--- title: 'Senior Technical Program Manager at CommerceIQ' canonical: 'https://feeny.ai/job/senior-technical-program-manager-commerceiq-bengaluru-f3xcmwpa47k4' type: 'job' last_seen: '2026-11-05' --- # Senior Technical Program Manager at CommerceIQ - **Company:** CommerceIQ - **Location:** Bengaluru, India - **Posted:** 2026-10-22 - **Last confirmed live:** 2026-11-05 - **Apply:** https://job-boards.greenhouse.io/commerceiq/jobs/8041156003 ## Job description The Company CommerceIQ is building the AI platform that runs commerce for the world's largest brands. We are not selling AI demos. We are shipping AI agents for content, media, and sales into the workflows of the Fortune 100 every week. 2,200+ Customers 10 of Top 12 CPG Companies 900+ Retailers Connected $200M+ Raised Customers include Coca-Cola, Nestlé, Colgate-Palmolive, Mondelez, Samsung, and Kellogg's. Backed by SoftBank, Insight Partners, and Madrona. Headquartered in Mountain View with teams across the US, India, Canada, and the UK. Pre-IPO. ## The role As a senior technical program manager (STPM), you’ll lead our most complex, cross-team and cross-geography programs, such as cloud cost optimization, platform migrations, and large multi-team launches. You’ll turn ambiguity into clear plans, keep every team aligned on what matters, and give senior leadership an honest, current view of progress, risks, and trade-offs. You’ll also be the bridge between executive leadership and engineering. You’ll translate business priorities into engineering plans, and translate technical reality into decisions leaders can act on. You won’t manage the engineers, but you’ll earn their trust and drive results through influence. ## What you’ll do - Lead complex programs end to end. Own programs that span multiple engineering, product, data, and finance teams across time zones, from scoping and planning through launch and post-launch review. - Coordinate product and engineering roadmaps. Align product and engineering roadmaps across teams and regions. Reconcile priorities, capacity, and dependencies, keep one integrated view of what ships when, and flag trade-offs early so leadership can make informed calls. - Drive cost and efficiency initiatives. Partner with engineering and finance to analyze cloud and infrastructure spend, identify savings, set targets, and track delivery against them. - Keep leadership informed. Run regular program reviews and steering committees. Write concise executive updates covering status, milestones, risks, dependencies, decisions needed, and business impact. - Bridge executives and engineering. Translate strategy and customer priorities into technical roadmaps and milestones, and explain technical constraints and trade-offs in plain business terms. - Manage dependencies and risk. Surface cross-team dependencies early, own the critical path, escalate with clear options and recommendations, and keep the plan honest. - Define and track metrics. Set KPIs, SLAs, and success criteria for each program, and report results with data that leaders can trust. - Build repeatable ways of working. Improve planning, intake, prioritization, and delivery processes across engineering. Standardize the practices that work. - Raise the bar. Mentor program managers and engineering leads, and share best practices across the organization. ## What you’ll bring - 5+ years of experience in technical program management, engineering management, or a closely related role, including 5+ years leading cross-functional programs with software engineering teams. - A track record of delivering large, multi-team programs across geographies, with measurable outcomes in scope, schedule, budget, and quality. - Strong technical depth. You can discuss architecture, cloud infrastructure, data platforms, and CI/CD with engineers and spot risk before it becomes a delay. - Excellent written and verbal communication. You’ve presented to VP and C-level audiences and can turn complex detail into a clear story and a clear ask. - Experience leading cost reduction or efficiency programs, including cloud spend (FinOps), vendor contracts, or resource optimization. - Proven ability to influence without authority, resolve conflict, and make decisions with incomplete information. - Comfort with program tooling (Jira, Confluence, or similar) and with building dashboards and reports from engineering and financial data. - Bachelor’s degree in computer science, engineering, or equivalent practical experience. ## Nice to have - Background as a software engineer or technical lead. - Experience at a SaaS, ecommerce, or data and AI company operating at scale. - Experience with generative AI or agentic AI product development. ## How we’ll measure success - Programs deliver on agreed scope, timeline, and budget, with risks raised early. - Cost and efficiency targets are met and tracked transparently. - Leadership has a current, accurate view of program status and the decisions needed. ## Why CommerceIQ You’ll work on programs that shape how leading brands win in ecommerce, with direct access to senior leadership and real influence on how engineering operates. We put customers first, communicate clearly, and value people who take ownership. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status or any other category prohibited by applicable law. ## About CommerceIQ ## Company Overview - **One-liner**: CommerceIQ provides a unified AI platform for retail ecommerce teams to automate and optimize sales, content, and media across thousands of retailers globally. - **Entity Type**: Private (Series D, closed in 2022) - **Headquarters**: Mountain View, California, USA (with additional offices in Bengaluru, India and London, UK) - **Founded**: 2018 - **Founders**: Guru Hariharan (CEO) ## Core Business - **Primary industry**: Retail ecommerce technology / AI-driven commerce automation - **Target customers**: B2B – consumer brands (both SMB and enterprise) selling on Amazon, Walmart, Instacart, and 1,450+ other retail endpoints - **Mission statement**: “We drive profitable ecommerce growth with intelligent automation” [[commerceiq.ai/about-us]](https://www.commerceiq.ai/about-us) ## Products & Services - **AllyAI**: An always-on AI commerce operator that automates pricing adjustments, media spend optimization, and content visibility improvements across retailers. Acts as a “co-pilot” for ecommerce teams. - **Content Agent**: Automates management of thousands of SKUs across hundreds of retailers, ensuring accuracy, compliance, and AEO (Amazon Eligibility Optimization). - **Digital Shelf Analytics**: Tracks digital shelf performance 24/7 across 1,450+ retailers, providing prioritized insights and ready-to-use WBR reports. - **eCommerce Sales Management**: Forecasts sales vs. plan, prioritizes next-best actions, and automates execution to close gaps. - **Retail Media Management**: Optimizes retail media bids and pacing using 50+ shelf-aware signals, driving incremental sales. All products are SaaS-based, delivered via a unified platform. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Total funding raised – Series D in 2022 (amount undisclosed); notable investors include Insight Partners, Madrona Ventures, and Shasta Ventures [[commerceiq.ai/leadership]](https://www.commerceiq.ai/leadership) - **Notable Investors/Partners**: Insight Partners, Madrona Ventures, Shasta Ventures; the platform connects to Amazon, Walmart, Instacart, and 1,450+ other retail endpoints - **Growth Signals**: - 2,200+ brands use the platform - Global network of 900+ retailers - In 2021, CommerceIQ automations drove 250 million actions that contributed to profitable market share gains for customers - Offices in US, India, and UK, with a growing global team ## Competitive Advantages - **Unified platform**: One platform covering content, analytics, sales, and media – eliminating siloed tools and spreadsheets. - **AI-native automation**: AllyAI and other agents continuously monitor and act on pricing, content, and media without manual intervention. - **Shelf-aware signals**: Proprietary intelligence that captures real-time shelf data across 1,450+ retailers, enabling better bid optimization and content decisions. - **Deep retailer integrations**: Direct connections to Amazon, Walmart, Instacart, and many others, built specifically for the algorithmic nature of retail marketplaces. ## Strategic Focus CommerceIQ is doubling down on AI-driven automation to help brands scale profitable growth. The company’s leadership principles emphasize “relentless innovation” and “exception-based automated decision making.” Near-term priorities include expanding platform capabilities (e.g., Director of Engineering – AI, Forward Deployed Engineering) and deepening international reach (85+ countries). The company is investing heavily in product teams (AI, data science) and growth partnerships. ## Why Work Here - **Culture & values**: Emphasis on ownership, hiring and developing the best, and moving quickly. Diversity, equity, and inclusion are core to the company’s identity [[commerceiq.ai/careers]](https://www.commerceiq.ai/careers). - **Work model**: Hybrid and remote options depending on role and location; generous PTO including vacation, holidays, and global recharge days. - **Compensation & perks**: Competitive base pay, equity (stock options for eligible roles), comprehensive health/dental/vision insurance, gym stipends, mental health support, and learning & development opportunities. - **Engineering culture**: Strong focus on internal growth and promotion; many team members expand roles from within. Active engineering hubs in Mountain View, Toronto, Bengaluru, and London. - **Global team**: Cross-regional collaboration across US, UK, and India; inclusive environment that values diverse backgrounds. ## Sources 1. [commerceiq.ai](https://www.commerceiq.ai/) – Main site, product descriptions 2. [commerceiq.ai/careers](https://www.commerceiq.ai/careers) – Culture, perks, DEI, hybrid policy 3. [commerceiq.ai/about-us](https://www.commerceiq.ai/about-us) – Mission, metrics, offices, investors 4. [job-boards.greenhouse.io/commerceiq](https://job-boards.greenhouse.io/commerceiq) – Open roles, locations 5. [commerceiq.ai/leadership](https://www.commerceiq.ai/leadership) – Executive team, board of directors, investors ## Other roles at CommerceIQ - [Software Development Engineer - III](https://feeny.ai/job/software-development-engineer-iii-commerceiq-bengaluru-jb41edp6494g) — Bengaluru, India - [Software Development Engineer - III](https://feeny.ai/job/software-development-engineer-iii-commerceiq-bengaluru-w185b2s5hwnq) — Bengaluru, India - [Senior Account Executive](https://feeny.ai/job/senior-account-executive-commerceiq-united-states-p0qn6gtvj5qa) — United States - [Machine Learning Engineer III](https://feeny.ai/job/machine-learning-engineer-iii-commerceiq-bengaluru-3test7fh8ye4) — Bengaluru, India - [Data Scientist II](https://feeny.ai/job/data-scientist-ii-commerceiq-bengaluru-s2a4rv3ftr2r) — Bengaluru, India - [Security Engineer III](https://feeny.ai/job/security-engineer-iii-commerceiq-bengaluru-amdw0fqkjz4k) — Bengaluru, India - [Financial Analyst](https://feeny.ai/job/financial-analyst-commerceiq-mountain-view-xhfyt5rxn8bv) — Mountain View, CA - [Business Development Representative](https://feeny.ai/job/business-development-representative-commerceiq-united-states-mtvvxn218fmf) — United States - [Customer Success Manager, Display Advertising](https://feeny.ai/job/customer-success-manager-display-advertising-commerceiq-united-states-fzcg55qykbaj) — United States - [Director, Finance](https://feeny.ai/job/director-finance-commerceiq-bengaluru-bvst1v213anf) — Bengaluru, India