--- title: 'Senior Technical Enablement Manager at Achievers' canonical: 'https://feeny.ai/job/senior-technical-enablement-manager-achievers-toronto-3erbs5yf3479' type: 'job' last_seen: '2026-09-26' --- # Senior Technical Enablement Manager at Achievers - **Company:** Achievers - **Location:** Toronto, Canada - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-09-25 - **Last confirmed live:** 2026-09-26 - **Apply:** https://jobs.lever.co/achievers/873f4199-9494-4671-af61-45130b957dcc ## Job description As a Senior Technical Enablement Manager, you will design and scale enablement programs that elevate technical capability across our solutions consultants, sales, and post-sales teams. You'll build on-ramp and continuous learning experiences, create technical playbooks and certifications, and partner with Product, Engineering, and GTM to ensure field teams can confidently position, design, and deliver Achievers solutions to both mid-market and enterprise customers. This role is critical to field productivity, ramp velocity, and our ability to win in a competitive market. How you'll support Enablement at Achievers: - Strengthen onboarding and ramp programs — partner with GTM and Field Productivity leadership to weave technical enablement into our existing onboarding framework; develop role-specific training tracks, hands-on labs, and competency assessments that accelerate technical capability; measure ramp velocity and time-to-productivity - Drive field readiness through strategic programs — develop and maintain technical playbooks, solution architecture guides, and certifications that improve how teams position, design, and deliver Achievers and Workday-integrated solutions - Partner cross-functionally on field impact — collaborate with Product, Engineering, GTM, and Sales leadership to translate feature launches, competitive moves, and go-to-market themes into field-ready content and training - Establish enablement cadence and moments — own technical kickoffs, solution summits, QBRs, and ad-hoc field sessions that reinforce skills, surface emerging needs, and celebrate wins - Support and enhance enablement infrastructure — collaborate with Solutions Consulting and technical teams to ensure demo environments, solution libraries, video content, and AI-powered resources are aligned with field needs and training curricula; curate and organize content for discovery and reuse; track usage and impact metrics - Lead product launch and GTM readiness — ensure technical field teams are equipped and confident ahead of major releases, new capabilities, and strategic initiatives; drive beta programs and feedback loops - Identify and amplify expertise — surface top performers and technical leaders as internal coaches; create peer-learning and mentorship programs that scale capability across the organization - Evolve programs with AI as leverage — explore and implement AI-powered solutions (chatbots, content generation, adaptive learning) to expand enablement reach without linear headcount growth Experience we feel will set you up for success: - 5+ years of experience in technical enablement, Solutions Engineering, technical account management, or equivalent customer-facing technical roles - Demonstrated ability to design and launch training programs, certifications, or onboarding curricula at scale - Experience working directly with technical field teams and understanding their day-to-day challenges and skill gaps - Strong program management and project execution skills with proven ability to own outcomes independently - Excellent cross-functional collaboration skills; comfortable influencing peers and leadership across Product, Engineering, GTM, and Sales - Clear communication and ability to translate complex technical concepts into accessible, role-appropriate learning experiences - Comfort with data and metrics; ability to measure program effectiveness and iterate based on feedback - Bachelor's degree required Why Achievers is a Great Place to Work™ At Achievers, we believe recognition is a powerful driver of connection. With more than 4.3 million users across 190 countries, our employee recognition and rewards platform empowers organizations to build cultures where people feel seen and valued, everyday. We’re a team of passionate, thoughtful builders who care deeply about our product, our customers, and each other. Visit achievers.com to see how we’re inspiring recognition everywhere. Our Approach to Total Rewards We’re committed to providing a fair and competitive offer based on what you bring to the team. Each A-Players' compensation is reviewed at least annually against performance and impact in role. We want you to see your path to growth, understand your impact, and feel valued every step of the way. $104,000 - $122,000 reflects what we reasonably expect to offer for this role based on current market data. The final offer will depend on several factors, including your skills, experience, and any relevant certifications. As with all market-based ranges, these numbers may evolve over time, but we’re committed to providing a fair and competitive offer based on what you bring to the team. Benefits and Perks for permanent full-time employees: ✨  Rewards for your impact through our Recognition and Rewards program 🩺  Health Benefits and Life Insurance Coverage beginning on your first day 👶🏼  Parental Leave Top-up 🙌🏼  Employer matched RRSP contributions 🏖️  Flexible Vacation to recharge, so you can bring your best 🤝🏽  Employee and Family Assistance Program offering mental health, legal, and financial counselling 🚀  Supported professional development and career growth (Linkedin Learning, mentorship) 👏🏼  Employee-Led Employee Resource Groups that celebrate our diversity 🧘‍♀️  Regular events designed to build connection, belonging, and well-being 🇨🇦  Hybrid flexibility, with time in our beautiful Liberty Village, Toronto office Achievers is proud to be an equal opportunity employer committed to building a diverse, inclusive workplace where everyone can do their best work. We encourage qualified candidates from all backgrounds and experiences to apply. Achievers is committed to ensuring an inclusive and accessible recruitment process for all candidates. If you require any accommodations for your interview, such as assistive technology, wheelchair accessibility, or alternative formats of materials, please let us know. We are happy to make necessary arrangements to support your needs. ## About Achievers ## Company Overview - **One-liner**: Achievers is an employee recognition and rewards platform that helps organizations drive engagement, retention, and performance. - **Entity Type**: Private (backed by Silver Lake and P2 Capital Partners) - **Headquarters**: Toronto, Canada - **Founded**: 2002 - **Founders**: Razor Suleman ## Core Business - Primary industry: Human capital management software / Employee recognition and rewards - Target customers: B2B, mid-market to enterprise - Mission or purpose statement: “Reshaping the world of work” – turning recognition into a powerful tool to shape behaviors and drive results [achievers.com](https://www.achievers.com/company/) ## Products & Services - **[Achievers Employee Experience Platform]**: Enterprise-grade SaaS recognition and rewards solution. Offers flexible monetary and non‑monetary recognition, a global marketplace spanning nearly 190 countries, and deep integrations with Workday, Microsoft, Slack, SAP, and others. Captures behavioral insights from over 272 million recognition moments. - **[TemboSocial]**: Acquired in 2020, adds employee recognition and feedback capabilities to the Achievers ecosystem [en.wikipedia.org](https://en.wikipedia.org/wiki/Achievers). ## Market Standing - **Valuation/Market Cap**: Not disclosed (acquired by Blackhawk Network for ~$150M in 2015; now private) - **Key Metric**: Annual revenue $75M (reported); total funding $52.4M across Series A, B, and C rounds - **Notable Investors/Partners**: Sequoia Capital, JLA Ventures, GrandBanks Capital, Ontario Venture Capital Fund (historical); current co‑owners Silver Lake and P2 Capital Partners; customers include General Motors, Meijer, Workday, Kellanova - **Growth Signals**: Headcount of 665 (+1.4% YoY); recognized as a Leader in Everest Group Peak Matrix Assessment 2025 (fifth consecutive year) and named a Leader in G2’s Summer 2026 Grid Report for Enterprise Employee Recognition; 16 G2 badges ## Competitive Advantages - **Data moat**: Generates the richest behavioral insights in the industry – twice as much data as any competitor – leading to twice the platform usage. - **Global reach**: Supports over 4 million employees in 164 countries; marketplace covers nearly 190 countries. - **Enterprise integrations**: Seamless integration with major HR tech stacks (Workday, Microsoft, Slack, SAP) acting as “connective tissue” across systems. - **20+ year track record**: Pioneer in employee recognition, with deep expertise and a proven base of large reference customers. ## Strategic Focus - Deepen integration capabilities to act as the central hub across HR tech stacks. - Use data‑driven insights to help organizations make smarter decisions about engagement and behavior. - Expand AI and analytics features (e.g., “Analytics and Reporting Solutions” engineering role) to turn recognition data into actionable business intelligence. ## Why Work Here - Culture of recognition: The company practices what it preaches with point‑based rewards, recognition ceremonies, and team events. - Hybrid/flexible work: Flexible hours and a hybrid work environment; main hub in Toronto with global offices in UK, Australia, Singapore, and USA. - Strong benefits: Comprehensive health/dental/vision, 12‑week paid parental leave, flexible vacation, wellness programs (yoga, mindfulness), learning & mentoring, and employee resource groups (e.g., “The Network” for equality and inclusion). - Pay transparency: Market‑based, data‑driven compensation with clearly defined pay ranges. - Mission‑driven environment: Social responsibility through “Achievers Cares” volunteerism and fundraising; strong diversity and inclusion focus with regular peer‑led sessions. ## Sources 1. [LinkedIn Company Profile](https://linkedin.com/company/achievers) 2. [Achievers Careers Page](https://www.achievers.com/company/careers/) 3. [Achievers About Page](https://www.achievers.com/company/) 4. [Achievers Jobs on Lever](https://jobs.lever.co/achievers/) 5. [Wikipedia – Achievers](https://en.wikipedia.org/wiki/Achievers) ## Other roles at Achievers - [Software Engineering Co-op - Winter 2027](https://feeny.ai/job/software-engineering-co-op-winter-2027-achievers-toronto-ve5pj9mz9enc) — Toronto, Canada - [Senior Deal Desk Analyst ⭐](https://feeny.ai/job/senior-deal-desk-analyst-achievers-united-states-k091dbh60428) — United States - [Senior Deal Desk Analyst ⭐](https://feeny.ai/job/senior-deal-desk-analyst-achievers-canada-1sk8vbr0gwkj) — Canada - [Implementation Analyst](https://feeny.ai/job/implementation-analyst-achievers-toronto-y4qwg7cehcw0) — Toronto, Canada - [Accounts Receivable and Collection Specialist](https://feeny.ai/job/accounts-receivable-and-collection-specialist-achievers-toronto-ev0dpvj3bqgg) — Toronto, Canada - [Global Indirect Tax Manager](https://feeny.ai/job/global-indirect-tax-manager-achievers-toronto-hj153039keq6) — Toronto, Canada - [Staff Software Engineer, Analytics and Reporting Solutions ⭐](https://feeny.ai/job/staff-software-engineer-analytics-and-reporting-solutions-achievers-toronto-7kxs0yqag7sz) — Toronto, Canada - [Enterprise Account Executive ⭐](https://feeny.ai/job/enterprise-account-executive-achievers-sydney-1gsasjw0smv0) — Sydney, Australia - [Enterprise Account Executive ⭐](https://feeny.ai/job/enterprise-account-executive-achievers-melbourne-533b3n4fejhv) — Melbourne, Australia - [Staff Software Engineer, Frameworks ⭐](https://feeny.ai/job/staff-software-engineer-frameworks-achievers-toronto-8efqdcs82ehd) — Toronto, Canada