---
title: 'Site Reliability Engineer I at Backblaze External Website'
canonical: 'https://feeny.ai/job/site-reliability-engineer-i-backblaze-external-website-colombia-costa-rica-t8119f2zqdny'
type: 'job'
last_seen: '2026-10-16'
---

# Site Reliability Engineer I at Backblaze External Website

- **Company:** Backblaze External Website
- **Location:** Colombia / Costa Rica / Mexico
- **Work type:** remote
- **Posted:** 2026-10-14
- **Last confirmed live:** 2026-10-16
- **Apply:** https://job-boards.greenhouse.io/backblaze/jobs/5440026008

## Job description

## About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we're helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $100m in revenue and is the leading specialized storage cloud—managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

## What You’ll Do

- First Line of Defense: Act as the primary point of contact for customer-affecting technical issues and lead real-time incident resolution.
- Incident Management: Adhere to incident management protocols and drive post-mortems to capture process improvements and root-cause analyses.
- Monitoring & Alerting: Monitor and respond to Zabbix, Grafana and Opensearch alerts—taking direct remediation steps or managing seamless escalations.
- Infrastructure & Pod Health: Ensure the health and reliability of storage pods across all sites (defining and refining monitoring alert definitions and completing daily tasks relating to hardware replacement diagnosis, system troubleshooting and executing needed configuration changes via Ansible and a Git repository framework).
- Data Center Tech Support: Serve as an escalation point for Data Center Technicians regarding advanced pod troubleshooting, deployment queries, migration issues, and Ansible playbooks.
- Migrations & Provisioning: Manage pre-deployment configuration and testing for Vault systems, initiate Vault migrations, and perform health checks on migration pods.

Code Deployments: Use Jenkins to deploy code updates across all our environments.

- Network & Operations: Identify and escalate network anomalies, document network IP assignments for upcoming deployments, and track server farm releases/updates.
- Automation & Process: Identify opportunities to automate daily operational tasks and document workflow procedures.
- On-Call & Flexibility: Participate in an on-call rotation shift, with flexibility to work outside standard business hours (including weekends, evenings, or holidays) as operational needs arise.

The Right Fit

- Experience: 2–4 years of hands-on experience in Systems Administration, Linux Operations, or SRE environments.
- Technical Fundamentals: Strong foundational understanding of Linux systems, command-line interfaces, network cabling/topologies, and IP network classifications.
- Problem Solving & Automation: Analytical mindset with a drive to learn, troubleshoot complex hardware/software interactions, and automate repetitive tasks.
- Communication: Excellent cross-functional communication and collaboration skills with both technical and non-technical stakeholders.

Diversity, Equity, & Inclusion

Even if you don’t meet 100% of the qualifications listed above, we still encourage you to apply! Learning, developing, and growing are key parts of our culture.

At Backblaze, diversity, equity, and inclusion are core to our values. We are committed to fostering a workplace where all employees feel a sense of belonging regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status.

Backblaze is an Equal Opportunity Employer (EOE) and participates in E-Verify.

## About Backblaze External Website

## Company Overview
- **One-liner**: Backblaze provides an independent cloud storage platform offering high-performance object storage, backup, and data management solutions to businesses and individuals worldwide.
- **Entity Type**: Public (ticker: BLZE on Nasdaq)
- **Headquarters**: San Francisco, California, USA
- **Founded**: 2007
- **Founders**: Gleb Budman, Tim Nufire, Billy Ng, Damon Uyeda, Casey Jones, Brian Wilson, Nilay Patel, Anuj Kumar (seven co-founders)

## Core Business
- **Primary industry**: Cloud storage, data backup, and object storage infrastructure.
- **Target customers**: B2B and B2C – serving over 500,000 customers in 175 countries, including enterprises, SMBs, and individual users.
- **Mission statement**: “To make customers unstoppable by solving their toughest data storage challenges.”

## Products & Services
- **Backblaze B2 Cloud Storage**: S3-compatible object storage designed for high-performance AI workflows, data-heavy applications, media management, and data protection. Offers advanced features like Event Notifications.
- **Backblaze Computer Backup**: Automated cloud backup for personal computers and small businesses.
- **Backblaze Cloud Backup**: Enterprise-grade backup for servers and cloud environments.

## Market Standing
- **Valuation/Market Cap**: Not publicly available in provided sources. As a public company (BLZE), current financials are available via SEC filings.
- **Key Metric**: Over 5 exabytes (5,053,404,320,000,000,000 bytes) of data storage under management; scaled with less than $3 million in outside funding until its 2021 IPO.
- **Notable Investors/Partners**: Minimal outside funding pre-IPO; no specific investors listed in provided sources. The company emphasizes its independence from hyperscaler clouds.
- **Growth Signals**: Remote-first global team; data centers in the US and Europe; expanding engineering and operations roles; growing customer base across 175 countries.

## Competitive Advantages
- **Independent cloud platform**: Not tied to the major hyperscalers, offering interoperability and freedom from lock-in.
- **S3-compatible API**: Simplifies integration with existing tools and workflows.
- **Engineered for efficiency**: Cost-effective storage built on a proprietary, lean infrastructure.
- **Sustainable business model**: “Rationally frugal” approach with focus on profitability and long-term success.
- **Cleverly unconventional culture**: Encourages novel solutions and simplicity.

## Strategic Focus
- Accelerating AI workloads and data-heavy applications with high-performance object storage.
- Expanding interoperability and advanced features (Event Notifications, S3 compatibility).
- Continuing to grow the remote-first, distributed engineering and operations team.
- Maintaining a sustainable, profitable growth trajectory.

## Why Work Here
- **Remote-first**: Work from anywhere in the US, Latin America, Europe, and Asia (India, Philippines). Great work can happen anywhere.
- **Culture and values**: Emphasis on transparency, diversity, equity, and inclusion. Values include “open communication,” “focus on easy,” “fair & good,” and “sustainable business.”
- **Benefits**: Comprehensive healthcare for family, dental & vision, 401(k) retirement plan, equity in a growing company, flexible paid time off, parental leave and reintegration support, learning & development program.
- **Engineering culture**: Teams include Site Reliability, Software Engineering (AI, backend, storage, security), QA, Developer Productivity, and more. Strong focus on solving complex storage challenges.

## Sources
1. [Backblaze Careers Page](https://www.backblaze.com/company/jobs)
2. [Backblaze About Page](https://www.backblaze.com/company/about)
3. [Backblaze Job Listings on Greenhouse](https://job-boards.greenhouse.io/backblaze/jobs/5189029008)
4. [Backblaze LinkedIn](https://www.linkedin.com/company/backblaze)

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- [Sr. Developer Relations Manager](https://feeny.ai/job/sr-developer-relations-manager-backblaze-external-website-united-states-54x2xfebh2ck) — United States
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