becoming a Workato evangelist with the ability to demonstrate how Workato can drive business automation in both direct deployments and embedded solutions across a broad set of industries - Becoming a trusted customer advisor and a customer advocate within Workato - Participating in and conducting post-onboarding deployment health checks and guidance on integration and process optimizations - Contributing to the growth of our technical consulting team by creating or enhancing content such as presentations, demos, best practices, architecture patterns, and online courses for use by both customers and enabling our extended team - Prioritizing and delivering an outstanding customer service experience to Workato customers - Manage multiple priorities and projects simultaneously, as well as any other duties that may be assigned from time to time ## Requirements ## Qualifications / Experience / Technical Skills - 5+ years of hands-on experience in solutions and implementation consulting - Knowledge and understanding of integrations and system design principles - Good understanding of technology and industry trends, especially in the app integration space - Demonstrated implementation of quality integration solutions by applying best practices - Demonstrated good understanding of on-premise infrastructure & cloud-based deployments, configurations along with monitoring & management - Demonstrated understanding of the SDLC & end-to-end experience in developing, supporting & troubleshooting integrations - Demonstrated ability to create quality technical documentation - Experience working with at least one (1) Integration Platforms such as Workato, Tray, TIBCO, Dell Boomi, MuleSoft, WebMethods, Oracle Integration Suite - Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / SAP is a plus - Experience with web development frameworks and knowledge of JS frontend and backend is a plus - Experience with OEM or embedded SaaS solutions is a plus - Experience embedding third-party integrations or iFrames into web app is a plus Soft Skills / Personal Characteristics - Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact - Critical thinking, and analytical skills with an entrepreneurial and proactive mindset - Ability to effectively prioritize tasks and manage time, even under high-pressure situations - Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience - Fast learner who can independently conduct extensive research and quickly synthesize ideas, information, and options - Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge ## #LI-NJ1 (REQ ID: 2921) ## #LI-NJ1 ## About Workato ## Company Overview - **One-liner**: Workato is an enterprise orchestration platform that provides an Integration Platform as a Service (iPaaS) and an Enterprise Model Context Protocol (MCP) to make AI agents secure, scalable, and accurate. - **Entity Type**: Private (Series E; total funding $525M) - **Headquarters**: Palo Alto, California, United States - **Founded**: 2013 - **Founders**: Vijay Tella (CEO & Co-Founder) ## Core Business - **Primary industry**: Enterprise automation, integration platform as a service (iPaaS), AI agent orchestration - **Target customers**: B2B, Enterprise (Fortune 500 companies, SMBs), IT, operations, HR, sales, marketing, finance, and product teams - **Mission or purpose statement**: “To help enterprises realize the true potential of agents by bringing them from the edge of your business to the core.” [workato.com](https://www.workato.com/) ## Products & Services - **Workato Enterprise MCP**: A platform purpose-built for agentic AI, offering predictable, scalable, and secure orchestration of AI agents across enterprise systems. [workato.com](https://www.workato.com/) - **Workato GO**: A new AI super app that allows users to search, act, and orchestrate across the enterprise. [workato.com](https://www.workato.com/) / [linkedin.com](https://www.linkedin.com/company/workato) - **iPaaS (Integration Platform as a Service)**: The core product that connects applications, data sources, and processes, enabling end-to-end automation for functions such as HR, sales, marketing, finance, support, and product. [workato.com](https://www.workato.com/about_us) ## Market Standing - **Valuation**: Not publicly disclosed (private company) - **Key Metrics**: Annual Revenue ~$150M (latest estimate); Total Funding $525M (Series D & E, plus earlier rounds). [linkedin.com](https://www.linkedin.com/company/workato) - **Notable Investors/Partners**: Battery Ventures (led Series E), Altimeter Capital, Insight Partners (led Series D), Storm Ventures, Digital Industry Singapore. [linkedin.com](https://www.linkedin.com/company/workato) - **Growth Signals**: Trusted by more than 50% of the Fortune 500; 1,087 employees with +3.1% monthly headcount growth; active job postings increasing +22.9% month-over-month; launched Workato GO in June 2025; acquired DeepConverse in March 2025. [linkedin.com](https://www.linkedin.com/company/workato) / [workato.com](https://www.workato.com/) ## Competitive Advantages - **#1 iPaaS** per Gartner (2026) and recognized as a leader in enterprise integration. [workato.com](https://www.workato.com/) - **Enterprise MCP** for AI agents, providing a dedicated orchestration layer that makes agents predictable, secure, and scalable – a unique moat in the agentic AI space. - **Deep ecosystem**: Over 50% of Fortune 500 companies use Workato, indicating strong network effects and enterprise trust. - **Embedded integration capabilities**: Allows companies to embed Workato’s automation into their own products (embed offering). ## Strategic Focus - **Agentic AI orchestration**: Positioning as the “trusted orchestration layer for AI agents” with the Enterprise MCP platform. - **Expansion of AI super app (Workato GO)**: Combining search, action, and orchestration into a single interface for enterprise users. - **International growth**: Presence in 39 countries, with offices in Palo Alto, San Francisco, Singapore, India, Netherlands, and others. Continued hiring in sales, engineering, and customer success globally. - **Product innovation**: Investing in AI products (Chief of AI Products role), search/retrieval engineering, and Rust development for performance. ## Why Work Here - **Culture**: Values include “Act Customer-First”, “Get S#*t Done”, “Raise Our Game”. Emphasis on balance between productivity and wellness. [workato.com/careers](https://www.workato.com/careers) - **Flexible Working**: Flexible working arrangements, dedicated wellness and recreation time, virtual game nights, fitness sessions. [workato.com/careers](https://www.workato.com/careers) - **Professional Development**: Training programs, budgets for upskilling, support for individual career ambitions. [workato.com/careers](https://www.workato.com/careers) - **Benefits**: Health insurance, Employee Assistance Programme (EAP), referral bonuses, stock options. [workato.com/careers](https://www.workato.com/careers) - **Engineering Culture**: Strong technical roles (Senior Rust Developer, Senior Software Engineer in Search/Retrieval, AI product roles). Average employer rating 4.0/5.0 (423 reviews) with culture rated 3.8, compensation 3.8, career growth 3.6. [linkedin.com](https://www.linkedin.com/company/workato) - **Global Presence**: Offices in Palo Alto (HQ), San Francisco, Singapore, India, Netherlands, and more – hybrid/remote options available. [workato.com/about_us](https://www.workato.com/about_us) ## Sources 1. [workato.com - About Us](https://www.workato.com/about_us) 2. [workato.com - Careers](https://www.workato.com/careers) 3. [workato.com - Homepage](https://www.workato.com/) 4. [linkedin.com - Company Page](https://www.linkedin.com/company/workato) 5. 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