---
title: 'Senior Technical Services Manager at AirTrunk'
canonical: 'https://feeny.ai/job/senior-technical-services-manager-airtrunk-chiba-3rwr29tczxnw'
type: 'job'
last_seen: '2026-10-19'
---

# Senior Technical Services Manager at AirTrunk

- **Company:** AirTrunk
- **Location:** Chiba, Japan
- **Posted:** 2026-10-15
- **Last confirmed live:** 2026-10-19
- **Apply:** https://job-boards.greenhouse.io/airtrunk/jobs/8026574003

## Job description

Want to be a part of Asia Pacific & Middle East's (APME) largest, most innovative, and rapidly growing data centre company?

AirTrunk is a hyperscale data centre company with a powerful purpose - to scale and sustain the relentless growth of the region’s digital future. We do this by continuously redefining and delivering the digital infrastructure that meet the needs of our customers - the world’s most transformational companies. And we’re doing so sustainably, for today and tomorrow.

Having opened Australia’s first and largest hyperscale data centres in 2017, we set our eyes on rapid expansion and now operate a platform of hyperscale data centres across the APME region. With backing from our investors, including Blackstone, this is just the beginning…

Come join the A-Team at AirTrunk, where the cloud meets the ground.

A Snapshot

As Senior Technical Services Manager reporting to our Operations Director, you will work closely with our Operations team, making an impact in a number of ways:

- Being responsible for our critical environment maintenance planning activities at our Tokyo data centre
- Leading, mentoring and training a team of Technical Services Managers and supervising the contract management of site facilities providers for the tactical delivery of maintenance activities.

## Your Day to Day

As Senior Technical Services Manager you will manage a campus of data centres including a range of customers.

- Effectively run the site and achieve 100% uptime and compliance with customers' SLAs
- Lead all aspects of the planning and coordination of all preventive maintenance and repair works; ensure organisational change and incident management procedures are followed; coordinate activities as required with customers
- Coordinate with the development team to manage construction activity and installations, ensure system design, installation and testing adheres to operational standards
- Maintain site operating procedures (SOP, MOP, EOP) and any other documentation required by law e.g. SWMS
- Ensure compliance with site held accreditations, including, but not limited to ISMS, SOC2, PCI.
- Maintain compliance with local regulatory requirements including environmental, building, fire, electrical, hydraulic, occupational health & safety
- Be the primary operational contact for customers and local point of escalation during emergency events and day-to-day operations
- Attend witness testing of all equipment during commissioning to validate sequence of operations and receipt of all operational documentation
- Supervise provisioning of data centre services including connectivity, power services, deployment and any additional services to be delivered to the data centre customers
- Lead minor capital projects for customers and internal purposes
- Manage all maintenance and repair vendors and OPEX budget
- Measure operational metrics, data and analyse risks
- Conduct regular property inspections

## Requirements

- 5+ years' experience in facilities or operations management
- Fluent in English and Japanese
- Electrical or mechanical trade background or degree
- Ability to establish and review Method of Procedure documents, incident reports, emergency event summaries, root cause analysis reports, CAPEX/OPEX budget forecasts/reports and O&M manuals
- Experienced in managing third party service providers; setting and managing critical metrics, negotiating contracts and pricing for services
- Experienced in working with Customer Portals, BMS, Computerized Maintenance Management Systems
- Ability to effectively manage internal and external customers
- Ability to deliver effective presentations.
- Ability to travel in Japan (<25%)

The AirTrunk Culture

Working at AirTrunk is a once in a lifetime opportunity to fast-track your career and amplify your impact. Whilst you’re helping scale our region’s digital future, we’ll help you Grow@Hyperscale and unleash your full potential.

The pace in which we operate means you’ll feel an electric atmosphere at AirTrunk. We are a team of challengers and collaborative problem solvers who break new ground every day. We do this by living our values, going above and beyond, and being dynamic, transparent, and responsive.

Every AirTrunker brings their own unique background and diverse perspective to find solutions to problems that matter. We make sure you have everything you need to make your mark and thrive in a flexible and safe working environment, where everyone feels welcome. Our benefits empower AirTrunkers to stay positively charged.

Now’s your chance to Grow@Hyperscale.

**To all recruitment agencies: AirTrunk does not accept agency resumes. Please do not forward resumes to our jobs alias, AirTrunk employees or any other organisation location. AirTrunk is not responsible for any fees related to unsolicited resumes.**

## About AirTrunk

## Company Overview
- **One-liner**: AirTrunk is a hyperscale data centre specialist creating a platform for cloud, content and large enterprise customers across the Asia-Pacific & Middle East (APME) region.
- **Entity Type**: Private (backed by investors including Blackstone)
- **Headquarters**: Sydney, Australia
- **Founded**: 2015
- **Founders**: Robin Khuda (Founder & CEO)

## Core Business
- **Primary industry**: Hyperscale data centre development and operations
- **Target customers**: B2B – world’s largest cloud, content, and technology companies
- **Mission / purpose**: To scale and sustain the relentless growth of the region’s digital future by continuously redefining and delivering data centres that meet customer needs – sustainably.

## Products & Services
- **Hyperscale Data Centre Campuses**: End-to-end design, construction, and operation of large-scale data centres across APME. Delivered with industry-leading reliability, technology innovation, and energy/water efficiency at significantly lower build and operating cost.
- **Customer Solutions & Innovation**: Customised design, energy & climate solutions, product design, and site selection tailored for hyperscale customers.
- **Sustainability & Financing**: A$7 billion+ in sustainable financing; commitment to net zero emissions by 2030; dedicated social and environmental impact programs.

## Market Standing
- **Valuation / Market Cap**: Not publicly disclosed as a private company; significant backing from Blackstone.
- **Key Metric**: Operates a growing platform of hyperscale data centres across Australia, Hong Kong, Japan, Malaysia, and Singapore, with total capacity expanding to 700MW+.
- **Notable Investors / Partners**: Blackstone (lead investor)
- **Growth Signals**: Rapid expansion since opening Australia’s first hyperscale data centres in 2017; now the largest and fastest growing data centre platform in Asia-Pacific & Japan (excl. China). Entry into new markets (Malaysia, Middle East) and ongoing expansion of existing campuses.

## Competitive Advantages
- **Hyperscale focus**: Pure-play hyperscale specialist with deep expertise in large-scale, energy-efficient data centre design and construction.
- **Cost leadership**: Proprietary designs and construction methodologies deliver significantly lower build and operating costs than competitors.
- **Sustainability**: First-mover on large-scale renewable energy procurement and net-zero targets, a key differentiator for ESG-conscious customers.
- **Customer relationships**: Trusted partner of the world’s most transformational technology companies, with a strong track record of on-time, on-spec delivery.

## Strategic Focus
- **Scale & sustainability**: Continue rapid geographic expansion across APME while achieving net zero emissions by 2030.
- **AI-driven growth**: Enable the region’s digital future accelerated by artificial intelligence, requiring increased data centre capacity.
- **Operational excellence**: Maintain industry-leading reliability, energy efficiency, and innovation across the full data centre lifecycle.

## Why Work Here
- **Culture & recognition**: Certified Great Place to Work® in Australia, Singapore, and Japan. Ranked top 10 in Australia’s Best Workplaces™ and recognised as one of Australia’s 2025 Best Workplaces™ in Technology.
- **Employee promise – “Grow@Hyperscale”**: Fast-track career growth, high-impact projects, and a chance to work with the largest technology companies in the world.
- **Benefits**: 26 weeks paid parental leave (primary caregiver), 6 weeks (secondary); Employee Assistance Program; AirFit wellness resources; Recharge Days (additional leave); weekly lunches, monthly social events, annual global get-together (AirTrunk Connect); 3 days paid volunteering leave per year; dedicated learning & development programs.
- **Flexibility**: Collaborative workplaces designed for best work with flexibility when needed (likely hybrid/flexible model).
- **Diversity & Inclusion**: Inclusive hiring practices (inclusive language in job ads, diverse interview panels, Work180 endorsement), Employee Resource Groups, and a DEI strategy focused on gender, race/ethnicity, and generational representation.
- **Locations**: Offices and data centres in Sydney, Melbourne, Singapore, Hong Kong, Johor Bahru (Malaysia), Tokyo, and Osaka.

## Sources
1. [AirTrunk About Page](https://airtrunk.com/about-airtrunk/)
2. [AirTrunk Homepage](https://airtrunk.com/)
3. [AirTrunk Careers](https://airtrunk.com/careers/)
4. [AirTrunk Candidate Guide 2025 (PDF)](https://airtrunk.com/wp-content/uploads/2025/05/AirTrunk-Candidate-Guide-2025.pdf)

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