---
title: 'Site Leader at Gopuff'
canonical: 'https://feeny.ai/job/site-leader-gopuff-liverpool-1d4ncqaahas7'
type: 'job'
last_seen: '2026-09-13'
---

# Site Leader at Gopuff

- **Company:** Gopuff
- **Location:** Liverpool, United Kingdom
- **Employment:** full-time
- **Work type:** onsite
- **Posted:** 2026-08-21
- **Last confirmed live:** 2026-09-13
- **Apply:** https://jobs.lever.co/gopuff/564e52e4-d5fd-41c4-8317-46827b3c94b5

## Job description

Gopuff is an innovative and rapidly evolving company operating at the intersection of technology, retailing and last-mile fulfilment in the grocery delivery space. We are dedicated to redefining the way products are delivered to customers, leveraging cutting-edge technology and a customer-centric approach.

As a Site Leader of a Gopuff Micro Fulfilment Centre (MFC), you will play a pivotal role in delivering best-in-class customer order fulfilment. This is a fast-paced role within Gopuff, which requires drive, grit, great attention to detail and people-first focus. If you are a results-oriented, customer-centric leader with a deep passion for the retail and logistics industry, we warmly invite you to apply and become an integral part of our team.

You will:

- Team Leadership - Recruit, train, and manage a team of dedicated operations supervisors & associates. Responsible for fostering a positive and collaborative work environment.
- Inventory Management: Ensure accurate stock levels, minimising out-of-stock and overstock situations, through overseeing adherence to inventory control and replenishment processes.
- Order Fulfilment: Monitor and optimise order accuracy and timeliness within the MFC. Customer Experience:
- Customer Experience: Uphold the highest standards of customer service and satisfaction. Responsible for addressing all customer inquiries, concerns, and escalations in a timely manner.
- Financial Management - Full P&L responsibility for MFCs financial performance, ensuring cost-effective operations and resource allocation.
- Compliance & Quality - Adhere to all company policies, including safety protocols and regulatory requirements. Responsible for conducting regular safety inspections and promoting a safe working environment.
- Operational Performance - Track and analyse key performance indicators (KPIs) related to order fulfilment, inventory management, and team productivity. Responsible for developing and executing action plans to meet or exceed performance targets.

Requirements:

- 3+ years of managerial experience in either retail, hospitality, warehousing or logistics.
- Proven ability to work in a fast-paced, dynamic environment with strong organisational and time management skills.
- Strong process focus with experience in operational excellence and delivering on compliance.
- Proficiency in using data analytics and tools for continuous operational improvements.
- Willing to travel as necessary to fulfil day-to-day duties.
- Able to work weekends and late nights.

Benefits:

- Competitive salary and performance-based incentives.
- Company RSUs (Restricted Stock Units).
- Health, dental and vision medical insurance.
- Gopuff employee rewards (including some great brand partnership deals).
- Opportunities for career advancement in a fast-paced startup environment.

## #LI-DNP

At Gopuff, we know that life can be unpredictable. Sometimes you forget the milk at the store, run out of pet food for Fido, or just really need ice cream at 11 pm. We get it—stuff happens. But that’s where we come in, delivering all your wants and needs in just minutes.

And now, we’re assembling a team of motivated people to help us drive forward that vision to bring a new age of convenience and predictability to an unpredictable world.

Like what you’re hearing? Then join us on Team Blue.

Gopuff is an equal employment opportunity employer, committed to an inclusive workplace where we do not discriminate on the basis of race, sex, gender, national origin, religion, sexual orientation, gender identity, marital or familial status, age, ancestry, disability, genetic information, or any other characteristic protected by applicable laws. We believe in diversity and encourage any qualified individual to apply.

## About Gopuff

## Company Overview
- **One-liner**: Gopuff is an on-demand delivery service that delivers everyday essentials—including snacks, drinks, household items, OTC medications, and alcohol—from local micro-fulfillment centers in as fast as 15 minutes.
- **Entity Type**: Private (Series H funded; total funding $3.7B)
- **Headquarters**: Philadelphia, Pennsylvania, United States
- **Founded**: 2013
- **Founders**: Rafael Ilishayev and Yakir Gola (co-CEOs)

## Core Business
- **Primary industry**: Instant commerce / on-demand delivery (Software Development & Logistics)
- **Target customers**: B2C (consumers needing quick delivery of household essentials), also B2B via advertising platform (Gopuff Ads)
- **Mission/purpose statement**: “Get it fast. Get it done. Get it right.” — offering a relevant and affordable assortment delivered in minutes.

## Products & Services
- **Gopuff App**: Mobile ordering platform for 5,000+ products; delivery in ~15 minutes from local micro-fulfillment centers. (SaaS + logistics)
- **Gopuff Ads**: Advertising platform for brands to reach customers within the app. (Ad tech)
- **Retail Storefronts**: Physical retail locations (e.g., BevMo! and Liquor Barn) acquired and operated as part of the network. (Brick-and-mortar retail)

## Market Standing
- **Valuation/Market Cap**: Not disclosed in search results; total funding $3.7B (latest round: $250M venture round in November 2025 led by Eldridge Industries and Valor Equity Partners).
- **Key Metric**: Annual Revenue ~$1B (from LinkedIn); Total Funding $3.7B.
- **Notable Investors/Partners**: SoftBank Vision Fund (led Series E $750M), Eldridge Industries, Valor Equity Partners; also backed by 7 investors in 2025 round.
- **Growth Signals**: 1,315 employees (+4.6% YoY); operates 250+ facilities in 650+ U.S. cities; expanding in UK and other countries; active job postings trending +6.2% yearly.

## Competitive Advantages
- **Vertically integrated model**: Owns inventory, micro-fulfillment centers, and delivery fleet, enabling faster and more reliable delivery than marketplace aggregators.
- **Proprietary technology**: Optimized logistics and inventory management for 15-minute delivery windows.
- **National infrastructure**: 250+ facilities across the U.S. and presence in the UK, giving scale advantages.

## Strategic Focus
- Continued expansion of micro-fulfillment network and retail footprint (e.g., BevMo! integration).
- Building out advertising revenue stream (Gopuff Ads).
- International growth, particularly in the UK (General Manager for UK appointed).
- Possibly improving operational efficiency and unit economics after rapid growth phase.

## Why Work Here
- **Culture**: Mixed employee reviews — overall rating 2.7/5 on Glassdoor (30% would recommend). Positive mentions of flexible hours, good pay for drivers/operations, and supportive teams. Cons include poor management, lack of breaks, and frequent layoffs.
- **Remote/hybrid policy**: Not explicitly stated; many roles are on-site (retail, warehouse, delivery) but some corporate roles (engineering, product) may be hybrid. Headquarters in Philadelphia.
- **Notable perks**: Flexible scheduling for part-time roles; hourly wages for drivers around $20/hr; software engineer salaries reported at $122K–$172K.
- **Engineering culture**: Technical team includes VP of Product and Engineering, Head of ML & AI (recent departure), and a distributed workforce across 24 countries. Technical roles account for ~2% of headcount.

## Sources
1. [LinkedIn Company Page](https://linkedin.com/company/gopuff)
2. [Indeed Reviews](https://www.indeed.com/cmp/Gopuff?campaignid=mobvjcmp&from=mobviewjob&fromjk=80f666803f1b8c33&tk=1jsktq4mmia5v800)
3. [Glassdoor Reviews](https://www.glassdoor.com/Reviews/Gopuff-Reviews-E926131.htm)
4. [Gopuff Careers Page (Lever)](https://jobs.lever.co/gopuff)
5. [Gopuff Official Site / Careers](https://www.gopuff.com/go/careers)

## Other roles at Gopuff

- [Analytics Engineer](https://feeny.ai/job/analytics-engineer-gopuff-philadelphia-brrk7jwg7t6e) — Philadelphia, PA
- [Operations Associate](https://feeny.ai/job/operations-associate-gopuff-hackney-london-rdrecfap8eha) — Hackney London, United Kingdom
- [Junior Operations Supervisor](https://feeny.ai/job/junior-operations-supervisor-gopuff-greenwich-london-z0j05hp66hma) — Greenwich London, United Kingdom
- [Process Lead, Bronx, #621](https://feeny.ai/job/process-lead-bronx-621-gopuff-bronx-zxjwkdhz8t0h) — Bronx, NY
- [Site Leader II, Pittsburgh, #371](https://feeny.ai/job/site-leader-ii-pittsburgh-371-gopuff-pittsburgh-mrex01bap42p) — Pittsburgh, PA
- [Operations Associate](https://feeny.ai/job/operations-associate-gopuff-chessington-london-0ht1snsd9qsj) — Chessington London, United Kingdom
- [Site Leader I, Bridgeport, #539](https://feeny.ai/job/site-leader-i-bridgeport-539-gopuff-bridgeport-aax1m58vf5mf) — Bridgeport, PA
- [Site Leader](https://feeny.ai/job/site-leader-gopuff-manchester-central-7cp436ce6ekz) — Manchester Central, United Kingdom
- [Site Leader](https://feeny.ai/job/site-leader-gopuff-salford-zvwjmjmetpyh) — Salford, United Kingdom
- [Junior Operations Supervisor](https://feeny.ai/job/junior-operations-supervisor-gopuff-liverpool-1v1myds37e4q) — Liverpool, United Kingdom