--- title: 'ServiceNow Engineering Co-op at RapDev' canonical: 'https://feeny.ai/job/servicenow-engineering-co-op-rapdev-boston-wpbh6756kcf5' type: 'job' last_seen: '2026-10-17' --- # ServiceNow Engineering Co-op at RapDev - **Company:** RapDev - **Location:** Boston, MA - **Employment:** full-time - **Work type:** onsite - **Posted:** 2026-09-29 - **Last confirmed live:** 2026-10-17 - **Apply:** https://jobs.ashbyhq.com/rapdev/b022388e-79d0-43b8-b524-64aaed9ff4dc ## Job description About RapDev: RapDev builds the operational backbone for autonomous IT. More than 1,000 enterprises run ServiceNow and Datadog better because of us — trusted data, connected workflows, and AI that resolves incidents instead of just reporting them. On the ServiceNow side of our business, we specialize in modern ITOM, ITAM, AI, SPM, and DevOps implementations designed to help organizations engineer their ServiceNow into a powerful AI-driven platform. And on the Datadog side of our business, our experienced team of SREs and DevOps engineers drive better observability, availability, and deployment velocity for organizations looking to drive measurable business impact through their Datadog environment. ## About the Role Want to break into enterprise software before you even graduate? RapDev is looking for current Computer Science (or related) students who want real hands-on experience with ServiceNow — one of the fastest-growing platforms in enterprise tech. This is a full-time internship where you'll learn directly from experienced developers and architects while working on actual customer projects, immersed in the team day in and day out. No prior ServiceNow experience needed. We'll teach you the platform from the ground up — you just need to bring curiosity, solid programming fundamentals, and a willingness to learn. ## What You'll Do - Go through RapDev's ServiceNow training program and work toward certifications - Sharpen your JavaScript skills in a real enterprise setting - Sit in on customer meetings and sprint demos to see how projects actually run - Get mentorship while configuring and customizing ServiceNow applications - Write and test scripts (business rules, client scripts, UI policies, etc.) - Help troubleshoot configuration issues alongside the team - Join our internal SCRUM calls and share your ideas - Keep a running log of what you're learning and where you're getting stuck (this helps us help you) ## What We're Looking For - Currently pursuing a Bachelor's in Computer Science or a related field - Available to work full-time (this internship works well for a co-op term, or a gap semester - Comfortable with programming fundamentals, especially JavaScript - Genuinely curious about new tech and enjoys solving problems - Communicates well and works well with others - Able to work onsite and be part of the team in person - Interested in sticking around and growing in the ServiceNow world long-term Nice-to-Haves (not required, just a bonus) - Any exposure to ServiceNow or other enterprise platforms - Experience with REST APIs or scripting outside of class projects - Familiarity with Agile/SCRUM ## What You'll Walk Away With - Real, resume-worthy experience on a major enterprise platform - Direct mentorship from senior engineers and architects - A clear path toward a full-time ServiceNow Engineer role after graduation - The chance to contribute to real projects early — not just fetch coffee RapDev is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. ## About RapDev ## Company Overview - **One-liner**: RapDev is a U.S.-based engineering consulting firm that specializes in Datadog and ServiceNow implementations, helping Fortune 500 companies accelerate AI-driven service operations and observability. - **Entity Type**: Private (Bootstrapped/Profitable — no public funding rounds disclosed) - **Headquarters**: Boston, Massachusetts, USA - **Founded**: Not publicly available - **Founders**: Not publicly available ## Core Business - **Primary industry**: IT Consulting & Systems Integration (Observability, AIOps, Service Management) - **Target customers**: Fortune 500 and large enterprises in highly regulated industries (B2B, Enterprise) - **Mission or purpose statement**: To help organizations achieve their AI-driven service operations goals faster through expert Datadog and ServiceNow implementations, automation, and built-in security. ## Products & Services - **Datadog Implementation & Consulting**: Premier Datadog Partner — engineering observability that drives measurable business impact, including faster incident response, reduced monitoring overhead, and optimized costs. - **ServiceNow Implementation & Consulting**: Elite ServiceNow Partner — transforming ServiceNow into an AI-driven platform for ITx suite implementations, automating workflows and scaling operations. - **AI-Driven Workflows & Automation**: Building production-grade AI agents and automated workflows to improve service availability and deployment velocity. - **Knowledge Transfer & Training**: Hands-on knowledge transfers and guided implementations to ensure customers can operate independently post-deployment. ## Market Standing - **Valuation/Market Cap**: Not disclosed (private company) - **Key Metric**: Annual savings optimized for clients — $1.3M to $1.8M per engagement; 81% reduction in deployment time; 61% reduction in monitoring overhead; 45% faster average incident response time [rapdev.io](https://www.rapdev.io/) - **Notable Investors/Partners**: Datadog (Premier Partner), ServiceNow (Elite Partner). Trusted by Fortune 500 companies in highly regulated industries. - **Growth Signals**: 136 Datadog certifications, 68 product line certifications, 600+ implementations, 110 AI agents discovered, 4.7 CSAT score. Headcount growing with multiple open positions across the US and UK [rapdev.io](https://www.rapdev.io/company/careers) ## Competitive Advantages - **Dual Elite/Premier Partner Status**: One of the few firms holding both Datadog Premier Partner and ServiceNow Elite Partner designations, enabling deep cross-platform expertise. - **Engineering-First Approach**: All consultants are U.S.-based engineers with deep CI/CD expertise, modern software practices, and a commitment to open-source contributions. - **Proven ROI**: Quantifiable outcomes — 98% increase in code release velocity, $1.3M+ annual savings, 81% reduction in deployment time. - **Customer-Centric Transparency**: No over-promising; tailored solutions for each client’s unique environment with clear communication and achievable deadlines. ## Strategic Focus - **AI-Driven Service Operations**: Scaling AI agents and automated workflows to further reduce incident response times and improve service availability. - **Expanding ServiceNow ITx Suite**: Deepening expertise in ServiceNow’s full ITx suite to drive business outcomes for enterprise clients. - **Geographic Growth**: Actively hiring in the UK and Hawaii, indicating expansion beyond Boston headquarters. - **Talent Acquisition**: Growing the engineering team to meet demand from Fortune 500 clients. ## Why Work Here - **Culture**: Engineering-first, no-frills approach with a focus on ownership, collaboration, and knowledge transfer. Voted a “Best Place to Work” multiple times [rapdev.io](https://www.rapdev.io/company/careers). - **Remote/Hybrid Policy**: Fully remote positions available, with hybrid opportunities in Boston. Relocation assistance offered for those moving to Boston [rapdev.io](https://www.rapdev.io/company/careers). - **Benefits**: 100% medical, dental, and vision coverage; 401k with 5% match (fully vested from day one); unlimited PTO; equity for all employees; fitness reimbursement; commuter benefits; generous parental leave; short/long-term disability coverage; free lunch and snacks (Boston office) [rapdev.io](https://www.rapdev.io/company/careers). - **Training & Development**: Ongoing learning opportunities, professional development resources, and team-led training sessions to expand skills. - **Team Vibe**: Fast-paced but not at the expense of quality work; competitive poker game nights; strong emphasis on work/life balance. ## Sources 1. [rapdev.io](https://www.rapdev.io/) 2. [rapdev.io - About Us](https://www.rapdev.io/company/about-rapdev) 3. [rapdev.io - Careers](https://www.rapdev.io/company/careers) 4. [jobs.ashbyhq.com - RapDev](https://jobs.ashbyhq.com/rapdev) 5. [LinkedIn - RapDev](https://www.linkedin.com/company/rapdevio) ## Other roles at RapDev - [ServiceNow Tech Lead, UK](https://feeny.ai/job/servicenow-tech-lead-uk-rapdev-united-kingdom-6q96azzr4c59) — United Kingdom - [Senior Project Manager](https://feeny.ai/job/senior-project-manager-rapdev-boston-ntp4aqz0qtk7) — Boston, MA - [Senior ServiceNow Solutions Engineer (Pre-Sales)](https://feeny.ai/job/senior-servicenow-solutions-engineer-pre-sales-rapdev-united-states-yh3wj2yv583x) — United States - [ServiceNow Tech Lead](https://feeny.ai/job/servicenow-tech-lead-rapdev-united-states-rf05rz9npqkd) — United States - [Talent Pool](https://feeny.ai/job/talent-pool-rapdev-remote-vk4gebnynzdw)