---
title: 'Shopper Insights Client Associate at dunnhumby'
canonical: 'https://feeny.ai/job/shopper-insights-client-associate-dunnhumby-south-africa-k0x839pkjpm3'
type: 'job'
last_seen: '2026-11-05'
---

# Shopper Insights Client Associate at dunnhumby

- **Company:** dunnhumby
- **Location:** South Africa
- **Posted:** 2026-11-03
- **Last confirmed live:** 2026-11-05
- **Apply:** https://job-boards.greenhouse.io/dunnhumby/jobs/8109544003

## Job description

We’re looking for an Insights Client Associate to join us on a permanent basis.

This is a great opportunity for someone at the beginning of their career who is eager to learn, develop, and gain experience in retail insights and Client Success. You’ll work closely with experienced colleagues and receive strong support and training to help you succeed.

## What You’ll Do

- Support the management of a small portfolio of clients within assigned category, with guidance from the team.
- Partner with senior team members to turn data into meaningful insights and recommendations for clients.
- Use internal tools to help build compelling presentations and data-driven stories that support client decision-making.
- Create brilliant data lead case studies showcasing the value of data lead recommendations
- Support portfolio of suppliers with brilliant training
- Support Waitrose buyers in relevant category
- Assist in identifying trends and patterns in retail data to uncover opportunities.
- Help develop client briefs and presentation materials.
- Participate in training and development opportunities to build skills and confidence.

## What You’ll Bring

- A bachelor’s degree (in any discipline).
- A strong interest in retail, FMCG, or data-driven decision-making.
- Curiosity, attention to detail, and a willingness to learn.
- A proactive, positive attitude with strong communication and collaboration skills.

You don’t need prior industry experience — we’re looking for potential rather than polish. If you’re passionate about using data to make an impact and are keen to grow a career in insights, we’d love to hear from you.

## About dunnhumby

## Company Overview
- **One-liner**: dunnhumby is a global Customer Data Science company that helps retailers and brands make faster, better decisions by combining customer data, AI-driven science, and decades of retail expertise.
- **Entity Type**: Private (subsidiary of Tesco PLC)
- **Headquarters**: United Kingdom (London area)
- **Founded**: 1989
- **Founders**: Not publicly available

## Core Business
- **Primary industry/industries**: Customer Data Science, Retail Analytics, Loyalty & Personalisation, Retail Media, Category Management
- **Target customers**: B2B – retailers (e.g., Tesco, Meijer, Metro) and consumer packaged goods (CPG) brands (e.g., Coca‑Cola, Procter & Gamble, L’Oréal) – from small businesses to global enterprises.
- **Mission or purpose statement**: “To enable businesses to grow and reimagine themselves by becoming advocates and champions for their Customers.” [dunnhumby.com](https://www.dunnhumby.com/wp-content/uploads/2024/11/dh-WhoWeAre-OnePager.pdf)

## Products & Services
dunnhumby delivers a combination of technology, software, consulting, and media. Key offerings include:

- **Category Management**: Data‑driven insights to optimise ranging, pricing, and merchandising decisions.
- **Loyalty & Personalisation**: Tailored experiences that increase engagement and repeat purchases.
- **Retail Media**: Helps brands and retailers connect with customers through personalised, measurable campaigns.
- **Supplier Collaboration**: Tech‑enabled joint business planning for mutual growth.
- **Customer Data & AI Strategy**: Proven frameworks to leverage customer data for business transformation.
- **Price & Promotions**: Optimisation and forecasting to put customers first while improving profitability.

All of these are powered by the **dunnhumby Customer Data Science Platform** – a proprietary mix of technology, software, and consulting. [dunnhumby.com](https://www.dunnhumby.com/)

## Market Standing
- **Valuation/Market Cap**: Not disclosed (wholly owned by Tesco PLC)
- **Key Metric**: Annual revenue of **£362.6 million** (LinkedIn, 2025 data) with **2,362 employees** (+6% YoY).
- **Notable Investors/Partners**: Parent company **Tesco PLC**; key clients include **Coca‑Cola, Meijer, Procter & Gamble, L’Oréal, Metro**.
- **Growth Signals**:
  - Operates in **33 countries** across Europe, Asia, Africa, and the Americas.
  - **70 active job postings** (as of mid‑2025), with a +29.6% monthly increase in job postings.
  - New **CEO Jamie Samaha** appointed effective July 20, 2026, signalling a strategic refresh.
  - 6% employee headcount growth year‑over‑year.

## Competitive Advantages
- **30+ years** of dedicated retail customer data science experience.
- **500+ data analysts and scientists** and partnerships with leading academic institutes. [dunnhumby.com PDF](https://www.dunnhumby.com/wp-content/uploads/2024/11/dh-WhoWeAre-OnePager.pdf)
- Proprietary **Customer Data Science Platform** that uniquely combines technology, software, consulting, and media.
- Deep, long‑standing relationships with the world’s largest retailers and CPGs (e.g., Tesco since inception).
- AI‑driven science built on real loyalty data, providing a moat in personalisation and category optimisation.

## Strategic Focus
- Expanding **Retail Media** as a new revenue stream for retailers.
- Embedding **AI and machine learning** deeper into decision‑making tools.
- Continuing global expansion – especially in the Americas and Asia.
- Strengthening **supplier collaboration** and joint business planning capabilities.
- Driving a **unified data strategy** for clients (e.g., a case study showing an additional $3M in annual profit for a fast‑food retailer). [dunnhumby.com](https://www.dunnhumby.com/)

## Why Work Here
- **Culture**: Strong emphasis on diversity, equity & inclusion with employee network groups (dhThrive for wellbeing, dhEnabled for disabilities, Proud for LGBTQ+, Gender Equality). Named “Gender Equality Champion” and “Top 20 Accelerating Women’s Careers” in 2026.
- **Values**: “Champion the customer behind the data”, “Treat people how they want to be treated”, “Collaborate for impact”, “Own your part”, “Stretch the thinking.”
- **Work environment**: Not explicitly labelled remote/hybrid, but global offices and a Technology & Product team of 672 suggest flexibility. LinkedIn ratings show a **4.3/5** employer score with high marks for work‑life balance (4.5) and culture (4.4).
- **Engineering & data science culture**: 672 technical employees and 377 in research; active hiring for Senior AI Software Engineer, Applied Data Scientist, and Data Science Engineer roles. The company uses AI in hiring for fairness (human final decisions) and encourages candidates to use AI tools in applications.
- **Notable perks**: Emphasis on skills‑based hiring; partnerships with Code First Girls to open tech careers; mental health support through dhThrive.

## Sources
1. [dunnhumby.com – Main site](https://www.dunnhumby.com/)
2. [dunnhumby.com – Careers page](https://www.dunnhumby.com/careers/)
3. [dunnhumby.com – Culture page](https://www.dunnhumby.com/our-culture/)
4. [LinkedIn – dunnhumby company page](https://www.linkedin.com/company/dunnhumby)
5. [dunnhumby.com – Who We Are PDF](https://www.dunnhumby.com/wp-content/uploads/2024/11/dh-WhoWeAre-OnePager.pdf)

## Other roles at dunnhumby

- [Category Management Senior Client Lead](https://feeny.ai/job/category-management-senior-client-lead-dunnhumby-london-81hbh2m3rca9) — London, United Kingdom
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- [Applied Data Science Manager](https://feeny.ai/job/applied-data-science-manager-dunnhumby-bentonville-6wm8xrs8zm0k) — Bentonville, AR / Cincinnati, OH
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- [Production Associate](https://feeny.ai/job/production-associate-dunnhumby-london-h4brw70wvfq9) — London, United Kingdom
- [Client Partnership Manager](https://feeny.ai/job/client-partnership-manager-dunnhumby-london-qra0w27e226w) — London, United Kingdom
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- [Retail Client Manager](https://feeny.ai/job/retail-client-manager-dunnhumby-toronto-y1543ryz6g2f) — Toronto, Canada