--- title: 'Site Reliability Engineer III at Amtech Software' canonical: 'https://feeny.ai/job/site-reliability-engineer-iii-amtech-software-02-09-2026-h3ft44shj11x' type: 'job' last_seen: '2026-09-04' --- # Site Reliability Engineer III at Amtech Software - **Company:** Amtech Software - **Location:** 02/09/2026 - **Posted:** 2026-08-11 - **Last confirmed live:** 2026-09-04 - **Apply:** https://job-boards.greenhouse.io/amtechsoftware/jobs/4362897009 ## Job description ## About Vista Equity Partners Vista Equity Partners is a leading global investment firm focused exclusively on enterprise software, data, and technology-enabled businesses. With over $100B in assets under management and a portfolio of 90+ software product companies worldwide, Vista accelerates growth through operational excellence, shared expertise, and long-term partnership. In India, Vista’s presence continues to expand with 45+ portfolio companies employing more than 17,000 professionals across technology, product, customer success, and operations — reinforcing India’s strategic role as a hub of innovation and talent within the Vista ecosystem. Through its Agentic AI Factory, Vista is embedding Generative AI across its global portfolio — enabling companies to integrate intelligent, responsible AI into products, operations, and decision-making. This initiative is strengthened through portfolio-wide learning programs, leadership workshops, and AI hackathons that foster innovation, build fluency, and accelerate practical AI adoption across teams. ## About Amtech Amtech is scaling its Platform Engineering organization in India as our products move to a fully AWS-hosted, multi-tenant SaaS model. Our SRE practice keeps Encore, LabelTraxx, and supporting platforms reliable, observable, and secure across a multi-account AWS estate. As a senior individual contributor on the SRE track, you will own the reliability of significant production domains, design the observability and automation frameworks the team standardizes on, and act as incident commander for complex, cross-service incidents. You will raise the bar for the India SRE pod: setting patterns, reviewing designs, and mentoring earlier-career engineers while remaining deeply hands-on. Our Employee Value Proposition At Amtech, our people are our greatest differentiator. We create an environment where you can: Purpose Shape the future of manufacturing and supply chain operations by delivering mission-critical enterprise software used by industry-leading organizations. Growth Access continuous learning, leadership development, and cross-portfolio opportunities through Vista’s global network — accelerating both technical and managerial career paths. Culture Work in a collaborative, transparent, and people-first environment where values, accountability, and integrity guide every decision. Innovation Engage with cutting-edge technologies, including AI-driven automation, and contribute to modernizing financial systems and operational processes across the business. ## Role Description Amtech is scaling its Platform Engineering organization in India as our products move to a fully AWS-hosted, multi-tenant SaaS model. Our SRE practice keeps Encore, LabelTraxx, and supporting platforms reliable, observable, and secure across a multi-account AWS estate. As a senior individual contributor on the SRE track, you will own the reliability of significant production domains, design the observability and automation frameworks the team standardizes on, and act as incident commander for complex, cross-service incidents. You will raise the bar for the India SRE pod: setting patterns, reviewing designs, and mentoring earlier-career engineers while remaining deeply hands-on. ## Key Responsibilities Reliability & Performance - Design and implement monitoring, alerting, and reliability frameworks on our Open Telemetry-based stack (Open Observe, CloudWatch) integrated with PagerDuty. - Define and defend SLIs, SLOs, and error budgets for the domains you own, and drive engineering priorities from them. - Engineer self-healing, autoscaling, and capacity management so systems recover without human intervention. - Lead root cause analysis for high-severity incidents and ensure permanent, verified fixes. Automation & Operations - Design reusable Terraform modules and golden-path patterns adopted across Amtech's multi-account AWS organizations. - Build and harden CI/CD pipelines in GitHub Actions, including progressive delivery (blue/green, canary) and automated rollback. - Operate and optimize containerized and serverless workloads (ECS Fargate, EKS, Lambda) and RDS PostgreSQL data stores at production scale. - Eliminate toil systematically: identify, quantify, and automate the highest-cost operational work. Incident Response & On-Call - Serve in the 24/7 on-call rotation and act as incident commander for complex, multi-service incidents. - Own MTTD/MTTR improvement for your domains, with measurable targets. - Author runbooks and drive game days or failure testing to validate them. Security & Compliance - Engineer security into the platform: IAM boundaries, secrets management, network segmentation, and policy enforcement. - Ensure services meet SOC 2 and ISO 27001 obligations with audit evidence generated automatically where possible. AI Competency - Integrate AI across the delivery workflow with reusable prompts and shared context; mentor earlier-career engineers on effective, safe usage. - Design validation steps for AI-assisted changes: characterization tests before AI refactors, empirical verification of AI debugging hypotheses, and rollback plans. - Quantify AI productivity impact against baselines rather than impressions, and apply data classification policy to all AI usage. Technical Leadership & Collaboration - Mentor SRE I/II engineers through design review, paired incident response, and code review. - Partner with product development and Cloud-track peers on operability and migration readiness for Encore and LabelTraxx workloads. - Champion reliability culture and consistent global standards between India and U.S. teams. ## Skills & Qualifications - 4-6 years of hands-on SRE, DevOps, or cloud engineering experience, including ownership of production services at meaningful scale. - Deep working knowledge of AWS (EC2, ECS/EKS, RDS, S3, IAM, VPC, Lambda) in multi-account environments. - Strong Terraform skills, including authoring reusable modules, and fluency with GitHub Actions or equivalent CI/CD. - Proven software engineering ability in Python (or similar) applied to automation and tooling, not just scripts. - Demonstrated experience running SLO-driven operations, incident command, and blameless post-incident reviews. - Experience designing observability with OpenTelemetry or equivalent (metrics, logs, traces). - Solid understanding of networking, DNS, and cloud security architecture. - Demonstrated integration of AI into daily engineering workflow with measured impact and designed validation, not ad-hoc usage. - Bachelor's degree in Computer Science, Engineering, or a related discipline, or equivalent demonstrated skills. ## Preferred Qualifications - AWS Certified DevOps Engineer Professional, CKA, or Terraform Associate. - Experience with multi-tenant SaaS or account-per-customer architectures and ERP-class workloads. - Experience with PagerDuty at scale (escalation policies, service ownership models). - Experience operating AI/LLM workloads or building agentic automation under governance controls. - Prior mentorship or tech-lead experience in a distributed global team. ## Why Join Amtech At Amtech, you will drive meaningful financial impact in a growing enterprise software organization while benefiting from Vista’s world-class ecosystem. You’ll collaborate with talented peers, leverage cross-portfolio learning programs, and help shape the future of Amtech’s financial operations and systems. Build your career with Amtech — backed by the strength, scale, and innovation culture of Vista. ## About Amtech Software ## Company Overview - **One-liner**: Amtech Software provides a connected packaging operations platform with ERP and manufacturing execution systems purpose-built for the corrugated, folding carton, flexible packaging, and label printing industries. - **Entity Type**: Private (acquired by Vista Equity Partners in June 2025; previously backed by Peak Rock Capital) - **Headquarters**: Fort Washington, Pennsylvania, United States - **Founded**: 1981 - **Founders**: Not publicly named ## Core Business - **Primary industry/industries**: Industrial software / ERP for packaging and label manufacturing. - **Target customers**: B2B – corrugated, folding carton, flexible packaging, and label printers/manufacturers (serving 1,250 plants across North America, Latin America, and Europe). - **Mission or purpose statement**: "To connect estimating, planning, and plant-floor execution for packaging manufacturers" (from LinkedIn description), turning volatile plant data into predictable, profitable performance. ## Products & Services - **[Label Traxx](https://amtechsoftware.com/label-traxx)**: ERP for narrow web flexo and digital label printers. Covers estimating, job costing, raw materials inventory, order management, accounting. - **[Axiom](https://amtechsoftware.com/axiom)**: ERP for sheet feeders. Manages order processing, rollstock, shipping, finished goods review. - **[EnCore](https://amtechsoftware.com/encore)**: ERP for corrugated packaging and folding carton plants. Features order processing, integrated scheduling, cost estimating, plant data entry, billing, and financials. - **[Amtech Intelligence](https://amtechsoftware.com)**: AI-augmented analytics and business intelligence layer (recently launched, includes the acquisition of Clarico Systems). ## Market Standing - **Valuation/Market Cap**: Not disclosed (private). Vista Equity Partners’ acquisition in 2025 signals a significant valuation. - **Key Metric**: Annual revenue of ~$28.0M (LinkedIn estimate); 1,250 plants served and 60,000 users. - **Notable Investors/Partners**: Current owner – Vista Equity Partners; previous owner – Peak Rock Capital; recent acquisitions include Label Traxx (2024) and Clarico Systems. - **Growth Signals**: 42.3% YoY headcount growth (121 employees), expansion of AI capabilities, recent M&A activity, and operations in 10 countries. ## Competitive Advantages - **Deep vertical expertise**: 40+ years focused exclusively on packaging/label manufacturing – software is purpose-built, not generic ERP. - **Integrated suite**: Covers the entire workflow from estimating to plant-floor execution, including real-time production, business intelligence, and cloud hosting. - **High switching costs**: Large installed base with deeply embedded operations makes it difficult for customers to leave. - **Modernization push**: Investment in AI (Amtech Intelligence) and cloud-ready infrastructure positions the company to lead digital transformation in a traditional industry. ## Strategic Focus - **AI and data analytics**: The launch of Amtech Intelligence and acquisition of Clarico Systems indicate a strong push toward AI-driven insights and automation. - **Growth via M&A**: Combining with Label Traxx and likely further consolidation to build a broader platform. - **Cloud migration**: Offering cloud-ready options to move on-premises customers to the cloud. - **International expansion**: Already present in North America, Latin America, and Europe; likely to expand further. ## Why Work Here - **Culture and values**: Amtech emphasizes **Empowerment, Solution Orientation, Respect, Accountability, and Collaboration (ESRAC)**. Described as a progressive software company with a culture of continuous improvement and collaboration with industry experts. - **Benefits**: Health insurance (medical, dental, vision), FSAs, life/disability, 401k with company match, PTO & paid holidays, Employee Assistance Program, and employee discounts. - **Work environment**: Office-based at HQ in Fort Washington, PA (with multiple US offices). Remote or hybrid policy not explicitly stated; however, the company has employees in 10 countries. Growth trajectory (42% headcount growth) suggests career advancement opportunities. - **Engineering culture**: The tech stack includes cloud, AI, and modern ERP – opportunity to work on specialized, mission-critical software for a stable manufacturing niche. - **Note on reviews**: Third-party employee rating (2.3/5 based on 7 reviews on LinkedIn) is low, but the sample is small and may not reflect the full picture. ## Sources 1. [amtechsoftware.com](https://amtechsoftware.com) – Homepage, product descriptions, plant/user stats 2. [amtechsoftware.com/about-us](https://amtechsoftware.com/about-us/) – Leadership, 1,250 plants, 60,000 users, founded 1981 3. [amtechsoftware.com/resources/careers](https://amtechsoftware.com/resources/careers/) – Benefits, culture values 4. [linkedin.com/company/amtechsoftware](https://www.linkedin.com/company/amtechsoftware) – Financials (revenue $28M), employees (121), 42.3% growth, Vista acquisition, locations 5. [cbinsights.com/company/amtech-software](https://www.cbinsights.com/company/amtech-software) – Funding rounds, investors, recent acquisitions 6. [job-boards.greenhouse.io/amtechsoftware](https://job-boards.greenhouse.io/amtechsoftware) – Careers job board (user-provided) ## Other roles at Amtech Software - [Senior AI Engineer – Agentic Platform](https://feeny.ai/job/senior-ai-engineer-agentic-platform-amtech-software-bengaluru-0jf15hnrvgby) — Bengaluru, India - [Principal Software Engineer](https://feeny.ai/job/principal-software-engineer-amtech-software-bengaluru-g8qz4hf5pqr5) — Bengaluru, India - [Associate Software Engineer -C#/.Net](https://feeny.ai/job/associate-software-engineer-c-net-amtech-software-bengaluru-3w9yqyqc1wjm) — Bengaluru, India - [Performance Test Architect](https://feeny.ai/job/performance-test-architect-amtech-software-bengaluru-n1nt1kvtp8h0) — Bengaluru, India - [Lead Data Engineer](https://feeny.ai/job/lead-data-engineer-amtech-software-india-7b999dkbwwj3) — India - [Senior Quality Assurance Engineer](https://feeny.ai/job/senior-quality-assurance-engineer-amtech-software-india-75ts3762xmv0) — India - [Support Analyst II](https://feeny.ai/job/support-analyst-ii-amtech-software-india-9s62vvgz4980) — India - [Senior Manager, Product Owner](https://feeny.ai/job/senior-manager-product-owner-amtech-software-bengaluru-3m011ryvm9z3) — Bengaluru, India - [Implementation Consultant](https://feeny.ai/job/implementation-consultant-amtech-software-united-states-gy7x1fd57kvt) — United States - [Software Engineer II](https://feeny.ai/job/software-engineer-ii-amtech-software-bengaluru-awpr1e33sgfd) — Bengaluru, India