---
title: 'Service Reliability Engineer at DRW'
canonical: 'https://feeny.ai/job/service-reliability-engineer-drw-chicago-jpzv29dmn6vn'
type: 'job'
last_seen: '2026-09-13'
---

# Service Reliability Engineer at DRW 

- **Company:** DRW 
- **Location:** Chicago, IL
- **Posted:** 2026-09-11
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/drweng/jobs/8167047

## Job description

DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.

Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.

We operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters–it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.

The Container Infrastructure team provides scalable on-premises and cloud-based container orchestration services for DRW’s trading desks, data scientists, and enterprise application teams. Our goal is to enable teams to keep focused on their business goals by providing simple, scalable solutions with off the shelf tools and the right amount of focused engineering. We’re looking to expand our Container Infrastructure team. In this role you work closely with other teams and trading desks to ensure the performance and reliability of our Kubernetes platform. The platform is large: hundreds of clusters, thousands of nodes, and dozens of components. Common day-two tasks include development of new components, monitoring costs, and ensuring compute consumption for each desk is optimized. As a member of this team you will help administer the platform, engage with internal customers and infrastructure stakeholders to ensure the platform remains reliable, performant, and cost-effective.

Our philosophy:

- We believe in relentless automation of repetitive tasks.
- We have the curiosity and drive to dig deep and find creative solutions.
- We believe our goal is to find the right solution rather than always being right.
- We provide exceptional customer service to our teams and trading desks.
- We care more that the right thing is done than about rigid job descriptions or boundaries.

What you’ll do:

- Work with different business units to ensure a successful onboarding and deployment of applications into DRW’s Kubernetes platform.
- Relentlessly automate repetitive manual tasks.
- Provide exceptional customer service to our platform’s users.
- Solve complex problems, build new features/components, get to work every day with exceptionally talented and curious coworkers.

Your background:

- Experience working with or administering Kubernetes Clusters.
- Knowledge of networking, storage, and containerization fundamentals.
- Familiarity with AWS and/or Google Cloud Platform.
- A service focused attitude: you ask questions and focus on getting the right resources and solutions to people instead of rigid boundaries.
- Strong written and verbal communication skills. You can work across teams and have evidence-based discussions on technical and operational topics.
- You are eager to learn, collaborate, and find solutions under interesting constraints.

Bonus points if you have:

- Experience with common Kubernetes operators (Flux, Fluentbit, Fluentd, Prometheus, etc.).
- Experience administering on-premise infrastructure.
- Experience developing, deploying, and supporting full stack web applications.
- Experience with multiple programming languages in both greenfield development and legacy maintenance.

The annual base salary range for this position is $180,000 to $210,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.

For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.

California residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.

[#LI-SK1]

## About DRW 

## Company Overview
- **One-liner**: DRW is a diversified principal trading firm that leverages technology, research, and risk management to capture trading and investment opportunities globally across traditional and cryptoasset markets.
- **Entity Type**: Private (Privately Held)
- **Headquarters**: Chicago, Illinois, United States
- **Founded**: Year not publicly specified on the website, but linked data suggests operations since at least the early 2000s (acquired Chopper Trading in 2015).
- **Founders**: Founders are not publicly named on the company website or in standard public profiles.

## Core Business
- **Primary industry/industries**: Financial Services, Proprietary Trading, Cryptoassets, Real Estate, Venture Capital
- **Target customers**: Institutional counterparties (for Cumberland, its crypto subsidiary); the firm trades its own capital across global markets (B2B/institutional focus).
- **Mission or purpose statement**: The company describes itself as a team of "innovative and ambitious individuals who use the power of free markets to solve challenging problems, capture opportunities, and pursue positive change." [drw.com](https://www.drw.com/work-at-drw)

## Products & Services
- **Proprietary Trading**: DRW trades a wide range of asset classes including fixed income, ETFs, equities, FX, commodities, and cryptoassets, using sophisticated technologies to provide liquidity and capture opportunities.
- **Cumberland**: A subsidiary that provides deep liquidity in cryptoassets to large institutional counterparties and explores DeFi solutions. [drw.com](https://drw.com/our-subsidiaries)
- **DRW Venture Capital**: A VC practice that takes a disciplined approach to investing in financial and enterprise technology companies. [drw.com](https://drw.com/our-subsidiaries)
- **DRW Real Estate**: A fully integrated real estate investment arm that invests in bespoke projects. [drw.com](https://drw.com/our-subsidiaries)
- **NX**: A team that designs, builds, and operates a sophisticated global network for the firm. [drw.com](https://drw.com/our-subsidiaries)
- **Artemeter**: A subsidiary providing full-service carbon financing solutions to help clients achieve decarbonization goals. [drw.com](https://drw.com/our-subsidiaries)

## Market Standing
- **Valuation/Market Cap**: Not publicly disclosed (private company).
- **Key Metric**: Annual Revenue estimated at **$485.0M** (per LinkedIn data). [linkedin.com](https://www.linkedin.com/company/drw)
- **Notable Investors/Partners**: Not applicable (privately held and self-funded). Notable subsidiaries include Cumberland (crypto).
- **Growth Signals**: Headcount growth of **+10.6% YoY** (adding 233 people), reaching 1,628 employees. Active job postings increased **+53.8% YoY**. [linkedin.com](https://www.linkedin.com/company/drw)

## Competitive Advantages
- **Diversified Approach**: Unlike many trading firms that focus on a single asset class, DRW trades across many asset classes and instruments, with horizons from seconds to years. [drw.com](https://www.drw.com/work-at-drw)
- **Technology & Research**: Heavy investment in sophisticated technology, research, and risk management to find and capture opportunities globally.
- **Low Ego, Little Hierarchy**: The company explicitly states a culture of "low ego, little hierarchy and a commitment to continuous learning." [drw.com](https://www.drw.com/work-at-drw)
- **Stability & Startup Spirit**: Described as offering "the best of both worlds: the opportunity and spirit of a startup and the benefits and stability of an established, experienced firm." [drw.com](https://www.drw.com/work-at-drw)

## Strategic Focus
- **Expansion into Non-Traditional Strategies**: The firm has expanded beyond traditional trading into real estate, venture capital, and cryptoassets, indicating a focus on long-term, strategic, and diversified growth. [drw.com](https://drw.com/our-subsidiaries)
- **Continuous Innovation**: Focus on solving challenging problems, discussing technical and research topics, and challenging consensus to achieve high standards. [drw.com](https://www.drw.com/work-at-drw)
- **Global Reach**: Operates in 29 countries with offices in the US, UK, Canada, Singapore, Netherlands, and Israel, signaling a commitment to global market participation. [linkedin.com](https://www.linkedin.com/company/drw)

## Why Work Here
- **Culture & Philosophy**: The company emphasizes "low ego, little hierarchy," "challenge consensus," "integrity," and "continuous learning." It seeks curious problem solvers with quantitative mindsets. [drw.com](https://www.drw.com/work-at-drw)
- **Compensation & Benefits**: Rated 4.3/5.0 on compensation. [linkedin.com](https://www.linkedin.com/company/drw) Perks include daily catered breakfast & lunch, monthly tastings, massages, yoga classes, meditation, gym subsidy, game room, and social events. [drw.com](https://www.drw.com/work-at-drw)
- **Work Environment**: Offers flexible work arrangements. The culture is described as fast-paced, collaborative, and intellectually rigorous. [drw.com](https://www.drw.com/work-at-drw)
- **Engineering Culture**: A significant portion of the workforce is technical (615 employees, 25% of total). Roles include Quantitative AI Strategist, Python Software Engineer, Data Developer, HPC Specialist, and Trading Systems Engineer. [linkedin.com](https://www.linkedin.com/company/drw)
- **Global Offices**: Hybrid/office presence in Chicago (HQ), New York, London, Amsterdam, Singapore, Montreal, Tel Aviv, and more. [drw.com](https://www.drw.com/work-at-drw/listings)

## Sources
1. [drw.com - Work at DRW](https://www.drw.com/work-at-drw)
2. [drw.com - Our Subsidiaries](https://drw.com/our-subsidiaries)
3. [linkedin.com - DRW Company Profile](https://www.linkedin.com/company/drw)
4. [greenhouse.io - DRW Engineering Jobs](http://job-boards.greenhouse.io/drweng)

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