--- title: 'Senior Warehouse Operations Manager at Fullscript' canonical: 'https://feeny.ai/job/senior-warehouse-operations-manager-fullscript-ashland-zr5t0wwbeh0z' type: 'job' last_seen: '2026-09-07' --- # Senior Warehouse Operations Manager at Fullscript - **Company:** Fullscript - **Location:** Ashland, VA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-04 - **Last confirmed live:** 2026-09-07 - **Apply:** https://jobs.lever.co/fullscript/6226ec40-1c0c-4e3e-8cdf-25466f2a4ba3 ## Job description ## About Fullscript We’re an industry-leading health technology company on a mission to help people get better. We started in 2011 with one simple idea. Make it easier for practitioners to access the products they trust so they can deliver better care. That simple idea grew into a platform that powers every part of care. Today, more than 125,000 practitioners use Fullscript for clinical insights, lab interpretations, patient analytics, education, and access to high-quality supplements. Over 10 million patients rely on Fullscript to stay connected to their care plans and follow through on treatment. We build tools that make care smarter and more human. Tools that save time, simplify decisions, and help practitioners stay closely connected to the people they care for. When everything they need is in one place, they can focus on what matters most: helping people get better. This is your invitation. Bring your ideas, your grit, and your care for people. Join us and shape the future of care. The Opportunity The Senior Warehouse Operations Manager will be responsible for the overall management and effectiveness of the warehouse. Provide world-class operational support to ensure customer and internal business needs are met or exceeded consistently. Motivates the team to get the job done with teamwork and cooperation while developing staff and operational effectiveness. ## What you'll do Support and promote Fullscript's Core Values: Grit, Authenticity and Community. Develop the Leadership Team ○    Engage Supervisors for weekly, monthly, quarterly and annual performance maintenance ○    Responsible for developing and growing the departmental leadership team, positioning the operation for high-growth potential. Act as a Leader within the department and organization. Primary point of contact for all Warehouse Operations Supervisors. Work cohesively with organizational Leadership members to ensure all business objectives are met. Monitors and assists Supervisors with all daily warehouse operations, including inbound freight, receiving purchase orders, stocking storage locations, vendor interaction, quality control, trouble-shooting inventory issues, and picking/packing/shipping of customer orders. Ensure work areas are safe, and that employees are following proper work procedures and protocols and administering corrective action when guidelines are not followed. Responsible for creating and maintaining daily work schedules (scheduling overtime, ending work shifts early if work volume dictates, etc) to ensure business needs are met. Maintain time and attendance data within the company timekeeping system. This includes editing employee punches when necessary and tracking attendance occurrences (late arrivals, unexcused absences, etc). Responds to emergencies in a managerial and technical capacity. Driving company and department initiatives and ensuring all key performance indicators are met or exceeded. Manage all facets of the Warehouse Management System to ensure data integrity and smooth, consistent operational processes. Constantly look for new and innovative ways to increase the effectiveness of labor and system resources—ability to design and implement lasting positive change. Fullscript Employee Ambassador: Motivate staff and encourage growth of our team members. Understand and lead the NSF preparation and audit needs. Knowledge of distribution center safety rules and regulations Serve as a Sanitation Supervisor, ensuring the facility is safe, clean, and secure at all times. Lead efforts and direction for all sanitization operations for facility, including: Outside contractor cleaning and pest control guidelines Internal sanitization and housekeeping practices Performs other duties as assigned. ## What you bring to the table Bachelor’s degree from four-year college or university in Business, Engineering, Logistics, or Supply Chain Management, or associated field preferred. Proven Leader with at least 5 years of experience effectively leading teams of 80 or more; including hiring, documentation, termination, training, and acting as an effective change agent. Experience managing and developing salaried exempt leaders. Excellent communication skills, both verbal and written. Thorough understanding of warehouse and distribution center procedures and concepts. Ability to make difficult decisions, solve problems, prioritize assignments, generate and utilize reports, and manage projects. Advanced experience with ERP & WMS systems, as well as Microsoft Office Suite and/or Google Suite. Knowledgeable and/or trained in housekeeping, sanitation, and pest control processes. ## What we can offer you Salary range: $100,000 to $125,000 USD On-site work in Ashland, VA for this role. Flexible PTO and competitive pay, because work-life balance matters 401k match to invest in your future Premium benefits package with customizable coverage, paramedical services, and an HSA. Fullscript discounts to save on high-quality wellness products Continuous learning opportunities to grow your skills and career Fullscript shares salary ranges to support transparency and help candidates make informed decisions. The range shown reflects base salary only and does not include stock options, wellness stipends, or other benefits that are part of Fullscript’s total rewards package. Final compensation depends on experience, skills, and location. We review pay regularly to stay aligned with market data and internal equity. Benefits and total rewards may vary by region. ## Why Fullscript Great work happens when people feel supported, trusted, and inspired. At Fullscript, we stay curious and keep finding smarter ways to make care better. We grow together, take on new challenges, and focus on impact. We put people first, work as a team, and leave egos at the door. What to Know Before You Apply We’re grateful for the interest in joining Fullscript. To make sure your application reaches our hiring team, please apply directly through our careers page. A quick note: Due to the high volume of applications, we’re not able to respond to phone or email inquiries about application status. If there’s a match, our team will reach out directly. Fullscript is an equal opportunity employer committed to creating an inclusive workplace. Accommodations are available upon request at accommodations@fullscript.com. All offers are contingent on successful background checks conducted in compliance with federal, state, and provincial laws. We use AI tools to support parts of the hiring process, including screening and reviewing responses. Final hiring decisions are always made by people and follow all applicable privacy and employment laws in Canada and the U.S. Learn More www.fullscript.com @fullscriptHQon instagram @fullscripton YouTube FullScript on LinkedIn ## About Fullscript ## Company Overview - **One-liner**: Fullscript is a provider-led healthcare platform that empowers clinicians to deliver personalized, integrative care through supplement management, lab testing, and practice tools. - **Entity Type**: Private (Series C stage based on total funding of $273.1M) - **Headquarters**: Ottawa, Ontario, Canada - **Founded**: 2011 - **Founders**: Not publicly listed on main sources; the company was founded in 2011. ## Core Business - **Primary industry**: Healthcare Technology (HealthTech) / Integrative Medicine - **Target customers**: B2B – licensed healthcare providers (naturopaths, functional medicine doctors, chiropractors, nutritionists, MDs) and their patients (B2B2C model) - **Mission statement**: "Make care easier for providers to deliver and patients to receive" by building a healthcare platform that amplifies a provider's reach and expertise, rather than replacing human connection with algorithms. ## Products & Services - **Supplement Management Platform**: The core product – a digital formulary and e-commerce platform that allows providers to prescribe, manage, and auto-ship over 20,000+ vetted supplement products to patients. Includes wholesale ordering integration (via Natural Partners) and patient-facing dispensaries. - **Fullscript Assist**: A HIPAA-compliant AI assistant that reads lab results, surfaces evidence-based recommendations, and drafts personalized treatment plans in minutes. - **Lab Testing (via Rupa Health acquisition)**: Integrated lab ordering and result management, connecting diagnostics to treatment planning. - **Fullscript Journeys**: Automated patient onboarding and care plan delivery tool with provider branding and clinical guidance built in. - **Quality Assurance Program**: Annual cGMP certification verification for all brands, plus independent blind purity/potency testing of 250 products per quarter by end of 2026. ## Market Standing - **Valuation**: Not publicly disclosed - **Key Metrics**: - **Annual Revenue**: $450M (per LinkedIn data) - **Total Funding**: $273.1M across 4 rounds - **Provider Base**: 125,000+ licensed clinicians - **Patient Reach**: 10+ million patients - **Headcount**: 609 employees (+23.6% YoY growth, +148 people) - **Notable Investors/Partners**: Kayne Partners (Series B, $25M in 2019), HGGC and Snapdragon Capital Partners ($240M strategic growth investment in 2021). Acquired Emerson Ecologics in 2021 and Rupa Health in October 2024. - **Growth Signals**: 23.6% headcount growth year-over-year; strategic acquisition of Rupa Health (Oct 2024) to add lab testing capabilities; expansion of AI-powered clinical tools (Fullscript Assist); physical distribution centers in Phoenix, Lancaster, Riverside, Colonial Heights, and Lenexa. ## Competitive Advantages - **Provider-led model**: Unlike many digital health platforms that attempt to replace clinicians, Fullscript builds tools to amplify provider expertise, creating strong stickiness with the 125,000+ practitioners who rely on it. - **Vetted catalog and quality assurance**: A rigorous, independently-verified supplement quality program (cGMP certification, blind testing) that builds trust with clinicians and patients. - **Integrated ecosystem**: Combines supplement dispensing, lab testing, AI-assisted planning, and patient engagement in a single platform – reducing fragmentation for practitioners. - **15 years of prescribing data**: Real-world outcomes data from millions of patients and thousands of clinicians provides a unique network effect and clinical intelligence moat. ## Strategic Focus - **AI-powered clinical tools**: Rolling out Fullscript Assist to reduce manual work for providers and accelerate personalized care planning. - **Diagnostics integration**: Deepening the lab testing and biomarker analysis capabilities following the Rupa Health acquisition. - **Expanding the care journey**: Moving beyond supplements into full-spectrum practice management (lifestyle, adherence, patient engagement). - **National distribution**: Operating five distribution centers across the US to ensure rapid, reliable delivery of supplements to patients. ## Why Work Here - **Culture**: Emphasizes "Wherever You Work Well" – a flexible hybrid model where teammates choose in-office, remote, or a mix. Physical hubs in Ottawa (Constitution Square) and virtual hubs across Canada and the US. - **Perks & Benefits**: - Tailored medical, dental, vision, and HSA/FSA benefits - Stock option incentives - RRSP and 401k matching - Flexible PTO plus paid public holidays - Employee discounts on the entire Fullscript catalog - Office amenities: fitness facilities, ping pong, games, unlimited snacks and caffeinated beverages - **Community & Events**: Town halls, hackathons, "Fullhouse" events, offsites, teams, and clubs. Employee Resource Groups (ERGs) and a DEIB Council. - **Engineering Culture**: Emphasis on using AI to amplify human capabilities; 21 jobs available at time of research (including Compliance Lead and likely engineering roles). - **Global Team**: Employees across 7 countries (Canada, US, Philippines, Germany, UK, and others). ## Sources 1. [fullscript.com](https://fullscript.com/about) 2. [fullscript.com](https://fullscript.com/careers) 3. [fullscript.com](https://fullscript.com/) 4. [linkedin.com](https://linkedin.com/company/fullscript) ## Other roles at Fullscript - [Staff Engineer](https://feeny.ai/job/staff-engineer-fullscript-ottawa-hpma1h4cht2w) — Ottawa, Canada - [AI Enablement Specialist](https://feeny.ai/job/ai-enablement-specialist-fullscript-toronto-76bv0q3fkrn8) — Toronto, Canada - [Governance, Risk & Compliance (GRC) Manager](https://feeny.ai/job/governance-risk-compliance-grc-manager-fullscript-ottawa-33je9cd7zf9n) — Ottawa, Canada - [Engineering Manager, Patient Experience](https://feeny.ai/job/engineering-manager-patient-experience-fullscript-ottawa-ae7kx7shfp60) — Ottawa, Canada - [Warehouse Associate (Phoenix, AZ)](https://feeny.ai/job/warehouse-associate-phoenix-az-fullscript-phoenix-mvjqh2y63mck) — Phoenix, AZ - [Warehouse Associate (Ashland, VA)](https://feeny.ai/job/warehouse-associate-ashland-va-fullscript-ashland-82nh6c8hbvth) — Ashland, VA - [Accounts Payable Manager](https://feeny.ai/job/accounts-payable-manager-fullscript-ottawa-drn0a15adh7y) — Ottawa, Canada - [Engineering Manager, Ecommerce](https://feeny.ai/job/engineering-manager-ecommerce-fullscript-ottawa-7feaq3k64qez) — Ottawa, Canada - [Sr Lead, Benefits](https://feeny.ai/job/sr-lead-benefits-fullscript-ottawa-b6byzf91r34t) — Ottawa, Canada - [Financial Planning & Analysis Manager](https://feeny.ai/job/financial-planning-analysis-manager-fullscript-ottawa-yche084saf5h) — Ottawa, Canada