---
title: 'Site Reliability Engineer at Dev Technology'
canonical: 'https://feeny.ai/job/site-reliability-engineer-dev-technology-ashburn-dgmsy95nxybr'
type: 'job'
last_seen: '2026-10-26'
---

# Site Reliability Engineer at Dev Technology

- **Company:** Dev Technology
- **Location:** Ashburn, VA
- **Work type:** onsite
- **Posted:** 2026-10-14
- **Last confirmed live:** 2026-10-26
- **Apply:** https://job-boards.greenhouse.io/devtechnology/jobs/8881936002

## Job description

Site Reliability Engineer, #1130

Application Monitoring • Production Support • Incident Management • Splunk • AppDynamics • ITIL • Root Cause Analysis • System Reliability • CBP/DHS

Location: Ashburn, VA | Onsite, 5 days per week

Shifts:

3:00 PM - 11:00 PM Sun thru Thurs

3:00 PM - 11:00 PM Tues thru Sat

11:00 PM - 7:00 AM Sun thru Thurs

11:00 PM - 7:00 AM Tues thru Sat

Flexibility to support alternate shifts when coverage is needed is required.

Clearance: U.S. Citizenship is required. Must possess a current CBP Public Trust, DHS clearance, or active Top Secret clearance with a background investigation completed within the past three years.

Dev Technology Group is looking for a Site Reliability Engineer to join our mission-focused team supporting critical applications for U.S. Customs and Border Protection (CBP). In this role, you'll help keep essential systems running smoothly through proactive monitoring, incident response, troubleshooting, and coordination with technical support teams.

You'll be part of a collaborative team responsible for monitoring applications around the clock, identifying potential disruptions before they become larger issues, and helping maintain the reliability of systems that support important government operations. We're looking for someone who enjoys solving problems, can manage multiple priorities, and remains focused when responding to time-sensitive technical issues.

What You'll Be Doing:

- Monitor mission-critical applications and systems to identify performance issues, service disruptions, and potential outages before they impact operations.

- Respond to system alerts, troubleshoot incidents, assess severity, and coordinate timely resolution with application, infrastructure, and network support teams.

- Support the Passenger Services Program Directorate's (PSPD) suite of customer-facing applications, helping maintain system availability and performance.

- Track, document, and update incidents, including business impact, root cause, corrective actions, and resolution status.

- Monitor production changes, scheduled maintenance, and system outages, escalating unexpected issues and verifying application functionality following changes.

- Work with technical teams and government stakeholders to communicate system health, performance trends, and emerging concerns.

- Support established Service Level Agreements (SLAs) through timely incident response, escalation, and follow-up.

- Analyze application dependencies and monitoring data to identify recurring issues and opportunities for improved system reliability.

- Assist with root cause analysis (RCA), incident reviews, and recommendations to prevent future disruptions.

- Prepare daily system health updates, executive reports, and monthly program review materials.

- Help incorporate new applications into monitoring processes and recommend improvements to tools, procedures, and documentation.

- Collaborate with project managers, technical leads, and government personnel to ensure consistent communication and reliable operational support.

Required Education, Experience, and Skills:

- 5+ years of experience supporting IT systems, including troubleshooting, application maintenance, system monitoring, or network operations.

- Strong understanding of ITIL principles and experience applying IT service management practices in an operational environment.

- Hands-on experience with automated monitoring and performance management tools such as Splunk, AppDynamics, Auto Ops, or similar platforms.

- Experience identifying, investigating, documenting, and escalating application or infrastructure incidents.

- Ability to manage multiple systems and priorities while responding effectively to time-sensitive technical issues.

- Strong written and verbal communication skills, including the ability to communicate technical issues clearly to both technical and nontechnical stakeholders.

- Ability to work independently while collaborating effectively with application, infrastructure, and operations teams.

- Availability to work the designated shift schedule onsite in Ashburn, VA, with flexibility to support additional shifts as needed.

Preferred Education, Experience, and Skills:

- Experience supporting U.S. Government systems or mission-critical federal applications.

- ITIL certification or willingness to obtain certification within the first year of employment.

Our estimated salary range for this position is $80,000 - $125,000. This presented salary range is not a guarantee of compensation or salary. Offered salary is based on experience, geographic location, and possibly contractual requirements as appropriate to the role. *Salary could fall outside of this range.

## Who We Are

Dev Technology is a growing IT company with an employee-centric culture that works on mission-critical projects for the federal government. We partner with our federal customers to deliver technology services and solutions, and to drive our client’s missions forward through innovation. We use Agile and DevSecOps principles to provide services including application development, biometrics and identity management, cloud and infrastructure optimization, IT and legacy modernization, and data management.

As a Washington Post Top Workplace award winner for the past THIRTEEN years in a row, the Top Workplaces USA for the past five years, and a recipient of the Companies As Responsive Employers (CARE) Award for the past six years, Dev Technology employees enjoy:

- Generous and flexible time-off policy
- Flexible work schedules and telework options, including remote work availability for eligible projects
- Career development opportunities including a mentorship program, technical and management training through Dev University, hands-on learning through DevLab, tuition reimbursement, and paid training opportunities
- Industry-leading benefits including a choice of two health plans that include dental and vision, flexible spending account, commuter benefits, life insurance, and more
- 401K matching with a 5% matching contribution
- Regular team and company social events including our annual party, happy hours, fitness challenges, and more
- A focus on community engagement including company wide support activities, employer match for donations, and time off for volunteer efforts
- To learn more about working at Dev Technology, visit [Working At Dev Technology Group](https://devtechnology.com/working-at-dev/)

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

Dev Technology Group operates in the following states: AL, AR, AZ, CO, DC, FL, GA, ID, IL, IN, MD, MA, ME, MI, MN, MO, MS, NC, NJ, OH, OR, PA, SC, TN, TX, VA, WV.

## About Dev Technology

## Company Overview
- **One-liner**: Dev Technology is an employee-owned IT services firm that designs and delivers mission-driven technology solutions for U.S. federal government agencies.
- **Entity Type**: Private (Employee-Owned)
- **Headquarters**: Tysons Corner, Virginia, USA
- **Founded**: 1998
- **Founders**: Not publicly available

## Core Business
- **Primary Industry**: Government IT Services & Consulting (GovCon)
- **Target Customers**: U.S. federal government agencies, including homeland security, law enforcement, defense, and civilian agencies (e.g., DHS, CBP, ICE, TSA, USDA, DOI).
- **Mission Statement**: "Designing mission-driven IT solutions for the government to meet its needs through full-stack development, no-code/low-code solutions, and specialized services across data, biometrics, and artificial intelligence."

## Products & Services
- **Full-Stack Application Development**: Custom software development using Java, Angular, Golang, .NET, and Azure.
- **Data Analytics & AI**: Senior data analysts, technical project managers, and AI/ML solutions for government missions.
- **Microsoft / M365 Services**: Administration, Teams Phone, SharePoint, Power Platform, and front-end web publishing.
- **Systems Engineering**: Platform infrastructure engineering, MQ engineering, and serverless architecture (AWS).
- **Database Development & Administration**: Database development and administration for secure government systems.
- **Biometrics & Identity Solutions**: Specialized services in biometrics and identity management for law enforcement and security agencies.
- **Low-Code/No-Code Solutions**: Rapid application development using low-code/no-code platforms to meet government needs.

## Market Standing
- **Valuation**: Not disclosed (private, employee-owned)
- **Key Metric**: Employee-owned; over 500 employees (estimated based on job board and industry presence)
- **Notable Clients**: U.S. Customs and Border Protection (CBP), U.S. Immigration and Customs Enforcement (ICE), Transportation Security Administration (TSA), Student and Exchange Visitor Program (SEVP), and other federal agencies.
- **Awards & Recognition**:
  - The Washington Post Top Workplace Award (12 years in a row)
  - Top Workplaces USA 2025, 2026
  - 2025 Top Employers for Interns Award
  - OrangeSlices’ 2025 Elev8 GovCon Honoree
  - AnitaB.org Top Companies for Women Technologists Award (multiple years)
  - Northern Virginia Family Service CARE Award Winner (2023, 2024)
- **Growth Signals**: Consistent award wins, expanding job postings across AI, data analytics, and M365 services, and a strong reputation in the GovCon space.

## Competitive Advantages
- **Employee Ownership**: Being employee-owned fosters a strong culture of accountability and shared success, which is rare in the GovCon sector.
- **Deep Government Expertise**: Over 25 years of experience serving federal agencies, with specialized knowledge in security, biometrics, and compliance.
- **People-First Culture**: Consistently recognized as a top workplace, with a focus on employee well-being, mentorship, and professional development.
- **Diverse Mission Portfolio**: Supports a wide range of missions—from homeland security to cultural preservation—providing employees with meaningful, varied work.
- **Strong Retention & Awards**: Longevity of awards (12 years of Top Workplace) indicates high employee satisfaction and low turnover.

## Strategic Focus
- **Expanding AI & Data Analytics**: Actively hiring senior data analysts, technical project managers, and AI specialists to meet growing government demand for data-driven solutions.
- **Modernizing Government IT**: Focus on cloud migration (AWS, Azure), serverless architectures, and modernizing legacy systems with low-code/no-code platforms.
- **Strengthening Microsoft/M365 Practice**: Growing a dedicated team for Microsoft 365 administration, Teams, SharePoint, and Power Platform services.
- **Talent Development**: Continued investment in internship programs, mentorship, and training to build a pipeline of cleared talent.

## Why Work Here
- **Culture**: Employee-owned and people-first; described by employees as a "family." Strong emphasis on collaboration, mission-driven work, and individual growth.
- **Work Model**: Hybrid and remote-first options available, with offices in Tysons Corner, VA; Reston, VA; Herndon, VA; Ashburn, VA; Arlington, VA; Colorado Springs, CO; and Annapolis Junction, MD. Many roles require U.S. citizenship and security clearance.
- **Benefits**:
  - Flexible Time Off (FTO)
  - 401(k) with company match
  - Student Loan Reimbursement (unique perk)
  - Volunteer Time Off (VTO)
  - Comprehensive health and wellness benefits
  - Training & Development programs
  - Mentorship Program
  - Women in Technology employee resource group
- **Engineering Culture**: Focus on full-stack development, cloud engineering, and data analytics. Engineers work on high-impact projects for national security and public service. Encourages self-awareness and collaboration.
- **Recognition**: Multiple "Top Workplace" awards, including 12 consecutive years from The Washington Post, indicating a consistently positive employee experience.

## Sources
1. [Dev Technology Official Website](https://devtechnology.com/)
2. [Dev Technology Working at Dev](https://devtechnology.com/working-at-dev/)
3. [Dev Technology About](https://devtechnology.com/about/)
4. [Dev Technology Careers](https://devtechnology.com/careers/)
5. [Dev Technology Jobs on Greenhouse](https://job-boards.greenhouse.io/devtechnology)
6. [Dev Technology Jobs on Greenhouse (specific listing)](https://job-boards.greenhouse.io/devtechnology/jobs/8515723002)

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