---
title: 'Senior UCC Engineer at Box'
canonical: 'https://feeny.ai/job/senior-ucc-engineer-box-london-1mv0dm47q70s'
type: 'job'
last_seen: '2026-09-12'
---

# Senior UCC Engineer at Box

- **Company:** Box
- **Location:** London, United Kingdom
- **Posted:** 2026-09-04
- **Last confirmed live:** 2026-09-12
- **Apply:** https://job-boards.greenhouse.io/boxinc/jobs/8175064

## Job description

WHAT IS BOX?

Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, secure critical content, and transform business workflows with enterprise AI. We help companies thrive in the new AI-first era of business. Founded in 2005, Box simplifies work for leading global organizations, including JLL, Morgan Stanley, and Nationwide. Box is headquartered in Redwood City, CA, with offices across the United States, Europe, and Asia.

By joining Box, you will have the unique opportunity to continue driving our platform forward. Content powers how we work. It’s the billions of files and information flowing across teams, departments, and key business processes every single day: contracts, invoices, employee records, financials, product specs, marketing assets, and more. Our mission is to bring intelligence to the world of content management and empower our customers to completely transform workflows across their organizations. With the combination of AI and enterprise content, the opportunity has never been greater to transform how the world works together and at Box you will be on the front lines of this massive shift.

## WHY BOX NEEDS YOU

Box IT Unified Communications & Collaboration (UCC)’ primary role is to provide a seamless collaborative experience for Boxers with anyone, anywhere. We manage, architect, operate and analyze four major areas of the business toolset; Tele-Conferencing, Internal Events, Conference Room Experience and Internal Collaboration Applications. Our vision is to deliver a seamless experience that can be easily integrated into the daily lives of Boxers globally. Our team values: Be passionate to deliver great service, pursue growth and development, and build a positive team spirit.

The UCC Sr. Engineer will join a dynamic team of the most talented IT professionals in the industry. You have several layers to your job scope; first being the UCC team environment, spanning across tele-conferencing, events, office builds, telephony, and collaboration applications. As a senior leader on the team, you will proactively identify support and engineering gaps, designing and implementing strategic improvements to optimize our infrastructure. Additionally, you will be responsible for streamlining the EU model for UCC functions to ensure seamless, high-performance operations across our regional offices. The Sr. Engineer should be agile enough to maintain these priorities as well as stay organized with cross-collaborative projects that stretch to other areas of the IT organization. Lastly, your role will involve coaching and mentoring your peers, leading cross-functional projects, and driving technology decisions that will impact Boxers around the world!

## WHAT YOU'LL DO

- Collaborate with team on new conference room designs utilizing the latest developing technologies
- Maintain POC relationship with broader Office Build-out team members
- Managing vendors for procurement, engineering collaboration and integration
- Help scale the business by developing automations within UCC team processes
- Manage vendor portfolio relationships with companies like Zoom, Slack and Ringcentral
- Maintain UCC ticket backlog, utilizing Jira
- Create/maintain day-to-day support & management documentation for systems and services troubleshooting.
- Maintain inventory and reporting of all infrastructure and computing assets.

## WHO YOU ARE

We are an AI-first company. This means you approach your work with a growth mindset and find ways to leverage AI to help make faster, smarter decisions that will 10X your impact at Box.

- 5+ years experience with UCC systems (Video Conferencing, Audio Conferencing and Live Events) in a large scale corporate environment.

- Experience in one or more control systems: Crestron, Extron, Logitech, Neat, Zoom or QSC

- Strong ability to interact with and understand complex technical requirements across different departments.

- Strong ability to communicate effectively in writing and verbally, including working with a geographically distributed team.

- Strong organizational, planning, problem-solving, and documentation skills.

- Ability to stay current with latest hardware and software releases.

- Preferred skills:

- B.S. in Computer Science or related field
- Project management skills
- Knowledge of Telephony tooling
- Knowledge of IM tooling
- Corporate Events Support and coordination
- Experience leading large, complex enterprise initiatives on a global scale
- Experience with office build-out projects
- Networking experience is a plus (Cisco, Arista, Palo Alto Networks)
- Working knowledge of essential security concepts.
- One or more of the following certifications preferred:  CTS, CTS-D, CTS-I, BiAmp, Slack, CCNA
- Demonstrate that you continue to keep your knowledge and skills up to date

Box lives its values, with community and in-person collaboration being a core part of our culture. Boxers are expected to work from their assigned office a minimum of 3 days per week. Your Recruiter will share more about how we work and company culture during the hiring process.

At Box, we believe unique and diverse experiences benefit our culture, our products, our customers, our company, and our world. We aim to recruit a passionate, high-performing workforce that reflects the world we live in. If you are head-over-heels about this role but unsure if you meet all the requirements, we encourage you to apply!

## BENEFITS

- Box Benefits package includes pension, medical and dental coverage. We have a robust wellness program including 25 days of vacation (plus your birthday off!) and subsidized gym membership. There is such a thing as a free lunch, you can order from a daily menu along with lots of snacks and drinks. EMEA HQ office is located in the impressive White Collar Factory on Old Street; [www.whitecollarfactory.com](https://www.derwentlondon.com/properties/white-collar-factory) and other European offices in Paris, Munich, Amsterdam, and Warsaw.

## EQUAL OPPORTUNITY

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, and any other protected ground of discrimination under applicable human rights legislation.

For details on how we protect your information when you apply, please see our [Personnel Privacy Notice.](https://cloud.app.box.com/s/dalfrm4h1m5wkjiq6171hbko9uwroulg)

## #LI-EMEA #LI-VM1

## About Box

## Company Overview
- **One-liner**: Box provides an Intelligent Content Management platform that enables enterprises to manage, collaborate on, and secure content, with deep AI integration to unlock insights and automate workflows.
- **Entity Type**: Public (NYSE: BOX)
- **Headquarters**: Redwood City, California, USA
- **Founded**: 2005
- **Founders**: Aaron Levie, Dylan Smith, Sam Ghods, Jeff Queisser

## Core Business
- **Primary industries**: Cloud Content Management, Enterprise Software, AI-powered Productivity, Data Governance & Security
- **Target customers**: B2B – enterprises of all sizes, including 97,000 companies and 68% of the Fortune 500 (as stated on Box’s about page)
- **Mission statement**: “Power how the world works together”

## Products & Services
- **Box Content Cloud**: The core cloud-based platform for storing, sharing, collaborating on, and managing content with built-in security and compliance controls.
- **Box AI**: AI-powered features including intelligent document extraction, summarisation, content generation, and automation (e.g., Box AI for Agent Orchestration, Search Relevance, and Core Agents).
- **Box Governance**: Data lifecycle management, retention policies, eDiscovery, and legal hold capabilities.
- **Box Sign**: Native e-signature functionality integrated into the content cloud.
- **Box Shield**: Advanced threat detection, malware scanning, and data loss prevention.
- **Box Relay**: Workflow automation and business process orchestration.
- **Box Platform**: APIs and embedded content experiences for developers to build custom applications.

## Market Standing
- **Valuation/Market Cap**: Not provided in search results – refer to latest SEC filings (10-K/10-Q) for current figure.
- **Key Metric (Revenue)**: Not explicitly stated in search results – as a public company, annual revenue is disclosed in SEC filings (most recent fiscal year revenue ~$1 billion+ range).
- **Notable Investors/Partners**: Not listed in search results – typical major partners include Google Cloud, Microsoft, Salesforce, and many systems integrators.
- **Growth Signals**: 
  - Serving 97,000 companies and 68% of the Fortune 500.
  - Active hiring across AI, engineering, product, and customer success.
  - Emphasis on AI-native features (AI Agents, Machine Learning) – new roles for Machine Learning Engineers and AI Partnerships.

## Competitive Advantages
- **Enterprise trust & compliance**: SOC 2, HIPAA, FedRAMP, ISO 27001, and deep integrations with major enterprise ecosystems (Microsoft, Google, Salesforce) make it a secure choice for regulated industries.
- **Content AI first mover**: Box is embedding AI directly where enterprise content lives, offering “intelligent content management” that competitors (Dropbox, Google Drive) are only beginning to match.
- **Vast content footprint**: With nearly 100,000 customers, Box has a massive repository of enterprise content that powers its AI models and lock-in.
- **Open platform play**: APIs and partner integrations allow businesses to keep Box at the center of their content workflows.

## Strategic Focus
- **AI-native evolution**: Box is aggressively adding AI features across its platform – from AI Agents to machine learning for search and content understanding – to transform content management into an intelligent automation hub.
- **International expansion**: Offices in London, Tokyo, Warsaw, and other global hubs indicate a push to serve multinational enterprises and grow its customer base outside North America.
- **Deepening hybrid work capabilities**: Emphasising a secure, collaborative content experience for distributed teams while maintaining compliance and governance.

## Why Work Here
- **Culture & values**: Box promotes a candid, growth-mindset culture with values like “Be an owner. It’s your company,” “Blow our customers’ minds,” and “Take risks. Fail fast. GSD.” Employees are encouraged to bring their authentic selves and innovate.
- **Hybrid work**: Box embraces a hybrid model “blending in-person connection with remote flexibility.” Offices in Redwood City, San Francisco, New York, London, Warsaw, Tokyo, and other locations.
- **Benefits** (from careers page):
  - Equity grants for all new hires.
  - Generous time off including flexible PTO, birthday off, paid volunteer time, and a sabbatical after seven years.
  - Monthly wellness subsidy.
  - Inclusive family support (parental leave, fertility benefits).
  - Global mental health and wellbeing resources.
- **Growth culture**: Annual Hackathon, learning programs, clear career paths (management and individual contributor tracks), and opportunities to work on cutting-edge AI projects.
- **Diversity & Belonging**: 11 employee resource groups and 20+ interest groups; strong emphasis on inclusion and community.

## Sources
1. [Box About Page](https://www.box.com/en-gb/about-us)
2. [Box Careers – Life at Box](https://careers.box.com/en/life-at-box/)
3. [Box Careers – Our Teams](https://careers.box.com/en/our-teams/)
4. [Box Greenhouse Job Board](https://boards.greenhouse.io/boxinc)

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