---
title: 'Server at Level99 Entertainment'
canonical: 'https://feeny.ai/job/server-level99-entertainment-tysons-6a44v3ad3v6h'
type: 'job'
last_seen: '2026-09-07'
---

# Server at Level99 Entertainment

- **Company:** Level99 Entertainment
- **Location:** Tysons, VA
- **Compensation:** $2/hr
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-31
- **Last confirmed live:** 2026-09-07
- **Apply:** https://jobs.lever.co/level99/e36e0803-aa91-4e9b-ad42-8036d144cb9c

## Job description

## OVERVIEW

A Server at Level99 provides exceptional hospitality, creating a warm and inviting atmosphere for all restaurant guests and entertainment players with genuine enthusiasm. They anticipate guest needs, possess extensive food and beverage knowledge, and work effectively with the team to ensure seamless and exemplary service.

## RESPONSIBILITIES

The duties & responsibilities below are for servers but our success is entirely predicated on everyone supporting one another - Server & Bar, Front & Back of House.

- Make guests feel appreciated and welcome through your actions.
- Always seek meaningful connection with guests and cultivate regulars.
- Have a good time and serve guests with a genuinely positive attitude.
- Convey passion and knowledge for our beer and entertainment as part of the hospitality experience. Always be humble, recognizing mastery of beer is a life’s work.
- Convey enthusiasm for our food menu. Maintain proper knowledge of the menu and food allergies within dishes. Show interest in the Level99 experience.
- Approach guests with empathy and create a welcoming but not overbearing table presence.
- Be present and attentive by recognizing visual cues of guests’ needs before they realize what they need.
- Work as a team at all times, inside and out of service, always looking to support one another and prioritize on behalf of the guest.
- Be proactive about keeping the server stations stocked and your section clean and clear.
- Review daily tasks checklist to have the floor clean and ready for service.
- Run food, bus tables and contribute to beer hall experience.
- Uphold the expectation of “Full hands in. Full hands out.”
- Accurately process transactions using the POS system including guest payments and order tracking to ensure proper inventory.
- Understand and follow the steps of service.
- Be punctual and show up to work on time and ready to work.
- Check identification of guests to verify they are of legal drinking age.
- Embracing change and desire to grow with Victory Brewing.
- Transparency between team members and management
- Comply with all health, safety and hygiene standards and policies.
- Perform all other duties needed and requested

## MUST-HAVE SKILLS

- Ability to work a flexible schedule based on business needs which will include days, nights, weekends and holidays as well as emergency responsiveness as required. Weekend availability is a MUST.
- Able to work ten hour-plus shifts, plus ability to stand, sit, squat or walk for extended periods of time, walk up and down stairs
- Able to grasp, reach overhead, push, lift and carry up to 50 pounds
- Ability to work well under pressure in a fast paced, ever changing work environment
- Effective verbal and written communication skills
- Knowledge of health and sanitation code and policies
- Organized with strong attention to detail
- High integrity and professionalism
- A positive, joyful, upbeat and energetic attitude – leading by example
- Must be 18 years old or older, the legal age to serve and/or bartend

## WHO WE ARE

Level99 is a sprawling playground designed for adults with over 50 life-sized mini-games where Players dodge axes, crack puzzles, and outsmart real-world challenges. Each game lasts about 1–4 minutes and is built for 2–6 people to play together. One ticket to Level99 unlocks access to all of our games including Challenge Rooms, Player-vs-Player duels, and an art scavenger hunt. We save your progress each time you play so you can earn rewards and climb our coveted leaderboard. Alongside the games, Level99 offers a full-service bar and award-winning restaurant – featuring scratch-cooking, local craft beers, handmade cocktails, and a variety of event spaces. Level99 has locations in Natick, MA, Providence, RI, Tysons, VA, Disney Springs, FL, and is opening in West Hartford, CT, Paramus, NJ, King of Prussia, PA, and Raleigh, NC. Level99 is backed by Act III Holdings, led by Panera founder Ron Shaich, and we have a talented team that has worked on successful entertainment projects ranging from 5 Wits to Walt Disney Imagineering. Visit www.level99.com for more details.

While we don’t expect a candidate to have deep experience in all of the above, we’re looking for someone with the passion and capability to learn quickly in the areas that are new!

YOU MIGHT BE A FIT ON THE LEVEL99 TEAM IF YOU… Like to laugh, would be described as a "low maintenance, low drama" person, have a tendency to have a bit of fun while you work Have a high tolerance for ambiguity, like to go fast, and are excited to learn on the job Are just a little bit obsessive about getting the details right the first time Have a high energy personality, the kind of person who is typically smiling, and likes to "get it done now

Level99 is an E-Verify employer.

## About Level99 Entertainment

## Company Overview
- **One-liner**: Level99 Entertainment operates first-of-its-kind, real-world interactive entertainment venues for adults, featuring over 50 physical and mental challenge-based games set in immersive artistic environments.
- **Entity Type**: Private (Funding stage: Private Equity-backed)
- **Headquarters**: Natick, Massachusetts, United States
- **Founded**: 2021
- **Founders**: Matthew DuPlessie

## Core Business
- **Primary industry/industries**: Entertainment Providers, Hospitality, Location-Based Entertainment (LBE)
- **Target customers**: B2C – Adults (21+) seeking social, active, and immersive entertainment; B2B – Corporate event planners and group bookings.
- **Mission or purpose statement**: To push entertainment to the next level by creating a real-world, social, and challenge-based experience where groups can laugh, compete, and connect.

## Products & Services
- **Level99 Venues (Natick, MA; Providence, RI; Tysons, VA; and expanding)**: An adult playground featuring over 50 life-sized mini-games and challenges, including an Axe Run, Crystal Cavern puzzles, and giant pinball. Games take 1–4 minutes to complete, designed for social gameplay and leaderboard competition. The experience is paired with a full-service bar and restaurant (e.g., Night Shift Kitchen + Tap, Victory Brewing, Two Roads Kitchen + Tap) featuring scratch-made food and local craft beverages.
- **Art Hunts**: Scavenger-hunt-style mazes featuring eccentric, humorous pieces by local artists, integrated into the venue experience.
- **Private Events & Corporate Bookings**: Venues available for team-building, celebrations, and group events, with dining and gathering spaces.

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed
- **Key Metric**: Total funding of $50M (Private Equity round closed October 9, 2025)
- **Notable Investors/Partners**: Act III Holdings (led by Panera founder Ron Shaich) – sole lead investor. Venue partners include Night Shift Brewing, Victory Brewing, and Two Roads Brewing.
- **Growth Signals**: 132 employees (+50.4% YoY growth); 7+ locations operational or planned across the US Northeast (Natick, Providence, Tysons, Orlando, West Hartford, King of Prussia, Paramus); immediate plans to triple in size over 18 months; 27 active job postings as of late 2025.

## Competitive Advantages
- **Proprietary game design & IP**: Over 50 unique, custom-built physical and mental challenges that are active, social, and endlessly replayable – distinct from escape rooms or standard arcades.
- **Strong brand & location strategy**: Backed by a legendary restaurant entrepreneur (Ron Shaich) with deep real-estate and consumer brand expertise. Venues are strategically located in high-traffic suburban and urban retail/dining corridors.
- **Integrated F&B model**: In-house restaurants and bars (partnered with local craft brewers) create a "night out" destination rather than just a game visit, increasing dwell time, average spend, and customer stickiness.
- **Talent pedigree**: Founding team and leadership have experience at 5 Wits, Boda Borg, Blue Man Group, and Walt Disney Imagineering, giving them deep domain expertise in immersive entertainment.

## Strategic Focus
- **Aggressive geographic expansion**: The company aims to triple its venue count over the next 18 months, with immediate plans for Orlando, West Hartford, King of Prussia, and Paramus.
- **Enhancing the guest experience**: Continuously iterating on game design, integrating new Art Hunts, and partnering with local breweries to differentiate each location.
- **Building a scalable operational model**: Standardizing venue design, game fabrication, and staff training to support rapid multi-location growth without losing quality.
- **Becoming an employer of choice**: Actively building a culture that balances fun with professionalism, backed by a Great Place to Work certification.

## Why Work Here
- **Culture**: Described as a "fun-loving, challenge seeking, positive" environment where employees are encouraged to "Work Where You Play." The company is Certified™ by Great Place to Work®.
- **Remote/Hybrid/Office Policy**: Primarily on-site for venue-facing roles (Technicians, Operations, Servers). Corporate/tech roles (Senior DevOps, Senior Systems Engineer) may offer hybrid flexibility (Greater Boston area).
- **Notable Perks**: Competitive pay, comprehensive health insurance (PPO/HMO + dental + vision), life & AD&D coverage, 401(k), paid holidays, generous PTO, Teladoc, pre-paid legal and identity theft coverage, and free admission to the venues.
- **Team & Growth**: 132 employees with a 50.4% YoY headcount increase. The company has immediate plans to triple in size, offering significant career advancement opportunities in a fast-paced, entrepreneurial environment.
- **Talent Sources**: Frequently hires from leading hospitality and experience brands like The Cheesecake Factory, Panera Bread, Wegmans, Tillys, and Blue Man Group.

## Sources
1. [linkedin.com](https://linkedin.com/company/level99-entertainment)
2. [level99.com](https://level99.com/careers)
3. [jobs.lever.co](https://jobs.lever.co/level99)
4. [builtin.com](https://builtin.com/company/level99)
5. [builtinboston.com](https://www.builtinboston.com/company/level99)

## Other roles at Level99 Entertainment

- [Entertainment Keyholder](https://feeny.ai/job/entertainment-keyholder-level99-entertainment-natick-r482kav3dw3g) — Natick, MA
- [Entertainment Install Team Manager (Traveling Position)](https://feeny.ai/job/entertainment-install-team-manager-traveling-position-level99-entertainment-wr6n1533wwgf) — Greater Boston, MA
- [Entertainment Install Coordinator (Traveling Position)](https://feeny.ai/job/entertainment-install-coordinator-traveling-position-level99-entertainment-ebktvxsjyaz1) — Greater Boston, MA
- [Human Resources Generalist](https://feeny.ai/job/human-resources-generalist-level99-entertainment-greater-boston-adhan7wr84pq) — Greater Boston, MA
- [Chef de Partie - Opening Team!](https://feeny.ai/job/chef-de-partie-opening-team-level99-entertainment-west-hartford-t6xmt5g8axf8) — West Hartford, CT
- [Support](https://feeny.ai/job/support-level99-entertainment-tysons-gex7ghx16hyy) — Tysons, VA
- [Director of Operations - Opening Team!](https://feeny.ai/job/director-of-operations-opening-team-level99-entertainment-paramus-cm4dqv94jr5p) — Paramus, NJ
- [Entertainment Team Lead](https://feeny.ai/job/entertainment-team-lead-level99-entertainment-natick-7kjyf8yararx) — Natick, MA
- [Restaurant Manager](https://feeny.ai/job/restaurant-manager-level99-entertainment-tysons-jm0khxs0ac0y) — Tysons, VA
- [Restaurant Assistant General Manager](https://feeny.ai/job/restaurant-assistant-general-manager-level99-entertainment-tysons-3s62s2ys6bk0) — Tysons, VA