---
title: 'ServiceNow Platform Manager at Exiger'
canonical: 'https://feeny.ai/job/servicenow-platform-manager-exiger-mclean-virginia-dew8930mc4gd'
type: 'job'
last_seen: '2026-09-09'
---

# ServiceNow Platform Manager at Exiger

- **Company:** Exiger
- **Location:** Mclean Virginia, United States
- **Posted:** 2025-10-08
- **Last confirmed live:** 2026-09-09
- **Apply:** https://www.exiger.com/careers/5674656004?gh_jid=5674656004

## Job description

Who We Are:

Exiger transforms supply chains into a strategic advantage, advancing our mission to make the world a safer and more transparent place to succeed. Our AI platform, 1Exiger, delivers instant visibility into complex supplier ecosystems, leveraging proprietary data and advanced AI to surface risk, automate compliance, and unlock efficiencies and cost savings to strengthen long-term resilience. Trusted by 550+ global customers, including Fortune 500 companies and U.S. government agencies, Exiger is a recognized, award-winning leader in supply chain AI and a FedRAMP® authorized provider to the federal government.

Exiger is seeking a ServiceNow Platform Manager to lead the strategic direction, governance, and hands-on administration of our ServiceNow environment. This role will oversee the platform’s development lifecycle—from design and implementation to optimization and maintenance—ensuring that ServiceNow solutions align with Exiger’s business needs and technology roadmap. The ideal candidate is both a technical leader and a strategic platform owner, capable of translating business objectives into scalable ServiceNow capabilities.

## Key Responsibilities

- Own and manage the ServiceNow platform, ensuring stability, security, and scalability.
- Lead the configuration, customization, and deployment of ServiceNow modules including TPSM, SPM, and SOM.
- Define and maintain platform governance, architecture standards, and best practices.
- Collaborate closely with IT, Security, and business stakeholders to align ServiceNow capabilities with organizational goals.
- Oversee integrations between ServiceNow and other enterprise systems.
- Manage upgrades, patches, and releases while minimizing disruption to operations.
- Drive automation and process improvement initiatives across IT and business workflows.
- Mentor and guide administrators and developers supporting the platform.
- Monitor performance, ensure data integrity, and maintain system documentation.
- Establishes and enforces governance frameworks, policies, and best practices for the platform.
- Operationalize business requirements within the platform with along with strategic roadmap planning

## Preferred Certifications

- ServiceNow Certified System Administrator (CSA) – Highly Preferred
- ITIL Certification – Preferred
- ServiceNow Certified Implementation Specialist (CIS) – Optional
- ServiceNow Certified Application Developer (CAD) – Optional

Desired Skills & Experience

- Proven experience managing or developing within enterprise ServiceNow environments.
- Deep understanding of TPSM, SPM, and SOM modules.
- Strong technical foundation in workflow automation, scripting, and integrations (REST/SOAP APIs).
- Experience defining platform roadmaps, governance, and operational excellence.
- Excellent problem-solving, communication, and stakeholder management skills.
- Ability to operate strategically while remaining hands-on when needed

We're an amazing place to work. Why?

- Discretionary Time Off for all employees, with no maximum limits on time off
- Industry leading health, vision, and dental benefits
- Competitive compensation package
- 16 weeks of fully paid parental leave
- Flexible, hybrid approach to working from home and in the office where applicable
- Focus on wellness and employee health through stipends and dedicated wellness programming
- Purposeful career development programs with reimbursement provided for educational certifications

#LI-remote

This is a full-time remote opportunity. Candidates must be located in the United States.

Exiger is named a Leader in the Gartner® Magic Quadrant™ for Supplier Risk Management, twice selected as one of Fast Company's 'Brands That Matter,' and recipient of the Third Party Risk Association's Innovator Award, Exiger's technology has been recognized by leading analyst evaluations and 50+ awards. Learn more at [Exiger.com](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fedge.prnewswire.com%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4626525-1%26h%3D4106765079%26u%3Dhttp%253A%252F%252Fexiger.com%252F%26a%3DExiger.com&data=05%7C02%7Ceenzman%40exiger.com%7C14ef66a787924e41274e08de7a0da421%7C32bc9618c6174982a7e02076ab0e81d8%7C0%7C0%7C639082396173523247%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=W0WXHnieySnO2AVOtfxf9O9XF%2FSFddrkMV%2FJ8kLC8Mg%3D&reserved=0) and follow Exiger on [LinkedIn](https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fedge.prnewswire.com%2Fc%2Flink%2F%3Ft%3D0%26l%3Den%26o%3D4626525-1%26h%3D4262278463%26u%3Dhttps%253A%252F%252Fwww.linkedin.com%252Fcompany%252Fexiger%26a%3DLinkedIn&data=05%7C02%7Ceenzman%40exiger.com%7C14ef66a787924e41274e08de7a0da421%7C32bc9618c6174982a7e02076ab0e81d8%7C0%7C0%7C639082396173549783%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=I7P8uFsTuiqDCy%2Ba%2B%2BnjqeS7y%2FdiCzh5mhMfZaYxqBg%3D&reserved=0).

At Exiger, our values define how we work and why we lead. We are mission-inspired, imagination-driven, trust-anchored, and compassion-focused—committed to building technology that makes the world safer, more transparent, and more resilient.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.

Exiger’s hybrid work policy is periodically reviewed and adjusted to align with evolving business needs.

## About Exiger

## Company Overview
- **One-liner**: Exiger provides a supply chain AI platform that gives organizations end-to-end visibility into their supplier ecosystems to manage risk, compliance, and resilience.
- **Entity Type**: Private (acquired by The Carlyle Group in December 2023)
- **Headquarters**: McLean, Virginia, United States
- **Founded**: 2013
- **Founders**: Not publicly disclosed

## Core Business
- **Primary industry**: Supply chain management, risk management, compliance, third-party risk management, software supply chain security
- **Target customers**: B2B – Fortune 500 companies, U.S. federal agencies (60+), banks, and other large enterprises
- **Mission statement**: To make the world a safe and transparent place to succeed.

## Products & Services
- **1Exiger Platform (SaaS)**: The company’s flagship, purpose-built technology platform that unifies supplier, product, part, component, and risk data into a single pane of glass. It covers Trade Compliance, Supplier Risk Management, Enhanced Due Diligence, Third-Party Risk Management (TPRM), Know Your Customer (KYC), and Software Supply Chain Security. Leverages proprietary data and advanced agentic AI to proactively surface risks, automate compliance, and accelerate procurement.

## Market Standing
- **Valuation**: Acquired by The Carlyle Group in December 2023 for **$1.2 billion** (private transaction)
- **Annual Revenue**: ~**$150 million** (LinkedIn estimate; company does not publicly disclose audited revenue)
- **Total Funding**: **$182 million** across prior rounds (debt financing from Monroe Capital and venture round from Carrick Capital Partners)
- **Notable Investors/Partners**: The Carlyle Group (owner), Monroe Capital, Carrick Capital Partners. Board includes former government officials and industry leaders such as Charles Rossotti (former IRS Commissioner) and The Honorable Ellen Lord (former U.S. Under Secretary of Defense).
- **Growth Signals**:
  - Named a **Leader in the 2026 Gartner® Magic Quadrant™ for Supplier Risk Management Solutions** (two years in a row)
  - Acquired four companies in 2024: Lokasenna Labs, XSB, Versed AI, and aDolus Technology
  - Recognized by Fast Company as a “Brand That Matters” for two consecutive years
  - **FedRAMP® authorized** – largest provider of supply chain technology to the U.S. Federal Government
  - Serves **150+ Fortune 500 clients** and **60+ federal agencies**

## Competitive Advantages
- **Government trust**: FedRAMP authorized and deeply embedded in U.S. defense and federal supply chain security
- **AI-first platform**: Proprietary agentic AI and data sets that provide real-time risk detection and compliance automation
- **Scale**: Largest supplier of supply chain technology to the U.S. government; 550+ global customers
- **Award-winning technology**: Gartner Magic Quadrant Leader, TPRA Innovator Award, 50+ industry awards
- **Comprehensive data**: Maps multi-tier suppliers, components, and software dependencies across physical and digital supply chains

## Strategic Focus
- Expand leadership in supply chain AI for both government and commercial sectors
- Deepen integration of acquired companies’ capabilities (e.g., software bill of materials, AI-driven supply chain mapping)
- Continue to automate compliance and risk detection workflows using agents and large language models
- Likely focus on growth in Europe and Asia-Pacific given existing office presence in 20 countries

## Why Work Here
- **Culture**: Emphasizes “excellence through diversity of thought, inclusive and innovative problem solving, and keeping clients at the center”
- **Benefits**: Competitive compensation, on-the-job growth opportunities, generous benefits, and perks (specific details not publicly listed but described as “exceptional”)
- **Work Environment**: Global company with 10 offices across North America, Europe, and Asia. Remote/hybrid policy not explicitly stated, but roles appear to be office-based or hybrid depending on location
- **Engineering Culture**: Fast-paced, mission-driven environment building AI-powered risk management tools used by Fortune 500s and the U.S. government. Open roles include Forward Deployed Engineer, Platform Engineer, Engineering Manager, and Solutions Architect
- **Growth Opportunities**: 46 active job postings (as of latest data); yearly job postings up 24%. Employee background includes alumni from Goldman Sachs, Deloitte, JPMorgan, and Amazon, indicating strong talent development

## Sources
1. [exiger.com/about](https://www.exiger.com/about/)
2. [exiger.com](https://www.exiger.com/)
3. [exiger.com/careers](https://www.exiger.com/careers/)
4. [exiger.com/management-team](https://www.exiger.com/management-team/)
5. [linkedin.com/company/exiger](https://www.linkedin.com/company/exiger)

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