---
title: 'ServiceNow Solution Consultant at Cprime'
canonical: 'https://feeny.ai/job/servicenow-solution-consultant-cprime-hyderabad-9qwg8zbfh1ka'
type: 'job'
last_seen: '2026-11-08'
---

# ServiceNow Solution Consultant at Cprime

- **Company:** Cprime
- **Location:** Hyderabad, India
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-11-05
- **Last confirmed live:** 2026-11-08
- **Apply:** https://jobs.lever.co/cprime/7d1365bc-2d97-46b6-95a6-ee992e63ceaf

## Job description

Cprime is an AI-first, human-centered partner, combining strategic consulting with industry-leading platforms to drive innovation, enhance efficiency, and shift enterprise toward AI native thinking.  Founded in 2003 and headquartered in the US, our clients span the globe and include more than 300 of the Fortune 500 companies.  We bring deep expertise across Atlassian, IBM Apptio, ServiceNow, cloud, data, and enterprise agility to enable intelligent enterprises where people and AI orchestrate as one.

What you will do:

- Discovery and qualification: Gather and analyze customer requirements from discovery calls, first meetings, RFPs, and RFIs. Capture business needs, use cases, scope, assumptions, constraints, decision factors, and open questions.
- Solution development: Map customer requirements to relevant ServiceNow capabilities and INRY offerings. Work with GTM, delivery, and technical teams to validate feasibility, dependencies, solution approach, and proposed outcomes.
- Proposals, estimates, and RFX responses: Build proposal presentations, solution descriptions, estimation sheets, and pricing inputs. Draft and coordinate clear, accurate responses to RFPs, RFIs, and RFQs, confirming technical and delivery inputs and meeting submission timelines.
- Statements of Work: Develop or contribute to SOWs and related commercial documents, including scope, objectives, deliverables, assumptions, and dependencies; obtain the appropriate internal reviews.
- Customer presentations: Present proposed solutions and INRY capabilities to customers, explain the rationale and expected outcomes, respond to questions, and support customer planning and roadmap conversations.
- Demonstrations and PoCs: Prepare and deliver ServiceNow demonstrations that fit the customer use case. Maintain demo scripts and readiness for supported offerings; coordinate advanced demonstrations and proofs-of-concept with delivery or technical specialists, and contribute to PoC planning and execution.
- Solution and offering assets: Create and update customer-specific introduction and solution decks, service descriptions, offering collateral, industry or event materials, and customer success stories. Maintain reusable proposal and first-call content.
- Platform and market readiness: Stay current with ServiceNow releases, product capabilities, and relevant market needs; reflect useful changes in demos, service descriptions, and solution offerings.
- AI solution positioning: Identify relevant ServiceNow AI opportunities, including Now Assist and agentic AI; help frame customer use cases and business value, and coordinate AI demonstrations or PoCs with AI and technical specialists. Validate feasibility and make assumptions, dependencies, and included versus optional AI scope clear.
- Pod and team coordination: Support assigned GTM or sales-pod deal cadence, track actions and blockers, coordinate contributors, and keep internal stakeholders aligned on deliverables and due dates.
- SSI enablement: Share solution knowledge with colleagues and contribute to internal guidelines, training materials, case studies, and improvements to the team’s content library and presales process.

Qualifications and skills:

- 3–4 years of experience in ServiceNow presales, solution consulting, implementation consulting, or a closely related customer-facing role. Direct ServiceNow presales experience is strongly preferred.
- Working knowledge of the ServiceNow platform and experience positioning one or more ServiceNow products or workflows for customer needs.
- Experience contributing to proposal writing and estimation, customer presentations or demos, and RFP/RFI responses.
- Ability to understand customer requirements, structure a solution approach, and clearly communicate assumptions, scope, feasibility, and dependencies.
- Ability to collaborate effectively with sales, delivery, and technical contributors, while managing multiple deal deadlines.
- Strong written communication, presentation, organization, and customer-engagement skills.
- A consultative approach, techno-functional curiosity, and the ability to tell a clear solution story to technical and non-technical audiences.

## What We Believe In

At Cprime we believe in facilitating social justice action internally, in industry, and within our communities.  We believe part of our mission is to expand the minds, hearts, and opportunities of our Cprime teammates and within the broader community to include those who have been historically marginalized.

## Equal Employment Opportunity Statement

Cprime is an equal-opportunity employer that is committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

## About Cprime

## Company Overview
- **One-liner**: Cprime is a global consulting and solutions firm that helps enterprises modernize their operating models by aligning technology, workflows, and organizational structures.
- **Entity Type**: Private (Backed by Goldman Sachs and Everstone Capital since 2023)
- **Headquarters**: Dallas, Texas, USA (with 17 total offices globally)
- **Founded**: 2003
- **Founders**: Not publicly available

## Core Business
- Primary industry: IT Consulting, Digital Transformation, and Enterprise Services
- Target customers: B2B, primarily large enterprises (300+ Fortune 500 companies served) across 30 countries
- Mission/Purpose: To help visionary business leaders compose solutions, execute implementations, and perform against business goals — with a growing focus on embedding AI across the enterprise.

## Products & Services
- **Strategic Advisory & Consulting**: End-to-end transformation services from strategy to execution, including Agile, product, and technology solutions.
- **AI Transformation Consulting**: Human-first approach to AI adoption, focusing on decision flow, workflows, and organizational change to build AI-native foundations.
- **Platform Implementation & Management**: Services for major enterprise platforms including Atlassian, Salesforce, and ServiceNow/Moveworks, covering migration, optimization, and integration.
- **Data & Governance Consulting**: Rewiring infrastructure (data, governance, integration, AI, and change) into connected systems for speed, scalability, and decision-ready operations.
- **DevSecOps & Cloud Engineering**: Senior-level engineering services for secure cloud operations and continuous delivery pipelines.
- **Software Licensing & SaaS Management**: Specialized services for optimizing software licensing agreements and managing SaaS portfolios.

## Market Standing
- **Valuation/Market Cap**: Not disclosed (private company)
- **Key Metric**: Total headcount of 800+ team members; served 2,500+ clients across 30 countries
- **Notable Investors/Partners**: Backed by Goldman Sachs and Everstone Capital since 2023
- **Growth Signals**: 22 years of operating history; 300+ Fortune 500 companies as clients; growing focus on enterprise AI adoption; global expansion with offices across the US and India

## Competitive Advantages
- Multi-platform expertise (Atlassian, Salesforce, ServiceNow, Moveworks) creating a unique cross-vendor vantage point
- "Human-first AI transformation" methodology focusing on adoption rather than just technology — reducing implementation failure risk
- Global delivery capability with proximity to clients across North America and Asia
- Strategic backing from Goldman Sachs and Everstone Capital provides financial stability and growth capital
- Deep enterprise relationships built over two decades (2,500+ clients)

## Strategic Focus
- Embedding AI across the enterprise as a core capability, helping clients build AI-native foundations
- Expanding hybrid delivery model with key offices in Dallas (HQ), Boston, Seattle, Portland, Denver, Cary (NC), Bothell (WA), Hyderabad (India), and Chennai (India)
- Growing senior-level engineering and consulting talent, especially in DevSecOps, Cloud, and AI specialties
- Driving measurable outcomes in IT, product, and business operations for large enterprise clients

## Why Work Here
- **Work Model**: Hybrid and remote options available depending on role (e.g., many technical roles in India are Remote; US-based roles like ServiceNow Sales Executive offer remote; some roles like Senior Atlassian Consultant are Hybrid)
- **Culture**: Described as a global but collaborative firm with a focus on "illuminating opportunities others miss" — combining data, action, and orchestration
- **Perks & Benefits** (per Built In profile):
  - Performance bonuses
  - Employee discounts
  - Diversity-based Employee Resource Groups
  - Family medical leave and generous parental leave
  - Dental, health, and Flexible Spending Account (FSA) benefits
  - Job training and talent development programs
- **Engineering Culture**: Strong emphasis on senior-level technical talent (Senior DevSecOps & Cloud Engineer, Senior Software Licensing Specialist) with hybrid work options; hands-on execution combined with strategic advisory
- **Career Growth**: 22-year track record of stability; growing headcount (800+); backed by major private equity; opportunity to work with 300+ Fortune 500 clients on cutting-edge AI and cloud transformations

## Sources
1. [cprime.com/careers](https://www.cprime.com/careers/)
2. [cprime.com](https://www.cprime.com/)
3. [cprime.com/about-us](https://www.cprime.com/about-us/)
4. [jobs.lever.co/cprime](https://jobs.lever.co/cprime)
5. [builtin.com/company/cprime](https://builtin.com/company/cprime)

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