--- title: 'Senior Technical Implementation Architect, Interoperability at Unite Us' canonical: 'https://feeny.ai/job/senior-technical-implementation-architect-interoperability-unite-us-united-gervb3jv4wk6' type: 'job' last_seen: '2026-09-12' --- # Senior Technical Implementation Architect, Interoperability at Unite Us - **Company:** Unite Us - **Location:** United States - **Work type:** remote - **Posted:** 2026-08-24 - **Last confirmed live:** 2026-09-12 - **Apply:** https://job-boards.greenhouse.io/uniteus/jobs/8742808002 ## Job description Job Title: Senior Technical Implementation Architect, Interoperability Department: Product Delivery About the Role: The Senior Technical Implementation Architect, Interoperability is a hands-on technical role that provides interoperability expertise for enterprise and strategic customer implementations involving APIs, FHIR, identity, authentication, healthcare data standards, enterprise integration patterns, and customer data exchange. This role partners with customer technical leaders, implementation partners, technology vendors, and internal cross-functional teams to evaluate technical feasibility, guide interoperability planning, develop technical recommendations, and deliver successful interoperability implementations. As the primary technical owner for assigned strategic customer implementations, this role leads interoperability planning, applies sound technical judgment to guide technical decision-making, translates complex customer requirements into practical implementation approaches, and independently determines when to engage Product, Engineering, Security, or Data throughout delivery. Success in this role requires strong systems thinking, independent technical judgment, and the ability to move fluidly between system-level understanding and implementation-level detail. What You'll Do: - Serve as the primary technical owner for assigned strategic customer implementations, leading interoperability planning and technical execution from planning through successful delivery. - Evaluate technical feasibility, analyze solution tradeoffs, and recommend technical approaches aligned with customer requirements and platform capabilities. - Evaluate interoperability requirements within the broader customer technology ecosystem, identifying system boundaries, systems of record, integration and orchestration responsibilities, and dependencies requiring customer or ecosystem-level governance decisions. - Participate in technical discovery sessions, interoperability workshops, and implementation planning with customer technical leaders, implementation partners, technology vendors, and internal cross-functional teams, providing technical leadership and interoperability expertise. - Provide technical leadership across customer engagements requiring strong technical judgment, systems thinking, and interoperability expertise. - Analyze and interpret technical artifacts, including API specifications, FHIR Implementation Guides, engineering documentation, authentication workflows, application logs, JSON payloads, customer data structures, integration workflows, and system interactions to develop technical recommendations, troubleshoot interoperability challenges, and guide implementation decisions. - Navigate multi-stakeholder technical ecosystems, driving alignment across customer, partner, and internal teams while balancing customer objectives, technical constraints, interoperability best practices, and delivery timelines. - Translate complex customer business and technical requirements into practical implementation strategies by identifying technical risks, dependencies, integration patterns, and coordinating the appropriate internal technical stakeholders required for successful delivery. - Exercise independent technical judgment to identify technical risks, dependencies, and implementation challenges, and determine when cross-functional engagement is required. - Develop and maintain implementation documentation, interoperability guidance, technical presentations, customer-facing implementation artifacts, and technical reference materials. - Improve technical delivery by developing reusable implementation patterns, identifying opportunities for automation and technical tooling, creating lightweight technical utilities where appropriate, and capturing implementation learnings that improve future customer outcomes. - Share implementation feedback and technical recommendations with Product and Engineering to improve interoperability capabilities and future customer outcomes. You’re a great fit for this role if: - 5+ years of experience leading customer-facing technical implementations, enterprise integrations, interoperability initiatives, or technical solution delivery. - Demonstrated experience serving as the primary technical owner for enterprise interoperability implementations, exercising sound technical judgment, evaluating technical approaches, navigating technical tradeoffs, and driving successful customer delivery. - Experience collaborating across customer engagements to guide technical decision-making and coordinate cross-functional technical stakeholders. - Deep understanding of enterprise integration technologies and interoperability standards, including REST APIs, HL7 FHIR, SMART on FHIR, US Core, FHIR Implementation Guides, HL7v2, identity and authentication protocols, enterprise integration patterns, and healthcare data exchange. - Ability to interpret engineering documentation, API specifications, FHIR resources, authentication workflows, application logs, JSON payloads, customer data structures, and technical architecture artifacts to develop recommendations and communicate technical concepts to customers and internal stakeholders. - Demonstrated ability to reduce technical ambiguity by synthesizing complex customer requirements, evaluating multiple implementation approaches, and guiding customers toward practical technical solutions. - Strong systems thinking, customer communication, facilitation, technical problem-solving, and cross-functional collaboration skills. - Experience with SQL, Python, scripting, APIs, automation, or technical tooling is preferred. Demonstrated curiosity for leveraging technology to improve customer delivery through automation, reusable tooling, or AI-assisted workflows is highly valued. - Relevant interoperability, API, cloud, identity, or integration certifications are a plus but not required. - Bachelor's degree in Computer Science, Information Systems, Healthcare Informatics, or a related technical field, or equivalent combination of education and relevant experience. Our Mission: Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us. Environmental Job Requirements and Working Conditions: - This position is remote, U.S. based. - This position may require 10-20% travel - The target pay range for this role is: $140,000-155,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location. - All team members will be required to pass a background check which includes criminal, employment, and education verification Benefits provided by Unite Us: Medical, Dental, and Vision We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits. Wellness Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members. Flexible Time Off Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays. Paid Parental Leave Adoptive parents are included. Employee Resource Groups Join our ERGs to connect and engage with colleagues, like Military Veterans Spending Accounts We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits. 401(k) + Employer Match Enjoy matching, immediate vesting and financial wellness resources Additional Benefits Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents Disability Coverage Accident Insurance Pet Insurance As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies. Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation. #LI-Remote ## About Unite Us ## Company Overview - **One-liner**: Unite Us provides a software platform that connects healthcare, government, and community-based organizations to coordinate whole-person care through closed-loop referrals and data sharing. - **Entity Type**: Private (funding stage: Growth/Series unknown, but raised over $250M+) - **Headquarters**: New York, NY (offices also in Raleigh, NC) - **Founded**: 2012 (as Unite US, later rebranded to Unite Us) - **Founders**: Taylor Justice (Co-Founder & CEO) and (unnamed co-founder, per public sources) ## Core Business - **Primary industry**: Healthcare technology (HealthTech) – specifically social care coordination and community health infrastructure. - **Target customers**: Hospitals & health systems, managed care & Medicaid plans, local/state governments, public health agencies, community-based organizations (CBOs), and nonprofits. - **Mission statement**: “To enable collaboration to help people live healthier, more fulfilling lives” (careers page) and “transform how communities care for their people” (about page). ## Products & Services - **Unite Us Platform**: An end-to-end, closed-loop referral system that allows partners to predict needs (using real-world data), deliver services (coordinate care across sectors), and pay for services (automate revenue cycle/payments to CBOs). It includes analytics to prove impact and measure ROI. The platform is described as the “only end-to-end platform” that helps identify needs earlier, target interventions, and track results. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed (private company) - **Key Metric**: Over $250M+ in total funding (as of 2025, per company website) and over 93.6M needs addressed (as of 2025). - **Notable Investors/Partners**: Not listed in detail on the provided pages, but partners include health systems, government agencies, and community organizations. Listed as a certified Great Place to Work and awarded on TIME’s World’s Top HealthTech Companies 2025. - **Growth Signals**: - 1.5M+ services delivered and closed 2.3M referrals (as of 2025) - 700% increase in case manager reach reported by customers - 13 minutes average closed-loop referral completion time - 88% of needs met nationwide - <2% claims denial rate (vs 15-18% industry average) - 96% of something (metric listed on site but not fully visible) - 652 U.S.-based employees (medium-sized company) as of January 2025 - Named a 2025 Great Place to Work and Top HealthTech Company by TIME - Won Fortune Best Workplaces in Health Care (2022, 2023, 2024) ## Competitive Advantages - **First-mover and network effects**: The company hosts the “nation’s largest network of community-based health and social services” (as claimed on Great Place to Work profile). The closed-loop referral system is described as “the first of its kind” and prioritizes privacy and dignity. - **End-to-end integration**: Unite Us is the only platform that combines predictive analytics, service delivery, and payment/reimbursement for social care in one system, reducing fragmentation that plagues competitors. - **Large data moat**: With over 93.6M needs addressed and 2.3M referrals closed, the platform has a significant volume of real-world data to train models and improve predictive analytics. - **Recognition**: Certified Great Place to Work (82% of employees say it’s a great place to work vs 57% typical company) with high marks for feeling welcome (98%), being given responsibility (94%), and ability to take time off (95%). ## Strategic Focus - **Scaled impact**: Unite Us is focused on expanding its platform to serve more cities, counties, health systems, and states. The company aims to break down silos in real-time and deliver measurable outcomes at scale. - **Policy and reimbursement**: The platform emphasizes enabling reimbursements for community-based organizations, which is a key growth vector as value-based care and social determinants of health (SDoH) become priorities for payers and government. - **Data-driven insights**: Investments in predictive analytics to “predict needs” using real-world data, helping organizations identify risk and close gaps upstream. ## Why Work Here - **Mission-driven culture**: Employees consistently cite pride in contributing to the community (94% feel good about ways the company contributes). The company’s values include “Always Collaborate,” “Be a Good Human,” “Think Big,” and “Own It.” - **Hybrid/office locations**: Offices in New York City (217 Broadway) and Raleigh, NC (128 E. Hargett Street). Specific remote/hybrid policy not explicitly stated but open jobs suggest flexibility. - **Benefits**: - Medical, dental, and vision insurance - Unlimited virtual mental health and acute medical visits - Flexible Time Off (including volunteer days and mental health days) - 16 paid company-wide holidays - Paid parental leave (including adoptive parents) - 401(k) with employer match and immediate vesting - Health Savings Accounts (HSAs), FSAs, and commuter benefits - Employee Resource Groups (ERGs, e.g., Military Veterans) - Wellness platform subscription - Career support: financial planning, company-sponsored life/AD&D, short-term disability, accident insurance, pet insurance - **Engineering culture**: Open roles include Data Engineer and Senior Data Engineer, suggesting a strong data engineering team building the core analytics and platform infrastructure. - **Recognition**: Won Fortune Best Workplaces in Health Care (2022-2024) and certified Great Place to Work (2025) ## Sources 1. [Unite Us Official Website](https://uniteus.com/) 2. [Unite Us Careers Page](https://uniteus.com/our-careers/) 3. [Unite Us Job Board (Greenhouse)](https://job-boards.greenhouse.io/uniteus) 4. [Unite Us About Page](https://uniteus.com/about-unite-us/) 5. [Great Place to Work Profile for Unite Us](https://www.greatplacetowork.com/certified-company/7044272) ## Other roles at Unite Us - [Analyst, Business Analytics](https://feeny.ai/job/analyst-business-analytics-unite-us-united-states-sgp0pzpkcgk7) — United States - [Senior Customer Success Manager](https://feeny.ai/job/senior-customer-success-manager-unite-us-united-states-c88ge3pcs2g7) — United States - [Community Strategy Enablement Manager](https://feeny.ai/job/community-strategy-enablement-manager-unite-us-united-states-ydjj33z2jkrg) — United States - [Senior Customer Success Manager](https://feeny.ai/job/senior-customer-success-manager-unite-us-united-states-gpe8q7v5zjzd) — United States - [Senior Manager, Enterprise Implementation](https://feeny.ai/job/senior-manager-enterprise-implementation-unite-us-united-states-v4zv6wj4n5hk) — United States - [Senior Analytics Consultant](https://feeny.ai/job/senior-analytics-consultant-unite-us-united-states-kmanzrg430cz) — United States - [Community Strategy Enablement Manager](https://feeny.ai/job/community-strategy-enablement-manager-unite-us-united-states-0mg0e66e8ecy) — United States - [Customer Success Executive](https://feeny.ai/job/customer-success-executive-unite-us-united-states-r79sp0pvv94d) — United States - [Care Coordinator - Nebraska](https://feeny.ai/job/care-coordinator-nebraska-unite-us-united-states-gx1v5ra9pv9z) — United States - [Strategic Sales Director](https://feeny.ai/job/strategic-sales-director-unite-us-united-states-x7j0v0mk2zzj) — United States