---
title: 'Senior Technical Success Manager (Australia or Japan) at Qdrant'
canonical: 'https://feeny.ai/job/senior-technical-success-manager-australia-or-japan-qdrant-australia-ascvs2g4cmyy'
type: 'job'
last_seen: '2026-11-01'
---

# Senior Technical Success Manager (Australia or Japan) at Qdrant

- **Company:** Qdrant
- **Location:** Australia
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-10-22
- **Last confirmed live:** 2026-11-01
- **Apply:** https://jobs.ashbyhq.com/qdrant.tech/43984944-5877-4611-b970-39519591b341

## Job description

Qdrant is an open-source vector search engine powering the next generation of AI applications, from semantic search and retrieval-augmented generation (RAG) to AI agents and real-time recommendations. Trusted by global leaders like Canva, HubSpot, Tripadvisor, Bosch, and Deutsche Telekom, we’re building the retrieval infrastructure layer for modern AI. Recently raising $50M in Series B funding, we are growing rapidly and committed to transforming how AI understands and interacts with data. As a remote-first company, we believe diverse backgrounds, perspectives, and experiences fuel innovation. Here, you’ll own meaningful work, tackle challenges, and grow alongside passionate individuals dedicated to shaping the future of AI.

The Team and Impact You'll join the Customer Success and Engineering organization as our first Senior Technical Success Manager hire in Australia or Japan, reporting to our Director of Customer Success. Our Technical Success Managers in the US and Europe own the post-sale relationship for our most strategic accounts. In APAC, you'll do that and more: you'll be the technical face of Qdrant in the region, working with Account Executives, Support, Forward Deployed Engineers, and Solutions Architects who sit several time zones away. Most of your time goes to helping customers who already run Qdrant in production succeed and grow. The rest goes to supporting new deals, partner work, and first-line technical questions in APAC hours. It's a hybrid role for someone who likes being first in, figuring things out, and building how we work in a new region.

## What You Will Own

- Strategic APAC accounts, end to end. Be the primary technical owner for our largest customers in the region, from onboarding through production, scaling, and expansion. Run health checks and architecture reviews, and spot growth opportunities before the customer asks.
- Hands-on delivery. Work directly with customer engineering teams on deployment, configuration, and performance tuning across Qdrant Cloud and self-hosted Kubernetes environments.
- First-line technical support in APAC hours. Resolve most technical questions yourself, and hand edge cases to Support and Engineering with clear, evidence-based diagnostics so nothing stalls overnight.
- Expectation setting with demanding customers. Hold the line on scope, priorities, and customization requests, and align engineering, IT, and security stakeholders on what happens next and when.
- Pre-sales and partner support. Back Account Executives on new opportunities and proofs of concept in the region, and help regional partners' technical teams position and deploy Qdrant.
- The voice of APAC customers. Bring field feedback to Product and Engineering, and help shape the playbooks and processes we'll use as the region grows.

## Who You Are

- You have 6+ years in customer-facing technical roles (Technical Account Manager, Technical Success Manager, Solutions Architect, Solutions Engineer, or Forward Deployed Engineer) at an AI, data, or database infrastructure company.
- You're hands-on with cloud-native infrastructure: Kubernetes, Terraform, and at least one major cloud (AWS, GCP, or Azure). You can reason about memory, performance, and scaling problems without waiting for someone else.
- You've worked both sides of the deal. You can support a technical evaluation as comfortably as you can run a long-term customer relationship.
- You bring enterprise maturity. You'll be dealing with our biggest enterprise clients in the region, so you negotiate confidently with engineering, IT, and security teams, and you push back with care when a customer's request doesn't serve them.
- You're self-sufficient and enjoy startup ambiguity. You can be the only Qdrant person in your time zone, make good calls on your own, and know when to delegate or escalate.
- You're based in APAC, ideally Australia, communicate clearly in English, and can occasionally join early or late calls with teammates in Europe and the US.

## Nice To Have

- Direct experience with vector search or search engines, or RAG and agentic AI applications in production.
- Experience as an early or first hire building a regional presence for a start-up or scale-up.

## Why join us

- A remote-first, international team working on cutting-edge AI infrastructure.
- A competitive salary with additional perks.
- Flexible working hours and async-friendly culture.
- High ownership and real impact.
- Open-source, engineering-driven culture.
- Choose your own laptop equipment.

For US-based full-time employees, we also offer a comprehensive benefits package including 401k match, health, dental, and vision insurance, plus flexible PTO policy.

Qdrant is an equal-opportunity employer. We believe the best ideas come from diverse teams, and we actively welcome applicants from all backgrounds. If this role excites you but you don't check every single box, we'd still love to hear from you! We don't want to miss out on great people because of a checklist.

Come build with us!

For information on how we handle your personal data, please refer to our [Recruitment Privacy Policy](https://qdrant.tech/legal/recruitment-privacy-policy/)

## #LI-REMOTE

## About Qdrant

## Company Overview
- **One-liner**: Qdrant provides an open-source, high-performance vector search engine and database built in Rust, powering AI retrieval applications.
- **Entity Type**: Private (Series B)
- **Headquarters**: Berlin, Germany
- **Founded**: 2021
- **Founders**: Andrey Vasnetsov (CTO) and Andre Zayarni (CEO)

## Core Business
- **Primary industry/industries**: Vector database software, AI infrastructure, search and retrieval.
- **Target customers**: B2B – enterprises, AI/ML teams, developers building semantic search, RAG, recommendation systems, anomaly detection, and AI agents.
- **Mission or purpose statement**: "Powering the next generation of AI applications with advanced and high-performant vector similarity search technology."

## Products & Services
- **Qdrant Cloud**: Fully managed SaaS on AWS, GCP, or Azure with auto-sharding, high availability, and native cloud inference for embeddings.
- **Qdrant Hybrid Cloud**: Bring your own Kubernetes with decoupled control and data planes for flexible on-prem or multi-cloud deployments.
- **Qdrant Private Cloud**: Air-gapped, compliant deployments for maximum data control.
- **Qdrant Edge (Beta)**: Lightweight, low-latency vector search for edge devices.
- **Core Engine**: Open-source Rust-based vector database with SIMD, custom Gridstore engine, real-time indexing, memory-efficient storage (quantization up to 64x reduction), and built-in support for dense/sparse vectors, hybrid search, multivector, and reranking (ColBERT, MMR).
- **Developer Tools**: REST and gRPC APIs, official clients (Python, JavaScript), built-in Web UI for visualization, and integration with Prometheus/Grafana/Datadog.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed.
- **Key Metric**: Total funding of **$88.3M** across five rounds (Pre-Seed, Seed, Series A, Series B, and a venture round). Annual revenue estimated at **$1.0M**.
- **Notable Investors/Partners**: Lead investors include AVP (Series B), Spark Capital (Series A), Unusual Ventures (Seed), 42CAP (Pre-Seed). Other investors not fully named.
- **Growth Signals**: 60% headcount growth year-over-year (88 employees as of mid-2025); 30k+ GitHub stars; 60k+ community members; 30 active job postings; expansion to 23 countries; SOC2 & HIPAA compliant.

## Competitive Advantages
- **Pure Rust implementation** with SIMD and a custom storage engine (Gridstore) – no wrappers, no bolt-ons, delivering high performance and low latency.
- **Real-time indexing** – new vectors are searchable immediately without full index rebuilds.
- **Memory-efficient storage** using asymmetric, scalar, and binary quantization (up to 64x memory reduction).
- **Hybrid search** (dense + sparse) with built-in BM25, SPLADE++, miniCOIL, and ColBERT reranking.
- **Filtering during HNSW traversal** – no pre/post-filtering, high recall under complex conditions.
- **Enterprise-grade security** (RBAC, SSO/SAML/OIDC, multitenancy, private networking, air-gapped options).
- **Flexible deployment** – cloud, hybrid, private, edge, on-prem.

## Strategic Focus
- **Current priorities**: Scaling enterprise adoption of AI retrieval; deepening cloud platform capabilities (native inference, managed services); expanding edge and hybrid deployment options; improving developer experience with multivector and reranking features.
- **Direction for growth**: Becoming the go-to vector database for production-grade AI applications, from RAG agents to recommendation systems.

## Why Work Here
- **Culture highlights**: Open-source DNA with a strong engineering ethos; high-growth environment (60% YoY headcount); distributed team across 23 countries (US, Germany, Spain, France, India, UK, etc.).
- **Remote/hybrid policy**: Hybrid model for Berlin HQ (some roles listed as hybrid); many positions are posted as EMEA or remote-friendly.
- **Notable perks**: Work on cutting-edge AI infrastructure with Rust; contributing to a popular open-source project (30k+ GitHub stars); opportunities to shape a rapidly scaling product.
- **Engineering culture**: Heavy emphasis on performance and first-principles optimization; small, focused teams with high ownership (88 employees); recent VP of Engineering search signals expansion in technical leadership.
- **Active hiring**: 30 open positions across engineering, cloud infrastructure, FinOps, marketing, sales, and technical success.

## Sources
1. [Qdrant Website](https://qdrant.tech/)
2. [Qdrant Careers Page on Ashby](https://jobs.ashbyhq.com/qdrant.tech)
3. [Qdrant About Page](https://qdrant.tech/about-us/)
4. [Qdrant LinkedIn Company Page](https://www.linkedin.com/company/qdrant)
5. [Qdrant GitHub Repository](https://github.com/qdrant)

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