---
title: 'Services Sales Executive at NICE'
canonical: 'https://feeny.ai/job/services-sales-executive-nice-united-states-7y1hxmv8z42b'
type: 'job'
last_seen: '2026-09-08'
---

# Services Sales Executive at NICE

- **Company:** NICE
- **Location:** United States
- **Work type:** remote
- **Posted:** 2026-07-22
- **Last confirmed live:** 2026-09-08
- **Apply:** https://boards.eu.greenhouse.io/nice/jobs/4926463101?gh_jid=4926463101

## Job description

At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.

The Service Sales Executive is responsible for promoting, selling and driving maximum value with the NICE’s Value Realization Services (VRS) portfolio for existing and new customers across the Americas region. VRS is NICE’s business and strategic consulting services organization.  VRS contains services such as Consulting Services, Managed Services and Advanced Services.

The NICE VRS offering helps customers keep the systems available and performing as expected.  The SSE is the primary driver of sales relating specifically to this distinct service. The individual will be highly motivated, entrepreneurial, independent, and able to own the entire sales process from first contact through expansion and renewal.

Location: Candidates must reside in the Central or Eastern time zone.

How will you make an impact?

- Become the Subject Matter Expert and act as a "go to" person for Americas sales team for VRS selling
- Drive sales opportunities while working in an overlay sales model to leverage the existing NICE sales organization infrastructure
- Deliver on organizational strategy with the NICE VRS model to instigate and drive positive change
- Develop a Go-To- Market (GTM) strategy and maintain Continuous (VRS) pipeline
- Focus on services-only sales (unattached to product) that drive customer value and success
- Mine the current NICE installed base and develop new VRS opportunities - “Tailor” and expand the solutions to fit specific customer requirements while working closely NICE VRS business.
- Work and offer proposed NICE VRS solutions and articulate their true value based upon customer’s strategy and directions
- Create new opportunities by evangelizing the solutions to new customers and stakeholders - engage with prospect customers to position the offering through strategic value-based selling, business case definition, ROI analysis, references and analyst data
- Provide accurate monthly forecasting
- Ensure on-going and continuous value to drive renewals of sold accounts

Have you got what it takes?

- At least 8 years of selling and customer management experience in the IT industry (Advantage of previous experience selling services added value)
- Proven experience in selling solutions and services to domestic, regional and global accounts (high touch with VP / C Level experience)
- Excellent presentation skills and interpersonal relationship
- Vertical expertise in one or more of the following: Telco, Insurance, Healthcare, Banking, Retail, Outsource, Travel, Utilities
- Understanding current technologies and IT related infrastructure and business challenges
- Technical understanding of Services and Maintenance terminology, technology and practices
- High-level technical skills & fast learning curve of product & application
- Creativity - Self-Starter, “out of the box” thinker, tailor and expand solutions to fit specific customer requirements based upon customer's strategy and directions
- Build good working relationship and cooperation with the regional presales / sales organization

You will have an advantage if you also have:

- Experience/knowledge of Service as it relates to AI, CCaaS and CX in areas such as Business and Advisory Consulting, Transformation Consulting and Managed Services.

## About NiCE

NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.

Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.

NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.

## About NICE

## Company Overview
- **One-liner**: NICE provides AI-powered cloud platforms that automate customer service and workforce engagement, enabling organizations to deliver extraordinary customer experiences.
- **Entity Type**: Public (NASDAQ: NICE)
- **Headquarters**: Ra'anana, Israel (Global HQ); Hoboken, New Jersey, USA (Americas HQ) – locations listed in careers page indicate dual HQ presence.
- **Founded**: Not explicitly stated in provided search results (commonly known as 1986, but no source in this data)
- **Founders**: Not publicly available from provided sources

## Core Business
- **Primary industries**: Contact center software, customer experience (CX) automation, workforce engagement management, financial crime and compliance (via NICE Actimize), public safety (policing and criminal justice).
- **Target customers**: B2B – enterprise, mid-market, and small-to-medium businesses across industries; also government and financial institutions.
- **Mission/purpose**: To transform the world with AI that puts people first – automating engagements into proactive, safe, intelligent actions.

## Products & Services
- **NICE CXone**: Cloud-native contact center as a service (CCaaS) platform with AI-powered self-service, routing, workforce engagement management, and analytics.
- **NICE Actimize**: Financial crime, risk, and compliance solutions for over 1,000 financial institutions.
- **NICE Inform / Justice**: Solutions for public safety, policing, and criminal justice operations (30,000+ agencies).
- **AI & Automation Layer**: Purpose-built CX AI embedded across all products, including proactive AI agents, knowledge management, and digital self-help across 30+ channels.

## Market Standing
- **Valuation/Market Cap**: Not directly provided in search results.
- **Key Metric**: Annual Revenue (Non-GAAP) of **$2.735 billion** (FY 2024), with 15% year-over-year growth.
- **Notable Investors/Partners**: Not listed in provided materials; however, NICE has a large partner ecosystem and is trusted by over 27,000 customers, including >85% of the Fortune 100.
- **Growth Signals**:
  - 10,000+ employees, including >3,000 software engineers and 650 AI engineers.
  - Named a Leader in Gartner Magic Quadrant for CCaaS for 11th consecutive year (2025).
  - Forrester Research named NICE the industry CCaaS Leader with strongest offering and strategy.
  - 25 billion+ interactions powered annually.
  - Strong financials: Non-GAAP operating income of $850M (31.1% margin), cash from operations $833M.

## Competitive Advantages
- **30+ years of leadership** in the contact center and CX space with a proven track record of enabling digital transformations.
- **Massive R&D investment**: >3,300 R&D professionals and 650 dedicated AI engineers; 195+ patents.
- **Comprehensive, unified suite**: Combines AI self-service, routing, workforce management, and analytics on one cloud-native platform.
- **Global scale**: 27,000 customers across 150+ countries, 27 local offices.
- **Partner community**: Industry’s largest community of CX partners for customization and extension.

## Strategic Focus
- Deepening AI-native capabilities (proactive agents, automation at scale).
- Expanding digital-first contact center adoption and migrating on-premise customers to cloud.
- Targeting vertical markets (financial services, public safety) with specialized solutions.
- Continued investment in R&D and innovation – maintaining market leadership in CCaaS and workforce engagement.

## Why Work Here
- **Culture**: “Based on respect and teamwork”, strives for excellence, encourages out-of-the-box thinking and rewards excellence – both individual and collective growth.
- **Flexibility**: NiCE-FLEX hybrid model (2 days in office, 3 days remote) for most roles; fully remote options for customer-facing positions.
- **Learning & Development**: Comprehensive online learning platforms, external certifications, conferences, leadership workshops, and an annual global career development event.
- **Internal mobility**: Strongly encouraged – employees can move to new roles, relocate internationally, or pivot to new disciplines.
- **Benefits**: Comprehensive health insurance (including family), pension schemes, flexible working hours, global and local holiday celebrations, awards and competitions, and a strong focus on health & safety.
- **Employee Voice**: Regular, confidential engagement surveys managed by an external firm to continuously improve the employee experience.
- **Global community**: Involved in local communities, including the NiCE Code: Coda mentorship program for young girls in coding.

## Sources
1. [NICE Careers Page](https://www.nice.com/careers)
2. [Working @ NiCE](https://www.nice.com/company/corporate-responsibility/working-at-nice)
3. [About NiCE](https://www.nice.com/company/about-us)
4. [NICE Corporate Overview (PDF, Dec 2025)](https://resources.nice.com/wp-content/uploads/2025/12/NiCE-Corporate-Overview-Dec-2025.pdf)
5. [Careers – Apply](https://www.nice.com/careers/apply)

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