--- title: 'Senior UX Designer (Focus on Research) at DEPT®' canonical: 'https://feeny.ai/job/senior-ux-designer-focus-on-research-dept-budapest-y5ps1df8fhh0' type: 'job' last_seen: '2026-11-01' --- # Senior UX Designer (Focus on Research) at DEPT® - **Company:** DEPT® - **Location:** Budapest, Hungary - **Posted:** 2026-10-30 - **Last confirmed live:** 2026-11-01 - **Apply:** https://job-boards.greenhouse.io/dept/jobs/8336607 ## Job description Senior UX Designer (Focus on Research) Budapest ## JOB PURPOSE As a User Researcher, you help product teams make confident, customer-centered decisions by uncovering real user needs, motivations, behaviors and opportunities. You combine strategic thinking with hands-on research to explore problem spaces, test hypotheses and turn insights into action. In this role, you’ll work at the core of one of our key client teams, shaping how research contributes to the development of digital products and services. From exploring the adoption of AI technologies to enabling journey-driven product thinking – you’ll bring clarity to complexity and structure to uncertainty. You’ll design and conduct studies, synthesize results, and make insights accessible and actionable for product managers, designers and other stakeholders. But you’ll also help evolve the research practice itself by refining methods, improving tooling and championing user needs across the team. And you’ll do it all in a dynamic environment with some of the most talented (and fun) people the industry has to offer. ## WHAT YOU´LL DO - Plan and conduct user research – from exploratory discovery work to usability tests and concept validations - Frame research questions and help teams explore problem spaces before jumping into solutions - Analyse results, document insights, and share them in ways that support product and design decisions - Work closely with designers, product managers and developers in a cross-functional team environment - Support the development of research standards and ways of working that scale across teams and topics - Bring inspiration and structure to the research process, through methods, tools and best practices - Advocate for a journey-driven, evidence-based approach to product development - Stay curious: continuously evolve your methods and contribute to the research culture across the team ## WHAT YOU BRING - Over 5 years of experience in user research, ideally at an agency and in agile, product-focused environments - Strong skills in running and analysing studies – from usability tests to interviews and concept validations - A talent for making research results easy to understand and act on for designers, product managers and stakeholders - You stay up to date with emerging tools, methods and technologies and enjoy bringing fresh perspectives into the team - Familiarity with journey mapping and experience frameworks and a drive to make them part of real product work - Confidence in facilitating sessions, speaking with users and contributing to product strategy - A proactive mindset: you bring structure, keep pushing your practice forward, and enjoy working hands-on - English working proficiency - German is a strong plus! ## WE OFFER - Transparent career development and pay; - A flexible, hybrid working policy (5 days in the office per month). - A rewarding, supportive and healthy company culture. - Supplemental and additional health insurance; - Pension scheme: third pillar pension fund. - Referral bonus program. - Stay happy and healthy with a contribution to your health through the OpenUp platform, and a multisport programme; - A reputation for doing good. DEPT® has been a Certified [B Corp® since 2021](https://www.deptagency.com/en-gb/insight/dept-is-a-certified-b-corporation/). - Awesome clients. Whether big, small, local or global — at DEPT® you’ll get the opportunity to work with all of them. And we celebrate all of our successes together! - The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications. - Global annual [DEPT® Cares Month](https://www.deptagency.com/dept-cares-day-2023/) in which employees come together and donate their skills to support local charities. WHY DEPT®? We are a Growth Invention company built to help the world’s most ambitious brands grow faster. Operating at the intersection of technology and marketing, we create what is next by pioneering ideas, acting fast, and moving further because standing still just is not in our DNA. We are drawn to people who stay curious, move with intent, and never stop inventing. Our culture runs on three values: better together, relentlessly curious, and get sh*t done. It is how we work, how we grow, and how we make things that matter. At DEPT®, you will find the freedom to explore, the space to collaborate, and the trust to make a real impact for our clients, for each other, and for the world we are helping to build. ## DIVERSITY, EQUITY & INCLUSION At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives. Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us. Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts [here](https://www.deptagency.com/the-good-company/). ## About DEPT® ## Company Overview - **One-liner**: DEPT® is a global digital agency that combines technology and marketing to help ambitious brands grow faster. - **Entity Type**: Private (backed by The Carlyle Group) - **Headquarters**: Amsterdam, Netherlands (global HQ; 30+ offices across 5 continents) - **Founded**: 1996 (founded as TamTam; rebranded to DEPT® in 2019) - **Founders**: Paul Manuel and Bart Manuel (founded TamTam, the predecessor agency) ## Core Business - **Primary industry/industries**: Digital Agency, Technology, Marketing, Commerce, AI - **Target customers**: B2B, Enterprise (clients include Google Store, KFC, Beats by Dre, Patagonia, Lego, YouTube, National Geographic, Meta, Adidas, Microsoft, Hulu, Supercell, Tomorrowland) - **Mission or purpose statement**: To be the best agency for the world, not just in the world. A certified B Corporation, they aim to pioneer tech and marketing while balancing purpose and profit. ## Products & Services - **Integrated Agency Services**: A 50-50 blend of technology and marketing services, including strategy, creative, data, and media. - **DEPT®/AI**: A dedicated AI practice launched in 2023, with 50% of revenue now AI-enabled. - **Commerce Services**: Recognized by Forrester as a top 10 Commerce Services Provider. - **Specialized Studios**: Includes BASIC/DEPT®, Hello Monday/DEPT®, STUDIO DUMBAR/DEPT®, and Dogstudio/DEPT®—each with unique creative and technical specialties. ## Market Standing - **Valuation/Market Cap**: Not publicly disclosed; backed by The Carlyle Group (partnership announced in 2023). - **Key Metric**: Over 4,000 employees (Depsters) across 30+ offices in 5 continents. - **Notable Investors/Partners**: The Carlyle Group (strategic partner), Waterland Private Equity (historical partner). Key clients include Google, Meta, Microsoft, Lego, Adidas, Patagonia, and KFC. - **Growth Signals**: 30 acquisitions since 2015; named Webby Agency of the Year 2022, 2023, 2024; Campaign Digital Innovation Agency of the Year 2023; launched Asia Pacific operations in 2021; 50% AI-enabled revenue; 85+ nationalities and 50+ languages spoken in-house. ## Competitive Advantages - **Partner-led model**: 200+ owners with "skin in the game," ensuring entrepreneurial accountability and long-term client relationships. - **Global scale with craft depth**: 4,000+ digital specialists available as one integrated team across all time zones. - **B Corp & Climate Label certified**: First global agency to become a Certified B Corporation, with a strong focus on sustainability and social impact. - **Award-winning track record**: Consistently recognized as Agency of the Year by Webby and Lovie Awards. - **50-50 tech/marketing split**: Rarer in the industry, enabling full 360-degree client solutions. ## Strategic Focus - **AI integration**: Deep investment in DEPT®/AI to embed AI into all service lines (50% of revenue already AI-enabled). - **Global expansion**: Continued growth through acquisitions and new market entries (e.g., Asia Pacific, Americas). - **Sustainability & Impact**: Active impact strategy focused on four pillars: Impactful Work, Diversity Equity & Inclusion, Community, and Climate. - **Talent development**: Heavy investment in learning ("DEPT®/YOU" curated learning experiences) and internal mobility. ## Why Work Here - **Culture**: Described as "inclusive, supportive, open" with a strong emphasis on diversity (85+ nationalities), equity, and inclusion. Certified B Corporation with a clear purpose. - **Flexibility**: Open to discussing flexible and hybrid working arrangements to achieve work/life balance. - **Benefits**: Health and wellness benefits, DEPT®/CARES (annual day of giving), DEPT® Festival (all-expenses-paid global gathering), and DEPT®/YOU (curated learning experiences for personal and professional growth). - **Global opportunities**: Ability to work from offices across 5 continents, with a strong internal mobility ethos. - **Engineering culture**: Emphasis on pioneering, innovation, and craft; 50-50 tech/marketing split means engineers and technologists are core to the business. - **Notable perks**: Climate Label company (100% climate neutral, 37% renewable energy), strong sustainability focus, and community impact programs. ## Sources 1. [DEPT® Careers Page](https://www.deptagency.com/careers/) 2. [DEPT® Homepage](https://www.deptagency.com/) 3. [DEPT® About Us](https://www.deptagency.com/about-us/) 4. [DEPT® Culture Page](https://www.deptagency.com/en-in/culture/) 5. 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