---
title: 'Senior Visual Communication Designer at IDEO'
canonical: 'https://feeny.ai/job/senior-visual-communication-designer-ideo-shanghai-265pez34ctfn'
type: 'job'
last_seen: '2026-09-11'
---

# Senior Visual Communication Designer at IDEO

- **Company:** IDEO
- **Location:** Shanghai, China
- **Posted:** 2026-03-30
- **Last confirmed live:** 2026-09-11
- **Apply:** https://job-boards.greenhouse.io/ideo/jobs/7765415

## Job description

Senior Visual Communication Designer

In a nutshell:

IDEO Shanghai is in search of a Senior Visual Communication Designer who will inspire and move both teams and clients using the craft of visual communication.

Why is this role important for IDEO’s work?

Visual Communication Designer makes the biggest impact to solving complex challenges by helping to bring ideas to life visually. We count on them to embody the belief that Creativity can give simple, human and delightful answers to the most complex problems in the world and encourage others to be creative as well by applying design to systemic problems and making the answer visual and tangible.

Once here you will:

- Be called upon to work or consult on a wide range of things: brand identities and full brand implementation, graphics for retail spaces, packaging, workbooks and publications, rapid prototypes for consumer testing, illustrations of business ecosystems, exhibition graphics, user interfaces and even rolling your sleeves up to help create beautiful presentation decks.
- Work seamlessly with people come from diverse backgrounds to tackle complex challenge (including but not limited to Industrial Designer, Design Researcher, Business designer, Interaction Designer and Environments Designer);
- Get exposure to and involvement with all aspects of the design consultancy projects: research, inspiration gathering, brainstorm, strategy defining, concept development, prototyping etc..
- Go out in the field and build empathy with users through activities like observing the life of a cosplay model and riding a car with a professional race car driver;

What does IDEO offer you?

IDEO is a place unlike any other. It’s a place where you can solve diverse, complex challenges for our clients or the organization, alongside thoughtful, intelligent individuals who lead with curiosity, empathy, and optimism. Sure we work hard, but we also intentionally craft moments that allow our community to pause, create, and connect. We encourage our community to bring their whole selves to work, respect the need for work-life balance, and allow for autonomy in the design process and your career.

IDEO has been in China for over a decade and our mission is to create new value by enabling enlightened leaders to answer the right questions and to tackle systemic challenges. These can range from working with ambitious Chinese enterprises, multinationals and enterprising entrepreneurs on challenges to do with healthcare, mobility, education or food safety. Over the years, we have grown in the scale of our influence and impact, and we are now looking for talented individuals who share our mission and sense of purpose to join our vibrant and dynamic Shanghai location.

Some previous projects to check out:

[Society of Grownups:](http://new.ideo.com/case-study/helping-young-adults-make-smart-money-decisions) A storefront designed to connect the MassMutual brand to young adults through focusing on their money-spending habits over great food and conversation.

[Pill Pack:](http://new.ideo.com/case-study/launching-an-online-pharmacy-startup) An IDEO startup-in-residence. We helped build a venturing strategy for its prescription home-delivery system. IDEO refined the company's brand vision, strategy, and identity across channels and used this framework to redesign PillPack’s website and private dashboard for customers.

Relevant experience and mindset:

- Design craft: successful candidates will bring a wide range of experiences in multiple fields within communication design including: Brand Identity, Editorial Design, Information Graphics, Typography, Packaging Design, Exhibition Design.
- Diverse experience: you have been in the creative industry for minimum 5 years, and have worked on a variety of industries and projects, preferably had experience in different international markets.
- Career Aspirations: You’re looking for a place that will challenge your curiosity. You want to blur the edges of your craft in an environment where you will constantly be learning from others and doing work that will have real impact in the world.
- Culture: you are comfortable working in an ambiguous and dynamic environment and comfortable with non- hierarchical organizations.
- Language: you are fluent in both Mandarin and English.

Application requirements and instructions:

Is this you? If so, please apply with your CV, portfolio and a cover letter, to help us understand why this role is the right one for you.

## About IDEO

## Company Overview
- **One-liner**: IDEO is a global design and innovation consultancy that helps organizations create human-centered products, services, and businesses using its pioneering Design Thinking methodology.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 1991 (Palo Alto, California)
- **Founders**: David Kelley, Bill Moggridge, Mike Nuttall

## Core Business
- **Primary industry**: Design Services / Innovation Consulting
- **Target customers**: Enterprise organizations, Fortune 500 companies, startups, and public sector entities across industries (healthcare, finance, technology, retail, education, government).
- **Mission or purpose statement**: To help all kinds of organizations imagine what’s next—and, more importantly, how to make it a reality. The company is built on the philosophy that creativity is the most powerful tool for solving complex challenges. [ideo.com](https://www.ideo.com/)

## Products & Services
- **Design Thinking & Innovation Consulting**: The core service. IDEO partners with clients to solve complex challenges through a human-centered, iterative process that integrates the needs of people, the possibilities of technology, and the requirements for business success.
- **New Business & Brand Creation**: Envisioning and launching new businesses, brands, and organizational capabilities from the ground up.
- **Experience & Service Design**: Designing the experiences and capabilities that bring new strategies and products to life.
- **Organizational Design**: Helping clients build design-oriented cultures and structures (e.g., work with Ford).
- **IDEO U**: An online learning platform offering courses on design thinking, creativity, and leadership.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (privately held).
- **Key Metric**: **Annual Revenue: ~$100M** (estimated by LinkedIn). **Employees: ~382** (as of mid-2026, +6.2% YoY). [linkedin.com](https://www.linkedin.com/company/ideo)
- **Notable Investors/Partners**: IDEO has not disclosed major external funding rounds as a primary business. Notable partners/clients include **H&M** (sustainable supply chains), **Ford** (organizational design), and **Intercorp** (civic infrastructure). The company acquired **Datascope Analytics** in 2017.
- **Growth Signals**: Active hiring with 13 open positions (up 160% year-over-year as of mid-2026). The company operates in 38 countries with 9 offices across the US, UK, and China. [linkedin.com](https://www.linkedin.com/company/ideo)

## Competitive Advantages
- **Pioneer of Design Thinking**: IDEO is widely credited with popularizing "Design Thinking" in the business world, a methodology it has practiced for decades. This gives it a powerful brand and thought leadership position.
- **Uniquely Diverse Talent**: The company hires from a remarkably broad talent pool—architects, authors, AI experts, opera singers, NASA engineers, food scientists, and ER doctors—creating a creative alchemy that competitors struggle to replicate. [ideo.com](https://www.ideo.com/careers)
- **Human-Centered Moat**: Their deep, ethnographic understanding of human behavior and a proven, iterative process for innovation are difficult for other firms to copy.

## Strategic Focus
- **AI & Emerging Technology**: Actively exploring how design is evolving in the era of AI, applying its human-centered approach to emerging technologies.
- **Healthcare & Systems-Level Change**: Working on large-scale challenges, such as healthcare systems and civic infrastructure.
- **Global Expansion**: Maintaining and growing its presence across key markets (US, UK, China, India) to serve multinational clients.

## Why Work Here
- **Culture of Creativity**: The company explicitly values "curiosity" and "wide-eyed imagination." The work environment is designed to bring together people from wildly different backgrounds to solve problems.
- **DEIB Commitment**: IDEO is deeply committed to diversity, equity, inclusion, and belonging, actively working to bring many different perspectives to the table. [ideo.com](https://www.ideo.com/careers)
- **High Autonomy & Impact**: Employees work directly with the world’s most imaginative leaders on a wide variety of projects, from designing a toothpaste tube to a supersonic jet.
- **Work Environment**: Hybrid/office model with major studios in San Francisco (HQ), Cambridge (MA), Chicago, Palo Alto, London, and Shanghai. [linkedin.com](https://www.linkedin.com/company/ideo)
- **Employee Rating**: 4.0/5.0 on LinkedIn, with strong marks for Culture (4.3) and Career (3.8), though Compensation (3.3) is rated lower. [linkedin.com](https://www.linkedin.com/company/ideo)

## Sources
1. [IDEO Official Site](https://www.ideo.com/)
2. [IDEO About Us](https://www.ideo.com/about)
3. [IDEO Careers Page](https://www.ideo.com/careers)
4. [IDEO LinkedIn Company Page](https://www.linkedin.com/company/ideo)
5. [IDEO Greenhouse Job Board](https://job-boards.greenhouse.io/ideo/jobs/7637138)

## Other roles at IDEO

- [Senior Business Designer](https://feeny.ai/job/senior-business-designer-ideo-san-francisco-34gybfqbe27n) — San Francisco, CA
- [Industrial Designer, Contract-to-Hire](https://feeny.ai/job/industrial-designer-contract-to-hire-ideo-san-francisco-kpagcg2p50z3) — San Francisco, CA
- [Strategy and Organisational Design Director](https://feeny.ai/job/strategy-and-organisational-design-director-ideo-london-v96e8k3x55tw) — London, United Kingdom
- [Digital Product Director](https://feeny.ai/job/digital-product-director-ideo-london-jrp3tckhjpk8) — London, United Kingdom
- [Senior Visual Communication Designer](https://feeny.ai/job/senior-visual-communication-designer-ideo-san-francisco-a1jnvcaveykz) — San Francisco, CA
- [Senior Business Designer](https://feeny.ai/job/senior-business-designer-ideo-chicago-t9y89vp2da49) — Chicago, IL
- [Senior Industrial Designer](https://feeny.ai/job/senior-industrial-designer-ideo-shanghai-mcn1r19y06h6) — Shanghai, China
- [Senior Designer, Visual Interaction Design](https://feeny.ai/job/senior-designer-visual-interaction-design-ideo-cambridge-zvsx489mfk3r) — Cambridge, MA
- [Visual Communication Design Lead](https://feeny.ai/job/visual-communication-design-lead-ideo-chicago-y6b2gf6xf00h) — Chicago, IL
- [Senior Visual Communication Designer](https://feeny.ai/job/senior-visual-communication-designer-ideo-chicago-tczhzk125a5c) — Chicago, IL / San Francisco, CA