---
title: 'Senior Technical Incident Manager at Qube Research & Technologies'
canonical: 'https://feeny.ai/job/senior-technical-incident-manager-qube-research-technologies-new-york-ax54bsavd8je'
type: 'job'
last_seen: '2026-10-31'
---

# Senior Technical Incident Manager at Qube Research & Technologies

- **Company:** Qube Research & Technologies
- **Location:** New York, NY
- **Posted:** 2026-10-29
- **Last confirmed live:** 2026-10-31
- **Apply:** https://job-boards.greenhouse.io/quberesearchandtechnologies/jobs/8923776002

## Job description

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager operating across liquid asset classes worldwide. We are a technology- and data-driven group that applies a scientific approach to investing. Our collaborative culture brings together research, technology, and trading expertise to solve complex challenges and deliver high-quality returns.

We are looking for a Senior Technical Incident Manager to lead business-critical technology incidents for QRT’s US broker-dealer operations. You will coordinate recovery across systems supporting trading, research, execution, and risk while strengthening operational resilience.

## Your Future Role within QRT

- Lead major incidents from triage and escalation through service restoration and recovery validation.
- Coordinate technical teams, third-party providers, and regional Incident Managers throughout the incident lifecycle.
- Assess business impact, prioritise recovery, and communicate clearly with stakeholders and senior leadership.
- Maintain accurate incident records, timelines, and decision logs in designated ITSM tools.
- Lead post-incident reviews, root-cause analysis, and remediation of recurring issues.
- Improve incident processes, controls, metrics, tooling, workflows, and automation.
- Partner with Technology, Operations, Risk, and Compliance on regulatory requirements, audit readiness, business continuity, and operational resilience.

## Your Present Skillset

- 10+ years of experience in technology operations or service management within financial services or trading.
- Hands-on experience in production engineering, SRE, application support, or infrastructure operations.
- Proven ability to lead major incidents and drive timely, controlled recovery.
- Strong knowledge of trading systems, service dependencies, failure scenarios, and change management.
- Experience leading root-cause reviews and improving incident processes and controls.
- Experience supporting engagement with US regulators, including the SEC and FINRA.
- Clear communication with technical teams, trading stakeholders, and senior leadership under pressure.

## Nice to Have

- Python or shell scripting, observability platforms, or incident workflow automation.
- Familiarity with ServiceNow or Jira Service Management.
- ITIL 4 Foundation certification or equivalent.

Base salary range for this position is $180,000 to $250,000 per year.

QRT Total Compensation includes discretionary performance-based bonuses and a competitive benefits package.

## About Qube Research & Technologies

## Company Overview
- **One-liner**: Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager that deploys data, research, and technology to execute multi-strategy trading across all asset classes.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: London, United Kingdom
- **Founded**: 2018 (spun off from a systematic trading team at Credit Suisse, with roots tracing to 2016)
- **Founders**: Not publicly disclosed (spun out of Credit Suisse's systematic trading team)

## Core Business
- **Primary industry**: Financial Services / Quantitative Hedge Fund / Systematic Investment Management
- **Target customers**: Institutional investors (pension funds, sovereign wealth funds, endowments, and other large allocators)
- **Mission/purpose**: To combine data, research, technology, and trading expertise to solve complex challenges and deliver high-quality returns for investors.

## Products & Services
- **Multi-Strategy Investment Management**: QRT deploys a diverse range of investment strategies across geographies, asset classes (equities, fixed income, FX, commodities, crypto), and time frames (high-frequency to long-term). They operate as a systematic, data-driven hedge fund.
- **Quantitative Research & Technology Platform**: The firm's core offering is its proprietary technology and research platform, which enables quantitative researchers, data scientists, and software engineers to develop and execute trading models at scale.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (privately held)
- **Key Metric**: Total Funding: Not applicable (privately held, profitable firm). **Assets Under Management (AUM)**: Added $4bn in AUM between the start of 2024 and May 2024, returning 22% from January to April 2024 according to reports.
- **Notable Investors/Partners**: Institutional investors (pension funds, sovereign wealth funds, endowments). Spun off from Credit Suisse's systematic trading team.
- **Growth Signals**: Headcount grew **+56.4% YoY** to 1,787 employees. Expanded to 16 offices across 24 countries (including new offices in Dubai, Chicago, and New York). Over 100 active job openings. AUM grew significantly in 2024.

## Competitive Advantages
- **Data & Technology Moat**: Combines proprietary research, massive datasets, and advanced technology (including machine learning, low-latency C++/FPGA systems, and cloud infrastructure) to generate alpha across all asset classes and timeframes.
- **Multi-Strategy, Multi-Asset Diversification**: Operates across geographies, asset classes, and time horizons, reducing single-strategy risk and allowing capital to flow to the best opportunities.
- **Talent Density & Culture**: Rapidly hires top talent from competitors (Goldman Sachs, Citadel, Millennium, Credit Suisse) and top universities. A young, high-performance culture with 74% of staff aged 40 or under.
- **Compensation Model**: Over 40% of staff are part of a deferred compensation plan with exposure to fund performance, aligning employee incentives directly with investor returns.

## Strategic Focus
- **Aggressive Global Expansion**: Rapidly scaling headcount (+56% YoY) and opening new offices in key financial hubs (Dubai, Chicago, New York, Singapore, Hong Kong).
- **Technology & Infrastructure Investment**: Heavy investment in low-latency trading systems, FPGA engineering, cloud infrastructure, and data platforms (Snowflake, Python, C++, C#).
- **Talent Acquisition**: Prioritizing hiring top quantitative researchers, software engineers, data scientists, and traders from competitors and top universities. Over 100 open roles globally.
- **Crypto & New Asset Classes**: Actively building a crypto trading team and expanding into new asset classes and geographies.

## Why Work Here
- **Compensation & Career Growth**: Highly competitive pay. Interns can earn around $12k per month. Over 40% of staff are in a deferred compensation plan with exposure to fund performance. Glassdoor rating of 4.1/5.0, with compensation (4.0) and career opportunities (4.1) as top highlights.
- **Culture & Demographics**: Young, high-performance culture (74% of staff aged 40 or under, 38% aged 30 or under). 90% of staff reported good team morale in an internal survey. Described as a "fertile ground for experimental research."
- **Work Environment**: Hybrid/office-based depending on role and location. Offices in London (HQ), Paris, Hong Kong, Singapore, New York, Chicago, Dubai, Mumbai, Geneva, and more. New London office in Victoria.
- **Notable Perks**: Deferred compensation plan with fund performance exposure. Interns can earn around $12k per month. Strong focus on work-life balance initiatives.
- **Engineering Culture**: Heavy emphasis on technology (Python, C++, C#, Snowflake, FPGA, low-latency systems, MLflow, Kubernetes). 22% of staff are in Research roles, 6% in Technical roles. Strong support for coding initiatives and academic projects in maths and science.

## Sources
1. [qube-rt.com](https://www.qube-rt.com/)
2. [LinkedIn](https://www.linkedin.com/company/qube-rt)
3. [efinancialcareers-canada.com](https://www.efinancialcareers-canada.com/news/qube-research-and-technologies-hiring-and-culture)
4. [Greenhouse Job Board](http://job-boards.greenhouse.io/quberesearchandtechnologies?page=2)
5. [Careers Page](https://www.qube-rt.com/careers)

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