---
title: 'Senior Technical Writer - Solutions Engineering *EU/UK remote* (m/f/d) at Pliant'
canonical: 'https://feeny.ai/job/senior-technical-writer-solutions-engineering-eu-uk-remote-m-f-d-pliant-germany-jt56n7dcsdds'
type: 'job'
last_seen: '2026-09-09'
---

# Senior Technical Writer - Solutions Engineering *EU/UK remote* (m/f/d) at Pliant

- **Company:** Pliant
- **Location:** Germany
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-06-01
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/pliant/3b3bc3b9-48a4-4c06-a487-c3d9ce5c663d/application

**Skills:** Technical writing, Developer documentation, API documentation, Information architecture, Docs-as-code workflows, Code reading, API spec analysis, AI tooling for writing, Fintech experience, Payments domain knowledge, Regulated B2B domain experience, European languages

> Lead the overhaul of Pliant's developer documentation, unifying API references and guides for direct and partner audiences. Collaborate with Engineering and Product to validate integration flows, establish documentation standards, and improve the developer portal experience.

## Job description

## ABOUT US

Pliant is a European fintech specializing in B2B payment solutions. Our modular, API-first platform helps businesses streamline spending, improve cash flow, and integrate payments into their financial workflows. Designed for industries with complex payment needs, such as travel and fleet, Pliant enables greater efficiency, control, and profitability.

We serve two primary customer segments:

- Companies looking to optimize operational processes through intuitive apps and APIs, gaining control, automation, and financial flexibility through extended credit lines.
- Businesses such as financial software platforms, ERP providers, and banks that want to launch or enhance their credit card offerings using Pliant’s embedded finance and white-label solutions.

Founded in 2020 and headquartered in Berlin, Pliant supports over 4,000 businesses and more than 20 partners globally. As a licensed e-money institution (EMI), we issue credit cards in 11 currencies across more than 30 countries, helping companies streamline and simplify payments.

Learn more at www.getpliant.com http://www.getpliant.com

## ABOUT THE ROLE

As Senior Technical Writer - Solutions Engineering, you will own how developers, customers, and partners experience Pliant through our documentation. Our API and developer documentation is one of the most important brand and product assets we have as an infrastructure-focused B2B fintech; customers and partners judge our platform by it, and we want it on par with the very best in the industry.

You will lead a full overhaul of Pliant’s developer documentation: rebuilding the information architecture from the ground up, raising consistency and quality across the entire surface, and unifying our Direct and Partner API documentation into a single coherent Pliant API story that works for both direct customers and embedded-finance partners.

This is not a write-things-after-launch role. You will work embedded with Product and Engineering, reading code, calling endpoints, validating integration flows end-to-end, and act as the engineering partner who turns complex payment infrastructure into documentation developers genuinely enjoy using. You will turn tribal knowledge that today lives in the heads of engineers, solution engineers, and product managers into durable, well-structured content that lets customers and partners integrate faster and with fewer back-and-forth.

This role sits within Pliant’s Solutions Engineering team and reports to the Head of Solutions Engineering.

## WHAT YOU’LL DO

- Own Pliant’s developer documentation end-to-end: API reference, guides, recipes, quickstarts, and conceptual content for both direct customers and embedded-finance partners.
- Lead a full rework of our information architecture, designing structures around the jobs developers and integrators are trying to get done, so each audience finds their path quickly.
- Drive the unification of our Direct and Partner API documentation into one coherent surface as the underlying APIs converge into the Pliant API.
- Validate documentation hands-on: read code and API specs, call endpoints, run integration flows, and surface gaps, inconsistencies, and rough edges before customers or partners do.
- Establish and uphold documentation standards, voice and style guide, contribution model, review process, so engineers and PMs can contribute consistently with you as the editorial owner.
- Partner with Product and Engineering on API governance, pushing for consistent naming, error handling, and behavior across endpoints, and feeding learnings from documentation work back into the platform itself.
- Shape and improve our developer portal and docs tooling so publishing is fast, content is easy to maintain, and the reader experience is best-in-class.
- Use modern AI tooling as a leverage point, to draft, restructure, identify blindspots, and keep large surfaces of content consistent, while owning quality, accuracy, and editorial judgment yourself.
- Define and track quality signals such as time-to-first-successful-API-call, support deflection on documented topics, content freshness, and doc-related integration friction, and use them to prioritize work.

## WHAT YOU’LL BRING

- 5+ years of technical writing experience, with a strong track record of building or substantially overhauling developer documentation for an API-first product.
- Direct experience in fintech, payments, or another regulated, infrastructure-heavy B2B domain is a strong plus.
- Strong information architecture skills: you have designed documentation structures from scratch around how different audiences actually use them, not around how a feature team happens to be organized.
- Comfortable in docs-as-code workflows and able to read code and API specs well enough to verify behavior independently, without depending on engineers to spoon-feed you.
- Fluent working directly with engineers and product managers as a technical peer: you ask sharp questions, push back on ambiguity, and care about getting the underlying concept right.
- Excellent editorial judgment: clarity, consistency, and brevity are reflexes, and you can hold a high bar across content written by non-writers.
- Hands-on with modern AI tooling for writing and editing, with a clear point of view on where it adds leverage and where human judgment must lead.
- A strong ownership mindset and the confidence to define what “great” looks like for our documentation, then make it happen.
- Fluent in English; additional European languages are a plus.

## WHAT WE OFFER

- A high-impact, highly visible role shaping one of Pliant’s most important brand and product assets.
- The opportunity to define from the ground up how thousands of developers, customers, and partners experience our platform.
- Close collaboration with product managers, engineers, and solution engineers who treat documentation as a first-class part of the product.
- Flat hierarchies, fast decision-making, and a highly international team.
- Competitive compensation.
- Flexible work setup, remote across Europe or in any of our seven European offices.

Pliant is an equal opportunity employer. We welcome applications from people of all backgrounds, identities and abilities, and are committed to an inclusive hiring process. If you need any accommodations during the interview process, please let us know.

## About Pliant

## Company Overview
- **One-liner**: Pliant provides an API-first, modular B2B credit card platform that enables businesses to issue, manage, and track physical and virtual credit cards while streamlining payment processes and spend controls.
- **Entity Type**: Private (growth stage, backed by multiple venture capital investors)
- **Headquarters**: Berlin, Germany
- **Founded**: 2020
- **Founders**: Malte Rau and Fabian Terner

## Core Business
- **Primary industry**: Fintech – B2B payments, spend management, and card issuance.
- **Target customers**: B2B – businesses of all sizes (SMB to enterprise), banks and financial institutions (via CaaS/BaaS), and developers/API users.
- **Mission or purpose statement**: "Empower companies to grow by providing a smart way to pay that scales with their business." [getpliant.com](https://www.getpliant.com/en-us/about-pliant)

## Products & Services
- **Payment Apps**: Ready-to-use mobile and web applications for issuing cards, managing spend, tracking transactions, and integrating with accounting tools. Ideal for companies that want a full-featured solution out of the box.
- **Pro API**: A fully customizable API for businesses that need to issue cards at scale, automate workflows, and build custom integrations into their finance stack. Supports single-use virtual cards, spend controls, and real-time monitoring.
- **CaaS & BaaS (Card-as-a-Service & Banking-as-a-Service)**: White-label solutions for banks and fintechs to launch their own branded credit card programs, with Pliant handling compliance, card issuance, and processing under its e-money license.
- **Card & Spend OS**: The underlying operating system that powers all products, offering spend control, receipt management, accounting automation, and transaction insights.

## Market Standing
- **Valuation/Market Cap**: Not publicly available.
- **Key Metric**: Total funding amount not publicly disclosed; notable investors include **Alstin Capital**, **Motive Ventures**, **Speedinvest**, **SBI Investment**, **PayPal Ventures**, and **Illuminate Financial**. [getpliant.com](https://www.getpliant.com/en-us/about-pliant)
- **Notable Investors/Partners**: PayPal Ventures, Speedinvest, Alstin Capital, Motive Ventures, SBI Investment, Illuminate Financial.
- **Growth Signals**: 
  - Team of 250+ employees representing 35+ nationalities. [getpliant.com](https://www.getpliant.com/en/careers)
  - Offices in Berlin (HQ), London, New York, Paris, Munich, Vienna, Lisbon, and Helsinki. [getpliant.com](https://www.getpliant.com/en-us/about-pliant)
  - Licensed as an e-money institution (EMI) in the EU and certified ISO/IEC 27001:2022 and PCI DSS. [getpliant.com](https://www.getpliant.com/en)
  - High Glassdoor rating of 4.6/5 (as of Nov 2024). [getpliant.com](https://www.getpliant.com/en/careers)

## Competitive Advantages
- **API-first platform**: Fully programmable card issuance and spend management, enabling deep customization and automation for enterprises and developers.
- **Regulatory moat**: Holds an e-money license and multiple security certifications (ISO 27001, PCI DSS), making it a trusted partner for banks and regulated institutions.
- **Multi-product flexibility**: Offers everything from out-of-the-box apps to white-label CaaS/BaaS, covering a wide range of customer needs in one platform.
- **Real-time data & insights**: Provides granular transaction monitoring, customizable reporting, and seamless integration with accounting and ERP systems.

## Strategic Focus
- Expand geographically (already present across Europe and the US) and deepen partnerships with banks and fintechs through CaaS offerings.
- Continue enhancing the Pro API and automation capabilities to serve high-volume enterprise clients.
- Strengthen compliance and security infrastructure to maintain regulatory advantages.
- Grow headcount across engineering, sales, and data teams to support scaling.

## Why Work Here
- **Culture & values**: Emphasizes agility, kindness, openness, and having fun. Mission-driven team with a flat structure and collaborative environment. [getpliant.com](https://www.getpliant.com/en/careers)
- **Remote/hybrid policy**: Offers home office and remote work opportunities (many roles listed as *EU/UK remote*), plus flexible working hours. [getpliant.com](https://www.getpliant.com/en/careers)
- **Perks**: Learning & development budget, monthly lunch benefit, mobility perk, Bahncard, Wellhub membership, and regular team events.
- **Engineering culture**: 11 cross-functional teams, with visible investment in data, engineering, and product roles. Technology stack includes modern API-first development.
- **Glassdoor rating**: 4.6/5 (as of Nov 2024) – indicative of high employee satisfaction.

## Sources
1. [getpliant.com - Main site](https://www.getpliant.com/en)
2. [getpliant.com - About page](https://www.getpliant.com/en-us/about-pliant)
3. [getpliant.com - Careers page](https://www.getpliant.com/en/careers)
4. [linkedin.com - Pliant company page](https://www.linkedin.com/company/getpliant)
5. [getpliant.com - Careers (alternate)](https://www.getpliant.com/en-us/careers)

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