---
title: 'Shift Lead at GLIDE'
canonical: 'https://feeny.ai/job/shift-lead-glide-san-francisco-nfb8e7av9rbc'
type: 'job'
last_seen: '2026-10-28'
---

# Shift Lead at GLIDE

- **Company:** GLIDE
- **Location:** San Francisco, CA
- **Compensation:** $28–$30/hr
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-10-08
- **Last confirmed live:** 2026-10-28
- **Apply:** https://jobs.lever.co/glide/b18870a6-95b1-4cce-8bd2-39b7c002de7d

## Job description

## About Glide

GLIDE is a nationally recognized center for social justice, dedicated to fighting systemic injustices, creating pathways out of poverty and crisis, and transforming lives. Through its integrated comprehensive services, advocacy initiatives, and inclusive community, GLIDE empowers individuals, families, and children to achieve stability and to thrive. GLIDE is on the forefront of addressing some of society’s most pressing issues, including poverty, housing and homelessness, and racial and social justice. GLIDE’s mission is to create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization

Position Summary The Free Meals Program Shift Lead functions as a shift facilitator for the overall success of the meal period. This person is responsible, in conjunction with other team members, for the preparation and serving of breakfast, lunch or dinner as well as all operations entailed therein. The Shift Lead helps to run the entire operations of the main dining room, back kitchen and coffee house for any given meal or prep period. Work responsibilities will, at times, require long days and/or evening or weekend responsibilities. Excellent attendance is required with schedule flexibility determined by the needs of the organization.

Essential Duties and Responsibilities

- Direct Program staff, interns, volunteers, GA/Community Service workers before, during, and after meal service to ensure efficient operation of the dining room. Assign duties, responsibilities, and workstations in accordance with work requirements. Monitor and report on punctuality and performance.
- With staff, interns, volunteers, workers, carry out all facets of kitchen, dining room and coffeehouse areas for specific meal periods. Work with others to ensure efficient operations.
- Consistently communicate responsibilities and expectations through regular observation and feedback in order to ensure quality standards and service.
- Coach (and model) outstanding customer service, successful job performance, timely and compassionate problem resolution, and just and loving client management.
- Prepare meals. Observe and test foods being cooked by tasting and smelling to determine if food is cooked correctly.
- Ensure food portions on trays are presentable and of the correct amount.
- Ensure the main dining room, dish area, kitchen and coffeehouse are set and ready for the follow meal period. Ensure all product is properly stored or refrigerated for the following day.
- Ensure the main dining room, dish area, kitchen and coffeehouse and all tables are in an orderly, clean condition throughout the day, and a written cleaning and sanitation schedule is followed; make sure all compost bins are emptied after every meal.
- Support the DFMP Manager resolution of personnel issues in accordance with GLIDE’s policies and procedures.
- Work cooperatively with other department’s management and staff to problem solve.
- Provide Safety expertise and professional assessment of further interventions.
- Collaborate departmentally and inter-departmentally on project-based assignments.
- Work closely with Manager to assist in administrative tasks.
- Ensure food safety and all sanitation throughout the food production facility is followed. In accordance with the California food safety training.

## Qualifications

- 2+ years’ experience leading a team in a community-based organization agency setting; or an equivalent combination of education and related experience.
- Must have interpersonal skills and the willingness to lead, take charge, offer direction and supervision to a team.
- Exceptionally strong communication skills, including the ability to remain calm when faced with emotionally charged situations.
- Understanding of proper use and maintenance of major kitchen equipment including: stoves, refrigeration, slicer, knives, and dish machine;
- Demonstrated commitment to quality service, and have food and beverage knowledge.
- Knowledge of health and sanitation laws; Ability to work under pressure to quickly serve meals while ensuring quality, safety and sanitation guidelines are observed.
- Excellent organization and planning abilities.
- Ability to prioritize work and multi-task within specific timelines.
- Demonstrated ability to successfully intercede and deescalate behavior with others.
- Has the ability to work effectively across cultures.
- Proficient in MS Office suite (Word, Excel, Outlook)

Certificates, Licenses, & Registrations

- Must pass Tuberculosis screening and obtain the CA Mangers Food safety certificate mandatory.
- CPR, AED, First Aid, N.E.R.T training helpful.

Physical Requirements

- Vision and hearing at normal range. Ability to communicate effectively in person or via telephone in a manner which can be understood by those with whom the person is speaking;
- Must be in good physical condition, as this person will be required to perform manual labor within conditions that are sometimes less than ideal.
- Ability to perform repetitive physical activities (for up to 8 hours per day) that require considerable use of arms and legs and moving the whole body such as bending, twisting, lifting, and walking;
- Trunk strength. The ability to use abdominal and lower back muscles to support part of the body repeatedly or continuously over time;
- Ability to stand for extended periods, 90% of time standing and 10% sitting.
- Must possess strength, stamina and ability to navigate stairs with heavy loads in hands or with equipment throughout the work day;
- Frequent lifting of food containers and items weighing up to 50 pounds is required. Must possess the ability to independently and safely lift and move materials for extended periods (up to 1 hour) and heavier weights with the use of equipment or assistance from others.
- Ability to work on a computer and see details of objects at close range.
- Ability to hear within normal range, and communicate effectively (in person, telephone or Zoom).
- Finger dexterity and the ability to use all standard office equipment.
- Sit or stand comfortably; and the ability to navigate throughout office spaces (via elevator or stairs).

Work Environment GLIDE’s buildings are located in the Tenderloin neighborhood.  GLIDE maintains an "open door" policy to the community and its clients, who frequently enter and leave the building.

This role is covered by the collective bargaining agreement.

## About GLIDE

## Company Overview
- **One-liner**: GLIDE is a nationally recognized center for social justice in San Francisco that provides integrated comprehensive services, free daily meals, housing assistance, behavioral health support, and advocacy to break cycles of poverty and marginalization.
- **Entity Type**: Non-profit (501(c)(3) foundation) – publicly supported charity
- **Headquarters**: San Francisco, California, USA (330 Ellis St, San Francisco, CA 94102)
- **Founded**: 1963 (GLIDE Memorial Church roots; incorporated as foundation later)
- **Founders**: Rev. Cecil Williams (founder of GLIDE Memorial Church) and Janice Mirikitani (co-founder of GLIDE's social service programs)

## Core Business
- **Primary industry/industries**: Social services, poverty alleviation, hunger relief, housing/homelessness services, behavioral health, domestic violence intervention, child and family services
- **Target customers**: Homeless, low-income, and marginalized populations in San Francisco (Tenderloin neighborhood); B2C (direct service recipients)
- **Mission statement**: “Create a radically inclusive, just, and loving community mobilized to alleviate suffering and break the cycles of poverty and marginalization.”

## Products & Services
- **Daily Free Meals Program**: Three free, nutritious meals served 364 days a year to anyone in need – 533,298 meals served annually
- **Welcome Center**: Immediate basic needs (shelter, hygiene, blankets) and emotional support with case management
- **GLIDE Women’s Center**: Trauma-informed support groups, case management, and counseling for women survivors of violence, homelessness, or isolation
- **Transitional Age Youth (TAY) Health & Wellness Center**: 24/7 center for youth ages 18–27 experiencing homelessness, offering respite, mentoring, and connection to long-term resources
- **Journey Home Program**: Client-centered relocation and reunification support to move people from homelessness toward stability
- **Health Empowerment & Access Team (HEAT)**: Harm reduction, medically assisted treatment, HIV/Hep-C outreach, testing, and health system navigation
- **Community Ambassador Program**: Street-level engagement and placemaking to support San Francisco’s economic revitalization (30×30 plan)
- **Janice Mirikitani Family, Youth and Childcare Center**: Child and infant care, after-school programs, and family counseling for low-income families

## Market Standing
- **Valuation/Market Cap**: Not applicable (non-profit); annual operating budget not publicly disclosed
- **Key Metric**: 533,298 meals served per year; 3,937 people connected to social benefits (CalFresh, SSI) in recent period; $24 million secured in state funding for housing subsidies, shelters, and mental health support through coalition
- **Notable Investors/Partners**: Works in partnership with City of San Francisco leaders; receives state funding; coalition funding from California state budget
- **Growth Signals**: Expanding integrated mobile services; launching a new TAY Health & Wellness Center; developing a $31M fundraising plan (FY24); facility expansion and behavioral health services under current CEO Dr. Gina Fromer

## Competitive Advantages
- **Deeply rooted community trust**: 60+ years serving the Tenderloin, recognized as a “safe space” and oasis for those most in need
- **Integrated service model**: Combines meals, housing, healthcare, childcare, legal clinic, and advocacy under one roof, creating a holistic pathway out of crisis
- **National leadership in social justice**: Actively shaping policy and public narrative on poverty, homelessness, and racial justice from a faith-grounded but secularly inclusive foundation
- **Scale and reach**: One of the largest hunger relief and social service providers in San Francisco, with over 200 employees and thousands served daily

## Strategic Focus
- **GLIDE Forward plan**: Expand integrated and mobile services to reach more people citywide; raise $31M in FY24 for building repair, expansion, and behavioral health; showcase GLIDE as a national social justice leader through art and storytelling; improve business systems and infrastructure; center work on voices of marginalized people; inspire staff growth
- **30×30 alignment**: Supporting San Francisco’s economic revitalization through the Community Ambassador Program and low-threshold case management
- **Policy advocacy**: Secured $24M in state funding for housing subsidies, shelters, and mental health support through coalition building

## Why Work Here
- **Culture**: Supportive, diverse, and inclusive team environment rooted in radical inclusivity, justice, and love. “Work is meaningful and the people are great.”
- **Work environment**: Friendly, accepting, and informal (casual dress code noted)
- **Benefits**: Competitive salaries, medical and dental insurance, generous paid time off, retirement savings plans
- **Equal opportunity employer**: Proudly equal opportunity; will consider qualified applicants with arrest and conviction records (San Francisco Fair Chance Ordinance)
- **Growth opportunity**: Chance to be part of a transformative expansion under new CEO Dr. Gina Fromer, with a strong emphasis on staff development and “building the capacity to learn and iterate”
- **Hybrid/remote policy**: Not explicitly stated; likely on-site given service delivery nature, but check role-specific postings

## Sources
1. [glide.org – About](https://www.glide.org/about/)
2. [glide.org – Careers](https://www.glide.org/Careers/)
3. [jobs.lever.co/glide](https://jobs.lever.co/glide)
4. [guidestar.org – Glide Foundation Profile](https://www.guidestar.org/profile/94-1156481)

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