---
title: 'Site Reliability Engineer (Contract, Rotation-Based) at Invisible Technologies'
canonical: 'https://feeny.ai/job/site-reliability-engineer-contract-rotation-based-invisible-technologies-f62ant2mbvhk'
type: 'job'
last_seen: '2026-09-10'
---

# Site Reliability Engineer (Contract, Rotation-Based) at Invisible Technologies

- **Company:** Invisible Technologies
- **Location:** Estonia / India / South Africa
- **Work type:** remote
- **Posted:** 2026-09-02
- **Last confirmed live:** 2026-09-10
- **Apply:** https://job-boards.eu.greenhouse.io/invisibletech/jobs/4966941101

## Job description

## About Invisible

Invisible Technologies makes AI work. Our end-to-end AI platform structures messy data, automates digital workflows, deploys agentic solutions, measures outcomes, and integrates human expertise where it matters most.

Our platform cleans, labels, and structures company data so it is ready for AI. It adapts models to each business and adds human expertise when needed, the same approach we have used to improve models for more than 80% of the world’s top AI companies, including Microsoft, AWS, and Cohere.

Our successes span industries, from supply chain automation for Swiss Gear to AI-enabled naval simulations with SAIC, and validating NBA draft picks for the Charlotte Hornets.

Profitable for more than half a decade, Invisible reached $134M in revenue and ranked as the number two fastest growing AI company on the 2024 Inc. 5000. In September 2025, we raised $100M in growth capital to accelerate our mission of making AI actually work in the enterprise and to advance our platform technology.

## About The Role

We're looking for Site Reliability Engineers to join a 24/7 incident response rotation supporting a production platform used by one of our key clients. You'll be a first responder for critical incidents — triaging and stabilizing issues at the infrastructure level, working from logs to place a failure to its component, and escalating to the platform team when an issue goes beyond infrastructure-level diagnosis.

We're hiring across a level range. At minimum, you'll own first response: fast, calm triage under time pressure, and good judgment about when to escalate versus resolve. For candidates operating at a more senior level, the role grows to include hardening the systems you're responding to, driving scaling and capacity work, and proposing structural improvements — so the same incidents happen less often over time.

## What You’ll Do

- Serve as first responder for production incidents, triaging and stabilizing at the infrastructure level within defined response SLAs (P1/P2 severity)
- Diagnose issues primarily from system logs — Kubernetes, RabbitMQ, and Postgres — to place a failure to the right component before escalating
- Distinguish infrastructure-level failures from application/business-logic failures — for infrastructure-level issues, identify the fix and submit the change yourself; escalate application/business-logic issues to the platform team with clear context
- Participate in an on-call rotation, including off-hours coverage
- Communicate incident status clearly to stakeholders during active incidents, and hand off cleanly to the team that owns resolution

## What We Need

- Solid hands-on experience with Kubernetes, RabbitMQ, and PostgreSQL in an enterprise setting, ideally within Financial Services
- Strong working knowledge of Azure; familiarity with GCP or AWS is a plus
- Comfort diagnosing an unfamiliar system primarily from its logs rather than its source — this matters more than deep expertise in any one tool
- Experience troubleshooting production systems under time pressure, with sound judgment about severity and escalation
- Clear, calm communication during live incidents

Engagement Type & Schedule

This is a contractor role structured around a coverage rotation rather than a standard full-time schedule. The commitment breaks down as:

- 10+ hours per week during regular business hours
- Rotational weekend coverage: 8 hours on Saturday and 8 hours on Sunday, every other weekend
- ~72+ hours per month total, combining weekday and rotational weekend coverage

*Please note: this role is an hourly, contract-based position and is not eligible for bonus or equity compensation*

You can find more information about our geographic pay tiers [here](https://invisibletech.ai/compensation-and-pay-tiers). During the interview process, your Invisible Talent Acquisition Partner will confirm which tier applies to your location. For candidates outside the U.S., compensation is adjusted to reflect local market conditions and cost of living.

Bonuses and equity are included in all full-time offers. Final compensation is determined by a combination of factors, including location, job-related experience, skills, knowledge, internal pay equity, and overall market conditions. Because of this, every offer is unique. Additional details on total compensation and benefits will be discussed during the hiring process.

What It's Like to Work at Invisible:

At Invisible, we’re not just redefining work—we’re reinventing it. We operate at the intersection of advanced AI and human ingenuity, pushing the boundaries of what’s possible to unlock productivity and scale. Ownership is at the core of everything we do. Here, you won’t just execute tasks—you’ll build, innovate, and shape the future alongside world-class clients pushing the boundaries of AI.

We expect bold ideas, relentless drive, and the ability to turn ambiguity into opportunity. The pace is fast, the challenges are big, and the growth is unmatched. We’re not for everyone, and we’re okay with that. If you’re looking for predictable routines, this isn’t the place for you. But if you’re driven to create, thrive in dynamic environments, and want a front-row seat to the AI revolution, you’ll fit right in.

Country Hiring Guidelines: Invisible is a hybrid organization with offices and team members located around the world. While some roles may offer remote flexibility, most positions involve in-office collaboration and are tied to specific locations. Any location-based requirements or hybrid expectations will be communicated by our Talent Acquisition team during the recruiting process.

AI Interviewing Guidelines: Our hiring team thoughtfully uses AI to support an efficient, engaging, and inclusive interview process. Since AI can also be a helpful tool for candidates, we've outlined expectations for using it ethically throughout your interview journey. [Click here to learn more about how we use AI and our guidelines for candidates.](https://www.invisible.co/ai-interview-guidelines)

Accessibility Statement: We are committed to providing reasonable accommodations for individuals with disabilities. If you require an accommodation to participate in the application or interview process, please submit your request using our accommodation request form. A member of our team will follow up to support your request. Here is the link the google form: https://docs.google.com/forms/d/e/1FAIpQLScqsu0PCQ0m0lwt-VFeXovNbZxWk0jogv8QI_ciGqZsIbSBjQ/viewform?usp=sharing&ouid=102356854798492362557

Equal Opportunity Statement: We’re an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.

Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.

## About Invisible Technologies

## Company Overview
- **One-liner**: Invisible Technologies provides an AI orchestration platform that cleans, labels, and structures enterprise data, deploys governed AI agents, and integrates vetted human expertise to make AI work reliably at scale.
- **Entity Type**: Private (Series A — latest $100M round closed September 2025)
- **Headquarters**: New York, NY, USA (7 West 18th Street, Floor 3)
- **Founded**: 2015
- **Founders**: Not publicly disclosed on their website or in major profiles (founder names absent from available sources)

## Core Business
- Primary industry: Enterprise AI Infrastructure & Software Development
- Target customers: B2B / Enterprise (serves asset management, banking, consumer goods, insurance, public sector, sports, supply chain)
- Mission/purpose: "Make operations behave like systems. Recursive. Reliable. Quietly compounding." — focused on redesigning the unseen infrastructure of enterprise workflows.

## Products & Services
- **Atomic**: A visual process orchestration layer that connects all moving parts of an operation into one coherent flow — maps work visually, automates steps, routes tasks to the right AI or person, enforces quality, and feeds results back into existing systems.
- **Neuron**: A data platform that pulls messy, multi-source data into a governed, machine-ready state; auto-cleans and organizes data and builds a living map of business entities (orders, inventory, customers, processes).
- **Synapse**: An evaluation engine for rigorous quality, safety, and accuracy testing of AI outputs; runs automated checks against custom criteria, provides side-by-side model comparison, and tracks passing/failing per use case (not static benchmarks).
- **Axon**: AI agents that can think through complex, multi-step work, use tools, write code, and hand off finished results to enterprise systems; each workflow is versioned, trackable, and customer-separated for safe testing and promotion.
- **Meridial**: A global expert network of over 24,000 vetted domain specialists deployed on-demand for training data labeling, AI stress-testing, edge-case handling, and human-in-the-loop support.

## Market Standing
- **Valuation**: Not disclosed (private company)
- **Key Metric**: Reached $134 million in revenue in 2024 (profitability for over half a decade per LinkedIn); ranked #2 fastest-growing AI company in 2024.
- **Total Funding**: $107.9M across 6 rounds (latest: $100M venture round in September 2025, plus a follow-on round in April 2026 with 1 investor)
- **Notable Investors/Partners**: Not individually named in available sources, but they have trained models for Microsoft, AWS, and Cohere, and deployed for Swiss Gear, SAIC, and the Charlotte Hornets.
- **Growth Signals**: Headcount grew 58.3% YoY to 3,583 employees; operates in 108 countries; revenue jumped to $134M in 2024; acquired WeCP (We Create Problems); 10 active job postings with 25% monthly job posting growth.

## Competitive Advantages
- **Full-stack AI infrastructure**: A modular platform covering data preparation (Neuron), process orchestration (Atomic), evaluation (Synapse), autonomous agents (Axon), and human expertise (Meridial) — all in one integrated system.
- **Proven track record**: Has trained over 80% of the world's leading AI models, citing work with Microsoft, AWS, and Cohere.
- **Human-in-the-loop moat**: The Meridial network of 24,000+ vetted domain experts provides a flexible human layer that competitors cannot easily replicate, enabling high-quality, domain-specific AI training and safe AI deployment.
- **Profitability + high growth**: Profitable for over half a decade while achieving 58%+ headcount growth and $134M revenue — rare in AI infrastructure.
- **Workflow-first approach**: Platform is designed to integrate with existing enterprise stacks (not rip-and-replace), reducing process complexity by 70%+ on average.

## Strategic Focus
- Deepening enterprise automation in back-office, compliance, engineering review, and supply chain workflows.
- Scaling the Meridial expert network globally to cover more languages and domains.
- Building governed, auditable AI agents (Axon) for industries with strict compliance needs (banking, insurance, healthcare, public sector).
- Continuing to advance evaluation rigor (Synapse) to move beyond static benchmarks into use-case-specific, model-agnostic testing.

## Why Work Here
- **Culture**: "Intensity of a startup and the footprint of a global enterprise" — lean, high-autonomy, outcome-focused with no red tape.
- **Remote/Hybrid**: Flexible PTO and benefits tailored to location; global hubs in New York, San Francisco, Austin, London, Washington D.C., and Warsaw with regular in-person team off-sites.
- **Perks**: Comprehensive health coverage (or stipend), 401(k) program, parental leave, equity, and flexible PTO.
- **Engineering culture**: Focus on "replacing effort with intelligence" — builders work on recursive, reliable systems that improve with use; roles include Principal Software Engineer (Applied AI), Staff Software Engineer (Applied AI), Engineering Lead, and Backend Engineer.
- **Growth trajectory**: Company was #2 fastest-growing AI company in 2024, headcount expanding rapidly, and with $100M+ funding and $134M revenue, there is significant upside and career velocity.
- **Global & diverse**: Workforce spans 108 countries with hubs in major cities; employees from top AI talent sources (Outlier, Scale AI, DataAnnotation, Turing, xAI).

## Sources
1. [invisibletech.ai](https://invisibletech.ai/)
2. [LinkedIn Company Profile](https://www.linkedin.com/company/invisible-technologies-inc-)
3. [CB Insights Profile](https://www.cbinsights.com/company/invisible-technologies)
4. [Greenhouse Careers Page](http://job-boards.eu.greenhouse.io/invisibletech)

## Other roles at Invisible Technologies

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- [DevOps Engineer](https://feeny.ai/job/devops-engineer-invisible-technologies-london-n4n936bxg2eg) — London, United Kingdom
- [Senior Enterprise Solutions Manager](https://feeny.ai/job/senior-enterprise-solutions-manager-invisible-technologies-new-york-czj74vj04j0x) — New York, NY / San Francisco, CA
- [Enterprise Solutions Manager](https://feeny.ai/job/enterprise-solutions-manager-invisible-technologies-new-york-we6wws5c3mr9) — New York, NY / San Francisco, CA
- [Staff Software Engineer, Applied AI (Forward Deployed)](https://feeny.ai/job/staff-software-engineer-applied-ai-forward-deployed-invisible-technologies-new-fepd4r88xpam) — New York, NY
- [Senior Enterprise Solutions Manager - Data Labs](https://feeny.ai/job/senior-enterprise-solutions-manager-data-labs-invisible-technologies-new-york-nekyyqcxgvwf) — New York, NY / San Francisco, CA
- [Senior Product Manager](https://feeny.ai/job/senior-product-manager-invisible-technologies-new-york-drykngjh2p4q) — New York, NY
- [Senior Software Engineer, Applied AI (Forward Deployed)](https://feeny.ai/job/senior-software-engineer-applied-ai-forward-deployed-invisible-technologies-new-phwyx40j9w3p) — New York, NY
- [Principal Software Engineer, Applied AI (Forward Deployed)](https://feeny.ai/job/principal-software-engineer-applied-ai-forward-deployed-invisible-technologies-mdpt759vaqbb) — New York, NY
- [Principal Backend Engineer (Forward Deployed)](https://feeny.ai/job/principal-backend-engineer-forward-deployed-invisible-technologies-london-hctt1ygzx35x) — London, United Kingdom / New York, NY / San Francisco, CA