---
title: 'Service Technician (Contract) at Ting Internet'
canonical: 'https://feeny.ai/job/service-technician-contract-ting-internet-new-castle-q0y8pkf7r3jw'
type: 'job'
last_seen: '2026-09-13'
---

# Service Technician (Contract) at Ting Internet

- **Company:** Ting Internet
- **Location:** New Castle, CO
- **Posted:** 2026-06-10
- **Last confirmed live:** 2026-09-13
- **Apply:** https://job-boards.greenhouse.io/tinginternet/jobs/7764167003

## Job description

Ting Internet is a leading fiber Internet provider in the United States, delivering future-proof internet in over a dozen Ting Towns across the country.

As part of Tucows (NASDAQ:TCX, TSX:TC), Ting is backed by outstanding resources and talent. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the internet!

The work we do genuinely changes lives. If this sounds exciting, we’d love to hear from you!

## About the opportunity

The Service Technician regularly performs service activation and installs of the Ting fiber network to include construction elements such as conduit, fiber, split enclosures, cabinets and utility locating. Service Techs are at the forefront of Ting’s connection with the community and perform their responsibilities with safety and customer experience top of mind.

This role is based out of New Castle, CO. This is a 6 month contract to start with an opportunity to extend.

Job Duties

- Performing general installation of fiber network, including connecting, disconnecting, testing, repairing and maintaining the fiber network.
- Directly engaging with customers at install locations to ensure timely, efficient and optimal activation/connectivity.
- Completing installs with knowledge of different installation tactics, including optimal utility placements related to wall fishing.
- Ability to perform fiber drops on site from handhole to house with supervision.
- Understand the mainline and drop-blowing process and assist teams with supervision.
- Understand basic concepts of the data center and its components.
- Ability to perform basic troubleshooting to identify connectivity issues from home to handhole.
- Build a splice dome and express dome installation with supervision.
- Understand conduit continuity and light level testing to perform installs, with the ability to identify connectivity issues.
- Complete general repair of the network including troubleshooting at the NID/home/handhold.
- Basic understanding of Utility locates.
- All other duties as assigned.

Knowledge, Skills and Abilities

- Customer interaction
- Drops/Installation
- FTTH Installation
- Fiber Splicing- 1 splice at the house, tying plant to outlet + drop splicing
- Cable Routing
- Power tools
- Ability to participate in on-call rotation
- Ability to work in confined spaces.
- Ability to do aerial work on a ladder or bucket truck up to 35’ .
- Ability to lift up to 75 pounds while practicing safe lifting techniques
- Ability to work indoors and outdoors in all types of weather conditions, with provided weather protection materials.
- Proficient with all platforms and applications (ServiceMax, Bob, Deputy, etc)
- Compliance with all safety related training/practises, including but not limited to ladder safety, weather, safe driving principles, etc.

## Qualifications Required

- 0-2 years of experience, preferably in telecommunications industry
- Active valid drivers license and clean drivers abstract

The base salary range for this position is $53,372 - $60,000. Range shown in $USD for US residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. [Learn more](https://www.tucows.com/careers/benefits) about Tucows Benefits.

As a safety sensitive position, Tucows reserves the right to administer pre-employment drug testing for illegal drug use for those successful candidates presented with an offer of employment for consideration.

Tucows and its subsidiaries participate in the E-verify program for all US employees.

Want to know more about what we stand for? At Ting and Tucows we care about protecting the open Internet, narrowing digital divide, and supporting fairness and equality.

We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

[What's new at Tucows](https://youtu.be/Df2-LF0enpQ)

Learn more about Tucows, our businesses, culture and employee benefits on our site [here](https://tucows.com/).

## #LI-JL

## About Ting Internet

## Company Overview
- **One-liner**: Ting Internet delivers high-speed fiber internet service to communities across the United States, focusing on fast, reliable, and transparent connectivity.
- **Entity Type**: Public (division of Tucows; NASDAQ: TCX, TSX: TC)
- **Headquarters**: Charlottesville, Virginia, USA
- **Founded**: 2014
- **Founders**: Not publicly available (founded internally by Tucows)

## Core Business
- **Primary industry**: Fiber-to-the-home internet service provider (ISP)
- **Target customers**: B2C and B2B – residential homes, businesses, non-profits, and local governments in mid-sized U.S. communities
- **Mission or purpose statement**: “Fiber internet has the power to transform communities. It removes barriers and allows people to do great things. We’re working to build the foundation for the internet of the future: one that is more accessible, equitable and innovative for everyone.” [ting.com](https://www.ting.com/about-us)

## Products & Services
- **[Ting Fiber Internet]**: Direct fiber optic broadband service with symmetrical speeds (up to gigabit), no contracts, no hidden fees, 24/7 customer support. Type: Service / subscription.
- **[Friends of Ting]**: Program providing free internet connections to underserved areas, libraries, non-profits, and community centers. Type: Community initiative.
- **[Affordable Connectivity Program (ACP) Participation]**: Ting participates in the FCC’s ACP to help lower-income households afford broadband. Type: Subsidized service.

## Market Standing
- **Valuation/Market Cap**: Not publicly available (Ting Internet is a division of Tucows; parent company valuation not derived from search results).
- **Key Metric**: Not publicly available (annual revenue not disclosed for Ting segment; employee count ~122 as per LinkedIn).
- **Notable Investors/Partners**: Parent company Tucows; partners include local housing authorities, non-profits, and the FCC (Affordable Connectivity Program).
- **Growth Signals**: Active job postings grew 225% quarter-over-quarter and 8.3% year-over-year as of early 2026; Ting now serves over a dozen towns and cities with continued expansion hiring in multiple U.S. locations. [linkedin.com](https://www.linkedin.com/company/tinginternet)

## Competitive Advantages
- **Customer experience focus**: 24/7 support with empowered teams; no contracts, no throttling, transparent pricing.
- **Net neutrality advocacy**: Pledge to never block, throttle, or interfere with internet traffic.
- **Community-centric model**: Deep local partnerships, free WiFi in public spaces, and digital equity programs.
- **Future-proof technology**: Direct fiber to premises, delivering symmetrical gigabit speeds.

## Strategic Focus
- **Community transformation**: Expand fiber footprint to underserved towns and cities across the U.S.
- **Digital equity**: Increase subsidized access through ACP and Friends of Ting.
- **Customer-led growth**: Prioritize service quality and transparent relationships to compete against large incumbent ISPs.

## Why Work Here
- **Culture & engagement**: 92% of employees recommend Ting as a great place to work; 90% believe people from all backgrounds have good opportunities; 85% believe products/services are as good or better than competitors. [careers.ting.com](https://careers.ting.com/)
- **Benefits**: 401K/RRSP matching, health insurance, lifestyle spending allowance, parental leave top-ups, and learning/growth opportunities.
- **Work environment**: Hybrid/remote? Not explicitly stated; most open roles are location-specific (field sales, service technicians, construction). The company emphasizes flexibility, growth, and support for team members.
- **Impact**: Employees are proud to wear the Ting t-shirt in their community; the company is a “force for good” with a strong local presence.

## Sources
1. [Ting Careers – Work for the Internet!](https://careers.ting.com/)
2. [Ting Internet Job Board (Greenhouse)](https://job-boards.greenhouse.io/tinginternet)
3. [Ting Internet About Us](https://www.ting.com/about-us)
4. [Ting Internet – What It's Like at Ting](https://careers.ting.com/what-its-like-at-ting)
5. [Ting Internet LinkedIn](https://www.linkedin.com/company/tinginternet)

## Other roles at Ting Internet

- [GIS Specialist](https://feeny.ai/job/gis-specialist-ting-internet-remote-wm6m234rbpwn)
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