---
title: 'Site Reliability Engineer at Pico'
canonical: 'https://feeny.ai/job/site-reliability-engineer-pico-new-york-f2112csp7gms'
type: 'job'
last_seen: '2026-10-13'
---

# Site Reliability Engineer at Pico

- **Company:** Pico
- **Location:** New York, NY
- **Compensation:** $115k–$125k
- **Posted:** 2026-03-19
- **Last confirmed live:** 2026-10-13
- **Apply:** https://job-boards.greenhouse.io/picoquantitativetrading/jobs/4664671006

## Job description

Pico fuels the global capital markets community by providing exceptional market data services and customized managed infrastructure solutions.  As financial industry experts at the center of markets and technology, we help our clients efficiently scale their business and quickly access markets. From infrastructure to connectivity, we support our clients through the full trading lifecycle.  We are a global company headquartered in New York, with offices in Chicago, London, Singapore, Hong Kong and Tokyo.

Purpose of the role

Pico Site Reliability Engineering is a customer-faced group engaged with our customers, development and production teams to ensure customer success with implementing Redline products. Preferred candidates strive to work in an entrepreneurial environment, have an interest in automation and technology, and are committed to customer satisfaction.

Responsibilities and duties (include but not limited to)

- Assist clients in solving problems and maximizing the value of Redline products and services within their enterprise.
- Respond promptly to production issues, provide workarounds whenever possible.
- Replicate customer issues and verify fixes for customer patches and releases.
- Manage production environment:
- Software upgrade
- Routine changes
- Proactive monitoring
- Performance tuning of applications
- Assess impact of exchange-driven initiatives and participate in relevant weekend testing
- Work closely with development engineers to promptly resolve customer requests.
- Work closely with Pico server and network teams for issue troubleshooting and change management.
- Elevate Redline managed practice and ensure customer success by:
- Putting in place the necessary automation and scripting.
- Continuous improvement of tools (monitoring, inventory, runbooks.)

Education, Skills and background (incl. Education and Experience Requirements)

- Bachelor’s degree or higher in an Engineering discipline ie. Computer Science, Electrical Engineering, Math or Management Information Systems or relevant work experience.
- Experience with financial services front office systems, market data tickerplants, order execution technology and the global exchange technology landscape.
- Strong understanding of Linux and linux performance tuning.
- Solid experience with Intel based computer architecture and IT systems networking.
- Experience with programming and scripting, knowledge of Python, C/C++ or Java is a plus.
- Excellent customer service attitude and interpersonal skills.
- Strong communication skills both written and verbal.
- Experience working in a team-oriented, collaborative environment.
- Task and result oriented with strong work ethics and values.
- Ability to be flexible and adapt to any given situation.

Working Arrangements

This is a hybrid position with weekly time in the office with the flexibility of working from home. Though travel may be required from time to time, it is not expected to be regular or frequent. The role holder will be expected to work whatever hours are necessary for the performance of this role (recognizing that it involves multiple jurisdictions/geographies including but not limited to EMEA, USA and APAC). The team operates in follow the sun model and the role holder is expected to work an 8 hour shift between 8am-7pm depending on the rotational arrangements, Monday to Friday. For continuity of service, working early or late shifts, bank holidays and infrequent weekend tests will be required, in which case, scheduling will be adjusted accordingly.

## IMPORTANT DATA PRIVACY INFORMATION:

This position is available with Pico Services Inc. The controller of your personal data will be Pico Services Inc.

For further information on what personal data we collect, how we will process your personal data and your rights with respect to your personal data please read our Pico Job Candidate Privacy Notice, [View Here](https://go.pico.net/l/128111/2023-05-01/4s49my/128111/1682995105w7mQ7hz0/Pico_Job_Candidate_Privacy_Notice.pdf).

Full compensation packages are based on candidate experience and relevant certification. New York Pay range $115,000—$125,000 USD

Be a part of Pico Family

Pico is an equal opportunity employer. Pico does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at Pico are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

## About Pico

## Company Overview
- **One-liner**: Pico provides mission-critical trading infrastructure, global connectivity, market data, analytics, and software to financial institutions.
- **Entity Type**: Private (Venture-backed; last known funding: Private Equity round in 2022)
- **Headquarters**: New York, New York, United States
- **Founded**: 2009
- **Founders**: Not publicly available

## Core Business
- **Primary Industry**: Financial Services – Trading Infrastructure, Market Data & Analytics
- **Target Customers**: B2B – exchanges, market makers, banks, brokers, asset managers, hedge funds, and quantitative trading firms across the Americas, Europe, and Asia-Pacific
- **Mission or Purpose Statement**: “Data you can trust. Data that moves fast. Data anywhere to anywhere.” (from pico.net)

## Products & Services
- **Global Market Services (PicoNet™)**: Ultra low-latency, fault-tolerant connectivity to over 900 exchange and venue products worldwide, delivered over a private global network with deterministic latency between major financial centers. Includes colocation in 55+ tier‑1 data centers (e.g., NY4, LD4, TY3) and 24/7 managed services.
- **Enterprise Data & Analytics (Corvil)**: Packet-level network capture and observability platform providing nanosecond-resolution latency measurement for every order, SLA proof, and actionable intelligence via REST, Splunk, and Kafka.
- **Data & Trading Execution Software (Redline)**: High-performance, low-latency API for normalized market data and order execution, supporting both software and FPGA‑accelerated deployments across asset classes.
- **Managed Services**: Firms can run Pico infrastructure self-managed or opt for 24/7 managed services via Pico’s global Service Operations Center.

## Market Standing
- **Valuation/Market Cap**: Not disclosed
- **Key Metric**: Total funding of USD 391.4 million (7 rounds); annual revenue estimated at USD 78.2 million (LinkedIn)
- **Notable Investors/Partners**: Golden Gate Capital (lead in 2022 Private Equity round), Intel Capital (lead in 2020 Series C). Other investors include Nokia, IPC Systems, Bank of America Merrill Lynch.
- **Growth Signals**: Headcount of 302 employees (+5.8% YoY). Recent awards: TradingTech Insight Awards Europe 2025 (“Best Time Stamping/Latency Measurement System”) and American Financial Technology Awards 2025 (“Best Data Analytics Provider”). Acquisitions: Corvil (2019) and Redline Trading Solutions (2022). Active job postings increasing (+176.9% yearly).

## Competitive Advantages
- **Proprietary Physical Infrastructure**: Colocation inside 55+ exchange‑adjacent data centers (public clouds cannot offer this).
- **PicoNet™ Private Network**: Deterministic, sub-millisecond latency between major financial hubs.
- **Full-Stack Integration**: Single API for market data, order execution, and packet-level analytics across all asset classes.
- **Hybrid Cloud Flexibility**: Bridge between colocated infrastructure and public cloud workloads.
- **24/7 Managed Services**: Reduces complexity for firms expanding into new asset classes or regions.

## Strategic Focus
- Expand into new asset classes, including digital assets.
- Deepen analytics and observability capabilities (Corvil platform).
- Grow hybrid cloud architectures that combine low-latency colocation with public-cloud flexibility.
- Scale global managed services to reduce operational overhead for clients.

## Why Work Here
- **Culture**: Emphasizes diversity, equity, and inclusion, with employee resource groups such as the Pico Women’s Network. Described as “a team passionate about delighting clients” and “united by a shared passion for technology.”
- **Work Model**: In‑office roles (jobs listed as “In-Office” on Built In). Office locations in all major financial centers (New York, London, Tokyo, Hong Kong, Singapore, etc.).
- **Engineering Focus**: Build and maintain the infrastructure that powers global electronic markets. Technology stack includes low-latency networking, FPGA, real-time analytics, and high‑performance APIs.
- **Perks & Benefits**: Not detailed in search results, but the company offers career growth across multiple departments (engineering, SRE, network operations, product management).

## Sources
1. [pico.net](https://www.pico.net/)
2. [linkedin.com](https://www.linkedin.com/company/picotrading)
3. [builtin.com](https://builtin.com/company/pico-0)
4. [greenhouse.io](http://job-boards.greenhouse.io/picoquantitativetrading)

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