---
title: 'Senior Technical Program Manager, Business Systems (Experience in SAP) at Outreach'
canonical: 'https://feeny.ai/job/senior-technical-program-manager-business-systems-experience-in-sap-outreach-p7m44bkm1acn'
type: 'job'
last_seen: '2026-09-07'
---

# Senior Technical Program Manager, Business Systems (Experience in SAP) at Outreach

- **Company:** Outreach
- **Location:** Hyderabad, India
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-08-06
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/outreach/d11d126a-22c4-403c-86fa-f633aab024a2

## Job description

## Overview

Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit www.outreach.io.

## About the Team

At Outreach, Business Systems’ mission is to enable and enhance corporate processes at scale.  We are a centralized team providing a suite of services to other Outreachers, helping them to efficiently serve our customers and each other. We are building the team around strong critical thinkers - individuals who can navigate ambiguity and help us along our journey of discovery and transformation.

## The Role

Outreach is looking for a Senior Technical Program Manager to join the Business Systems team as a TPM aligned closely to our Finance systems portfolio. This role owns the strategy and execution across our end-to-end Finance technology stack, spanning ERP, procurement, expense management, and HR financial workflows. The ideal candidate brings deep enterprise systems experience, strong cross-functional instincts, and the technical fluency to navigate integrations across a modern Finance tech stack. You'll partner closely with Finance, Engineering, and Operations leadership to drive delivery, shape system strategy, and build durable program practices for a high-visibility portfolio.

Your Daily Adventures Will Include:

- Own the TPM strategy for Outreach's Finance systems portfolio, serving as the primary program lead across ERP, procurement, expense, and financial operations tooling
- Lead end-to-end program management for large-scale Finance system initiatives, including milestones, risk mitigation, dependency tracking, and stakeholder communication across Finance, Engineering, and Operations
- Develop and execute project plans that span multiple teams and systems; proactively identify and resolve blockers across the full delivery lifecycle
- Navigate shifting requirements and evolving business needs by refining scope, clarifying intent, and realigning delivery expectations with stakeholders
- Drive UAT coordination with business stakeholders, ensuring readiness across Finance workflows before production deployment
- Build and maintain program-level communication rhythms, tailored for both executive sponsors and cross-functional leads
- Manage cross-functional delivery challenges with limited precedent; drive convergence in complex decision spaces involving Finance, IT, and external vendors
- Establish and scale QA checkpoints, integration planning practices, and change management processes within the Finance systems portfolio
- Advise on tooling decisions, integration strategy, and platform trade-offs across the Finance systems landscape
- Informally guide TPM best practices across the team; contribute to cross-team execution frameworks and delivery culture

Our Vision of You:

- 5+ years of technical program management experience, with at least 2 years on enterprise finance systems or ERP platforms
- Demonstrated experience leading ERP migrations or large-scale system transitions (NetSuite, SAP, or equivalent)
- Ability to manage shifting requirements across multi-stakeholder environments; experience aligning Finance, Engineering, and Operations teams around shared delivery goals
- Strong understanding of enterprise system architecture, data flows, and integrations — able to translate business requirements into technical inputs and flag risks proactively
- Experience coordinating UAT with business stakeholders and driving accountability across cross-functional teams
- Familiarity with Finance-adjacent tools such as Concur, Workday, ZipHQ, or similar platforms is a strong plus
- Proficient in defect/issue tracking tools such as Jira; comfortable managing multiple workstreams simultaneously
- Excellent written and verbal communication skills — able to clearly communicate program status, risks, and trade-offs to both technical and non-technical audiences, up to executive level
- Self-starter who identifies quality and delivery risks proactively, without waiting to be asked
- Experience in a SaaS or high-growth technology environment preferred

Why You’ll Love It Here:

- Generous medical, dental, and vision coverage for full-time employees and their dependents
- Flexible time off
- 401k to help you save for the future
- Diversity and inclusion programs that promote employee resource groups like OWN+ (Outreach Women's Network), Adelante (Latinx community), OBX (Outreach Black Connection), Mosaic (AAPI community), Pride (LGBTQIA+), Gender+, Disability Community, and Veterans/Military
- A parental leave program that includes not just extended time off but options for a paid night nurse, and a gradual return to work
- Infertility/ assisted reproductive services benefit
- Employee referral bonuses to encourage the addition of great new people to the team
- Plus, unlimited snacks and beverages in our kitchen
- We’re an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.

## About Outreach

## Company Overview
- **One-liner**: Outreach provides an agentic AI platform for revenue teams to automate prospecting, deal management, forecasting, coaching, and account expansion.
- **Entity Type**: Private (Series G, $489M total funding)
- **Headquarters**: Seattle, Washington, United States
- **Founded**: 2014
- **Founders**: Four founders (names not specified in available sources)

## Core Business
- **Primary industry**: Revenue orchestration / Sales engagement platform powered by agentic AI.
- **Target customers**: B2B enterprise sales, customer success, and revenue teams. Clients include Databricks, SAP, Siemens, and Verizon.
- **Mission/purpose**: “We help our customers change the world” by delivering the only complete agentic AI platform that automates workflows and frees sellers to focus on strategic conversations.

## Products & Services
- **Outreach AI Agents**: AI teammates that handle prospecting, deal inspection, risk flagging, and action prioritization across every account and deal.
- **Outreach Omni**: A universal conversational agent that lets sellers ask questions and take action across accounts, opportunities, prospects, and meetings from in-app, mobile, or Slack.
- **Outreach MCP**: A connectivity layer that lets information and actions flow freely across the GTM stack, enabling faster execution and agentic workflows.
- **Intelligent Workflow Automation**: Pre-built, ready-to-run workflows for core sales motions with a visual canvas for configuration.
- **Conversation Intelligence**: Surface insights from calls to spot coaching opportunities and improve team performance.
- **AI-Assisted Forecasting**: Reduce prep time and improve accuracy with AI modeling that validates calls and drives revenue predictability.

## Market Standing
- **Valuation/Market Cap**: $4.4 billion valuation after Series G financing (as of latest round).
- **Key Metric**: Annual revenue of $154.7 million (LinkedIn estimate).
- **Total Funding**: $489M across 14 rounds.
- **Notable Investors/Partners**: Backed by Sands Capital, Salesforce Ventures, Lone Pine Capital, Spark, DFJ, Trinity, Mayfield.
- **Growth Signals**: 775 employees (spread across 28 countries), 5 office locations (Seattle, Prague, Atlanta, Hyderabad, plus UK), growing customer base of large enterprises, and active hiring for Director of Applied Science, Senior Technical Program Manager, and other roles.

## Competitive Advantages
- **Agentic AI focus**: One platform that covers the entire revenue lifecycle (prospecting, deal management, forecasting, coaching, expansion) with AI agents that act as teammates.
- **Enterprise-grade security & governance**: Encryption, SSO, role-based access, configurable agent controls, and full audit trails.
- **Large, loyal customer base**: World-leading enterprises like Databricks, SAP, Siemens, and Verizon trust Outreach.
- **High valuation and strong investor backing**: $4.4B valuation signals market confidence and resources for continued innovation.

## Strategic Focus
- Deepening AI capabilities across all revenue motions (AI agents, Omni, MCP) to automate more workflows and increase productivity.
- Expanding global footprint (offices in EMEA and APAC) and hiring senior technical talent (Applied Science, TPM, Solutions Consultants).
- Driving adoption of agentic AI among enterprise revenue teams, with a focus on governance and trust.

## Why Work Here
- **Culture**: Described as a “proud paradox” – balancing explosive growth with unwavering values. Emphasis on agility, high standards, ownership, and doing the right thing. Employees are expected to own their business and are never bored.
- **Work locations**: Headquarters in Seattle (333 Elliott Ave W), plus offices in Prague, Atlanta, and Hyderabad. Distributed workforce across 28 countries. Hybrid/remote policy not explicitly stated but multiple office locations and global team suggest flexibility.
- **Benefits**: Parental leave with extended PTO for both parents, 401k, and a focus on work-life balance.
- **Engineering culture**: Opportunities to work on cutting-edge AI/ML (Knowledge Graphs, Applied Science), large-scale platform engineering, and revenue intelligence. Open roles include Director of Applied Science, Senior Technical Program Manager, and Senior Applied Scientist.

## Sources
1. [Outreach Careers Page – Job Listings](https://jobs.lever.co/outreach)
2. [Outreach – Working at Outreach](https://www.outreach.ai/company/working-at-outreach)
3. [Outreach – About Page](https://www.outreach.ai/company/about)
4. [Outreach LinkedIn Profile](https://linkedin.com/company/outreach-saas)
5. [Outreach – Homepage](https://www.outreach.ai/home)

## Other roles at Outreach

- [Senior Financial Analyst](https://feeny.ai/job/senior-financial-analyst-outreach-united-states-q40vd3egxey5) — United States
- [Senior Account Executive, Enterprise](https://feeny.ai/job/senior-account-executive-enterprise-outreach-united-states-wgrj8adk378v) — United States
- [Senior Global Partner Marketing Manager](https://feeny.ai/job/senior-global-partner-marketing-manager-outreach-united-states-ncw1kcm34b6z) — United States
- [Marketing Operations Specialist](https://feeny.ai/job/marketing-operations-specialist-outreach-united-states-df037wx2fc2y) — United States
- [Staff Product Designer](https://feeny.ai/job/staff-product-designer-outreach-seattle-4ax0bka5d1xh) — Seattle, WA
- [Principal Technical Account Manager](https://feeny.ai/job/principal-technical-account-manager-outreach-atlanta-b56apvdjzgxx) — Atlanta, GA
- [Senior Growth Marketing Manager, Commercial/Mid-Market](https://feeny.ai/job/senior-growth-marketing-manager-commercial-mid-market-outreach-united-states-4ravbde6dyfs) — United States
- [Senior Growth Marketing Manager, Global Strategic](https://feeny.ai/job/senior-growth-marketing-manager-global-strategic-outreach-united-states-h8pny0vw54xp) — United States
- [Renewals Specialist](https://feeny.ai/job/renewals-specialist-outreach-atlanta-n8j0p5x8kzcg) — Atlanta, GA
- [Staff Technical Escalations Manager](https://feeny.ai/job/staff-technical-escalations-manager-outreach-seattle-qkes52p4rcf5) — Seattle, WA