---
title: 'Senior Technical Program Manager, Intelligent Automation at Penn Interactive'
canonical: 'https://feeny.ai/job/senior-technical-program-manager-intelligent-automation-penn-interactive-united-6tzs4hfc3tz5'
type: 'job'
last_seen: '2026-09-07'
---

# Senior Technical Program Manager, Intelligent Automation at Penn Interactive

- **Company:** Penn Interactive
- **Location:** United States
- **Compensation:** $110k–$150k
- **Work type:** remote
- **Posted:** 2026-08-28
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/penninteractive/jobs/6174133004

## Job description

[PENN Entertainment, Inc.](https://www.pennentertainment.com/) is North America’s leading provider of integrated entertainment, sports content, and casino gaming experiences. From casinos and racetracks to online gaming, sports betting and entertainment content, we deliver the experiences people want, how and where they want them.

We’re always on the lookout for those who are passionate about creating and delivering cutting-edge online gaming and sports media products. Whether it’s through [Hollywood Casino](https://about.hollywoodcasino.com/), [theScore Bet Sportsbook](https://thescore.bet/), or [theScore](https://www.thescore.com/) media app, we’re excited to push the boundaries of what’s possible. These state-of-the-art platforms are powered by proprietary in-house technology, a key component of PENN’s omnichannel gaming and entertainment strategy.

When you join PENN Entertainment’s digital team, you’ll not only work on these cutting-edge platforms through theScore and PENN Interactive, but you’ll also be part of a company that truly cares about your career growth. We’re committed to supporting you as you expand your skills and explore new opportunities.

With locations throughout North America, you can build a future at PENN Entertainment wherever you are. If you want to challenge conventions in gaming, media and entertainment, we want to talk to you.

## About the Role & Team

In this role, you will be responsible for driving automation initiatives that deliver measurable business value across all of Penn Entertainment. Your work will span the full lifecycle of automation, from identifying opportunities to delivering and optimizing solutions. While automation is the primary focus, you will also consider AI-supported solutions where they align with the company’s overall AI strategy. You will partner closely with a small team of RPA specialists, AI strategists, and business leaders to identify opportunities, shape solutions, and drive meaningful impact across the organization.

## About the Work

- Identify and assess opportunities for automation and process improvement across business units.
- Collaborate with stakeholders to understand pain points, gather requirements, and prioritize initiatives based on business impact.
- Work hands-on with internal development teams and external vendors to design, build, and implement automation solutions.
- Ensure all automation and AI-supported solutions are practical, scalable, and aligned with company objectives and standards.
- Maintain a portfolio of automation initiatives, balancing quick wins with longer-term strategic projects.
- Lead structured discovery sessions and maintain a self-service intake process for automation ideas.
- Evaluate and prioritize opportunities using standardized criteria such as effort, risk, return on investment, compliance, and technical feasibility.
- Oversee the delivery of automation solutions, ensuring clear communication and alignment with internal teams and external partners.
- Manage vendor relationships, including selection, onboarding, and performance tracking for external automation and AI solution providers.
- Collaborate with engineering, data, security, and product teams to ensure seamless integration and operational readiness.
- Define and track key performance indicators such as hours saved, error reduction, cycle-time improvement, compliance, and stakeholder satisfaction.
- Stay informed about emerging automation and AI technologies and recommend new approaches when appropriate.
- Support a culture of continuous improvement and operational excellence across the organization.
- Other duties as required.

## About You

You are a self-motivated professional with a passion for operational efficiency and a proven track record in automation and business process improvement. You thrive on identifying opportunities to eliminate waste and deliver measurable value. You are comfortable working independently, but you also excel at building strong partnerships with internal development teams and external vendors.

- At least 5 years of experience designing, building, and managing automation solutions (workflow automation, or scripting), with hands-on expertise in at least one leading platform (for example, UiPath or Power Automate).
- Ability to evaluate existing processes and identify opportunities for improvement, increased efficiency, and automation.
- Demonstrated success in delivering business efficiency improvements through automation, with clear examples of measurable impact.
- Experience collaborating with internal engineering or development teams to deliver technical solutions.
- Experience managing relationships with external vendors or solution providers, including selection, onboarding, and performance management.
- Familiarity with evaluating and implementing AI-supported solutions for process improvement, and an understanding of how to align these with a company’s overall AI strategy.
- Strong program management and stakeholder influence skills, with the ability to prioritize initiatives and drive projects to completion.
- Excellent communication skills, able to translate technical concepts into clear business value for both technical and non-technical audiences.
- Experience in regulated or high-scale industries (such as gaming, fintech, or entertainment) is a plus.
- A strategic mindset, a collaborative approach, and a commitment to continuous improvement.

## What We Offer

- Competitive compensation package.
- Fun, relaxed work environment.
- Education and conference reimbursements.
- Opportunities for career progression and mentoring others.

## #LI-REMOTE

Salary Range $110,000—$150,000 USD

Penn Interactive is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.Base pay is one part of the Total Rewards that Penn Interactive provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Penn Interactive provides best-in-class benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.

## About Penn Interactive

## Company Overview
- **One-liner**: Penn Interactive is the digital arm of PENN Entertainment, creating real-money gaming and free-to-play apps for sports betting and online casino experiences.
- **Entity Type**: Public (Parent: PENN Entertainment, NASDAQ: PENN)
- **Headquarters**: Philadelphia, Pennsylvania, United States
- **Founded**: 2015
- **Founders**: Not publicly available (operates as a division of PENN Entertainment)

## Core Business
- **Primary industry/industries**: Online Gaming, Sports Betting, iCasino, Gambling Facilities and Casinos
- **Target customers**: B2C (consumers in regulated markets for real-money gaming and free-to-play apps)
- **Mission or purpose statement**: "To help people find their fun" by creating innovative, omni-channel entertainment experiences.

## Products & Services
- **theScore BET**: A real-money sports betting app available in the U.S., offering easy wagering on a wide range of sports.
- **Casino (theScore)**: An online casino app in Canada featuring over 200 games, including slots, table games, and live dealer options.
- **PENN Play**: The nation’s premier casino loyalty program, allowing members to earn and redeem rewards across over 35 physical destinations and online.
- **Free-to-Play & Social Gaming Apps**: Social and free-to-play gaming experiences for the online gaming community.

## Market Standing
- **Valuation/Market Cap**: Not disclosed for Penn Interactive specifically. Parent company PENN Entertainment has a market cap of approximately $2.5 billion (as of mid-2025).
- **Key Metric**: Parent company PENN Entertainment employs over 23,000 people. Penn Interactive itself employs 231 people (as of mid-2025).
- **Notable Investors/Partners**: Parent company PENN Entertainment is publicly traded (NASDAQ: PENN). Key partners include theScore (acquired in 2021), and the company has acquired HitPoint Studios and Luckypoint.
- **Growth Signals**: Penn Interactive is the digital arm of a major omni-channel operator. The company is actively hiring for roles in engineering, trading, marketing, and player development, indicating continued investment in its digital platforms. However, headcount has decreased by 23.3% year-over-year.

## Competitive Advantages
- **Omni-Channel Integration**: Deep integration with PENN Entertainment's 42+ physical gaming destinations and the PENN Play loyalty program, creating a seamless experience between online and retail.
- **Strong Brand Portfolio**: Operates theScore BET and Casino brands, which have strong recognition in Canada and growing presence in the U.S.
- **Established Parent Company**: Backed by PENN Entertainment, a major, established player in the North American gaming industry with significant resources and a large physical footprint.

## Strategic Focus
- **Digital Growth**: Continuing to expand its real-money gaming and sports betting apps in the U.S. and Canada.
- **Product Innovation**: Enhancing the user experience for its apps, including theScore BET and Casino, with a focus on easy wagering and a wide game selection.
- **Omni-Channel Integration**: Deepening the connection between its digital products and PENN Entertainment's physical casinos and racetracks through the PENN Play loyalty program.

## Why Work Here
- **Culture**: Described as a diverse, fun, and engaging work environment. The company emphasizes a "can-do attitude," collaboration, and a commitment to doing right by people and communities.
- **Remote/Hybrid Policy**: Many roles are listed as "Remote" (United States or Canada), suggesting a flexible, remote-first culture for many positions. Some roles are location-specific (e.g., Cherry Hill, NJ; Philadelphia, PA).
- **Diversity & Inclusion**: PENN Entertainment has been recognized as a "Champion of Board Diversity" and one of "America's Best Employers for Diversity" by Forbes. They have a PENN Diversity Council and scholarship programs.
- **Wellness & Benefits**: The company invests in team member wellbeing with personalized resources, promoting rest, relaxation, medical care, and personal pursuits.
- **Career Development**: Offers programs like Leadership Excellence at PENN (LEAP) and PENN Women to help team members explore their full potential.
- **Military Support**: Strong commitment to supporting service members, veterans, and their families through partnerships with Skillbridge, Hiring Our Heroes, and the Military Spouse Employment Partnership.

## Sources
1. [Penn Interactive Greenhouse Jobs](https://job-boards.greenhouse.io/penninteractive)
2. [PENN Entertainment Corporate Site](https://www.pennentertainment.com/corp/our-company)
3. [PENN Interactive LinkedIn](https://www.linkedin.com/company/penn-interactive-pi)
4. [PENN Entertainment Careers](https://www.pennentertainment.com/corp/careers)

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