--- title: 'Senior Territory Manager, Bank Retail & Direct Enterprise Sales at Razorpay Software Private Limited' canonical: 'https://feeny.ai/job/senior-territory-manager-bank-retail-direct-enterprise-sales-razorpay-software-qree370wzk87' type: 'job' last_seen: '2026-09-26' --- # Senior Territory Manager, Bank Retail & Direct Enterprise Sales at Razorpay Software Private Limited - **Company:** Razorpay Software Private Limited - **Location:** Chennai, India - **Posted:** 2026-09-21 - **Last confirmed live:** 2026-09-26 - **Apply:** https://job-boards.greenhouse.io/razorpaysoftwareprivatelimited/jobs/4736132005 ## Job description Razorpay is one of India’s leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision - to simplify payments for Indian businesses - we’ve since grown into a fintech powerhouse driving India’s digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From building AI-native agentic payments, to AI-assisted fraud detection and real-time risk intelligence to automated reconciliation, smart payouts, and predictive financial insights, we are embedding intelligence across our stack to make money movement faster, safer, and more efficient. In close collaboration with ecosystem partners - including banks, networks, regulators - we are pioneering industry-first solutions that are shaping the next era of fintech Across India, Singapore and Malaysia, our products span everything from seamless checkouts to payroll automation - powering a fintech ecosystem that’s redefining how money moves across Asia. Today, that ecosystem supports everyone from early-stage startups to some of India’s largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme - and over 100 of India’s unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions - including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) - along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia. But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen - you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle - if you’re curious, you’ll feel at home here. People > Pedigree - we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles - this is where interns question CXOs and CXOs say “thank you.” Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors,  you’ll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future. ## Role Summary The Territory Sales Manager (TSM) / Senior Territory Sales Manager (Sr. TSM) will be responsible for driving merchant acquisition and revenue growth across the assigned territory. The role involves managing relationships with Retail merchants, Enterprise customers, Aggregators, and Banking partners while ensuring seamless onboarding, deployment, and portfolio management of Razorpay's Offline Payment Solutions. The incumbent will focus on new business acquisition (Hunting) and relationship management & portfolio growth (Farming), while collaborating closely with internal cross-functional teams to deliver an exceptional merchant experience. ## Key Responsibilities Business Development - Drive sales of Razorpay Offline Payment Solutions across the assigned territory. - Achieve monthly, quarterly, and annual sales and deployment targets. - Identify and acquire new merchants across Retail, SME, Mid-Market, and Enterprise segments. - Build a strong pipeline through field sales, referrals, banking channels, and partner networks. - Generate consistent business opportunities through market mapping and prospecting. Merchant Acquisition & Onboarding - Acquire new merchants for Razorpay POS, Soundbox (SB), and Payment Gateway (PG), wherever applicable. - Manage the complete sales cycle from lead generation to onboarding and activation. - Ensure timely documentation, KYC completion, installation, and merchant activation. - Coordinate internally to ensure smooth merchant onboarding and faster turnaround times. Relationship & Portfolio Management - Manage the assigned merchant portfolio and ensure high merchant engagement. - Build strong long-term relationships with existing merchants. - Drive cross-sell and upsell opportunities across Razorpay's payment solutions. - Improve merchant retention and transaction growth within the portfolio. - Conduct periodic merchant visits and business reviews. Banking Relationship Management - Develop and maintain strong working relationships with partner bank branches and sales teams. - Generate quality merchant referrals through banking partnerships. - Conduct joint customer meetings and business development initiatives with bank stakeholders. - Ensure effective engagement with banking partners to maximize business opportunities. Aggregator & Enterprise Business - Build relationships with aggregators, franchise networks, and enterprise customers. - Identify opportunities to onboard key enterprise accounts within the territory. - Coordinate with internal enterprise and solution teams to ensure successful implementation. Cross-Functional Coordination - Work closely with Operations, Product, Risk, Finance, Customer Success, and Installation teams. - Ensure timely merchant onboarding, deployment, and issue resolution. - Escalate and resolve merchant concerns to maintain a superior customer experience. - Provide market feedback to internal teams for continuous product improvement. Market Development - Track competitor activities, pricing, and market trends. - Identify new business opportunities and emerging market segments. - Execute local sales campaigns and merchant engagement activities. - Increase Razorpay's visibility and market share within the assigned territory. Desired Candidate Profile - 8–10 years of experience in Merchant Acquiring, FinTech, Banking, Payment Solutions, POS Sales, or Financial Services. - Proven experience in field sales and merchant acquisition. - Strong exposure to Retail, SME, Enterprise, Aggregator, and Banking channels. - Good understanding of POS acquiring, Soundbox, QR, and Payment Gateway solutions. - Excellent relationship management, negotiation, and communication skills. - Strong ownership mindset with the ability to work independently in a target-driven environment. - Willingness to travel extensively within the assigned territory. ## Preferred Industry Experience - Merchant Acquiring - FinTech - Banking - Digital Payments - POS Sales - Payment Gateway - Retail Sales - Enterprise Sales ## Key Performance Indicators (KPIs) - Merchant Acquisitions - POS Deployments - Soundbox Deployments - Banking-Sourced Business - Enterprise & Aggregator Acquisitions - Active Merchant Base - Portfolio Growth - Merchant Retention - Cross-sell & Upsell Revenue - Sales Target Achievement - Customer Satisfaction & Service Levels Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on [LinkedIn](https://www.linkedin.com/company/razorpay/mycompany/) & [Twitter](https://twitter.com/Razorpay) ## About Razorpay Software Private Limited ## Company Overview - **One-liner**: Razorpay is India’s first full-stack financial solutions company, providing a comprehensive suite of payment and banking products for businesses to accept, disburse, and manage money online. - **Entity Type**: Private (Late Stage – Series D and Secondary Market) - **Headquarters**: Bangalore, India - **Founded**: 2014 - **Founders**: Harshil Mathur and Shashank Kumar (IIT Roorkee alumni) ## Core Business - **Primary industries**: Financial Technology (Fintech), Digital Payments, Banking Infrastructure - **Target customers**: B2B – small and medium businesses (SMBs), enterprises, e-commerce platforms, schools, and startups - **Mission**: “Enhance the payment experience of over 300 million end consumers and enable Indian businesses – big and small – to accept payments digitally with minimal effort and maximum ease.” [razorpay.com/about](https://razorpay.com/about/) ## Products & Services - **Payment Gateway**: Core product – clean, developer-friendly APIs for online transactions. - **Payment Links & Payment Pages**: No-code tools to generate payment links and custom checkout pages. - **Subscriptions**: Recurring billing and subscription management. - **Smart Collect**: Automated reconciliation of incoming payments. - **Route**: Intelligent payment routing engine. - **Razorpay Capital**: Working capital loans for businesses. - **RazorpayX**: Business banking platform (current accounts, payroll, expense management). - **Payroll**: Automated payroll and compliance. - **Thirdwatch**: Fraud detection and prevention. - **Agentic Payments**: New AI-powered infrastructure enabling AI agents to transact securely at scale, integrated with OpenAI. [razorpay.com/careers](https://razorpay.com/careers/) ## Market Standing - **Valuation**: Not publicly available (conflicting reports; no official disclosure in search results) - **Key Metric**: Annual Revenue of **₹14.81B (~$180M)** as of latest data; Total Funding of **$837M** across 12 rounds. [linkedin.com](https://in.linkedin.com/company/razorpay) - **Notable Investors**: Tiger Global Management (led Series A), Peak XV Partners, GIC (led Series D), Lightspeed Venture Partners (led Secondary Market), Y Combinator (Seed). [linkedin.com](https://in.linkedin.com/company/razorpay) | [ycombinator.com](https://www.ycombinator.com/companies/razorpay) - **Growth Signals**: - Headcount: 3,141 employees (+5.8% YoY, +222 people) [linkedin.com](https://in.linkedin.com/company/razorpay) - LinkedIn followers: 1,222,541 (+23.7% yearly) [linkedin.com](https://in.linkedin.com/company/razorpay) - Active job postings: 51 (up 54.5% YoY) [linkedin.com](https://in.linkedin.com/company/razorpay) - Expanded internationally to 13 countries including USA, Malaysia, Singapore, UK. - Acquisitions: Ezetap, BillMe, Curlec, Opfin, IZealiant Technologies. [linkedin.com](https://in.linkedin.com/company/razorpay) ## Competitive Advantages - **Developer-first approach**: Clean, well-documented APIs and SDKs that make integration fast and painless. - **Full-stack financial suite**: Covers payments, banking, lending, payroll, and fraud – a one-stop shop for business finance. - **Agentic Payments infrastructure**: First-mover in enabling AI agents to transact securely, building for the next wave of AI-driven commerce. [razorpay.com/careers](https://razorpay.com/careers/) - **Strong brand and ecosystem**: Trusted by over 300 million consumers and thousands of businesses in India, with deep integrations into major platforms. ## Strategic Focus - **Agentic Payments**: Developing infrastructure for AI agents to autonomously discover, decide, and complete transactions (e.g., integrations with OpenAI). [razorpay.com/careers](https://razorpay.com/careers/) - **AI-first engineering**: Embedding AI into hiring, product development, and internal workflows (e.g., “AI Edge” hiring rounds). [razorpay.com/careers](https://razorpay.com/careers/) - **International expansion**: Growing presence in Southeast Asia (Malaysia, Singapore) and the United States. - **Deepening banking capabilities**: Expanding RazorpayX and payroll to serve larger enterprise clients. ## Why Work Here - **Culture highlights**: “Build. Grow. Live. Extraordinary.” – a high-trust, AI playground where curiosity is the only requirement. “Zero hierarchy, pay scales with output – your impact is your resume.” [razorpay.com/careers](https://razorpay.com/careers/) - **Remote/hybrid policy**: Primarily office-based in Bangalore with multiple workspaces; some roles (e.g., Solutions Consultant, US Shift) may offer flexibility. [greenhouse.io](http://job-boards.greenhouse.io/razorpaysoftwareprivatelimited) - **Engineering culture**: Strong emphasis on building autonomous agents, re-engineering systems at 100x velocity, and unlimited tokens for experimentation. [razorpay.com/careers](https://razorpay.com/careers/) - **Hiring process**: Four stages – AI Edge (AI integration assessment), Synergy (collaboration/ownership), Role Fit (skills), and a final conversation. [razorpay.com/careers](https://razorpay.com/careers/) - **Notable perks**: 24x7 support, access to entire product suite, rapid onboarding, and opportunities to work on cutting-edge AI and fintech. ## Sources 1. [razorpay.com/careers](https://razorpay.com/careers/) – Careers page, hiring process, Agentic Payments, AI culture 2. [razorpay.com/about](https://razorpay.com/about/) – Company overview, product suite, mission 3. [greenhouse.io](http://job-boards.greenhouse.io/razorpaysoftwareprivatelimited) – Current job openings, locations, departments 4. [linkedin.com](https://in.linkedin.com/company/razorpay) – Financials, funding, headcount, acquisitions, employees, open positions 5. [ycombinator.com](https://www.ycombinator.com/companies/razorpay) – Founding story, YC backing ## Other roles at Razorpay Software Private Limited - [Technical Account Manager](https://feeny.ai/job/technical-account-manager-razorpay-software-private-limited-bengaluru-q4w4a9b34230) — Bengaluru, India - [Site Reliability Engineer](https://feeny.ai/job/site-reliability-engineer-razorpay-software-private-limited-bengaluru-4kgm435s6zem) — Bengaluru, India - [Senior Manager, Social Media Marketing](https://feeny.ai/job/senior-manager-social-media-marketing-razorpay-software-private-limited-7rhwhyyzjm72) — Bengaluru, India - [Associate Manager, Mid Market Sales](https://feeny.ai/job/associate-manager-mid-market-sales-razorpay-software-private-limited-bengaluru-ar0et5ng28hk) — Bengaluru, India - [Associate, Mid Market Sales](https://feeny.ai/job/associate-mid-market-sales-razorpay-software-private-limited-bengaluru-egr9ccz7f9r7) — Bengaluru, India - [Associate Manager, HRBP](https://feeny.ai/job/associate-manager-hrbp-razorpay-software-private-limited-bengaluru-a0px7janwv20) — Bengaluru, India - [Manager, Enterprise Partnership](https://feeny.ai/job/manager-enterprise-partnership-razorpay-software-private-limited-mumbai-d092j2smqtf9) — Mumbai, India - [Senior Analyst, Group Compliance](https://feeny.ai/job/senior-analyst-group-compliance-razorpay-software-private-limited-gandhinagar-wv9ke23jzdgy) — Gandhinagar, India - [Senior Executive, Finance](https://feeny.ai/job/senior-executive-finance-razorpay-software-private-limited-bengaluru-zx314047wsa5) — Bengaluru, India - [Executive, Finance](https://feeny.ai/job/executive-finance-razorpay-software-private-limited-bengaluru-2gw03b7eyvft) — Bengaluru, India