--- title: 'Site Reliability Engineer at BusPatrol' canonical: 'https://feeny.ai/job/site-reliability-engineer-buspatrol-hyderabad-8ppqttpwhq90' type: 'job' last_seen: '2026-11-07' --- # Site Reliability Engineer at BusPatrol - **Company:** BusPatrol - **Location:** Hyderabad, India - **Employment:** full-time - **Work type:** hybrid - **Posted:** 2026-11-06 - **Last confirmed live:** 2026-11-07 - **Apply:** https://jobs.ashbyhq.com/buspatrol/00ed0d61-6bec-4b0d-91eb-ff0318fb4b1f ## Job description ## Overview At BusPatrol, we’re scaling a mission‑critical safety and automation platform as we evolve from a monolith into distributed, event‑driven and microservice-based systems. Reliability, latency, and operational efficiency are foundational—not afterthoughts. We’re seeking a Site Reliability Engineer (SRE) who blends software engineering discipline with systems, infrastructure, and observability expertise. You’ll own availability, performance, scalability, and production readiness across services—driving automation, reducing toil, and enabling fast, safe delivery. This role is for someone who wants to shape a modern reliability culture while protecting a platform that directly advances road safety through real-time data, analytics, and AI. ## Key Responsibilities - Define, implement, and iterate SLIs/SLOs (latency, availability, errors, saturation); operationalize error budgets and trigger corrective action. - Engineer end‑to‑end observability (metrics, logs, traces, events) leveraging Datadog to accelerate detection and root cause analysis. - Automate infrastructure (Terraform), deployment workflows, self‑healing mechanisms, and progressive delivery (canary / blue‑green). - Lead incident lifecycle: detection, triage, mitigation, coordination, communication, and high-quality post‑incident reviews that drive systemic fixes. - Build and optimize CI/CD pipelines (GitHub Actions or equivalent) with reliability, rollback safety, and change quality controls. - Perform capacity & performance engineering: load modeling, autoscaling policies, cost / efficiency tuning. - Reduce toil via tooling, runbooks, proactive failure analysis, chaos / fault injection (AWS FIS or similar). - Partner with development teams on architectural reviews, production readiness (operability, resilience, security, observability). - Enforce least‑privilege, secrets management , and infrastructure security; integrate policy as code. - Improve alert quality (noise reduction, actionable context) to lower MTTR and fatigue. - Champion reliability patterns: backpressure, graceful degradation,, circuit breaking - Support distributed systems debugging (timeouts, partial failures, consistency anomalies) with emphasis on AI. - Contribute to governance of change management, deployment health gates, and release safety. - Document playbooks, escalation paths, and evolving reliability standards. - Treat reliability as a product: roadmap, KPIs, stakeholder alignment, continuous improvement. ## Preferred Qualifications - 3+ years in SRE / Production Engineering / DevOps - Proficient in one or more: Go, Python, TypeScript/Node.js, or Ruby for automation, tooling, and services. - Strong Linux internals and networking fundamentals (DNS, TLS, HTTP, routing, load balancing). - Hands-on Infrastructure as Code (Terraform) and GitOps workflows. - Containers & orchestration (AWS ECS) including resource tuning & scaling strategies. - Production-grade observability: Prometheus, Grafana, OpenTelemetry, ELK, Datadog (preferred). - CI/CD design (pipelines, promotion strategies, automated verification, rollout / rollback). - Full incident management lifecycle & quantitative postmortem practices. - Experience with distributed systems failure modes (latency spikes, retry storms, thundering herds). - Chaos / fault injection frameworks (AWS FIS preferred). - Performance / load testing (k6, Locust, Gatling) and profiling for bottleneck isolation. - BS/MS in Computer Science, Engineering, or equivalent practical expertise. Mindset & Behaviors - Bias for automation and measurable reliability outcomes. - Calm, clear communicator under pressure; drives clarity during ambiguity. - Sees reliability as a product with customers, SLAs, and iteration cycles. - Data-driven; prefers leading indicators over reactive firefighting. - Raises the bar for operational excellence and shared ownership. ## Why Join Us - Shape quality & reliability strategy for a modern, mission-driven safety platform. - Direct impact: your work protects communities and improves public safety outcomes. - Work across observability, distributed systems, infrastructure automation, and high-velocity delivery. - Influence engineering culture: shift-left reliability, proactive resilience, sustainable on-call. - Collaborate with teams modernizing architecture (microservices, event streaming, serverless, edge). - Leverage advanced tooling (Datadog, Terraform, progressive delivery frameworks). - Join a culture focused on learning loops, autonomy, and meaningful impact. ## About BusPatrol ## Company Overview - **One-liner**: BusPatrol provides an AI-powered, fully managed school bus safety program that uses stop-arm enforcement technology to change driver behavior and protect children. - **Entity Type**: Private - **Headquarters**: Lorton, Virginia, USA - **Founded**: 2017 - **Founders**: Not publicly available from search results ## Core Business - Primary industry/industries: Public Safety Technology, EdTech (Transportation), GovTech - Target customers: School districts, municipalities, and law enforcement agencies across North America (B2G/B2B) - Mission or purpose statement: "Make the journey to and from school safer for every child." ## Products & Services - **Stop-Arm Enforcement Technology**: AI-powered cameras installed on school buses that detect and document vehicles illegally passing stopped school buses. The system captures secure video evidence that is reviewed and used to issue citations. - **Full-Fleet Smart Camera Systems**: Equips every bus in a fleet with stop-arm, interior, and 360° exterior cameras. - **Community Education Campaigns**: Public awareness and PSA campaigns designed to educate drivers and change behavior long-term. - **Data & Reporting Platform**: Real-time dashboards, monthly reports, and compliance tools that surface actionable insights for school districts and law enforcement. ## Market Standing - **Valuation**: Not disclosed - **Key Metric**: Total Funding: Not publicly available. The company operates a "violator-funded" model, meaning its programs come at no upfront cost to communities. - **Notable Investors/Partners**: Not publicly available from search results. BusPatrol states it partners with "more than 400 communities across the country." - **Growth Signals**: - Protects **2 million+** students daily. - Has modernized **40,000+** school buses. - Has installed **300,000+** cameras. - Reports that **90% of violators who receive a citation never get a second one**. - Employs **111+** people (per Built In). ## Competitive Advantages - **Violator-Funded Model**: The entire program is provided to school districts and municipalities at no upfront cost, funded entirely through the fines collected from violators. This removes the primary barrier (cost) to adoption. - **End-to-End Managed Solution**: BusPatrol is not just a camera vendor; it handles the entire program lifecycle from installation and technology to evidence review, citation processing, and community education. - **Proven Scale & Results**: With over 40,000 buses modernized and a 90% reduction in repeat offenses, the company has a strong track record and data to back its claims. - **AI-Powered Technology**: The core of their solution is advanced AI that can accurately detect violations in various weather conditions and traffic scenarios. ## Strategic Focus - **Expanding Community Partnerships**: The company is focused on growing its network of partner communities (currently 400+) across the U.S. and Canada. - **Advocacy & Awareness**: BusPatrol is actively involved in raising awareness about the dangers of illegal school bus passing and advocating for policy changes at the state and local level. - **Technology Innovation**: Continued investment in AI and telematics to improve detection accuracy, streamline evidence review, and enhance the overall safety platform. ## Why Work Here - **Mission-Driven Work**: The company’s core purpose is protecting children, offering employees a strong sense of social impact. The careers page states: "At BusPatrol, you’re part of something bigger — protecting children and making communities safer." - **Culture Pillars**: The company emphasizes four cultural pillars: **Safety**, **Excellence**, **Connection**, and **Impact**. - **Work Model**: Offers a mix of remote, hybrid, and on-site roles. Offices are located in Lorton, VA; Austin, TX; Houston, TX; Islandia, NY; Metairie, LA; and Montréal, Québec. - **Diverse Team**: The company describes its team as including "technologists, retired police officers, and teachers," indicating a multidisciplinary and diverse work environment. - **Benefits**: Comprehensive benefits package including medical/dental/vision, PTO, 401(k) and pension plans, life and disability insurance, mental health support, family and medical leave, and professional development opportunities. - **Scaled Impact**: Employees work on technology that directly impacts 2 million children daily, providing a tangible sense of accomplishment. ## Sources 1. [buspatrol.com](https://buspatrol.com/) 2. [buspatrol.com](https://buspatrol.com/about-us/) 3. [buspatrol.com](https://buspatrol.com/careers/) 4. [careers-buspatrol.icims.com](https://careers-buspatrol.icims.com/jobs/intro) 5. [builtin.com](https://builtin.com/company/buspatrol) ## Other roles at BusPatrol - [Firmware Engineer](https://feeny.ai/job/firmware-engineer-buspatrol-hyderabad-n81tdf06qgec) — Hyderabad, India - [Fullstack Developer](https://feeny.ai/job/fullstack-developer-buspatrol-hyderabad-mfgm0nn97nex) — Hyderabad, India - [Embedded AI Engineer](https://feeny.ai/job/embedded-ai-engineer-buspatrol-hyderabad-n06jx8b9h6rb) — Hyderabad, India - [DevOps Engineer](https://feeny.ai/job/devops-engineer-buspatrol-hyderabad-aba259te8hpb) — Hyderabad, India - [Data Engineer](https://feeny.ai/job/data-engineer-buspatrol-hyderabad-0eyamkbdzwk7) — Hyderabad, India - [Senior Product Manager - AI & Hardware Asset Health](https://feeny.ai/job/senior-product-manager-ai-hardware-asset-health-buspatrol-hyderabad-j6qmtzbqjm11) — Hyderabad, India - [DevOps Engineer](https://feeny.ai/job/devops-engineer-buspatrol-austin-ec5x5dygat9q) — Austin, TX - [Platform Security Engineer](https://feeny.ai/job/platform-security-engineer-buspatrol-austin-4pt1ysjy0c1j) — Austin, TX - [Senior Executive Assistant](https://feeny.ai/job/senior-executive-assistant-buspatrol-austin-df8xyhxsyy4j) — Austin, TX - [Sr. DevOps Engineer](https://feeny.ai/job/sr-devops-engineer-buspatrol-austin-n201d357qndg) — Austin, TX