---
title: 'Senior Workers Compensation Claim Specialist at MEMIC'
canonical: 'https://feeny.ai/job/senior-workers-compensation-claim-specialist-memic-connecticut-q97fbbkrkm56'
type: 'job'
last_seen: '2026-11-03'
---

# Senior Workers Compensation Claim Specialist at MEMIC

- **Company:** MEMIC
- **Location:** Connecticut
- **Posted:** 2026-10-23
- **Last confirmed live:** 2026-11-03
- **Apply:** https://job-boards.greenhouse.io/memic/jobs/8042102003

## Job description

Are you an experienced insurance professional ready to take on a specialized role? MEMIC is seeking a Lost Time Claim Specialist with several years of experience handling workers’ compensation claims in New England states.

In this role, you will manage complex lost time claims, ensure compliance with state-specific regulations, and deliver exceptional service to injured workers, policyholders, and agents. Your expertise will help maintain MEMIC’s reputation for excellence in claims management.

## What You’ll Do

- Claims Management: Investigate, evaluate, and resolve medical-only claims and lost time claims.
- Communication: Serve as a point of contact for insureds, injured workers, agents, brokers, attorneys, and other stakeholders to gather necessary information and provide timely updates.
- Benefit Delivery: Administer medical and indemnity benefits in compliance with state workers’ compensation statutes and MEMIC’s best practices.
- Quality Assurance: Maintain organized and high-quality claim files in accordance with company policies and procedures.
- Managed Care Coordination: Implement Managed Care strategies, coordinate rehabilitation plans, process medical bills, and monitor case progress.
- Legal & Regulatory Compliance: Interact with state and federal boards and commissions to ensure proper reserves and compliance with laws and regulations.
- Ongoing Learning: Stay updated on state laws and workers’ compensation trends through MEMIC-provided training and external certifications like WCP or Claims Law (AEI).

## What You Bring

- 3+ years of Lost Time Claim handling experience
- Strong knowledge of workers’ compensation claims and jurisdictional compliance.
- Excellent verbal and written communication skills.
- Must be adaptable and have the ability to manage time and priorities effectively.
- Strong attention to detail and organizational skills.
- Strong team player with excellent customer service skills.

MEMIC is committed to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religious creed, national origin, ancestry, age, disability, genetics, gender identity, veteran's status, sexual orientation, or any other characteristic protected by law. Additionally, we are committed to providing an inclusive and accessible recruitment experience for all candidates. If you need a reasonable accommodation during the interview process, please contact us at hr@memic.com.

To ensure an equitable and authentic interview process, candidates should not use AI or chatbot tools during the live interview or phone screen. We welcome any preparation you choose to do beforehand, but all responses shared during the interview must be your own.

Note: MEMIC does not offer Stem-OPT EAD Extension for this role.

[MEMIC's Job Applicant Privacy Notice](https://www.memic.com/job-applicant-privacy-notice)

Check out our benefit offerings [here!](https://careers.memic.com/benefits)Targeted salary range: $90,000-$110,000

## About MEMIC

## Company Overview
- **One-liner**: MEMIC is a super-regional workers’ compensation insurance specialist dedicated to improving workforce safety and compassionate care for injured workers.
- **Entity Type**: Private (Mutual Insurance Company)
- **Headquarters**: Portland, Maine, USA
- **Founded**: 1993
- **Founders**: Not publicly available (founded as Maine Employers’ Mutual Insurance Company by the state legislature)

## Core Business
- **Primary industry**: Workers’ Compensation Insurance
- **Target customers**: B2B – employers across a wide range of industries, from small businesses to large enterprises, in 46 states plus Washington, D.C.
- **Mission statement**: “To make workers’ comp work better with compassion, trusted partnerships, and relentless commitment to workforce safety.”

## Products & Services
- **Workers’ Compensation Insurance**: Full-service workers’ comp policies sold through independent insurance agents, covering medical care, lost wages, and rehabilitation for injured workers.
- **Loss Control Services**: More than 400 loss control workshops annually for over 9,000 participants, helping employers eliminate hazards and improve workplace safety.
- **Claims Management**: Dedicated claims handling with a better than 90% on-time payment benchmark, focused on returning injured workers to the workplace.
- **Risk Management & Safety Consulting**: Partnering with employers to reduce claim costs and build safer work environments.

## Market Standing
- **Valuation/Market Cap**: Not applicable (private mutual company)
- **Key Metric**: 2024 Written Premium of $436 million
- **Notable Investors/Partners**: Not applicable (mutual company owned by policyholders); rated “A” (Excellent) by A.M. Best
- **Growth Signals**: Licensed in 46 states plus D.C.; serves more than 21,000 employers covering an estimated 300,000 employees; 500+ employees; maintains a better than 90% on-time claims payment benchmark

## Competitive Advantages
- **Specialized Focus**: Dedicated exclusively to workers’ compensation insurance, allowing deep expertise and tailored services.
- **Financial Strength**: Rated “A” (Excellent) by A.M. Best, providing stability and trust for policyholders and employees.
- **Comprehensive Safety Partnership**: Offers loss control workshops, risk management consulting, and a strong claims management process that prioritizes returning injured workers to the workplace.
- **Mutual Company Structure**: Owned by policyholders, aligning the company’s interests with those of its customers rather than outside shareholders.

## Strategic Focus
- **Vision 2030**: To become the most trusted brand for employers who believe protecting and strengthening their workforce is critical to success.
- **Growth & Expansion**: Continuing to expand its super-regional footprint (currently in 46 states + D.C.) while deepening partnerships with independent insurance agents.
- **Safety & Innovation**: Investing in loss control education, data-driven risk insights, and compassionate claims management to differentiate in the market.

## Why Work Here
- **Purpose-Driven Culture**: MEMIC emphasizes a “culture of caring” and a mission to make workers’ comp work better with compassion and partnership.
- **Core Values**: The company’s values include being Conscientious, an Expert, a Partner, Curious, Transparent, Genuine, Accountable, and Collaborative.
- **Work Environment**: Offers a mix of in-office (Portland, ME; Manchester, NH; Albany, NY) and remote roles, with a focus on teamwork and mutual trust.
- **Benefits & Stability**: Rated “A” Excellent by A.M. Best, providing job security; benefits that “give you peace of mind” according to the careers page.
- **Growth Opportunities**: Open roles span Claims, Underwriting, IT/Software Engineering, Human Resources, and Internships, indicating investment in talent development.
- **Employee Sentiment**: Described as having “down-to-earth co-workers” and opportunities that reward, with a strong emphasis on work-life balance and professional growth.

## Sources
1. [memic.com – Company Overview](https://www.memic.com/about-memic)
2. [memic.com – Quick Facts](https://memic.com/about-memic/company-overview/quick-facts)
3. [careers.memic.com – Careers at MEMIC](https://careers.memic.com/)
4. [Greenhouse – Jobs at MEMIC](http://job-boards.greenhouse.io/memic)

## Other roles at MEMIC

- [Senior Workers Compensation Claim Specialist](https://feeny.ai/job/senior-workers-compensation-claim-specialist-memic-new-york-rv622p5vz6bk) — New York, NY
- [Customer Service Representative](https://feeny.ai/job/customer-service-representative-memic-portland-5sywtmf98g12) — Portland, ME