--- title: 'Site Reliability Engineer (Data Centers) at Galaxy' canonical: 'https://feeny.ai/job/site-reliability-engineer-data-centers-galaxy-afton-kcnxxyxcjt98' type: 'job' last_seen: '2026-11-02' --- # Site Reliability Engineer (Data Centers) at Galaxy - **Company:** Galaxy - **Location:** Afton, TX - **Posted:** 2026-10-28 - **Last confirmed live:** 2026-11-02 - **Apply:** https://job-boards.greenhouse.io/galaxydigitalservices/jobs/6237795004 ## Job description Who We Are: Galaxy Digital Inc. (Nasdaq: GLXY) is a global leader in digital assets and data center infrastructure, growing the economy that runs on code. Galaxy delivers the onchain infrastructure that connects institutions to digital assets, including trading, advisory, asset management, staking, self-custody, and tokenization. Galaxy also develops and operates data center infrastructure to power AI and HPC workloads. Anchored by its Helios campus in Texas, Galaxy is building a multi-gigawatt pipeline of more than 5.7 GW of potential capacity, positioning it among the largest and fastest-growing data center developers in North America. The Company is headquartered in New York City, with offices across North America, Europe, the Middle East, and Asia. Additional information about Galaxy's businesses and products is available on [www.galaxy.com](http://www.galaxy.com/). What We Value: We are a diverse team of free thinkers, and fast movers united to help investors and creators energize the global economy. We are looking for individuals who thrive in a culture of builders and overachievers and embrace high performance, transparent feedback, and a mission-first approach. Our culture shapes our way of working and gets us where we want to be. - Seek Excellence. - Be Selective To Be Effective. - Be Highly Aligned, Loosely Coupled. - Disagree Transparently. - Encourage Independent Decision-Making. - Build Dream Teams. Who You Are: You are a hands-on technical professional who enjoys working directly with enterprise infrastructure and helping colleagues solve IT problems. At Galaxy’s Tier 4 AI data center in Afton, Texas, you will work closely with Site Reliability Engineering and Network Engineering to deploy and maintain high-density GPU compute and high-performance networking infrastructure. You are comfortable troubleshooting servers, physical connectivity, Windows and macOS endpoints, and day-to-day employee technology issues. You follow documented procedures, communicate clearly, and are eager to grow your networking, systems administration, and infrastructure engineering skills. What You'll Do: Site Reliability Engineer (SRE) works to execute infrastructure deployments, maintain server and network hardware, troubleshoot physical connectivity, and support data center reliability. It also serves as an on-site IT support resource for Windows and macOS devices, endpoint management, account administration, and general technical troubleshooting. Key Responsibilities: Network Cabling & Connectivity - Install, label, route, and maintain copper and fiber optic cabling. - Troubleshoot physical connectivity involving cables, transceivers, patch panels, and switch ports. - Perform basic copper and fiber connectivity testing using appropriate tools. - Assist Network Engineering with physical-layer troubleshooting, equipment installation, and connectivity changes. - Document cabling issues, port assignments, equipment connections, and rack elevations. - Escalate complex network issues with clear troubleshooting findings. Onsite IT & End-User Support - Provide Tier 1 and basic Tier 2 support for hardware, software, operating systems, account access, and connectivity. - Provision, configure, deploy, troubleshoot, and maintain Windows and macOS laptops, desktops, and endpoint devices. - Assist with device enrollment, configuration, application deployment, and compliance through MDM platforms such as Microsoft Intune. - Support user accounts, password resets, access troubleshooting, and basic group management in Active Directory and Microsoft Entra ID. - Troubleshoot Microsoft 365 applications, including Outlook and Teams. - Support onboarding and offboarding, including device preparation, access, and equipment recovery. - Install and troubleshoot printers, peripherals, conference room equipment, and on-site technology. - Maintain device assignments, asset inventory, and endpoint lifecycle records. - Track, document, and resolve IT support requests through the ticketing system. Infrastructure Reliability & Operational Support - Respond to infrastructure alerts, hardware failures, and onsite incidents under SRE and Network Engineering direction. - Perform routine equipment inspections and basic infrastructure health checks. - Assist incident investigations by gathering information and performing on-site diagnostics. - Follow change management, maintenance windows, and documented SOPs/MOPs. - Document completed work, troubleshooting, and infrastructure changes. - Collaborate with engineering teams and vendors to resolve technical issues. - Participate in scheduled maintenance, including occasional after-hours work. What We’re Looking For: - 1–3 years of experience in data center infrastructure, IT support, desktop support, or a related technical role. - Hands-on experience installing, cabling, maintaining, or troubleshooting physical servers, switches, or enterprise IT equipment. - Familiarity with racks, structured cabling, fiber optics, and basic data center hardware maintenance. - Experience supporting and troubleshooting Windows and macOS. - Familiarity with endpoint management or MDM solutions, preferably Microsoft Intune. - Basic experience with Active Directory and/or Entra ID user account and access management. - Understanding of IP addressing, Ethernet, DNS, DHCP, and basic connectivity troubleshooting. - Experience troubleshooting end-user hardware, software, and peripherals. - Familiarity with IT ticketing, technical documentation, and inventory management. - Ability to follow technical instructions and engineering direction accurately. - Strong communication, organization, collaboration, and problem-solving skills. Bonus Points: - Experience in enterprise and/or colocation data centers. - Familiarity with enterprise server platforms. - Exposure to networking equipment. - Experience with fiber optics, transceivers, and/or high-speed links. - Experience with Intune enrollment, configuration profiles, compliance policies, and/or application deployment. - Experience with Microsoft 365 administration and/or endpoint security tools. - Basic familiarity with Hypervisor virtualization, VM management, and self hosted enterprise storage. - Exposure to cable certification, fiber testing, and/or network diagnostic tools. - Familiarity with infrastructure monitoring, asset management, and/or documentation platforms. - Basic PowerShell, Bash, or Python scripting experience. - Experience with employee onboarding, device lifecycle, and/or IT asset tracking. - Familiarity with IT change management and incident response. - OSHA 10-Hour or OSHA 30-Hour Outreach Training completion (construction or general industry); current training card preferred. What We Offer: - Competitive base salary and discretionary bonus - Paid Time Off - Company-paid health and protective benefits for employees, partners, and other dependents - Company Paid Holidays (14) - 3% 401(k) company contribution - Generous paid Parental Leave - Free virtual coaching and counseling sessions through Headspace - Opportunities to learn about the Crypto industry - Free daily snacks and daily meals - Smart, entrepreneurial, and fun colleagues - Employee Resource Groups Benefits may vary depending on location. Apply now and join us on our mission to engineer a new economic paradigm. Galaxy respects diversity and seeks to provide equal employment opportunities to all employees and job applicants for employment without regard to actual or perceived age, race, color, creed, religion, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital or partnership or caregiver status, ancestry, national origin, citizenship status, disability, military or veteran status, protected medical condition as defined by applicable state or local law, genetic information or predisposing genetic characteristic, or other characteristic protected by applicable federal, state, or local laws and ordinances. We will endeavor to make a reasonable accommodation to the known limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete the application process or to participate in an interview, please contact careers@galaxy.com. ## About Galaxy ## Company Overview - **One-liner**: Galaxy is a publicly traded digital assets and data center infrastructure firm that bridges traditional finance with the digital economy and develops AI/high-performance computing (HPC) data centers. - **Entity Type**: Public (Ticker: GLXY on Nasdaq and Toronto Stock Exchange) - **Headquarters**: New York, NY, USA (with additional offices in London, Hong Kong, Mumbai, Tel Aviv, Dallas, Afton, TX, and Washington, DC) - **Founded**: 2018 - **Founders**: Michael Novogratz (CEO) ## Core Business - **Primary industries**: Digital assets (trading, asset management, custody) and data center infrastructure (AI/HPC) - **Target customers**: Institutional investors, traders, corporations, and AI/cloud operators (B2B, Enterprise) - **Mission**: “Accelerate progress in finance and artificial intelligence.” ## Products & Services - **Global Markets**: Institutional trading, liquidity provision, and prime brokerage for digital assets. Galaxy is one of the world’s leading liquidity providers in the digital asset space. - **Asset Management & Infrastructure Solutions**: Investment products (e.g., funds, separately managed accounts) and custody services. - **Data Centers (Helios Campus)**: Development and future operation of cutting-edge AI and HPC infrastructure, with a total approved power capacity at the Helios campus (as of March 31, 2026). - **Ventures**: Strategic investments in blockchain and digital asset startups. - **Custody Technology**: Acquired GK8’s innovative custody platform in February 2023, adding a Tel Aviv office and a team of cryptographers and blockchain engineers. ## Market Standing - **Valuation/Market Cap**: Publicly traded (GLXY). Market cap fluctuates; check latest on Nasdaq. Not disclosed in the provided materials. - **Key Metric (Public)**: Assets on Platform as of March 31, 2026, Average Loan Book Size for Q1 2026, and Total Approved Power Capacity at Helios AI/HPC Data Center Campus (all cited on galaxy.com). - **Notable Investors/Partners**: Not listed in the provided sources, but the company is publicly traded. The Helios data center campus implies partnerships with energy providers and AI clients. - **Growth Signals**: - Expansion into data center infrastructure (AI/HPC) alongside digital assets. - Acquisition of GK8 custody technology and team in 2023. - Global presence with offices in multiple countries. - 62 job openings as of the search date (July 2026), indicating active scaling. ## Competitive Advantages - **Dual-platform model**: Combines a regulated digital asset financial platform with a large-scale AI/HPC data center business – a rare combination. - **Institutional liquidity**: One of the world’s leading liquidity providers in digital assets. - **Technology depth**: In-house custody technology (GK8), smart contract engineering, and blockchain security expertise. - **Regulatory maturity**: Publicly listed on Nasdaq and TSX, with a strong compliance and legal/regulatory team. ## Strategic Focus - **Digital Assets**: Continue building a comprehensive financial platform for institutions, including trading, asset management, and custody. - **Data Centers**: Develop and operate the Helios AI/HPC campus to serve the growing demand for AI compute infrastructure. - **Geographic expansion**: Offices in New York, London, Hong Kong, Mumbai, Tel Aviv, and Texas. - **Talent acquisition**: Hiring across engineering, trading, data center operations, legal, and compliance. ## Why Work Here - **Culture**: “Hungry for innovation and united by a passion for crypto.” Values include curiosity, continuous improvement, honest disagreement, and independent decision-making. - **Remote/Hybrid**: Many roles are remote (US-based) or office-based in New York, Dallas, Afton (TX), London, etc. The careers page lists remote, hybrid, and in-person positions. - **Benefits**: - Competitive compensation (aims to pay above market). - 401(k) with 3% employer contribution (US). - Unlimited paid vacation and personal days. - Paid parental leave. - Company-paid health insurance from start date. - Crypto education opportunities, fitness awards, after-hours car service reimbursements. - 24/7 mental healthcare access (8 free therapy sessions per year per employee, plus family members). - **DEI**: Employee resource groups include Women at Galaxy, Asian Professional Network, Belong@GLXY, LGBTQIA+ allies, and mental health/neurodiversity support. DEI strategy overseen by the Board. - **Engineering culture**: Roles include senior backend developer, smart contract engineer, blockchain security lead, platform engineering, and data engineering. The team includes cryptographers and blockchain engineers from the GK8 acquisition. ## Sources 1. [Galaxy.com](https://www.galaxy.com/) 2. [Galaxy About](https://www.galaxy.com/about) 3. [Galaxy Careers](https://www.galaxy.com/careers) 4. [Galaxy GLXY page](https://www.galaxy.com/glxy) 5. 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