---
title: 'Site Reliability Engineer at OXIO Corporation'
canonical: 'https://feeny.ai/job/site-reliability-engineer-oxio-corporation-remote-8g3r3m2mk6sa'
type: 'job'
last_seen: '2026-09-14'
---

# Site Reliability Engineer at OXIO Corporation

- **Company:** OXIO Corporation
- **Location:** Remote
- **Employment:** full-time
- **Work type:** remote
- **Posted:** 2026-09-08
- **Last confirmed live:** 2026-09-14
- **Apply:** https://jobs.ashbyhq.com/oxio/afd70fc3-bdc2-4eb9-a729-b2222c99d60f

## Job description

Site Reliability Engineer

OXIO is the first NeoTelco. We are building the world’s largest, most accessible, and insightful Telecom network. Our platform empowers anyone to spin up their own carrier from a browser, scaling and supporting you as you scale your network to millions of users.

We ensure that users and devices are connected, and stay connected wherever they go: Cross- country, carrier, or cellular technology. We help them pay less for mobile data. This technology is provided through our Carrier-as-a-Service platform: BrandVNO, a fully customizable telecom service. In addition, we enable clients of our service to extract the value from telecom data - enriching their customer experience, business intelligence, and product understanding in the many markets in which we operate.

Come join us in creating a modern technology platform with a group of engineers dedicated to advancing our vision. Our team is passionate about what we build, open to new ideas and challenges, and has our sights set on the future of connectivity.

## Responsibilities

- Design and implement platform on the cloud to support OXIO backend services
- Automate technical operations: deployments, scaling, recovery, etc.
- Monitor and maintain mission-critical production infrastructure to ensure maximum uptime
- Participate in an on-call rotation and culture of continuous improvement through blameless postmortems
- Enable the Engineering/Telecom/Data Engineering teams by providing them the tools to operate the service they build

Essentials

- Understanding of Linux/Unix systems (most systems are Linux-based).
- Familiarity with Linux/Unix system internals like process management, filesystems, memory management, and networking.
- Proficiency in at least one programming language (Python, Go, or Ruby) and strong skills in scripting (Bash, Perl).
- Experience with infrastructure provisioning tools such as Terraform, CloudFormation, or Ansible.
- Familiarity with containerization (Docker) and orchestration tools (Kubernetes).
- Familiarity with monitoring tools like Prometheus, Grafana, or Datadog.
- Knowledge of setting up alerts, analyzing logs, and creating dashboards for observability.
- Familiarity with incident management practices (e.g., runbooks, postmortems).
- Experience in being part of an on-call rotation and handling incidents.
- Experience in setting up and maintaining Continuous Integration/Continuous Delivery pipelines (Jenkins, GitLab CI, CircleCI, etc.).
- Hands-on experience with cloud providers (AWS, Google Cloud, Azure).
- Knowledge of virtualization technologies (VMware, KVM) and cloud-native architecture.
- Understanding of TCP/IP, DNS, HTTP/HTTPS, load balancing, and firewalls.

## Nice to have

- Strong understanding of deployment strategies (canary releases, blue-green deployments, etc.).
- Familiarity with high availability and understanding failover mechanisms.
- Familiarity with IAM (Identity and Access Management) and zero trust principles.
- Experience working with distributed systems (e.g., Kafka, Cassandra, Elasticsearch).
- Building custom monitoring tools or writing complex automation scripts.
- Functional knowledge of database management (SQL and NoSQL).
- Familiarity with distributed tracing (Jaeger, OpenTelemetry) and advanced log aggregation strategies (ELK stack, Splunk).
- Familiarity with performance profiling tools and optimizing application performance under heavy load.
- Familiarity in load testing and identifying bottlenecks.
- Familiarity with Configuration Managment using SaltStack for maintaining server configurations.

## About OXIO Corporation

## Company Overview
- **One-liner**: OXIO is the world’s first Telecom-as-a-Service (TaaS) platform, enabling companies to build, manage and customize programmable, cloud-native connectivity for MVNOs, mobile operators and enterprises.
- **Entity Type**: Private (funding stage not publicly disclosed)
- **Headquarters**: New York, New York, USA (with additional offices in Mexico City and Montreal)
- **Founded**: 2018
- **Founders**: Nicolas Girard

## Core Business
- **Primary industry/industries**: Telecommunications / Telecom-as-a-Service (TaaS) / Cloud Communications
- **Target customers**: B2B – MVNOs, mobile network operators, enterprises (including M2M/IoT companies, fintech, and regulated industries)
- **Mission or purpose**: “Reimagine telecom for a limitless, connected tomorrow” – building a global, intelligent, secure and reliable connectivity platform that abstracts legacy complexity and unlocks new business models.

## Products & Services
- **BrandVNO® (MVNO Platform)**: A no-code, Telecom-as-a-Service platform that allows companies to launch, manage and scale their own mobile network (MVNO) without carrier contracts or telecom expertise. Includes eSIM activation, plan management, and customer controls. [oxio.com](https://oxio.com/)
- **OXIO APIs**: Modular, interoperable APIs for programmatic management of telecom operations – provisioning, billing, network control, and real-time analytics. [oxio.com](https://oxio.com/)
- **AI-Powered Business Intelligence**: Actionable dashboards and AI-driven insights on subscriber behavior, retention, fraud detection, and marketing optimization. [oxio.com](https://oxio.com/)
- **Global M2M Connectivity**: Universal SIM and multi-network connectivity for machine-to-machine deployments (IoT), with built-in fraud prevention and large-scale device management. [oxio.com/company/press-room/](https://oxio.com/company/press-room/oxio-sets-the-foundation-for-global-growth-as-taas-adoption-accelerates/)
- **eSIM Authentication**: Network-level, cryptographically secure identity verification as a replacement for legacy 2FA/OTP. [oxio.com/company/press-room/](https://oxio.com/company/press-room/oxio-sets-the-foundation-for-global-growth-as-taas-adoption-accelerates/)
- **Managed Compliance & Security**: Pre-built regulatory frameworks (e.g., for financial communications) and FCC-approved wholesale network. [oxio.com](https://oxio.com/)

## Market Standing
- **Valuation/Market Cap**: Not publicly available
- **Key Metric**: Surpassed **2 million activated lines** on the OXIO network (as of end of 2025) [oxio.com/company/press-room/](https://oxio.com/company/press-room/oxio-sets-the-foundation-for-global-growth-as-taas-adoption-accelerates/)
- **Notable Investors/Partners**: AWS (strategic partnership), Mavenir (VoLTE certification and technology partnership), FCC (license holder – first cloud-native, multi-carrier wholesale network approved by the regulator) [oxio.com/company/press-room/](https://oxio.com/company/press-room/oxio-sets-the-foundation-for-global-growth-as-taas-adoption-accelerates/)
- **Growth Signals**: 
  - Named #48 on Forbes Top Startup Employers of 2023 [oxio.com/join-the-team/](https://oxio.com/join-the-team/)
  - Frost & Sullivan Global TaaS Transformational Innovation Leadership Award (2025) [oxio.com/company/press-room/](https://oxio.com/company/press-room/oxio-sets-the-foundation-for-global-growth-as-taas-adoption-accelerates/)
  - Winner of Cloud Innovation category at Global Connectivity Awards 2025 [oxio.com/company/press-room/](https://oxio.com/company/press-room/oxio-sets-the-foundation-for-global-growth-as-taas-adoption-accelerates/)
  - Named to The Fast Mode 100 – Top Solution Providers of 2025 [oxio.com/company/press-room/](https://oxio.com/company/press-room/oxio-sets-the-foundation-for-global-growth-as-taas-adoption-accelerates/)
  - 20% growth in M2M activations in H2 2025 [oxio.com/company/press-room/](https://oxio.com/company/press-room/oxio-sets-the-foundation-for-global-growth-as-taas-adoption-accelerates/)
  - New senior leadership hires from Verizon, AT&T, and other telecom powerhouses [oxio.com/company/press-room/](https://oxio.com/company/press-room/oxio-sets-the-foundation-for-global-growth-as-taas-adoption-accelerates/)

## Competitive Advantages
- **First-of-its-kind TaaS platform**: Cloud-native, programmable core that replaces legacy MVNE infrastructure with a modern API-first approach – enabling use cases that were previously impossible (borderless MVNOs, network-level compliance for regulated industries).
- **Multi-network abstraction**: A single integration gives global roaming on multiple carriers without managing separate contracts, SIM SKUs, or local compliance.
- **FCC license as a cloud-native wholesale network**: Trusted regulatory approval that reduces time-to-market for customers.
- **AI built into the network**: Business intelligence and fraud detection at the network layer, not bolted on.
- **No vendor lock-in**: Fully interoperable APIs; customers can blend plans across networks and borders.

## Strategic Focus
- **Global expansion**: Deepening presence in the US and entering new international markets; supporting borderless MVNOs and M2M deployments.
- **Platform innovation**: Expanding BrandVNO capabilities (including full turnkey managed MVNO service) and investing in AI-driven network operations.
- **New use cases**: Regulated financial communications (compliance at network layer), modern identity verification via eSIM, and enterprise fraud prevention for M2M ecosystems. [oxio.com/company/press-room/](https://oxio.com/company/press-room/oxio-sets-the-foundation-for-global-growth-as-taas-adoption-accelerates/)

## Why Work Here
- **Culture**: Emphasis on openness, diversity, and innovation – “no idea is too big or too small.” Employees are encouraged to ask questions and challenge norms. [oxio.com/join-the-team/](https://oxio.com/join-the-team/)
- **Remote/Hybrid/Office**: Offices in New York, Mexico City, and Montreal; the culture includes in-person team events and company off-sites, suggesting a hybrid or office-centric model (check job postings for specific roles).
- **Perks**: Stock options, comprehensive benefits, employee referral program, retirement/pension plans, office lunches and snacks, and company-paid holidays. [oxio.com/join-the-team/](https://oxio.com/join-the-team/)
- **Career impact**: Described as a “career-defining opportunity” – employees work on cutting-edge telecom infrastructure that is disrupting a legacy industry. Named a Forbes Top Startup Employer.
- **Engineering focus**: Active job postings for Backend Engineers, Staff Data Platform Engineer, Site Reliability Engineer, and QA Tester – indicating a strong engineering-driven culture with modern stack (cloud-native, APIs, AI). [linkedin.com/company/oxiocorp](https://www.linkedin.com/company/oxiocorp)

## Sources
1. [oxio.com/company](https://oxio.com/company/)
2. [oxio.com](https://oxio.com/)
3. [oxio.com/join-the-team](https://oxio.com/join-the-team/)
4. [linkedin.com/company/oxiocorp](https://www.linkedin.com/company/oxiocorp)
5. [oxio.com/company/press-room/](https://oxio.com/company/press-room/oxio-sets-the-foundation-for-global-growth-as-taas-adoption-accelerates/)

## Other roles at OXIO Corporation

- [Director, Customer Service Operations](https://feeny.ai/job/director-customer-service-operations-oxio-corporation-united-states-ztn0y52jcehd) — United States
- [Office Manager, Mexico City](https://feeny.ai/job/office-manager-mexico-city-oxio-corporation-mexico-city-6bqansf63jpt) — Mexico City, Mexico
- [Technical Lead / Exec IT Support](https://feeny.ai/job/technical-lead-exec-it-support-oxio-corporation-new-york-wmmbjbmtza98) — New York, NY
- [HLR / HSS / UDM Architect](https://feeny.ai/job/hlr-hss-udm-architect-oxio-corporation-remote-dyx12w5bhtt0)
- [Senior Mobile Core Architect](https://feeny.ai/job/senior-mobile-core-architect-oxio-corporation-remote-38cqc7zq2c0d)
- [IMS Core Engineer](https://feeny.ai/job/ims-core-engineer-oxio-corporation-remote-hzm087yhrpsw)
- [Mobile Telecom Support Engineer](https://feeny.ai/job/mobile-telecom-support-engineer-oxio-corporation-remote-xtqzm9rncbdj)
- [Staff Data Engineer](https://feeny.ai/job/staff-data-engineer-oxio-corporation-remote-shmnm2qbx286)
- [Product Manager](https://feeny.ai/job/product-manager-oxio-corporation-remote-fw1aecye560d)
- [Solutions Architect](https://feeny.ai/job/solutions-architect-oxio-corporation-remote-7avqw3e6j5c6)