---
title: 'Senior Technical Program Manager, Product Delivery at Fortell'
canonical: 'https://feeny.ai/job/senior-technical-program-manager-product-delivery-fortell-new-york-748ahvpqp754'
type: 'job'
last_seen: '2026-09-08'
---

# Senior Technical Program Manager, Product Delivery at Fortell

- **Company:** Fortell
- **Location:** New York, NY
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-06-24
- **Last confirmed live:** 2026-09-08
- **Apply:** https://jobs.ashbyhq.com/fortell/413688a8-9729-4cfe-9520-f8da7bec2496

## Job description

Fortell is designing better hearing aids for life as it's meant to be heard. Traditional hearing aids make everything louder but they don't do enough to help the brain separate conversation from noise in the moments that matter. Fortell uses custom AI chips to help the brain decode speech in real time, lifting voices up above the chaos so people don't just hear, they understand.

We are backed by Thrive Capital, Valor Equity Partners, Founders Fund, Optum Ventures, Lux Capital, Vast Ventures, Good Friends, Positive Sum, Stonecroft, and Atreides Management. Our debut product is available now at Fortell Audiology on Park Avenue and 61st Street.

We are seeking a Senior Technical Program Manager, Manufacturing to drive programs across our internal manufacturing operations and external manufacturing partners. You will be the primary program interface for our suppliers of custom components and subassemblies, while also supporting internal production programs. Coordinating line update schedules, new product introduction activities, quality escalations, and cross-functional projects. This is a high-impact role at the intersection of engineering, supply chain, and quality, reporting directly to the SVP of Technical Programs.

This role is based in New York City. Occasional domestic and international travel to supplier and manufacturing sites is required.

## KEY RESPONSIBILITIES

- Serve as the primary programs interface with assemblers, custom component fabricators and suppliers of key electronic components
- Coordinate prototype builds and first article inspections with suppliers, working closely with engineering and supply chain to drive rapid and effective iteration cycles. Flag risks to schedule early and coordinate recovery plans
- Support internal manufacturing program planning: collaborate with manufacturing and supply chain to plan and coordinate introduction of improvements and process changes, with close attention to stakeholders in product, quality and commercial teams
- Drive supplier quality escalations end-to-end: coordinate failure analysis with our internal FA team, issue supplier corrective action requests (SCARs), and track corrective actions to closure in concert with our Quality team
- Support supplier qualification and audit activities for new suppliers and new manufacturing processes
- Own meeting cadence for critical supplier projects: prepare agendas, capture action items, and drive follow-through across engineering, supply chain, and quality teams
- Coordinate verification and validation testing programs (e.g. environmental stress testing, biocompatibility, compliance testing) with internal team and external test labs

YOU'RE THE RIGHT CANDIDATE IF YOU HAVE:

- 5-8 years of experience in technical program management, supplier management, or product management
- Demonstrated ability to manage multiple workstreams simultaneously across internal teams and external partners with strong organizational rigor
- Broad technical knowledge and comfort working across disciplines. You can follow a conversation about solder stencil changes, injection mold tooling or radio testing, even if you're not the expert, and can quickly learn the fundamentals of a new domain
- Excellent problem solving skills. You can organize a team around a clear problem definition and help them thoroughly explore and evaluate potential solutions
- Clear, proactive communication skills. You're comfortable leading calls with overseas suppliers, writing crisp meeting notes, and holding people accountable on action items
- A bias for action and ownership. When you see a gap, you identify how to fill it and follow up until it's closed
- Willingness to travel domestically and internationally as needed to visit supplier and manufacturing sites

## PREFERRED EXPERIENCE:

- Bachelor's degree in engineering, operations research, supply chain management or similar technical discipline
- Experience with hearing aids, medical devices or consumer electronics
- Familiarity with quality management systems (ISO 13485, 21 CFR 820) and supplier quality tools (SCARs, CAPA, incoming inspection)
- Hands on knowledge of rapid prototyping (3D printing, basic electronics, basic software engineering)
- Experience managing suppliers in Asia (Mandarin language skills a plus)

#LI-Hybrid

## About Fortell

## Company Overview
- **One-liner**: Fortell builds AI-powered hearing aids that use custom silicon and advanced signal processing to clarify speech in noisy environments, helping people understand more of what they hear.
- **Entity Type**: Private (backed by prominent venture capital firms)
- **Headquarters**: New York, New York, United States
- **Founded**: 2021
- **Founders**: Matthew de Jonge (CEO), Andrew Casper (CTO), Igor (last name not publicly available), Cole (last name not publicly available)

## Core Business
- **Primary industry**: Medical device manufacturing (hearing aids), artificial intelligence, healthtech
- **Target customers**: B2C – individuals with hearing loss, especially those who struggle with speech comprehension in noise; also works with audiologists and clinics
- **Mission statement**: "To restore effortless connection through better hearing."

## Products & Services
- **Fortell AI Hearing Aids**: A hardware + software product featuring custom AI chips that separate speech from background noise in real time. The device is fitted and programmed through Fortell’s own audiology clinics (first clinic at 530 Park Ave, New York, NY). The product is marketed as a medical device and is available only after a personalized hearing evaluation and fitting by an audiologist.

## Market Standing
- **Valuation**: Not publicly disclosed
- **Key Metric**: Total funding amount not disclosed; backed by Thrive Capital, Founders Fund, Valor Equity Partners, Optum Ventures, Lux Capital, Vast Ventures, Good Friends, Positive Sum, Stonecroft, and Atreides Management.
- **Notable Investors/Partners**: Thrive Capital, Founders Fund, Valor Equity Partners (lead investors); advisors include Dr. Barbara Weinstein (Professor of Audiology, NYU), Dr. Kevin Franck (former Chair, Hearing Loss Association of America), Dr. Matt Fitzgerald (Stanford), Dr. Jan Blustein (NYU School of Medicine).
- **Growth Signals**: 
  - 52 employees (LinkedIn) with +1.6% monthly headcount growth
  - 15 active job postings (as of mid-2025), with a 200% monthly increase and 1400% quarterly increase in postings
  - First clinic in New York City; planning to expand to multiple major U.S. cities (e.g., Palm Beach Gardens, FL; Bay Area; Boston; Greenwich, CT)
  - Clinical trials show 50x more words understood vs. leading AI hearing aid in challenging noise; 95% of participants preferred Fortell over 5 top-spec competitors

## Competitive Advantages
- **Custom AI silicon**: Proprietary chips designed specifically for real-time speech separation, not just amplification.
- **Clinical validation**: Randomized controlled trials overseen by external academics demonstrating significant improvement in speech comprehension.
- **Integrated clinic model**: Direct-to-consumer fitting and support through owned audiology clinics, ensuring proper tuning and customer satisfaction.
- **Strong investor syndicate**: Backing from top-tier VCs (Thrive, Founders Fund, Valor) provides credibility and resources.

## Strategic Focus
- **Clinic expansion**: Opening new clinics across the U.S. to increase accessibility.
- **Talent acquisition**: Aggressively hiring across engineering (firmware, DSP, AI, hardware), audiology, quality, supply chain, and operations.
- **Product refinement**: Continuous improvement of AI algorithms and hardware based on real-world feedback and clinical data.

## Why Work Here
- **Culture**: Described as fast-moving, intentional, and mission-driven. Emphasis on cutting-edge science, human-centered design, and improving lives at scale.
- **Work environment**: Hybrid roles available (e.g., Firmware Engineer listed as hybrid on Built In). Office located in New York City with free lunch.
- **Compensation & benefits**: Competitive salary and stock options; top-notch healthcare for employee and family; free lunch; generous paid time off; 401(k) plan; parental leave.
- **Engineering culture**: Opportunity to work on custom silicon, AI/ML, DSP, and hardware in a startup environment with strong scientific backing. Team includes pioneers from Google, Butterfly Network, Mount Sinai, and other top organizations.

## Sources
1. [Fortell.com – Homepage](https://www.fortell.com/)
2. [Fortell.com – About Us](https://www.fortell.com/about-us)
3. [Fortell.com – Careers](https://www.fortell.com/careers)
4. [LinkedIn – Fortell Research Inc](https://www.linkedin.com/company/fortell-research)
5. [Built In – Fortell Research Inc Jobs](https://builtin.com/company/fortell-research-inc/jobs)

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