---
title: 'Site Reliability Engineer at Rainforest'
canonical: 'https://feeny.ai/job/site-reliability-engineer-rainforest-atlanta-4asez1fga39p'
type: 'job'
last_seen: '2026-09-09'
---

# Site Reliability Engineer at Rainforest

- **Company:** Rainforest
- **Location:** Atlanta, GA
- **Employment:** full-time
- **Work type:** hybrid
- **Posted:** 2026-02-17
- **Last confirmed live:** 2026-09-09
- **Apply:** https://jobs.ashbyhq.com/rainforest-pay/56692461-f7d7-4df8-8c3e-daa822f72e1f

## Job description

Who is Rainforest?

Rainforest is an early stage payments-as-a-service startup that has developed a solution that makes monetizing payments for vertically focused software platforms fair and simple.

We focus on small-to-mid sized platforms that want to add value to their small business customers through embedded payments — and want to do so without adding operational or regulatory burdens or costs.

Led by a successful repeat fintech founder with deep knowledge of the industry, and with venture backing from a Top 10 VC firm, Rainforest is well positioned to make an impact in the payments-as-a-service space, and we're looking for new team members who want to be a part of this journey!

Who we’re looking for

We’re looking for a proactive, hands-on Site Reliability Engineer who thrives in building and scaling cloud infrastructure in fast-moving startup environments. You’re someone who enjoys owning systems end-to-end — from infrastructure design to production reliability — and partnering closely with engineers to ship secure, scalable payment platforms. You bring a strong technical foundation, a problem-solving mindset, and a passion for automation, performance, and continuous improvement. If you’re excited about making a real impact in fintech, and helping shape SRE practices as the company grows, you’ll feel right at home at Rainforest.

What are some of the high-impact opportunities you’ll tackle?

- Owning and scaling Rainforest’s Amazon Web Services (AWS)-based cloud infrastructure using Terraform and infrastructure-as-code (IaC) orchestration
- Building, operating, and continuously improving Elastic Kubernetes Service (EKS) and serverless environments that support our core payments services
- Designing and maintaining modern CI/CD pipelines with GitLab to enable fast, safe deployments
- Implementing and evolving monitoring, alerting, and observability to ensure high uptime and quick incident resolution using tools like OpenTelemetry, Prometheus, and New Relic
- Automating infrastructure and operational processes to eliminate manual work and accelerate delivery
- Working side-by-side with application engineers to improve system performance, reliability, and scalability
- Leading incident response efforts, conducting postmortems, and driving continuous improvement
- Helping to define and roll out SRE best practices, including SLIs, SLOs, and error budgets as the company scales
- Optimizing for cost, security, and compliance in a regulated fintech environment
- Supporting and scaling Postgres database infrastructure using AWS RDS offerings (Global Aurora)

This opportunity is for you if you have / are:

- 3+ years of experience in SRE, DevOps, or cloud infrastructure roles (startup or high-growth experience a plus)
- Passion for building reliable systems that scale with the business
- Strong hands-on experience with cloud infrastructure (AWS, Google Cloud, Azure)
- Deep experience with IaC using tools such as Terraform, OpenTofu, Terragrunt, and CloudFormation
- Solid production experience with container orchestration (Kubernetes, ECS)
- Experience building CI/CD pipelines using tools like GitLab and GitHub Actions
- Strong understanding of monitoring and observability principles and design and providing dashboards, visualizations and alerts
- Proficiency in at least one modern programming language (e.g., Python, Java, Go, or Ruby).
- Bachelor’s degree or equivalent work experience in the areas of Information Science, Computer Science, or related disciplines is preferred

We offer a comprehensive health benefits package, unlimited paid time off, paid parental leave, a fun and flexible working environment, and continuously invest in our people and our culture.

If you require any accommodations throughout the pre-employment process, please contact our HR team at hr@rainforestpay.com

## About Rainforest

## Company Overview
- **One-liner**: Rainforest is a Payments-as-a-Service (PaaS) provider that enables vertical SaaS platforms to embed payment processing into their products, handling compliance, risk, and reporting.
- **Entity Type**: Private (Series B)
- **Headquarters**: Atlanta, Georgia, United States (4062 Peachtree Road North East Suite A-474)
- **Founded**: 2022
- **Founders**: Not publicly available

## Core Business
- **Primary industry**: Financial Services / Embedded Payments
- **Target customers**: B2B – vertical SaaS platforms (e.g., software companies that want to offer payments to their own merchants)
- **Mission or purpose**: To help software companies build and optimize embedded financial services, enabling them to drive significant new revenue and improve customer retention without taking on risk or compliance burdens.

## Products & Services
- **Embedded Payments Platform**: A full-stack, API-first solution that allows SaaS platforms to accept payments via card, PayPal, Venmo, PayPal Pay Later, ACH, Apple Pay, and terminals. Includes real-time merchant onboarding, KYC, fraud monitoring, PCI compliance, next-day funding, and embedded reporting/chargeback handling.
- **Component Studio**: A white-label, low-code tool for customizing the payment experience without heavy development.
- **Revenue Calculator**: An online tool that estimates potential payments revenue for a given platform’s volume and margin.

## Market Standing
- **Valuation**: Not disclosed
- **Key Metric**: Annual Revenue of $1.1M (LinkedIn estimate); Total Funding of $60.8M (LinkedIn) or $64M (CB Insights – conflicting reports)
- **Notable Investors/Partners**: Matrix (lead Series B & Series A), Accel (lead Seed), Infinity Ventures (co-lead Series B), Silicon Valley Bank (debt financing), The Fintech Fund
- **Growth Signals**: 55% YoY headcount growth (52 employees as of mid-2026); raised $29M Series B in October 2025; expanding presence in Germany; active job postings for engineering and product roles

## Competitive Advantages
- **Purpose-built for vertical SaaS**: Unlike most embedded payments providers that sit on top of merchant acquirers, Rainforest was built from the ground up for the unique needs of software platforms, offering better unit economics and full data portability.
- **Platform-friendly contracts**: Clients retain full ownership of customer relationships, experience, and data.
- **Compliance as a service**: Handles merchant onboarding, KYC, PCI compliance, and fraud monitoring so platforms don’t have to become registered payment facilitators.
- **Developer experience**: Robust API, detailed guides, sandbox testing, realtime logs, and low-code components that reduce integration time from months to days.

## Strategic Focus
- **Growth through platform revenue**: Helping vertical SaaS platforms maximize payments volume and margin via embedded payments.
- **Product expansion**: Adding more payment methods (terminals, international options) and enhancing the Component Studio.
- **Geographic reach**: Building out European presence (already has a team member in Germany) to capture the global shift toward software-led payments.

## Why Work Here
- **Culture & values**: “Be Exceptional,” “Delight Customers,” “Focus on Quality,” “Ruthlessly Simplify,” “Compete Together” – emphasis on high-quality service and continuous improvement.
- **Flexibility**: Fully remote positions available; flexible work-from-home arrangements; untracked PTO; $100/month remote work stipend for cell/internet/office supplies.
- **Tech setup**: MacBook Pro or MacBook Air plus any reasonable peripherals.
- **Health & wellness**: Medical, dental, vision insurance via Justworks; free OneMedical, Teladoc, and Health Advocate access; 401k with low-cost index funds.
- **Parental leave**: Up to 16 weeks for birthing parents, 6 weeks for non-birthing parents.
- **Office space**: Dedicated space at Atlanta Tech Village with MARTA transit pass or parking pass.
- **Engineering focus**: “Built by developers for developers” – strong developer experience emphasis, with open roles for Software Engineers and Site Reliability Engineers.

## Sources
1. [Rainforest Careers Page](https://www.rainforestpay.com/careers)
2. [Rainforest Homepage](https://www.rainforestpay.com/)
3. [Rainforest LinkedIn](https://www.linkedin.com/company/rainforestpay)
4. [CB Insights Company Profile](https://www.cbinsights.com/company/rainforest-1)

## Other roles at Rainforest

- [Technical Product Owner - Payments Integrations](https://feeny.ai/job/technical-product-owner-payments-integrations-rainforest-atlanta-j3a9y9vmcv0h) — Atlanta, GA
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- [Software Engineer](https://feeny.ai/job/software-engineer-rainforest-atlanta-sqjqr0v5qmr4) — Atlanta, GA
- [Technical Product Owner - Risk Team](https://feeny.ai/job/technical-product-owner-risk-team-rainforest-united-states-qefwt3rh2qvw) — United States
- [Senior Manager, Partnerships](https://feeny.ai/job/senior-manager-partnerships-rainforest-san-francisco-6h0a3jh2ax81) — San Francisco, CA
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