---
title: 'Senior Technology Specialist, Executive Support at Okta'
canonical: 'https://feeny.ai/job/senior-technology-specialist-executive-support-okta-san-francisco-1eczqkttx9zp'
type: 'job'
last_seen: '2026-10-30'
---

# Senior Technology Specialist, Executive Support at Okta

- **Company:** Okta
- **Location:** San Francisco, CA
- **Compensation:** $103k–$142k
- **Posted:** 2026-10-23
- **Last confirmed live:** 2026-10-30
- **Apply:** https://www.okta.com/company/careers/opportunity/8306620?gh_jid=8306620

## Job description

Secure Every Identity, from AI to Human

Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence.

This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk.

The Global Executive Operations (GEO) Team

Global Executive Operations (GEO) is part of the Technology, Data & Intelligence (TDI) organization and provides a world-class, white-glove technology experience to Okta's executive leadership. The team delivers frictionless daily support, executive meeting and event AV, and onboarding for new executives, while also building the knowledge and enablement that keeps the wider GEO support team sharp. GEO combines high-touch service with continuous improvement, so leaders can focus on running the business.

The Senior Technology Specialist, Executive Support Opportunity

Reporting to the Manager, Executive Support, this role will provide discreet, first-touch technology support to Okta's C-suite executives and their executive assistants across tickets, Slack, walk-ups, and email. You will support high-visibility meetings and offsites, drive a tailored onboarding experience for new executives, and troubleshoot across macOS, Windows, and mobile devices. You will also share on-call coverage, create knowledge content, and help lead problem management and process improvements. The ideal candidate has an executive presence, stays calm under pressure, and is comfortable with flexible hours, including early mornings, late nights, and weekends.

## What you'll be doing

- Deliver: daily onsite and remote IT support for executives and EAs through ServiceNow, Slack, walk-ups, and email, with a focus on first-touch resolution and SLA performance.
- Support: white-glove AV and Zoom for executive sessions, leadership offsites, and smaller gatherings in corporate event spaces, onsite and remotely.
- Onboard: new executives with a personalized Day 1 experience so they are fully set up for success.
- Troubleshoot: macOS, Windows, iOS, and Android issues, including corporate security alignment and device performance.
- Investigate: complex incidents, document root causes in RCAs, and find process changes that improve productivity for executives and the support team.
- Join: a shared on-call rotation for critical executive escalations, including early morning, late night, and weekend coverage.
- Create: knowledge articles, runbooks, and short videos that enable the GEO support team and executive customers.
- Contribute: to Workplace Technology projects and travel up to 25% of the time to other Okta offices or offsite events.

## What you'll bring to the role

- 5+ years in enterprise IT support, workplace technology, systems support, or a related technical field.
- Hands-on, advanced troubleshooting across Mac and PC hardware.
- Working knowledge of heavily SaaS-based environments, including managing role-based access control (RBAC).
- Comfort supporting C-suite leaders in high-touch corporate settings.
- Know-how running AV events, Zoom Rooms, Zoom, and Zoom Phone in corporate spaces.
- Deep technical range across endpoint management, identity and access, collaboration platforms, networking, and video conferencing or workplace AV.
- Discretion and integrity in confidential, high-pressure situations, with the composure to stay decisive.
- A track record of mentoring junior engineers, documenting technical standards, or building reusable cross-training.

And extra credit if you have experience in any of the following!

- Expertise in enterprise AV, video conferencing, live-event technology, or executive meeting environments.
- Experience with automation, scripting, AI-enabled support, or other tools that reduce repetitive work and improve support quality.

#P6348_3591464

## #LI-MC1

Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit:https://rewards.okta.com/us.

The annual base salary range for this position for candidates located in the San Francisco Bay area is between: $103,000—$142,000 USD

The Okta Experience

- [Supporting Your Well-Being](http://rewards.okta.com)
- [Driving Social Impact](https://www.okta.com/company/okta-for-good/)
- [Developing Talent and Fostering Connection + Community](https://www.okta.com/company/talent-connection-community/)

We are intentional about connection. Our global community, spanning over 20 offices worldwide, is united by a drive to innovate. Your journey begins with an immersive, in-person onboarding experience designed to accelerate your impact and connect you to our mission and team from day one.

Okta is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, marital status, age, physical or mental disability, or status as a protected veteran. We also consider for employment qualified applicants with arrest and convictions records, consistent with applicable laws.

If reasonable accommodation is needed to complete any part of the job application, interview process, or onboarding please [use this Form](https://docs.google.com/forms/d/1EfiEYZrIyhA2X4Fijk0R3RKYOzNoS3wtvyM4nhbZnXE/edit) to request an accommodation.

Notice for New York City Applicants & Employees: Okta may use Automated Employment Decision Tools (AEDT), as defined by New York City Local Law 144, that use artificial intelligence, machine learning, or other automated processes to assist in our recruitment and hiring process. In accordance with NYC Local Law 144, if you are an applicant or employee residing in New York City, please [click here](https://talent.okta.com/new-york-city-aedt-notice.html) to view our full NYC AEDT Notice.

## About Okta

## Company Overview
- **One-liner**: Okta is The World’s Identity Company™, providing cloud-based identity and access management (IAM) solutions that securely connect people to technology, now extended to AI agents.
- **Entity Type**: Public (NASDAQ: OKTA)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2009
- **Founders**: Todd McKinnon and Frederic Kerrest

## Core Business
- **Primary industry**: Cybersecurity – Identity and Access Management (IAM)
- **Target customers**: B2B, Enterprise (two-thirds of the Fortune 100, major government agencies), SMBs, and developer teams (via Auth0)
- **Mission or purpose**: “Free everyone to safely use any technology.”

## Products & Services
- **[Okta Workforce Identity](https://www.okta.com/)**: Cloud-based IAM for employees, contractors, and partners – includes single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access controls. (SaaS)
- **[Okta Customer Identity (Auth0)](https://www.okta.com/)**: Developer-friendly platform for authenticating and authorizing users in consumer and SaaS applications. (SaaS/API)
- **[Okta for AI Agents](https://www.okta.com/)**: A new offering that brings AI agents into the identity security fabric – enables discovery, onboarding, protection, and governance of machine identities. (SaaS)

## Market Standing
- **Valuation/Market Cap**: Not publicly available in provided sources (publicly traded; refer to stock exchange data).
- **Key Metric**: Annual Revenue – Not publicly available in provided sources.
- **Notable Investors/Partners**: Not detailed in provided materials; the company highlights that two-thirds of the Fortune 100 and thousands of organizations trust Okta [okta.com/company](https://www.okta.com/company/).
- **Growth Signals**: Strong push into AI agent security; “Always secure. Always on.” commitment; global presence in 15 countries.

## Competitive Advantages
- Trusted by the largest enterprises and governments – a deeply embedded identity standard.
- Comprehensive platform covering both workforce and customer identity under one fabric.
- Pioneering the identity framework for AI agents, creating a new moat in the machine-identity space.
- **Okta Secure Identity Commitment (OSIC)** – a long-term pledge to lead against identity-based attacks, reinforcing reliability and transparency.

## Strategic Focus
- Securing the “agentic enterprise” by extending identity governance to AI agents.
- Continuous innovation in IAM to address emerging threats (phishing, AI-powered attacks).
- Expanding the Auth0 developer ecosystem and deepening integrations with cloud platforms.

## Why Work Here
- **Culture**: Values-driven (“Love our customers,” “Always secure. Always on.,” “Build and own it,” “Drive what’s next”). Strong emphasis on security, ownership, and customer success [okta.com/company/careers](https://www.okta.com/company/careers/).
- **Work model**: Hybrid and remote-friendly – listings show “US Remote,” “UK Remote,” and office locations in 15 countries (e.g., San Francisco, Toronto, London, Tokyo, Bengaluru) [okta.com/company/careers/job-listing](https://www.okta.com/company/careers/job-listing/).
- **Perks**: Competitive salary, employee stock purchase plan (ESPP), flexible PTO, professional development resources, and social impact programs (Okta for Good, 1% Pledge) [okta.com/company/careers](https://www.okta.com/company/careers/?gh_src=7j0um41).
- **Engineering culture**: Teams build secure, reliable systems at scale; early career programs and a focus on AI identity security offer cutting-edge challenges.

## Sources
1. [okta.com](https://www.okta.com/)
2. [okta.com/company](https://www.okta.com/company/)
3. [okta.com/company/careers](https://www.okta.com/company/careers/)
4. [okta.com/company/careers (benefits)](https://www.okta.com/company/careers/?gh_src=7j0um41)
5. [okta.com/company/careers/job-listing](https://www.okta.com/company/careers/job-listing/)

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