--- title: 'Site Reliability Engineer at MaintainX' canonical: 'https://feeny.ai/job/site-reliability-engineer-maintainx-san-francisco-ax7y3a5fk0y3' type: 'job' last_seen: '2026-09-13' --- # Site Reliability Engineer at MaintainX - **Company:** [MaintainX](https://feeny.ai/companies/maintainx) - **Location:** San Francisco, CA - **Employment:** full-time - **Work type:** remote - **Posted:** 2026-09-08 - **Last confirmed live:** 2026-09-13 - **Apply:** https://jobs.ashbyhq.com/maintainx/8ae9dada-35cf-4850-aab2-0d49ccf3a858 ## Job description MaintainX is a leading mobile-first work execution platform for industrial and frontline teams. More than 13,000 customers, including Duracell, McDonald's, Shell, DHL and Volvo, use MaintainX to cut unplanned downtime and run better operations, across 13.9 million managed assets and 79.5 million completed work orders. In August 2026 MaintainX became part of Autodesk, joining [Autodesk Operations Solutions](https://adsknews.autodesk.com/en/views/inside-autodesk-operations-solutions/), the organization unifying Autodesk's operations platform alongside Tandem, FlexSim and Fusion Operations. Autodesk's strategy is to converge design, make and operate into one continuous lifecycle: design an asset, build it, run it, then feed what you learn running it back into the next design. Autodesk had design and make. Operate is the phase that tells you what actually happened, and it is ours. We’re looking for a Site Reliability Engineer to help advance MaintainX’s reliability, observability, and developer autonomy as we scale our platform. In this role, you’ll partner closely with product and platform development teams to improve the stability, resilience, and operational readiness of our services. You’ll work alongside teams to design for reliability from the start, establish clear ownership and standards, and build shared tooling that enables teams to operate their services with confidence. You’ll also contribute to company-wide initiatives that define how MaintainX approaches reliability software development, including observability standards, incident response practices, and service health metrics, helping the organization adopt proven industry practices at scale. This role is well-suited for an developer who enjoys working across teams, influencing technical direction through strong development practices, and turning reliability principles into practical, scalable systems. What You'll Do: - Assess service maturity and provide insights to development teams - Partner with development teams to implement observability best practices - Enable development teams to become autonomous with their service deployment, support, and infrastructure - Mentor developers on reliability practices, focusing on making them self-sufficient - Act as the bridge, ear and eyes of the Platform Division teams to drive tooling and practice adoption across development teams About You: - Deep understanding of observability practices in a distributed system environment and how it influences system design and team behaviour - Practical experience with SRE concepts (SLOs, error budgets, incident management) - 3–5+ years in software development, SRE, DevOps, or production development roles with experience operating production systems - Proficient in cloud-native platforms and infrastructure-as-code concepts and tools - Working knowledge of at least one programming language (TypeScript/Node.js is a plus) - Excellent communication and collaboration abilities across technical and non-technical teams - Ability to translate complex reliability concepts into actionable guidance - You enjoy enabling teams to succeed independently and measuring success by reduced dependency on you About Us: MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Our mission is to keep the physical world running. Factories, fleets, hospitals and campuses stay up because the people who maintain them have tools worth using. That is what we build. Compensation and benefits. Base pay is one part of the package. Depending on the role, compensation may also include commission, an annual bonus and equity. Benefits differ by country. For roles in the United States, Autodesk’s benefits are described at [benefits.autodesk.com](http://benefits.autodesk.com). For roles in Canada and other countries, the plan differs on health coverage, retirement and leave, and your recruiter will walk you through it. Belonging. We take pride in a culture where everyone can thrive. More at [autodesk.com/company/global-belonging](http://autodesk.com/company/global-belonging). More on where this is going: Autodesk CEO Andrew Anagnost on building the future of connected operations, and AOS SVP Stephen Hooper on welcoming MaintainX to Autodesk. ## About MaintainX ## Company Overview - **One-liner**: AI-powered maintenance and asset management platform for frontline teams. - **Entity Type**: Private (pending acquisition by Autodesk) - **Headquarters**: San Francisco, CA, USA - **Founded**: Not publicly available - **Founders**: Chris Turlica (CEO) and Hugo Dozois-Caouette (CTO) – [getmaintainx.com](https://www.getmaintainx.com/about) ## Core Business - **Primary industries**: Industrial maintenance software (CMMS / EAM), serving manufacturing, facilities management, hospitality, and other asset-heavy sectors. - **Target customers**: B2B, mid-market to enterprise, focused on deskless frontline workers. - **Mission**: “Deliver one platform for maintenance, repair, and operations to keep the physical world running.” – [getmaintainx.com](https://www.getmaintainx.com/careers) ## Products & Services - **MaintainX Platform (CMMS + AI)**: A mobile-first, AI-powered solution covering work order management, preventive & predictive maintenance, parts inventory, safety/compliance checklists, and natural‑language reporting. Integrates with existing ERP/MES systems and is SOC 2 Type II / ISO 27001 certified. – [getmaintainx.com](https://www.getmaintainx.com/) ## Market Standing - **Valuation**: $2.5 billion (as of Series D, 2025) – [greatplacetowork.com](https://www.greatplacetowork.com/en/certified-company/7047500) - **Total Funding**: $254 million (including $150 M Series D) – same source - **Key Metric**: Over 14,000 companies use MaintainX – [getmaintainx.com](https://www.getmaintainx.com/) - **Notable Investors/Partners**: Not specified in provided sources; the company is under a definitive agreement to be acquired by Autodesk. - **Growth Signals**: Acquisition by Autodesk; Great Place To Work‑certified; recognized as a leader in CMMS; rapid scaling with 227 U.S. employees. ## Competitive Advantages - **AI‑native platform** built specifically for deskless workers, with predictive maintenance and anomaly detection. - **Ease of use** replacing paper‑based workflows; rapid implementation (200 sites in 9 weeks). - **Enterprise security certifications** (SOC 2, ISO 27001) and integration with major systems. - **Strong employee culture** – 94% employee approval rating for CEO, 91 RepVue score (top 5% of sales orgs). – [greatplacetowork.com](https://www.greatplacetowork.com/en/certified-company/7047500), [getmaintainx.com](https://www.getmaintainx.com/careers) ## Strategic Focus - Integration with Autodesk’s “design, make, operate” ecosystem to expand from maintenance into broader operational workflows. - Continued investment in AI capabilities for frontline teams. - Scaling globally with a hybrid workforce and high‑trust culture. ## Why Work Here - **Culture**: “High‑growth, high‑trust” – flat, lean, humble team; values include “Collaboration over Ego” and “Excellence is our Standard.” – [getmaintainx.com](https://www.getmaintainx.com/careers) - **Work policy**: Hybrid (flexibility to move fast with autonomy), unlimited time off. - **Compensation**: Competitive pay, meaningful equity, performance bonuses. - **Perks**: Catered lunches, off‑sites, hackathons, L&D budget, comprehensive health & wellness, parental support. - **Glassdoor rating**: 4.2 / 5.0; 80% would recommend to a friend; 94% approve of CEO Chris Turlica. – [glassdoor.com](https://www.glassdoor.com/Reviews/MaintainX-Reviews-E3136296.htm) - **Top‑rated**: #25 Fortune Best Workplaces in the Bay Area (Small & Medium) for 2026. – [greatplacetowork.com](https://www.greatplacetowork.com/en/certified-company/7047500) ## Sources 1. [getmaintainx.com – About](https://www.getmaintainx.com/about) 2. [getmaintainx.com – Careers](https://www.getmaintainx.com/careers) 3. [getmaintainx.com – Product](https://www.getmaintainx.com/) 4. [greatplacetowork.com – MaintainX profile](https://www.greatplacetowork.com/en/certified-company/7047500) 5. [glassdoor.com – MaintainX reviews](https://www.glassdoor.com/Reviews/MaintainX-Reviews-E3136296.htm) ## Other roles at MaintainX - [Mid-Market Account Executive - EMEA](https://feeny.ai/job/mid-market-account-executive-emea-maintainx-united-kingdom-55r2h2zrr7jm) — United Kingdom - [Enterprise Business Development Representative](https://feeny.ai/job/enterprise-business-development-representative-maintainx-denver-415v9z2qjt0x) — Denver, CO - [Business Development Representative](https://feeny.ai/job/business-development-representative-maintainx-denver-0bf250q21fns) — Denver, CO - [Inside Sales Representative - Enterprise](https://feeny.ai/job/inside-sales-representative-enterprise-maintainx-raleigh-yxxpzjfzpjjk) — Raleigh, NC - [Software Development Manager](https://feeny.ai/job/software-development-manager-maintainx-toronto-75wge3jrzcqr) — Toronto, Canada - [Engineer Manager](https://feeny.ai/job/engineer-manager-maintainx-san-francisco-y6z5bdxbt7d6) — San Francisco, CA - [Expansion Account Executive, Mid-Market](https://feeny.ai/job/expansion-account-executive-mid-market-maintainx-canada-8y0ddznfch7n) — Canada - [Expansion Account Executive, Mid-Market](https://feeny.ai/job/expansion-account-executive-mid-market-maintainx-united-states-p7wn8ctkd839) — United States - [Expansion Account Executive - Emerging Business](https://feeny.ai/job/expansion-account-executive-emerging-business-maintainx-canada-6rzxfr7rx62e) — Canada - [Expansion Account Executive - Emerging Business](https://feeny.ai/job/expansion-account-executive-emerging-business-maintainx-austin-rfyda77rsyfe) — Austin, TX