--- title: 'Senior User Experience Designer (Hybrid) at Enova International' canonical: 'https://feeny.ai/job/senior-user-experience-designer-hybrid-enova-international-chicago-wq7x8j7pxwet' type: 'job' last_seen: '2026-11-04' --- # Senior User Experience Designer (Hybrid) at Enova International - **Company:** Enova International - **Location:** Chicago, IL - **Posted:** 2026-11-02 - **Last confirmed live:** 2026-11-04 - **Apply:** https://job-boards.greenhouse.io/enova/jobs/8347990 ## Job description We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas or take over sponsorship at this time. About the role: Enova’s UX team designs the experiences behind our financial products for business owners and consumers. As a Senior UX Designer, you’ll combine strong research and design skills with strategic thinking to solve complex problems and deliver experiences that drive measurable results. You’ll partner with Product, Engineering and Marketing to uncover opportunities, shape solutions and balance customer needs, business objectives and technical constraints. You'll also embrace AI to advance how we research, design and deliver work. About you: You believe great design starts long before the first wireframe. It starts with asking better questions, challenging assumptions and using data and insights to uncover opportunities others might overlook. Solving the problem in front of you isn't enough. You want to understand whether it's the right problem to solve. Curiosity, conviction and craft drive your work. You perform and dig deep into research, find meaning in complexity and turn insights into experiences that feel remarkably simple. Confident enough to challenge conventional thinking and humble enough to recognize a better idea, you know how to bring others along. You're excited by how AI and emerging technologies are changing what's possible, but recognize that technology is only as valuable as the problems it solves. Above all, you love the craft of design as much as the strategy behind it, and you're driven to turn ambitious ideas into experiences that make a measurable difference. Responsibilities: - Lead research end to end: Independently frame research questions, select appropriate methods, conduct studies and synthesize qualitative and quantitative findings into actionable insights that inform design decisions and uncover opportunities across the customer journey. - Turn insights into experiences: Translate complex customer needs, research findings and business requirements into elegant experiences, from initial concepts and wireframes through high-fidelity Figma prototypes. Apply strong information architecture, interaction and visual design skills. - Apply AI across the UX process: Integrate AI into research, synthesis, ideation, prototyping and design to improve quality and efficiency. Proactively experiment with emerging tools, evaluate their impact and help evolve how the team works. - Influence and collaborate: Build trusted relationships across Product, Engineering, Marketing and other teams. Communicate design decisions with confidence, use research and data to influence outcomes, and exercise sound judgment about when to advocate, adapt or compromise. - Design within established systems and constraints: Apply and evolve the design system with sound judgment while meeting legal, compliance and accessibility requirements. Balance customer needs, business objectives and technical considerations to deliver effective, scalable and competitive solutions. - Identify opportunities and measure impact: Look beyond immediate project requests to proactively identify customer and business opportunities. Partner with UX leadership and cross-functional stakeholders to help inform product priorities, define success metrics and use performance data to evaluate and continuously improve experiences. - Drive work forward: Take ownership of complex UX challenges, navigate ambiguity and changing priorities, and partner with UX Writing, Product, Engineering and fellow designers to move solutions from problem definition through launch and iteration Requirements: - 6+ years of UX design experience, including work in financial services or another highly regulated industry, with a portfolio demonstrating strong research, design execution and measurable product impact. - Advanced qualitative and quantitative research skills, with demonstrated experience independently planning and conducting studies, synthesizing findings and translating insights into actionable design decisions. - Strong UX design craft, including information architecture, interaction design, prototyping and visual design, with advanced Figma proficiency and experience working within design systems. - Demonstrated experience applying generative AI across UX research and design workflows to improve quality, accelerate execution or develop new approaches. - Proven ability to influence cross-functional stakeholders, constructively challenge assumptions and balance competing business, technical and user needs. - Strong business acumen and strategic thinking, with experience proactively identifying product opportunities and connecting customer insights to measurable business outcomes. - Adaptability, sound judgment and demonstrated ability to independently navigate ambiguity, solve complex problems and deliver results. - Experience with UX research and behavioral analytics tools such as Dscout, FullStory or similar platforms. - Strong understanding of digital product development, technical constraints and agile workflows, with experience partnering closely with Engineering to bring designs to life. - Familiarity with design-to-develop tools and workflows, including Storybook, Chromatic or similar technologies. About our Enova Studios team: Enova Studios is the in-house creative agency for Enova’s small business and consumer lending brands: OnDeck, CashNetUSA, NetCredit, Simplic and more. We bring Creative, Content, Code and UX capabilities together under one roof. Leveraging deep brand knowledge, cross-functional relationships and strategic context, we turn customer insights into work that drives real results. Compensation: The budgeted annual salary range for this position is $75,000 to $110,000. Actual annual salary will be determined based on qualifications, skills, experience, and level assessed during the hiring process and may fall outside of the range shown. Additional compensation for this role may include a bonus. All full-time employees are eligible to participate in Company benefits, described in more detail [here](https://www.enova.com/culture/#:~:text=Full%2Dtime%20employees%20receive%20medical,and%20dependent%20daycare%3B%20and%20more!). #LI-Hybrid #BI-Hybird #LI-FB1 Benefits & Perks: - Our hybrid roles require in-office work Tuesday through Thursday, with remote flexibility on Mondays and Fridays. This schedule fosters collaboration, team connection, and strategic planning, enhancing communication and effectiveness to drive results. - Health, dental, and vision insurance including mental health benefits - 401(k) matching plus a roth option (U.S. Based employees only) - PTO & paid holidays off - Sabbatical program (for eligible roles) - Summer hours (for eligible roles) - Paid parental leave - DEI groups (B.L.A.C.K. @ Enova, HOLA @ Enova, Women @ Enova, Pride @ Enova, South Asians @ Enova, APEX @ Enova, and Parents @ Enova) - Employee recognition and rewards program - Charitable matching and a paid volunteer day…Plus so much more! ## About Enova Enova International is a leading financial technology company that provides online financial services through our AI and machine learning-powered Colossus™platform. We serve non-prime consumers and businesses alike, while offering world-class technology and services to traditional banks—in order to create accessible credit for millions. Being a values-driven organization is at the core of Enova’s success. We live our values by listening to our customers, challenging assumptions, thinking big, setting high expectations, and hiring and developing the best. Through our values and our commitment to making Enova an awesome place to work, we maintain an environment of inclusion and culture where our employees can thrive. You can learn more about Enova’s values and culture [here](http://www.enova.com/culture). It is our policy to provide equal employment opportunity for all persons and not discriminate in employment decisions by placing the most qualified person in each job, without regard to any other classification protected by federal, state, or local law. California Applicants: Click[here](https://www.enova.com/ccpa/) to review our California Privacy Policy for Job Applicants. ## About Enova International ## Company Overview - **One-liner**: Enova International is a leading financial technology company that provides online financial services to non-prime consumers and businesses through its AI and machine learning-powered Colossus™ platform. - **Entity Type**: Public (NYSE: ENVA) - **Headquarters**: Chicago, Illinois, USA - **Founded**: 2004 - **Founders**: Not publicly available (the company was founded as a spin-off from CashNetUSA) ## Core Business - **Primary industry/industries**: Financial Technology (Fintech), Online Consumer Lending, Small Business Lending, Credit Analytics - **Target customers**: Non-prime consumers (B2C), small and medium-sized businesses (B2B), and traditional banks (B2B/partnerships) - **Mission or purpose statement**: "Closing the world's credit gap" by creating accessible credit for millions of people and businesses. ## Products & Services - **CashNetUSA**: Short-term and installment loans for non-prime consumers in the U.S. - **NetCredit**: Personal loans and lines of credit for consumers, with a focus on building credit history. - **OnDeck**: Small business loans and lines of credit, providing fast access to capital for SMBs. - **Headway Capital**: A flexible business line of credit for small businesses. - **Colossus™ Platform**: The proprietary, machine learning-powered analytics platform that powers all of Enova's lending decisions, risk assessment, and customer management. This platform is also offered as a service to traditional banks. ## Market Standing - **Market Cap**: Approximately $2.5 billion (as of mid-2025) — *Note: Market cap fluctuates daily.* - **Key Metric**: Over $15 billion in total loan originations funded to date. Enova serves millions of customers. - **Notable Investors/Partners**: Members of the Online Lenders Alliance (OLA), Innovative Lending Platform Association (ILPA), and Associação Brasileira de Crédito Digital (ABCD). Key partners include traditional banks leveraging the Colossus platform. - **Growth Signals**: 1,500+ employees globally. 90% of models are driven by machine learning-enabled analytics. Operations extend beyond the U.S. to Brazil (São Paulo) and other markets. The company continues to expand its B2B partnerships with traditional banks. ## Competitive Advantages - **Proprietary Technology (Colossus™ Platform)**: A sophisticated, machine learning-driven analytics platform that enables fast, accurate credit decisions for non-prime borrowers — a segment often underserved by traditional banks. - **Data Moat**: Over 15 years of lending data and billions in funded loans provide a massive dataset to continuously train and improve risk models. - **Multi-Brand, Multi-Channel Strategy**: Serves both consumers (CashNetUSA, NetCredit) and businesses (OnDeck, Headway Capital), diversifying revenue streams and customer segments. - **Licensed and Compliant**: One of the largest licensed lenders in the U.S., operating with a strong focus on regulatory compliance and responsible lending. ## Strategic Focus - **Deepening AI/ML Capabilities**: Continuous investment in the Colossus platform to improve underwriting accuracy, customer experience, and operational efficiency. - **Expanding B2B Partnerships**: Offering its technology and services to traditional banks to help them serve non-prime customers, opening a new, high-growth revenue channel. - **International Growth**: Expanding operations in Brazil and other markets outside the U.S. - **Product Innovation**: Developing new financial products and features to better serve existing customers and reach new ones. ## Why Work Here - **Culture & Values**: Enova is a values-driven organization with five core values: *Customer First, Best Answer Wins, Operate as an Owner, Accountable for Results,* and *Top Talent and Teamwork.* These are actively used in decision-making. - **Work Environment**: Hybrid work model (most roles are listed as "Hybrid" in Chicago, Denver, New York, or São Paulo, with some remote roles). The company emphasizes small, focused teams, autonomy, and a fast-paced, data-driven culture. - **Perks & Benefits**: Full-time employees receive medical, dental, and vision insurance; matching 401(k); PTO; commuter benefits; flexible spending accounts; tuition reimbursement; and a one-month paid sabbatical after four years. - **Growth & Development**: A dedicated training team with a robust onboarding program. The company promotes from within and encourages lateral and upward movement. Employees are encouraged to attend and speak at technology conferences. - **Community & Fun**: Charitable match program, regular games, competitions, outings, and a strong emphasis on having fun while working hard. The company fosters Chicago's tech community through meetups and hack nights. - **Engineering & Analytics Focus**: A tech-forward company where 90% of models are ML-driven. The CTO and Chief Analytics Officer (Joe DeCosmo) is a key leader, signaling strong investment in engineering and data science. ## Sources 1. [enova.com](https://www.enova.com/) — Company Overview, Values, Products, and Culture 2. [enova.com/company](https://www.enova.com/company/) — Leadership, Compliance, and Company Facts 3. [enova.com/culture](https://www.enova.com/culture/) — Culture, Perks, and Benefits Details 4. [job-boards.greenhouse.io/enova](https://job-boards.greenhouse.io/enova) — Current Job Openings and Career Information ## Other roles at Enova International - [Platform Product Manager (Hybrid)](https://feeny.ai/job/platform-product-manager-hybrid-enova-international-chicago-mh7h4bagren3) — Chicago, IL - [Paid Social Specialist (Hybrid)](https://feeny.ai/job/paid-social-specialist-hybrid-enova-international-chicago-7chcq4h1sfwt) — Chicago, IL - [Contact Center Department Manager - Customer Service](https://feeny.ai/job/contact-center-department-manager-customer-service-enova-international-chicago-0cyjpdkhnexr) — Chicago, IL - [Lead Data Scientist (Hybrid)](https://feeny.ai/job/lead-data-scientist-hybrid-enova-international-chicago-pmj8rt78ey3t) — Chicago, IL - [Data Scientist - Portfolio Consumer (Hybrid)](https://feeny.ai/job/data-scientist-portfolio-consumer-hybrid-enova-international-chicago-t4pw502k8t2t) — Chicago, IL - [NetCredit Application Support Representative (Remote)](https://feeny.ai/job/netcredit-application-support-representative-remote-enova-international-chicago-dwm4av16cbej) — Chicago, IL - [Compliance Lead (Hybrid)](https://feeny.ai/job/compliance-lead-hybrid-enova-international-chicago-tn1q7726dbz4) — Chicago, IL - [Underwriting Manager (Hybrid)](https://feeny.ai/job/underwriting-manager-hybrid-enova-international-south-jordan-4msr2dz5w03p) — South Jordan, UT - [Small Business Collections Representative (Hybrid)](https://feeny.ai/job/small-business-collections-representative-hybrid-enova-international-denver-jntgpg2jwhz5) — Denver, CO - [Manager, Global Operations Analytics (Hybrid)](https://feeny.ai/job/manager-global-operations-analytics-hybrid-enova-international-chicago-23vjak4ps10n) — Chicago, IL