---
title: 'Senior UX Designer at Cleo (US)'
canonical: 'https://feeny.ai/job/senior-ux-designer-cleo-us-remote-xbjrn4swejqc'
type: 'job'
last_seen: '2026-09-07'
---

# Senior UX Designer at Cleo (US) 

- **Company:** Cleo (US) 
- **Location:** Remote
- **Work type:** remote
- **Posted:** 2026-05-22
- **Last confirmed live:** 2026-09-07
- **Apply:** https://job-boards.greenhouse.io/cleo/jobs/4698914005

## Job description

We are seeking an AI-native Senior UX Designer to help shape the future of enterprise software in an AI-first world. This role is for designers who are driven to deeply understand users and translate complex supply chain challenges into intuitive, elegant experiences. You will join a team redefining how products are conceived, designed, and built — leveraging AI to accelerate insight, decision-making, and execution. This role sits at the intersection of enterprise UX, AI-enabled workflows, systems thinking, and business outcomes. You will help define how intelligent capabilities are surfaced inside complex operational workflows while also evolving how UX itself is practiced in an AI-centered product development lifecycle. You will work closely with Product Management, Engineering, Architecture, Data/AI teams, and executive stakeholders to design scalable, trustworthy, and high-impact experiences for some of the world's most complex supply chain environments.

## What You Will Be Doing

- Partner with Product Management and Architecture to define experience strategy across key platform areas — shaping not just what we build, but how intelligent, AI-driven capabilities are surfaced and experienced.
- Lead problem framing and user insight development for complex supply chain workflows, leveraging a mix of user research, data, and AI-assisted discovery techniques to uncover high-impact opportunities.
- Translate ambiguity into clear experience direction using appropriate fidelity — from rapid concepts to information architecture, wireframes, prototypes, interaction models, design specifications, and polished high-fidelity UI designs.
- Design AI-centered user experiences that leverage recommendation systems, intelligent automation, conversational interfaces, predictive intelligence, decision-support workflows, and agentic interaction models.
- Use AI-assisted workflows throughout the UX process — including research synthesis, ideation, prototyping, content generation, design exploration, usability analysis, and documentation acceleration.
- Drive continuous validation and learning, combining qualitative and quantitative methods to evaluate experience effectiveness and inform product decisions.
- Collaborate deeply with engineering teams to ensure high-quality implementation — iterating in real time, influencing trade-offs, and ensuring experiences meet a high bar for usefulness, usability, and polish.
- Act as a strong UX voice in cross-functional decision-making, advocating for user and business outcomes while helping teams navigate complexity and ambiguity.
- Shape and scale design systems and interaction patterns that support consistency while enabling innovation — particularly for AI-driven and data-rich experiences.
- Contribute to a culture of design excellence and innovation, raising the bar for craft, systems thinking, and the role of UX in an AI-centered product development lifecycle.

## Your Qualifications

- 5+ years designing complex, data-rich enterprise applications, with a track record of simplifying challenging workflows into intuitive, high-impact experiences.
- Experience designing adaptive AI-infused experiences that combine intelligent guidance, automation, conversational workflows, and decision-support capabilities while preserving usability, explainability, user agency, and operational trust. Strong demonstrated curiosity, strategic thinking, and learning agility are valued where direct experience may be limited.
- Experience leading UX for meaningful product areas or initiatives, influencing direction across product, engineering, and design.
- Portfolio demonstrating end-to-end product thinking — from problem framing and user insight through to shipped outcomes.
- Strong systems thinking, with the ability to understand and design within complex technical domains (e.g., integrations, data platforms, supply chain systems).
- Ability to navigate ambiguity and define clear experience direction, translating loosely defined problems into actionable design strategies.
- Experience integrating user research and product data into decisions, combining qualitative and quantitative inputs to drive outcomes.
- Deep collaboration with engineering teams, influencing trade-offs and ensuring high-quality implementation in iterative environments.
- Strong communication and influencing skills, with the ability to articulate rationale and align cross- functional stakeholders.
- High bar for craft and detail, delivering polished, cohesive experiences that balance usefulness, usability, and visual quality.

A few things we have to offer:

- Compensation $140,000 to $160,000 + bonus opportunity
- Great Healthcare + Dental + Vision
- Flexible PTO
- Culture of support, encouraging Life-Work balance
- 401k match
- FSA and HSA options
- Employee Assistance Program
- Paid Parental Leave
- Representing a company with 4,000+ clients and a 99% retention rate
- Accelerated title and salary growth potential
- A fun and energetic work environment that makes you excited to go to work every day

We use artificial intelligence (AI) tools to assist in certain stages of our recruitment process, such as resume screening and candidate matching. These tools are designed to support fair and consistent evaluations. If you have questions about this process or would like to request an alternative assessment method, please contact us at hr@cleo.com.

Cleo Communications US, LLC is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, or any other characteristic protected by law.

## About Cleo (US) 

## Company Overview
- **One-liner**: Cleo provides a cloud-based platform for supply chain orchestration, enabling businesses to integrate, automate, and gain end-to-end visibility across their B2B ecosystems.
- **Entity Type**: Private
- **Headquarters**: Rockford, Illinois, USA (with offices in Chicago, IL; The Woodlands, TX; Amsterdam, Netherlands; and Bangalore, India)
- **Founded**: 1976 (as a value-added network provider; evolved into a cloud platform company)
- **Founders**: Not publicly available (the company has evolved significantly from its founding as a VAN provider)

## Core Business
- **Primary industry/industries**: Supply Chain Orchestration, B2B Integration, EDI (Electronic Data Interchange), API Management
- **Target customers**: B2B, Mid-Market to Enterprise (4,000+ customers including well-known global brands)
- **Mission or purpose statement**: "To create a more resilient, connected, and visible global economy by helping businesses automate their most critical workflows."

## Products & Services
- **Cleo Integration Cloud (CIC)**: A cloud-based platform for supply chain orchestration that automates EDI and API transactions, enables no-code trading partner onboarding, and provides end-to-end visibility across the business ecosystem. It is the company's flagship product.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company)
- **Key Metric**: Annual Revenue not publicly disclosed; Total Funding not publicly disclosed (bootstrapped/private growth). The company reports having grown **5X in 5 years**.
- **Notable Investors/Partners**: Not publicly disclosed (the company appears to be privately held and organically grown without major external venture capital rounds).
- **Growth Signals**: 
    - **4,000+ customers** worldwide, including well-known global brands.
    - **95% customer renewal rate** and a **99% retention rate**.
    - Named a **G2 leader** in its category.
    - Growing its team across multiple global offices (Chicago, Rockford, The Woodlands, Amsterdam, Bangalore).
    - Actively infusing AI into its platform, network, and applications.

## Competitive Advantages
- **Pioneer and market leader** in the "Supply Chain Orchestration" software category.
- **High customer stickiness** with a 95% renewal rate and 99% retention rate, indicating a deeply integrated and valued product.
- **4,000+ customers** including some of the best-known global brands, providing a strong network effect and credibility.
- **Long-standing history** (founded in 1976) combined with modern cloud and AI innovation, giving it both stability and cutting-edge technology.

## Strategic Focus
- **AI Integration**: Actively infusing AI into its platform, network, and applications to move "beyond experimentation and into practical, profitable implementation," turning data into actionable insights.
- **Supply Chain Orchestration**: Leading the category it pioneered, focusing on end-to-end visibility, automation, and resilience for global supply chains.
- **Growth**: Continuing its rapid expansion (5X in 5 years) by scaling its team and customer base globally.

## Why Work Here
- **Culture**: Described as a place where "curiosity is valued," no one is satisfied with the status quo, and everyone is committed to the greater good. The company emphasizes collaboration, risk-taking, and integrity.
- **Work-Life Balance**: Offers flexible PTO (unlimited PTO is mentioned), employee wellness programs, and a culture that supports "life-work balance."
- **Remote/Hybrid Policy**: Offers remote work opportunities. Some roles are explicitly remote (e.g., Account Executive, Senior UX Designer), while others are office-based in Chicago, Rockford, The Woodlands, Amsterdam, or Bangalore.
- **Benefits**: Great Healthcare, Dental, and Vision; 401k with company match; FSA and HSA options; Employee Assistance Program; Paid Parental Leave.
- **Professional Development**: Career development programs, training to become a subject-matter expert in EDI, APIs, and supply chain orchestration, and a focus on internal mobility and leadership development.
- **Engineering Culture**: Described as a place where "curiosity is valued," and the team works with the latest in AI, automation, and digital supply chain platforms. The company offers internship programs for students.
- **Diversity & Inclusion**: An equal opportunity/affirmative action employer.

## Sources
1. [Cleo Careers Page](https://www.cleo.com/careers-US)
2. [Cleo About Page](https://www.cleo.com/company/about-cleo)
3. [Cleo Job Board (Greenhouse)](https://job-boards.greenhouse.io/cleo/jobs/4697740005)
4. [Cleo Account Executive Job Posting](https://job-boards.greenhouse.io/cleo/jobs/4692421005)
5. [Cleo Home Page](https://www.cleo.com/home)

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